SlideShare ist ein Scribd-Unternehmen logo
1 von 14
Downloaden Sie, um offline zu lesen
Digital
Transformation
of Hong Kong
SME's
Prof. Joshua Chukwuere
Dept. of Information Systems
North-West University, South Africa
Introduction
Digital transformation impacts every sector of the economy including SME
business. Digital transformation benefits from modern technologies such as cloud
computing, big data, artificial intelligent (AI), machine learning, mobile
(smartphone), social media and many more.
To proceed, remember the 4 W’s & H
 What – Digital transformation, and SMEs.
 Who – Entrepreneur - SMEs.
 Where – Digital - Online.
 How – Transformation - Change.
 Why – Importance (Modern).
Digitalisation is here with us, and rethinking our business process in this modern
age is called – Digital Transformation.
What – Digital transformation, and SMEs.
Digital transformation
Is the application of modern, fast, reliable and changing digital
technology to provide solutions. It transforms existing business,
cultural processes and experiences to current business changes and
market expectations. For example, cloud computing.
Types of digital transformation:
 business process,
 business model,
 domain, and
 cultural/organizational
What – Digital
transformation,
and SMEs.
What –SMEs.
Small and medium-sized enterprises (SME’s) or small and medium-
sized businesses are businesses whose number of employees are few
or limited. SME’s are formal businesses managed by an entrepreneur
with the purpose of creating employment and profit.
Globally, SME’s generate high number of employments and contribute
to Gross Domestic Product (GDP). For example in India, between 2016-
2017, 28.9%, and employment in Hong Kong – (over 23%).
Digitalisation can make SME’s competitive in working and tracking
suppliers and engaging with customers.
What?
Overview of SMEs Hong Kong.
Source: Support and Consultation Centre for Small and Medium Enterprises (SUCCESS)
Industry SME’s Employment
Manufacturing 8 287 47 604
Mining & Quarrying; Electricity & Gas Supply, and
Waste Management; and Construction
1661 15 737
Import/Export Trade and Wholesale 106 397 390 757
Retail 43 987 135 374
Transportation, Storage, Postal and Courier
Services
8 432 45 269
Accommodation and Food Services 14 005 118 947
Information and Communications 15 534 50 435
Financing and Insurance 30 322 67 262
Real Estate 16 683 36 048
Professional and Business Services 52 273 164 816
Social and Personal Services 44 518 173 479
Total 342 099 1 245 728
Who – Entrepreneur - SMEs.
SME’s are entrepreneurs who employ millions of people
across Asia.
Nevertheless, challenges exist:
Inadequate capital availability,
Low technology adoption,
Skills,
Infrastructure and many more.
Where – Digital - Online.
ERP and digital transformation for SME’s
Benefits (mobile and cloud-based solutions): accounting, inventory,
finance and resource management.
Social media and digital transformation for SME’s.
“These pillars should be present in each SME in every country: social media, digital marketing, cloud, and
mobility.” – Antonis Rouseliotakis, Social Handlers
Why SME’s on social media?
Social media is a powerful tool for growth.
Marketing strategy
Boost brand
Customer engagement
Online dialogue
Grow sales
How – Transformation - Change.
Digital transformation drives change from old to new. To drive the
change SME’s must rethink and change their perception of technology.
Every SME’s is already in the world of digital transformation, but your
attitude, decision-making skills and ability to change matters.
Why – Importance (Modern).
Industry 4.0 (Fourth Industrial Revolution 4IR) is here and
others.
Empowerment and competitive
Digital economy
Increased efficiency (operation)
Increase in profit.
Digital transformation in action
Already digitally transforming
Source: IDC
How businesses (SME’s) can stay current?
Must have:
 Website – customer can order, and buy product and
services.
 Social media presence – Facebook, Twitter, YouTube and
others.
 Third-party online sites – Alibaba, Amazon and others.
 Others.
Facebook
Twitter
WhatsApp
Pinterest
YouTube
Instagram
Tiktok
Digital transformation of Hong Kong SME's 25th aug2020
Email: joshc@afriquetech.co.za
joshchukwuere@gmail.com
Twitter: @donsimajosh
Website: www.afriquetech.co.za
Twitter: @afriquetech1

Weitere ähnliche Inhalte

Was ist angesagt?

