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Ac! 17

B2B Marketing Lifecycle

      Kevin Alansky
Senior Director Marketing
     Blackboard Inc.
Kevin Alansky
    Sr. Director Marketing
        Blackboard Inc.

Act 17: B2B Marketing Lifecycle
The Quest for a Better Mousetrap
The Role of the B2B
Buyer Has Changed
The Buyer’s Journey
Tip 1: Map Out Your Buyer’s Journey
Tip 2: Marketing & Sales Alignment
                     Better Together
Tip 3: Determine the Seller’s Journey
                        )*+,-&'(            .0/1(             34/5/6+(
   !"#$%&'(                                                                     7$/6+(
                        ./$"-/,(            2#$"+(            ./$"-/,(

                                             80#=(            .":9%=(#(   8%,(=0+(
80/(%6(                                  54/:$+9(%6(9'(
               80+4+(*/(1+(                                   ?/,=4#?=(   ?/,=4#?=(
 9'(                                        ?$%+,=A6(
:"'+4;(            <=(%,(=0+(               0#B%,@;(                           C/1(?#,(
               9#4>+=(5$#?+;(                            .0/1(
                                                        10'(/"4(               1+(@4/1(
                              C/1(?#,(                                           =0%6(
                                                        6/$"-/,(
                               )(0+$5(                                          ?$%+,=(
               80+4+(                                    %6(=0+(
                              6/$B+(%=;(
              ?#,()(@+=(                                  :+6=(
               #($%6=;(
Find the Gaps in Your
   Marketing Strategy
Tip 4: Deliver Tactics That Align to
the Buyer’s Journey
Easier Said Than Done
Tip 5: The Integrated Marketing Plan
                   !"#$%&'()*"%+$#(

 Committed to Change    Explore Solutions        Committed to a Solution       Justify Decision     Make Selection

                  '$,,$%&'()*"%+$#(

  Qualify     Identify Solutions              Demonstrate Value                Propose Solution            Close

                   -.%/$01+2('0%.0$2#(

                                   !"#$%&'(!#)*+#,*,-(.,$((/#(0#(1."23'(4'".'3-5(


                             13)).-*,-(4'".'3-5(6(!%78*)9*,-(:#,+,%#%)(:#,'3,'((


                                             ;3.$(<%"'%"*,-(!"#-".=)(

                 (-.%/$01+2(0.3013'(

 D0/"@0=(           E+#*(                      (                        .#$+6((                   (
 E+#*+460%5(        H+,+4#-/,(                 (                        D//$6(                    (
 F+16$+G+46(        7#95#%@,6(                 L,(M+9#,*(               2#$"+(.=/4'(              M+9/6(
 8+:%,#46(          I9#%$(                     7/,=+,=(                 .#$+6(                    7/95+--B+(
 80%=+(3#5+46(      J$/@(                      K%?4/6%=+(               K+66#@%,@(                2#$%*#-/,(
 (                  ./?%#$(K+*%#(              N*B+4-6%,@(              34+6+,=#-/,6(             7#6+(.="*%+6(
Tip 6: Content is King
Right Content
Right People
Right Time

  “The problem is getting the right content to the
  right people, even while knowing that key
  decision-makers are not an easy audience to
  reach. Producing smart, highly targeted and
  truly innovative content can be really
  challenging”

                                   B2B Content Marketing: 2010 Benchmarks, Budgets and Trends
                                                                       MarketingProfs/Junta42
Thought leadership supports




     Building Reputation and Interest
Educational Content supports




     Lead Generation and Nurturing
Client Stories supports




                   Sales Like No Other
Social Media supports




    Keeping the conversation going
Infinite Pipes to Promote
Tip 7: Think Like a Publisher
Marketing Automation = Holy Grail?




Engage, Nurture, Track
Thank you!


                 Contact Me

Kevin@Alansky.com
Blog: www.alansky.com/blog
Twitter: @alansky

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Kevin Alansky, Blackboard Inc

  • 1. Ac! 17 B2B Marketing Lifecycle Kevin Alansky Senior Director Marketing Blackboard Inc.
  • 2. Kevin Alansky Sr. Director Marketing Blackboard Inc. Act 17: B2B Marketing Lifecycle
  • 3.
  • 4. The Quest for a Better Mousetrap
  • 5. The Role of the B2B Buyer Has Changed
  • 7. Tip 1: Map Out Your Buyer’s Journey
  • 8. Tip 2: Marketing & Sales Alignment Better Together
  • 9. Tip 3: Determine the Seller’s Journey )*+,-&'( .0/1( 34/5/6+( !"#$%&'( 7$/6+( ./$"-/,( 2#$"+( ./$"-/,( 80#=( .":9%=(#( 8%,(=0+( 80/(%6( 54/:$+9(%6(9'( 80+4+(*/(1+( ?/,=4#?=( ?/,=4#?=( 9'( ?$%+,=A6( :"'+4;( <=(%,(=0+( 0#B%,@;( C/1(?#,( 9#4>+=(5$#?+;( .0/1( 10'(/"4( 1+(@4/1( C/1(?#,( =0%6( 6/$"-/,( )(0+$5( ?$%+,=( 80+4+( %6(=0+( 6/$B+(%=;( ?#,()(@+=( :+6=( #($%6=;(
  • 10. Find the Gaps in Your Marketing Strategy
  • 11. Tip 4: Deliver Tactics That Align to the Buyer’s Journey
  • 13. Tip 5: The Integrated Marketing Plan !"#$%&'()*"%+$#( Committed to Change Explore Solutions Committed to a Solution Justify Decision Make Selection '$,,$%&'()*"%+$#( Qualify Identify Solutions Demonstrate Value Propose Solution Close -.%/$01+2('0%.0$2#( !"#$%&'(!#)*+#,*,-(.,$((/#(0#(1."23'(4'".'3-5( 13)).-*,-(4'".'3-5(6(!%78*)9*,-(:#,+,%#%)(:#,'3,'(( ;3.$(<%"'%"*,-(!"#-".=)( (-.%/$01+2(0.3013'( D0/"@0=( E+#*( ( .#$+6(( ( E+#*+460%5( H+,+4#-/,( ( D//$6( ( F+16$+G+46( 7#95#%@,6( L,(M+9#,*( 2#$"+(.=/4'( M+9/6( 8+:%,#46( I9#%$( 7/,=+,=( .#$+6( 7/95+--B+( 80%=+(3#5+46( J$/@( K%?4/6%=+( K+66#@%,@( 2#$%*#-/,( ( ./?%#$(K+*%#( N*B+4-6%,@( 34+6+,=#-/,6( 7#6+(.="*%+6(
  • 14. Tip 6: Content is King
  • 15.
  • 16. Right Content Right People Right Time “The problem is getting the right content to the right people, even while knowing that key decision-makers are not an easy audience to reach. Producing smart, highly targeted and truly innovative content can be really challenging” B2B Content Marketing: 2010 Benchmarks, Budgets and Trends MarketingProfs/Junta42
  • 17. Thought leadership supports Building Reputation and Interest
  • 18. Educational Content supports Lead Generation and Nurturing
  • 19. Client Stories supports Sales Like No Other
  • 20. Social Media supports Keeping the conversation going
  • 21. Infinite Pipes to Promote
  • 22. Tip 7: Think Like a Publisher
  • 23. Marketing Automation = Holy Grail? Engage, Nurture, Track
  • 24. Thank you! Contact Me Kevin@Alansky.com Blog: www.alansky.com/blog Twitter: @alansky