1. WILLIAM LUIGI MIGUEL BISNAR
218 Queens Quay West, Toronto, ON
bisnarwilliamluigimiguel@yahoo.com
647-949-0697
OBJECTIVE
To further my career in the field of IT and secure a position with a company that can benefit
from my current skills and knowledge of the IT industry, and also to become a valued member of
the team.
HIGHLIGHTS OF QUALIFICATION
Knowledge in troubleshooting, hardware installation, configuring and connecting
computers to an existing network.
Able to install, use and update Microsoft Windows operating system, utility software and
application software.
Excellent computer skills in MS Office
Able to build a computer tower.
Motivated team player, ability to organize, prioritize and work under extreme work
pressure.
Fast-learner and dedicated in delivering team success.
Reliable, punctual and hardworking.
TECHNICAL SKILLS
Windows Server
Networking
Subnetting
Powershell
Windows XP, Vista and 7
Project Management
Troubleshooting PC and printers
MS Word, Excel and Powerpoint
Keyboarding 60 wpm
CERTIFICATION
Certified as a CompTIA A+ ce June 2016 – June 2019
CompTIA
2. EDUCATION
IT Administrator Diploma In progress
triOS College, Toronto Campus
PC Administration
Network Administration
Windows Server Administration
Enterprise Messaging & Mobile Administration
RELEVANT EXPERIENCE
Technical Support (Freelance)
Troubleshooting hardware
Reimaging operating systems
Configuring RAID array
Troubleshooting using command prompt and powershell
Setting up printers and routers
Building computer tower
WORK EXPERIENCE
Team Member
Tim Hortons, Toronto
Ensure exceptional customer service is provided.
Resolve customer complaints in a timely manner.
Perform cashier functions.
