1. GGORDONORDON HHAYESAYES
 19910 Lions Gate, Humble, Texas 77338  832.244.6771  Hazer8088@gmail.com
SSYSTEMYSTEM/N/NETWORKETWORK AADMINISTRATORDMINISTRATOR
 QQUALIFICATIONSUALIFICATIONS PPROFILEROFILE
Methodical, performance-focused, and seasoned IT professional with over 20 years of experience in database
administration; network and system maintenance and configuration; and software and hardware troubleshooting. Adept
at streamlining company’s IT operations through implementation of strategic plans, management of infrastructure
systems, and delivery of network support to all personnel to meet organizational goals. Equipped with articulate
communication and interpersonal skills in building positive work relationships with professionals of all levels.
Have continued with online training education to keep up with technology to improve skill level. Attended Cisco class
on Interconnecting Cisco devices. Continue to improve my knowledge and skill with online training.
 AAREASREAS OFOF EEXPERTISEXPERTISE
IT OIT OPERATIONSPERATIONS MMANAGEMENTANAGEMENT | P| PROCESSROCESS IIMPROVEMENTMPROVEMENT | C| CUSTOMERUSTOMER SSERVICEERVICE ANDAND SSATISFACTIONATISFACTION
DDESKTOPESKTOP, S, SYSTEMYSTEM,, ANDAND SSERVERERVER AADMINISTRATIONDMINISTRATION | N| NETWORKETWORK AANALYSISNALYSIS ANDAND DDESIGNESIGN | D| DISASTERISASTER RRECOVERYECOVERY PPLANNINGLANNING
SSYSTEMYSTEM DDEVELOPMENTEVELOPMENT LLIFEIFE CCYCLEYCLE | T| TECHNICALECHNICAL ANDAND DDESKESK SSUPPORTUPPORT | Q| QUALITYUALITY AASSURANCESSURANCE | E| EXCHANGEXCHANGE ANDAND OOFFICEFFICE 365365
| S| SHAREHAREPPOINTOINT ANDAND MMICROSOFTICROSOFT OONENEDDRIVERIVE| A| ACTIVECTIVE DDIRECTORYIRECTORY
 PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE
Network AnalystNetwork Analyst 11--2014–4-20162014–4-2016
KINETICA LLC  HOUSTON, TX
 Demonstrated leadership skills in overseeing all facets of IT design and delivery of hardware and software
support and service for the company
 Implemented new technology design for desktop, LAN/WAN networking, server, and network infrastructure;
along with the configuration of Cisco voice over internet protocol (VoIP) phone systems and management of new
user network accounts, permissions, and email accounts
 Rendered support with hardware upgrades which included migrating 64-bit computers using 16- or 32-bit
applications while researching and implementing workarounds for current applications on new platforms
 Built, setup and managed Server 2012 for use at gas plant for corporation.
 Worked as the go-to IT support contact in assisting over 55 direct end users while managing several systems and
network which included T1 and very small aperture terminal (VSAT) networks; VMWare 5.5 server; supervisory
control and data acquisition (SCADA); AD security, user, and shared permissions
 Office 365 administrator creating all users in corporation
 Administrator of SharePoint and Microsoft OneDrive
 Knowledge of Skype for Business
 Effectively maintained IT/data security and license through Datto, Acronis, and Symantec backup applications
 Worked on standards for HMI systems using RSLogic and Briston PLC’s at Gas plants for corporation and was
involved in upgrades working with Vendors and engineers of Wonderware to Archestra
 Worked with engineers in the field at Kinetica gas plants upgrading Wonderware to newest version and
configuring the HMI systems to improve productivity.
