This presentation contains the highlights of a recent Forrester webinar that discussed the findings of the September 2013 Forrester Consulting study commissioned by XO Communications and Juniper Networks, titled "Building for the Future: What the New World of Cloud IT Means for the Network." The presentation author is Forrester Research principal analyst Andre Kindness, a leading expert on network operations and architecture with. The presentation contains crucial data from enterprise IT decision-makers who have implemented cloud services, and seen the effect on their networks. These insights will help you to build your business case for better alignment of your network investments with your cloud adoption plans. Key points include: • How can the network address performance and security challenges inherent in the cloud deployments? • How can IT support the requirements of application and business stakeholders for multiple services in a hybrid cloud environment? • Who can you work with to manage the complexity of creating an agile, scalable, high-performance network? Download the full Forrester Consulting study and find out more about XO cloud services at http://bit.ly/1eWilVt. You can also watch the Forrester webinar replay here: http://youtu.be/HRM5Z8xSqTY

1. Enterprise IT Takes on the Cloud—
Lessons Learned
Maximizing Cloud Services with an Intelligent and Unified Hybrid
Network for Keeping Pace With Business’ Performance, Security, and
Scalability Requirements.
Andre Kindness
Principal Analyst
October 9, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited

2. New market demands changes in business strategy,
and ultimately, business technology
“2012 was a landmark year for
Roche Personalized Healthcare.”
Source: Forrester Research
© 2013 Forrester Research, Inc.Inc. Reproduction Prohibited
© 2013 Forrester Research, Reproduction Prohibited
— 2012 Roche Annual Report

3. Businesses strongly embrace the cloud in all forms
“What best describes your organization’s current use/implementation of cloud services? (May
include SaaS, PaaS, IaaS)”
Software-as-a-service
78%
Storage/backup-as-a-service
75%
Disaster-recovery-as-a-service
70%
Desktop-as-a-service
67%
Data/Business-intelligence/analytics-as-a-service
67%
Security-as-a-service
65%
Business-process-as-a-service
62%
Compute-as-a-service/infrastructure-as-a-service
62%
Platform-as-a-service
60%
Implemented, expanding, or planning to implement
Base: 154 US IT decision-makers at 500+ employee companies
Source: A commissioned study conducted by Forrester Consulting on behalf of XO and Juniper, July, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited

4. Enterprises pushing IT Organization for a more
responsive infrastructure
"How important were the following in your firm’s decision to adopt software-as-aservice/infrastructure-as-a-service?”
Improved IT infrastructure manageability and flexibility
68%
Lower total cost of ownership for servers
52%
Improved disaster recovery and business continuity
48%
On-demand capacity and scalability
46%
Lower capital expenditures by purchasing services
instead
46%
Faster time to market with new business capabilities
Temporary or project-based capacity needs
Ability to use as peak capacity for times of high usage
Provides developers with fast, easy resources for test
and development
Improved power and cooling efficiency
48%
32%
44%
34%
36%
Very important
Base: 50 US IT decision-makers at 500+ employee companies that have implemented SaaS/IaaS
Source: A commissioned study conducted by Forrester Consulting on behalf of XO and Juniper, July, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited

5. Business critical applications moving out to the
cloud
“What kinds of applications have you delivered using a cloud environment? Which do you plan to
deliver during the next 12 months?”
B2B e-commerce site
50%
App testing & QA
26%
Mobile sites
25%
Social computing/collab
24%
Marketing site
20%
Batch jobs
17%
Application integration
9%
HPC
6%
Internal Web business apps
3%
Content analysis
-16%
Consumer e-commerce site
-20%
Data analysis
Corporate Internet
-24%
-30%
-40%
-30%
-20%
Today0%
-10%
10%
20%
30%
Base: 154 US IT decision-makers at 500+ employee companies
Source: A commissioned study conducted by Forrester Consulting on behalf of XO and Juniper, July, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited
40%
50%
60%