Avoiding the Digital Transformation Failures
Avoiding the Digital Transformation FailuresAvoiding the Digital Transformation Failures
Avoiding the Digital Transformation FailuresSoumyasanto Sen
 
Dig|In 2018: The Cultural Heart of Digital Transformation
Dig|In 2018: The Cultural Heart of Digital TransformationDig|In 2018: The Cultural Heart of Digital Transformation
Dig|In 2018: The Cultural Heart of Digital TransformationSean Kennedy
 
What Is Digital Transformation and How Can You Start?
What Is Digital Transformation and How Can You Start?What Is Digital Transformation and How Can You Start?
What Is Digital Transformation and How Can You Start?Tom Rieger
 
Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...
Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...
Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...Zycus
 
The Future of Digital Customer Engagement in Financial Services – What Custom...
The Future of Digital Customer Engagement in Financial Services – What Custom...The Future of Digital Customer Engagement in Financial Services – What Custom...
The Future of Digital Customer Engagement in Financial Services – What Custom...Precisely
 
Digital transformation trends and challenges in traditional businesses
Digital transformation trends and challenges in traditional businessesDigital transformation trends and challenges in traditional businesses
Digital transformation trends and challenges in traditional businessesArun Chattopadhyay Associates
 
What is Digital Transformation?
What is Digital Transformation?What is Digital Transformation?
What is Digital Transformation?Lucy Newman
 
Digital Transformation
Digital TransformationDigital Transformation
Digital TransformationDr. Sunder Raj
 
What is digital what is transformation
What is digital what is transformationWhat is digital what is transformation
What is digital what is transformationDavid Edmundson-Bird
 
Digital Transformation - A POV
 Digital Transformation - A POV Digital Transformation - A POV
Digital Transformation - A POVPrashanth Krishna
 
What is Digital Transformation | Digital Transformation Myths and Trends 2018
What is Digital Transformation | Digital Transformation Myths and Trends 2018What is Digital Transformation | Digital Transformation Myths and Trends 2018
What is Digital Transformation | Digital Transformation Myths and Trends 2018hakuna matata solutions
 
Digital Transformation - Succeeding in today's rapidly changing environment
Digital Transformation - Succeeding in today's rapidly changing environmentDigital Transformation - Succeeding in today's rapidly changing environment
Digital Transformation - Succeeding in today's rapidly changing environmenteMarketing Solutions
 
Digital Enterprise Tranformation v1.0 -Nityo
Digital Enterprise Tranformation v1.0 -NityoDigital Enterprise Tranformation v1.0 -Nityo
Digital Enterprise Tranformation v1.0 -NityoRaviraoalcove
 
4th Digital Finance Forum, Βασίλειος Τουλιάς
4th Digital Finance Forum, Βασίλειος Τουλιάς4th Digital Finance Forum, Βασίλειος Τουλιάς
4th Digital Finance Forum, Βασίλειος ΤουλιάςStarttech Ventures
 
Building Blocks of Digital Transformation
Building Blocks of Digital TransformationBuilding Blocks of Digital Transformation
Building Blocks of Digital TransformationGokul Alex
 
Circular Economy and Blockchain
Circular Economy and BlockchainCircular Economy and Blockchain
Circular Economy and BlockchainGokul Alex
 
Digital Transformation Management Software
Digital Transformation Management Software Digital Transformation Management Software
Digital Transformation Management Software Corporater
 
Digital Transformation
Digital Transformation Digital Transformation
Digital Transformation Heru WIjayanto
 

Was ist angesagt? (20)

Avoiding the Digital Transformation Failures
Avoiding the Digital Transformation FailuresAvoiding the Digital Transformation Failures
Avoiding the Digital Transformation Failures
 
Dig|In 2018: The Cultural Heart of Digital Transformation
Dig|In 2018: The Cultural Heart of Digital TransformationDig|In 2018: The Cultural Heart of Digital Transformation
Dig|In 2018: The Cultural Heart of Digital Transformation
 
What Is Digital Transformation and How Can You Start?
What Is Digital Transformation and How Can You Start?What Is Digital Transformation and How Can You Start?
What Is Digital Transformation and How Can You Start?
 
Digital transformation luiss
Digital transformation   luissDigital transformation   luiss
Digital transformation luiss
 
Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...
Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...
Addressing the Digital Transformation Mandate: A Middle Market Procurement Pe...
 
The Future of Digital Customer Engagement in Financial Services – What Custom...
The Future of Digital Customer Engagement in Financial Services – What Custom...The Future of Digital Customer Engagement in Financial Services – What Custom...
The Future of Digital Customer Engagement in Financial Services – What Custom...
 
Digital transformation trends and challenges in traditional businesses
Digital transformation trends and challenges in traditional businessesDigital transformation trends and challenges in traditional businesses
Digital transformation trends and challenges in traditional businesses
 
What is Digital Transformation?
What is Digital Transformation?What is Digital Transformation?
What is Digital Transformation?
 