 Configured Clear SCADA application to pull data in from meters and PLC’s on gas pipeline
 Delivered mobile devise support comprising email setup and VPN connectivity while enhancing reliability and
connectivity of remote laptop network
 Acted as the desktop support company-wide in guaranteeing data connectivity and SCADA platforms support,
active directory management, users and group administration, and permission approval for all users
 Conducted quality checking and quality assurance in determining and restoring SQL database corrupted
projects
 Sought for advice in mitigating and addressing discrepancies in gas pipeline measurement applications and
formalized sound and sustainable technology solutions
 Provided and configured new Cisco phones with extensions for corporate upgrade along with the new print
server set-up and IP addresses
KKEYEY HHIGHLIGHTSIGHLIGHTS::
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2. GGORDONORDON HHAYESAYES
 19910 Lions Gate, Humble, Texas 77338  832.244.6771  Hazer8088@gmail.com
 Functioned as the Office 365 administrator in generating user mailboxes for distribution groups, which
improved company communications while establishing collaborative efforts across all divisions
 Administrator of network servers to ensure proper operation and functionality
 Administrator of AD
 Quick learner and team player
 Ensured maintenance of network connectivity and circuits between home office and gas control office in Lake Charles
while collaborating with TW Telecom to determine circuit outages, which resulted to 99% of network up-time
Information Technology Consultant (Contractual)Information Technology Consultant (Contractual) 5-5-2013 to 12-20132013 to 12-2013
FIELDWOOD ENERGY, HOUSTON, TX
 Led the technology migration and integration of Apache shelf domains to FieldWood network after company
acquisitions; while managing the offshore users; granting permissions; and conducting telecom, application, and
software licensure initiatives
 Performed troubleshooting to all software, hardware, and user problems and changed Cisco phone systems
 Collaborated with Apache personnel and third-party vendors in copying Apache infrastructure into the new
FieldWood domain
 Imparted major contribution in streamlining company integration projects within strict deadlines
Network | IT AdministratorNetwork | IT Administrator 12-12-2005 to 4-20132005 to 4-2013
SPN RESOURCES, HOUSTON, TX
DYNAMIC OFFSHORE LLC, HOUSTON, TX
SANDRIDGE ENERGY, HOUSTON, TX
 Spearheaded over 200 personnel and executed several duties to improve company operations which included IT
network management, LAN/WAN connectivity, application installation, company server configuration
 Led all IT projects for the acquisition and integration of data and network servers into dynamic domain which
included the following:
 Server build and end-of-life servers migration, production assistance;
 Management of IT operations to provide reliable and consistent technology environments;
 Installation of Osilon server nodes for geophysical engineers maintenance;
 Implementation of Microsoft Exchange 2010; and
 Network communication maintenance for offshore connectivity with microwave and VSAT
 Took charge of 2003/2008r2 corporate servers, AD security, users, and shared permissions, along with the Cisco
VPN for all users in the company and licensing initiatives for all software application company-wide
 Offered support to Blackberry servers, Blackberry mobile devises, smartphones, iPhones, Macs and Samsung
devices
 Worked with Wonderware for offshore platforms to pull live data in for engineers at corporate office
 Managed VOIP Avaya phone system. Created all new extensions, voicemail.
 Was responsible for several proprietary systems that held production, seismic and engineering programs and data,
as well as financial software and databases.
 Worked and managed PI applications for Engineers for pulling in live data in Excel spreadsheet for offshore
platforms.
 Helped corporate and external users in utilizing Citrix applications while arranging and retaining user and
group accounts for data access, email, and shared devices
 Carried out monthly Microsoft security patches to ensure all servers attained security standards
 Developed and implemented GPO policies to boost desktop and overall server security initiatives
 Provided terminal server administration, support, and maintenance functions to Dell/HP servers and 3000 VoIP
telecommunications
KKEYEY HHIGHLIGHTSIGHLIGHTS::
 Earned Employee of the Month Award in Dynamic Offshore by (Providing quality of service to the company
and coming in under time and budget for projects for IT.)
 Administrator of network servers to ensure proper operation and functionality
 Administrator of AD 10 years’ experience
 Quick learner and team player
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3. GGORDONORDON HHAYESAYES
 19910 Lions Gate, Humble, Texas 77338  832.244.6771  Hazer8088@gmail.com
 EEARLIERARLIER CCAREERAREER
Network Analyst – Trade Floor ExperienceNetwork Analyst – Trade Floor Experience 11--1997 to 3-20051997 to 3-2005
KOCH INDUSTRIES, HOUSTON, TX
 EEDUCATIONDUCATION
Associate’s Degree in Computer Science Technology
Microcomputer Technology Institute, Houston, TX
 PPROFESSIONALROFESSIONAL DDEVELOPMENTEVELOPMENT
Windows Server 2000 Certification  2001, Microsoft Exchange 2010 Certification  2010, and
Interconnecting Cisco Network Devices  2016
Microsoft Certified Professional (MCP) Certification  2009
New Horizons Learning Center, Houston, TX
| Microsoft Windows 2000 Network Infrastructure  2001
Microsoft SQL 2000 Server Database Administration Training  2002| A+ Certification  2001
 TTECHNICALECHNICAL AACUMENCUMEN
Software Applications: GIS | Kingdom | Office 365 | Windows Servers | Citrix | Wonderware HMI
Microsoft Exchange 2007 and 2010 | SCADA | VMware vSphere 5.5 | Bloomberg
Networking: Active Directory | Cisco LAN/WAN | DHCP | TCP/IP | NAT| OSPF | ODBC | VPN
| ISILON | SCADA | MS IIS Web
Platforms/Operating Systems: Windows Server 2000, 2003, 2008R2, and 2012 | Windows7/XP |IPhone |
Terminal Server| Android | Citrix XenServer |
Databases: Sybase | Microsoft SQL Server
Telecommunications: Cisco VoIP and VPN| Mitel 3000/5000 VoIP | Cisco MPLS
Security: Datto | Acronis | Symantec
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