William Hutchinson has over 30 years of experience in operations management, personnel management, and customer service. He most recently worked as a dispatcher for the International Longshoreman's Association, where he was responsible for assigning positions to ships and filling openings. Previously, he held management roles at a health company, gas station, and church, where he oversaw budgets, hiring, and employee training. Hutchinson has a Bachelor's degree in Business Administration and an MBA in Healthcare Management. He is proficient in Microsoft Office programs and seeks a position that utilizes his leadership and communication skills.
1. Hutchinson
Announcement #
William C Hutchinson wchutch2@gmail.com
843-628-9961 H 1925 Bacons Bridge Rd #88
843-864-5018 C Summerville, SC 29485
Citizenship: US Special Hiring Eligibility: 30% or more, VRA, VEOA Eligible
Objective:
Work Experience
Dispatcher 04/15 - Present
International Longshoreman's Association S: John Alvanos
2113 Courtland Ave P: 843-723-2410 No Contact
Charleston, SC 29403 36 hrs w/, $28,000/yr
Duties: Dispatcher. Responsible for assigning positions to selected ships, warehouses and yards
at the North Charleston Terminal, Wando Terminal, and Columbus Street Terminal. Responsible
for monitoring members having to leave assigned positions and filling those positions. Utilizes
software specific to the local union (Rapid Dispatcher). Compiles lists of members using MS
Excel to track current active and inactive members. Utilizes MS Office to compose and edit
correspondence for the officers of the Local Union. Responsible for ensuring that payroll checks
are available and given to the local members. Assumes the duties of Port Caller during after
hours.
Ability to communicate effectively and efficiently with a diverse staff from different ethnicities.
Excellent customer service skills, communicating with customers to determine their needs and
wants for products and services.
Operations Manager 03/12 - 04/15
Sozo Healthy Living S: Deborah Hutchinson
1925 Bacons Bridge Rd #88 P: 843-864-5018 May contact
City, State Zip Code 40 hrs/w, $24,000/yr
Duties: Manager of Operations. Monitor status of company accounts by reconciling monthly
statements with accounts receivable and accounts payable. Conduct Social Marketing (via
Facebook and Twitter) to improve sales. Followed applicable federalrules, regulations, and
procedures pertaining to hiring. Conduct indoctrination for new employees (e.g. explains
personnel policies and benefits, verifies citizenship, administer badging, etc.) to ensure required
forms are completed.
Ability to communicate effectively and efficiently with a diverse staff from different ethnicities.
Excellent customer service skills, communicating with customers to determine their needs and
wants for products and services.
Facility Manager 08/10 – 03/12
Sunoco S: Dave Premo
1984 Sam Rittenberg Blvd P: 843-696-4126 May contact
Charleston, SC 29407 50 hrs/w, $37,700/yr
Duties: Served as Facility Manager for Sunoco Convenience store Received all inventory and
conducted weekly inventory audits to determine loss, breakage and theft. Reconciled funds
including change fund, lottery and bank deposits. Hired staff and scheduled all shifts for a 24-
hour period. Followed applicable federal rules, regulations, and procedures pertaining to hiring.
2. Hutchinson
Announcement #
Conducted new employee indoctrination and applying personnel rules, regulations, and
procedures. Effectively manage the facility by directing sales promotions, implementing new
programs and communicating to vendors, sales reps, and other appropriate personnel on
marketing activities. Update actions and status in tracking systems by logging personnel actions
in the database (e.g. Microsoft Office Suite, Access,Excel) as applicable to perform work.
Conduct indoctrination for new employees (e.g. explains personnel policies and benefits, verifies
citizenship, administer badging, etc.) to ensure required forms are completed. Ensured new
employees completed company required computer training.
Possess strong skills in personnel management to include training, performance
counseling/ratings and interviews of prospects. Excellent customer service skills communicating
with customers to determine their needs and wants for products and services.
Assistant Manager 10/08 – 01/10
Wave Church S: Christopher Elliott
1000 N Great Neck Rd. P: 757-481-5005 May contact
Virginia Beach,VA 23454 40 hrs/w, $15,080/yr
Duties: Assistant Manager of Gloria Jeans Coffee Shop at Wave Church Convention Center.
Ensured the operational budget was not exceeded (monthly and annually). Determined
qualifications of applicants and interviewed those determined well- qualified. Conducted new
employee indoctrination and applying personnel rules, regulations, and procedures.
Possess strong skills in personnel management to include training, performance
counseling/ratings and interviews of prospects. Excellent customer service skills.
Vice President 03/03 – 09/09
Miracle Mortgage, Inc S: Deborah Hutchinson
508 N Birdneck Rd P: 757-425-1463 No contact
Virginia Beach,VA 23451 40 hrs/w, $124,000/yr
Duties: Served as the Vice President of Miracle Mortgage, Inc. Monitored status of company
budgets by reconciling monthly statements with purchase receipts. Determined qualifications of
applicants and interviewed those determined well- qualified. Followed applicable federal rules,
regulations, and procedures pertaining to hiring. Conducted new employee indoctrination and
applying personnel rules, regulations, and procedures. Conduct indoctrination for new employees
(e.g. explains personnel policies and benefits, verifies citizenship, administer badging, etc.) to
ensure required forms are completed. Utilized MS Excel spreadsheet to track customers. Used
MS Power Point for presentations given to customers concerning mortgages and mortgage
products.