Digital Transformation
Digital TransformationDigital Transformation
Digital Transformation
 
What is digital what is transformation
What is digital what is transformationWhat is digital what is transformation
What is digital what is transformation
 
Digital Transformation
Digital TransformationDigital Transformation
Digital Transformation
 
Digital Transformation - A POV
 Digital Transformation - A POV Digital Transformation - A POV
Digital Transformation - A POV
 
What is Digital Transformation | Digital Transformation Myths and Trends 2018
What is Digital Transformation | Digital Transformation Myths and Trends 2018What is Digital Transformation | Digital Transformation Myths and Trends 2018
What is Digital Transformation | Digital Transformation Myths and Trends 2018
 
Digital Transformation - Succeeding in today's rapidly changing environment
Digital Transformation - Succeeding in today's rapidly changing environmentDigital Transformation - Succeeding in today's rapidly changing environment
Digital Transformation - Succeeding in today's rapidly changing environment
 
Digital Enterprise Tranformation v1.0 -Nityo
Digital Enterprise Tranformation v1.0 -NityoDigital Enterprise Tranformation v1.0 -Nityo
Digital Enterprise Tranformation v1.0 -Nityo
 
4th Digital Finance Forum, Βασίλειος Τουλιάς
4th Digital Finance Forum, Βασίλειος Τουλιάς4th Digital Finance Forum, Βασίλειος Τουλιάς
4th Digital Finance Forum, Βασίλειος Τουλιάς
 
Building Blocks of Digital Transformation
Building Blocks of Digital TransformationBuilding Blocks of Digital Transformation
Building Blocks of Digital Transformation
 
Circular Economy and Blockchain
Circular Economy and BlockchainCircular Economy and Blockchain
Circular Economy and Blockchain
 
Digital Transformation Management Software
Digital Transformation Management Software Digital Transformation Management Software
Digital Transformation Management Software
 
Digital Transformation
Digital Transformation Digital Transformation
Digital Transformation
 

Ähnlich wie Digital transformation of Hong Kong SME's 25th aug2020

Digital Economy Malaysia
Digital Economy MalaysiaDigital Economy Malaysia
Digital Economy MalaysiaZiaullah Mirza
 
Nordin Malaysia
Nordin MalaysiaNordin Malaysia
Nordin Malaysiaecommerce
 
Transforming Communities through ICT Development
Transforming Communities through ICT DevelopmentTransforming Communities through ICT Development
Transforming Communities through ICT DevelopmentInternet Society
 
Transform business with e commerce
Transform business with e commerceTransform business with e commerce
Transform business with e commerceEkoInnovationCentre
 
Helping SMEs go digital
Helping SMEs go digitalHelping SMEs go digital
Helping SMEs go digitalOvum
 
atom_corporatebrochure
atom_corporatebrochureatom_corporatebrochure
atom_corporatebrochureusmankhanin
 
Mtn workshop 1 digital disruption
Mtn workshop 1   digital disruption Mtn workshop 1   digital disruption
Mtn workshop 1 digital disruption Elo Umeh
 
Next generation banking
Next generation bankingNext generation banking
Next generation bankingCapgemini
 
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...Ketan Kakkad
 
Leverage ebiz for growth of MSMEs
Leverage ebiz for growth of MSMEsLeverage ebiz for growth of MSMEs
Leverage ebiz for growth of MSMEsDolly Bhasin
 
Sg digital transformation2 (1)
Sg digital transformation2 (1)Sg digital transformation2 (1)
Sg digital transformation2 (1)Sean Garvey
 
Digital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real TransformationDigital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real TransformationMatthew W. Bowers
 
SCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdf
SCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdfSCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdf
SCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdfLata Dalabanjan
 
Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...
Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...
Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...OECD CFE
 
PPT Presentation - Digital Transformation | AuroIN
PPT Presentation - Digital Transformation | AuroIN PPT Presentation - Digital Transformation | AuroIN
PPT Presentation - Digital Transformation | AuroIN AuroIN
 
ICT: A Limitless Technology for Entrepreneurship
ICT: A Limitless Technology for Entrepreneurship ICT: A Limitless Technology for Entrepreneurship
ICT: A Limitless Technology for Entrepreneurship Simeon Adedokun
 
160419 CIO Enterprise Mobility Dig Advantage
160419 CIO Enterprise Mobility Dig Advantage160419 CIO Enterprise Mobility Dig Advantage
160419 CIO Enterprise Mobility Dig AdvantageDr. Bill Limond
 
FintechOS Corporate Deck
FintechOS Corporate DeckFintechOS Corporate Deck
FintechOS Corporate DeckAndreiGaman1
 

