admin executive

1. CAREER OBJECTIVE:
To seek a professional career and be able to contribute on achieving the company’s objectives by delivering quality work
and commitment on adding value by enhancing my skills and capabilities, though maximizing potentials based on my
learning experience and abilities.
PROFESSIONAL PROFILE:
I am hardworking, highly motivated and dedicated with positive attitude. I have good experience in Sales and Customer
Service and has the ability to learn new task quickly and efficiently. I work well on my own and within a team.
WORK EXPERIENCE:
Administrative / Customer Service Executive (Marketing & Import Desk)
GLOBEX EXPRESS GENERAL TRADING (Diera, Dubai UAE)
Duration: June 2014 – April 2016
Duties & Responsibilities
 Answer calls professionally to provide information about products and services, take/ cancel orders, or
obtain details of complaints.
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and
comments, as well as actions taken. Process orders, forms and applications.
 Follow up to ensure that appropriate actions were taken on customers' requests.
 Refer unresolved customer grievances or special requests to designated departments for further
investigation.
 Managing the day-to-day operations of the office
 Organizing and maintaining files and records
 Planning and scheduling meetings and appointments
 Preparing and editing correspondence, reports, and presentations
 Airway Bill Encoding, Invoicing and rates creations for incoming and outgoing shipments.
 Managing the booking for Import and Export shipments.
Wyrine Manuelyne S. Peña
- Dubaï,United Arab Emirates
- +971 56 7224344
-wyrinepena@yahoo.com
- cecilleangelasantos@gmail.com

2. Admin Executive cum Secretary Department of Social Welfare Development
August 2011 to May 2013
 Receive and assisting visitors / guest
 Managing telephone calls such routing phone calls to appropriate parties, sending faxes and emails
and opening distributing mail within an office.
 Provides payroll information by collecting time and attendance records.
 Maintains employee information and Documents
 Filling the leave forms and keeping a track of the leave taken.
 Screening the candidates by conducting telephonic or personal interviews.
 Maintaining and updating the database of the employees.
 Creating spreadsheet, draft, edit correspondence and reports, prepare presentations and using desktop
publishing software.
 Preparing the quotations for all equipment that is ordering from the supplier, correspondence &
transmittal records.
 Keeping all documents by its catalogue and numbers
 Monitoring, amending, rectifying of employee’s attendance and approving overtime with the
authorization of the superior.
 Managing the Incoming and Outgoing documents.
 Ordering and maintaining stationery and equipment supplies.
 Performs other work as required by the Manager’s
Financial Solution Associate
AXA PHILIPPINES – METROBANK
(Makati, Philippines)
Duration: Jan 2008 – May 2011
Duties & Responsibilities
 Customer Acquisition.
 Providing information and assessment to prospecting customers
 Analyzing the financial needs of the prospecting customers
 Advise the prospecting customers the advantage and values of investment.
 Answersvisitors' enquiriesaboutthe company and itsproducts or services
 Update appointmentcalendars and schedule meetings/appointments
 Filingand recording
 Sorting and handing out emailsand Audit reports
 Targeting and maintainingrequiredsalesand quotas

3. STRENGTHS AND SKILLS:
 Proficient in Windows and Microsoft Office.
 Capable in handling complex and multifaceted tasks.
 Good Communication and Social skills.
 Strong Interpersonal And Analytic skills
 Ability to organize and prioritize tasks effectively
 Flexible and Adaptive to new environment, methods and systems.
EDUCATIONAL BACKGROUND:
College Degree: BACHELOR OF SCIENCE IN NURSING
Unciano Medical College Inc.
Antipolo Rizal, Philippines
2002 - 2006
PERSONAL DETAILS:
Nationality : Filipino
Date of Birth : 21 May 1985
Place of Birth : Tuguegarao City, Philippines
Gender : Female
Religion : Roman Catholic
Civil Status : Married
Language(s) Spoken : English, Tagalog, Basic Arabic
Visa Status : Tourist Visa
REFERRENCES: Available Upon Request