Possess strong skills in personnel management to include training, performance
counseling/ratings and interviews of prospects. Excellent customer service skills, communicating
with customers to determine their needs and wants for products and services.
Non-Commissioned -Officer-in-Charge 02/97 –03/03
US Army JSTP S: CDR Bill Davis
Sansapor Rd. P: 757-672-6692 May contact
Ft. Story, VA 23459 40 hrs/w, $45,000/yr
Duties: Non-Commissioned Officer-in-Charge of a Department of Defense,(a Joint Service
Special Access Program) for all services. Managed a school consisting of US Army, Navy and
Marine Corp personnel. Liaison for the Department of the Army, Navy, and Air Force. Planned
3. Hutchinson
Announcement #
and executed mobile training teams to provide training and instruction at military bases in the
eastern United States and Europe. Responsible for reviewing and writing course curriculum with
MS Office. Tracked student grades with MS Excel. Responsible for creating and review class
Power Point presentations via MS Power Point. Coordinated travel arrangements for out of state
training as per regulations. Prepare correspondence and a variety of reports to complete routine
and/or complex assignments for action. Guide separating employees through the check-out
process to assist them through the transaction.
Planned and executed over 30 classes per year. Expertly coordinated the transportation and
safeguarding of special access (classified) program material. Planned, coordinated and executed
5 Mobile Training Teams saving the US Military in excess of $100,000 in temporary duty funds.
Developed new, computer generated inventory lists for all classified items. Developed quarterly
training scenarios (terrorist related, Standard Operating Procedure) where none had existed
before.
Platoon Sergeant 08/94 – 02/97
82nd
Airborne Division 50 hrs/w, $45,000
Fort Bragg, NC
Duties: Platoon Sergeant for an Airborne Infantry platoon organic to the 82nd Airborne
Division with active worldwide contingency missions. Responsible for managing the
operations, organization, plans, and training of an Airborne Infantry Platoon with 36
personnel and over $500,000 dollars worth of weapons and equipment. Planned,
conducted, and evaluated platoon training exercises and events. Prepared correspondence
and a variety of reports, with MS Office, to complete routine and/or complex assignments
for action. Guide separating employees through the check-out process to assist them
through the transaction. Used MS Office to prepare Soldier monthly counseling and
yearly evaluations. Ensure that the daily, weekly, and monthly maintenance of weapons
and equipments were completed.
Senior Instructor 01/91- 07/94
Joint Services Training Program 40 hrs/w, $45,000
Fort Story, VA
Duties: Instructor for a Joint Combined Services directed, Joint Service Special Access Program
for all services. Assisted the Non-Commissioned Officer-in-Charge in liaison with the
Department of the Army, Navy, and Air Force. Instructed approximately 300 students per year in
a classified Special Access Program. Responsible for reviewing and writing course curriculum
with MS Office. Tracked student grades with MS Excel. Responsible for creating and review
class Power Point presentations via MS Power Point. Guide separating employees through the
check-out process to assist them through the transaction.
Volunteer Experience
08/2008 First touch Team Wave church, Virginia Beach,VA
01/2012-Present First touch Team Oasis church, Summerville, SC
Education
05/2017 MBA in Healthcare Management. Liberty University, Lynchburg, VA
05/2014 Bachelor’s of Science in Business Administration, GPA 3.43
Regent University, Virginia Beach,VA 23456
4. Hutchinson
Announcement #
05/1980 Diploma Siloam Springs High School, Siloam Springs, AR 72761
Job Related Training
1983 Ranger School, Fort Benning, GA
1988 Long Range Surveillance Leaders Course,Fort Benning, GA
1988 Master Fitness course,Fort Benjamin Harrison, Indiana
1988 Basic Noncommissioned Officer Course, Fort Polk, LA
1994 Advanced Non-Commissioned Officer Course, NCO Academy,Fort Benning, GA
1994 Jump Master Course, Fort Bragg, NC
2010 6 Weeks OJT as a Manager in Training for Manager position with Sunoco
Honors, Awards
1983 Ranger Tab
1983 Combat Infantryman's Badge
Meritorious Service Medal
Army Commendation Medal (2nd Award)
Army Achievement Medal (2nd Award)
Army Good Conduct medal (6th Award)
National Defense Service Medal (2nd Award)
Armed Forces Expeditionary Medal w/Arrowhead
Noncommissioned Officer Professional Development ribbon (Numeral 3)
Other Information
I certify that I can type 40+ words per minute and that the information within this resume is
accurate.
References:
Steve Nettles
Tax Pros Plus
Summerville, SC
843-303-0257
stephenmnettles@gmail.com
Professional
David E. Shook Jr.
215 Wexford Crt
Summerville, SC 29483
757-561-4811
David.e.shook@navy.mil
Personal
Bill Davis
Virginia Beach,VA
757-672-6692
Professional
Christopher Elliott
1000 N Greatneck Blvd
Virginia Beach,VA 23454
757-481-5005
Chris.elliot@wavechurch.com