Ähnlich wie Digital transformation of Hong Kong SME's 25th aug2020 (20)

Digital Economy Malaysia
Digital Economy MalaysiaDigital Economy Malaysia
Digital Economy Malaysia
 
Nordin Malaysia
Nordin MalaysiaNordin Malaysia
Nordin Malaysia
 
Nordin Malaysia
Nordin MalaysiaNordin Malaysia
Nordin Malaysia
 
Transforming Communities through ICT Development
Transforming Communities through ICT DevelopmentTransforming Communities through ICT Development
Transforming Communities through ICT Development
 
Transform business with e commerce
Transform business with e commerceTransform business with e commerce
Transform business with e commerce
 
Helping SMEs go digital
Helping SMEs go digitalHelping SMEs go digital
Helping SMEs go digital
 
atom_corporatebrochure
atom_corporatebrochureatom_corporatebrochure
atom_corporatebrochure
 
Mtn workshop 1 digital disruption
Mtn workshop 1   digital disruption Mtn workshop 1   digital disruption
Mtn workshop 1 digital disruption
 
Next generation banking
Next generation bankingNext generation banking
Next generation banking
 
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...
 
Leverage ebiz for growth of MSMEs
Leverage ebiz for growth of MSMEsLeverage ebiz for growth of MSMEs
Leverage ebiz for growth of MSMEs
 
Sg digital transformation2 (1)
Sg digital transformation2 (1)Sg digital transformation2 (1)
Sg digital transformation2 (1)
 
Digital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real TransformationDigital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real Transformation
 
SCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdf
SCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdfSCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdf
SCOPE NEEDS AND IMPORTANCE OF E-COMMERCE.pdf
 
Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...
Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...
Hafsah Hashim - Adoption of digital technologies for SMEs: React, Reflect and...
 
PPT Presentation - Digital Transformation | AuroIN
PPT Presentation - Digital Transformation | AuroIN PPT Presentation - Digital Transformation | AuroIN
PPT Presentation - Digital Transformation | AuroIN
 
ICT: A Limitless Technology for Entrepreneurship
ICT: A Limitless Technology for Entrepreneurship ICT: A Limitless Technology for Entrepreneurship
ICT: A Limitless Technology for Entrepreneurship
 
160419 CIO Enterprise Mobility Dig Advantage
160419 CIO Enterprise Mobility Dig Advantage160419 CIO Enterprise Mobility Dig Advantage
160419 CIO Enterprise Mobility Dig Advantage
 
FintechOS Corporate Deck
FintechOS Corporate DeckFintechOS Corporate Deck
FintechOS Corporate Deck
 
A new way
A new wayA new way
A new way
 

Kürzlich hochgeladen

Path to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdf
Path to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdfPath to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdf
Path to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdfContent Strategy Inc.
 
Establishing An Enterprise and Project Management.pptx
Establishing An Enterprise and Project Management.pptxEstablishing An Enterprise and Project Management.pptx
Establishing An Enterprise and Project Management.pptxshrinivas kulkarni
 
Analysis Of FaarmTech | BBA | Business Plan
Analysis Of FaarmTech | BBA | Business PlanAnalysis Of FaarmTech | BBA | Business Plan
Analysis Of FaarmTech | BBA | Business Planmohsinrai101
 
Institutions Supporting Small Business Enterprises.pptx
Institutions Supporting Small Business Enterprises.pptxInstitutions Supporting Small Business Enterprises.pptx
Institutions Supporting Small Business Enterprises.pptxshrinivas kulkarni
 
HDPE Pipe Fittings Manufacturer and Supplier
HDPE Pipe Fittings Manufacturer and SupplierHDPE Pipe Fittings Manufacturer and Supplier
HDPE Pipe Fittings Manufacturer and SupplierBhavin Kanani
 
How To Get Rich With Bitcoin Even If You Have No Clue About Technology
How To Get Rich With Bitcoin Even If You Have No Clue About TechnologyHow To Get Rich With Bitcoin Even If You Have No Clue About Technology
How To Get Rich With Bitcoin Even If You Have No Clue About Technologyzaidashadali00
 

Kürzlich hochgeladen (6)

Path to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdf
Path to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdfPath to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdf
Path to Traditional Pub - BookFest 2024 presentation - 03-23-2024.pdf
 
Establishing An Enterprise and Project Management.pptx
Establishing An Enterprise and Project Management.pptxEstablishing An Enterprise and Project Management.pptx
Establishing An Enterprise and Project Management.pptx
 
Analysis Of FaarmTech | BBA | Business Plan
Analysis Of FaarmTech | BBA | Business PlanAnalysis Of FaarmTech | BBA | Business Plan
Analysis Of FaarmTech | BBA | Business Plan
 