6. Changing structures/locations of applications and
Tomorrow
data
Today
Private DC
Single .exe
file
Public Cloud
Private DC
Public Cloud
Public Cloud
Private DC
Single .ndf
file
Private DC
Public Cloud
Source: Forrester Research
© 2013 Forrester Research, Inc. Reproduction Prohibited
Public Cloud
Public Cloud
6

7. © 2013 Forrester Research, Inc.Inc. Reproduction Prohibited
© 2013 Forrester Research, Reproduction Prohibited

8. Exponentially increasingly complex system
Private DC
Private DC
Consumer resources
(Gmail, Dropbox, etc.)
MPLS
Source: Forrester Research
© 2013 Forrester Research, Inc. Reproduction Prohibited
Internet
XaaS

9. Success through interweaving multiple WAN
transport technologies
“What are your firm’s plans to adopt the following wired/ landline data/IP network transport
technologies to support cloud services?”
Internet access from remote sites
37%
Site-to-site Internet VPN
39%
Site-to-site MPLS IP VPN
38%
Site-to-site WAN/carrier Ethernet
Remote-access IPsec VPN for very small offices, etc
36%
31%
Site-to-site multi-technology WANs
Remote-access SSL VPN for very small offices, etc
Implemented
34%
36%
Building Out
Base: 154 US IT decision-makers at 500+ employee companies
Source: A commissioned study conducted by Forrester Consulting on behalf of XO and Juniper, July, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited
47%
41%
39%
35%
39%
36%
34%

10. All of types of cloud services have major impacts on
the WAN
“For each of the service you plan on deploying, how big of impact do you think it will have on
network (WAN connections, security, user experience, etc) ?”
Disaster-recovery-as-a-service
63%
Business-process-as-a-service
25%
70%
Storage/backup-as-a-service
59%
15%
25%
Platform-as-a-service
55%
28%
Compute-as-a-service/infrastructure-as-a-service
56%
25%
Software-as-a-service
55%
Security-as-a-service
Data/Business-intelligence/analytics-as-a-service
Desktop-as-a-service
24%
58%
41%
20%
35%
54%
21%
Medium Impact(services will be impacted and some minimal changes will be made to network configurations)
Significant Impact(will require hardware upgrade/refresh of network)
Base: Variable US IT decision-makers at 500+ employee companies
Source: A commissioned study conducted by Forrester Consulting on behalf of XO and Juniper, July, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited

11. Shifting network and infrastructure services closer
to the user Private DC
Private DC
Consumer resources
(Gmail, Dropbox, etc.)
MPLS
Source: Forrester Research
© 2013 Forrester Research, Inc. Reproduction Prohibited
Internet
XaaS

12. What it means for the enterprise infrastructure and
operations organization
"What are you doing to support your creation of a comprehensive strategy and migration plan for
public cloud and other as-a-service offerings?"
48%
Upgrading the network
44%
Meeting with business users to determine requirements
41%
Creating an inventory of IT Infrastructure
37%
Completing a cloud ROI assessment
36%
Implementing cloud pilot(s)
32%
Creating an inventory of existing cloud usage
31%
Undertaking a virtualization maturity assessment
Creating a dedicated cloud team with cloud skills, training and/or
certification
29%
27%
Engaging external consultants on trends or cloud strategy development
Undertaking a sourcing assessment to determine application fit
21%
Undertaking an application portfolio rationalization
21%
Base: 154 US IT decision-makers at 500+ employee companies
Source: A commissioned study conducted by Forrester Consulting on behalf of XO and Juniper, July, 2013
© 2013 Forrester Research, Inc. Reproduction Prohibited

13. Infrastructure and operations professionals should
consider:
› Defining your network strategy in tandem with
your cloud strategy.
› Moving your network investment to the forefront of
your IT initiatives.
› Working with a strategic partner.
› That everything you do will affect the network.
© 2013 Forrester Research, Inc. Reproduction Prohibited
13

14. Thank you
Andre Kindness
akindness@forrester.com
© 2013 Forrester Research, Inc. Reproduction Prohibited