Institutions Supporting Small Business Enterprises.pptx
Institutions Supporting Small Business Enterprises.pptxInstitutions Supporting Small Business Enterprises.pptx
Institutions Supporting Small Business Enterprises.pptx
 
HDPE Pipe Fittings Manufacturer and Supplier
HDPE Pipe Fittings Manufacturer and SupplierHDPE Pipe Fittings Manufacturer and Supplier
HDPE Pipe Fittings Manufacturer and Supplier
 
How To Get Rich With Bitcoin Even If You Have No Clue About Technology
How To Get Rich With Bitcoin Even If You Have No Clue About TechnologyHow To Get Rich With Bitcoin Even If You Have No Clue About Technology
How To Get Rich With Bitcoin Even If You Have No Clue About Technology
 

Digital transformation of Hong Kong SME's 25th aug2020

  • 1. Digital Transformation of Hong Kong SME's Prof. Joshua Chukwuere Dept. of Information Systems North-West University, South Africa
  • 2. Introduction Digital transformation impacts every sector of the economy including SME business. Digital transformation benefits from modern technologies such as cloud computing, big data, artificial intelligent (AI), machine learning, mobile (smartphone), social media and many more. To proceed, remember the 4 W’s & H  What – Digital transformation, and SMEs.  Who – Entrepreneur - SMEs.  Where – Digital - Online.  How – Transformation - Change.  Why – Importance (Modern). Digitalisation is here with us, and rethinking our business process in this modern age is called – Digital Transformation.
  • 3. What – Digital transformation, and SMEs. Digital transformation Is the application of modern, fast, reliable and changing digital technology to provide solutions. It transforms existing business, cultural processes and experiences to current business changes and market expectations. For example, cloud computing. Types of digital transformation:  business process,  business model,  domain, and  cultural/organizational What – Digital transformation, and SMEs.
  • 4. What –SMEs. Small and medium-sized enterprises (SME’s) or small and medium- sized businesses are businesses whose number of employees are few or limited. SME’s are formal businesses managed by an entrepreneur with the purpose of creating employment and profit. Globally, SME’s generate high number of employments and contribute to Gross Domestic Product (GDP). For example in India, between 2016- 2017, 28.9%, and employment in Hong Kong – (over 23%). Digitalisation can make SME’s competitive in working and tracking suppliers and engaging with customers. What?
  • 5. Overview of SMEs Hong Kong. Source: Support and Consultation Centre for Small and Medium Enterprises (SUCCESS) Industry SME’s Employment Manufacturing 8 287 47 604 Mining & Quarrying; Electricity & Gas Supply, and Waste Management; and Construction 1661 15 737 Import/Export Trade and Wholesale 106 397 390 757 Retail 43 987 135 374 Transportation, Storage, Postal and Courier Services 8 432 45 269 Accommodation and Food Services 14 005 118 947 Information and Communications 15 534 50 435 Financing and Insurance 30 322 67 262 Real Estate 16 683 36 048 Professional and Business Services 52 273 164 816 Social and Personal Services 44 518 173 479 Total 342 099 1 245 728
  • 6. Who – Entrepreneur - SMEs. SME’s are entrepreneurs who employ millions of people across Asia. Nevertheless, challenges exist: Inadequate capital availability, Low technology adoption, Skills, Infrastructure and many more.
  • 7. Where – Digital - Online. ERP and digital transformation for SME’s Benefits (mobile and cloud-based solutions): accounting, inventory, finance and resource management. Social media and digital transformation for SME’s. “These pillars should be present in each SME in every country: social media, digital marketing, cloud, and mobility.” – Antonis Rouseliotakis, Social Handlers Why SME’s on social media? Social media is a powerful tool for growth. Marketing strategy Boost brand Customer engagement Online dialogue Grow sales
  • 8. How – Transformation - Change. Digital transformation drives change from old to new. To drive the change SME’s must rethink and change their perception of technology. Every SME’s is already in the world of digital transformation, but your attitude, decision-making skills and ability to change matters.
  • 9. Why – Importance (Modern). Industry 4.0 (Fourth Industrial Revolution 4IR) is here and others. Empowerment and competitive Digital economy Increased efficiency (operation) Increase in profit.
  • 10. Digital transformation in action Already digitally transforming Source: IDC
  • 11. How businesses (SME’s) can stay current? Must have:  Website – customer can order, and buy product and services.  Social media presence – Facebook, Twitter, YouTube and others.  Third-party online sites – Alibaba, Amazon and others.  Others.