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User Interface and
   Experience
What we’ll look at

• How not to be a jerk
• Text
• Layout
• Flow
Remember:
It’s all about the user!
Always
• Be direct and clear
• Explain your website/service in less than a
  sentence.
• Follow what other people do
• Be easy to find
• Stay consistent in your design
Not a jerk
Almost every restaurant site is poorly
          designed, jerks.
I have no idea what these jerks
      think they’re doing.
Kids hate pop-ups
• Users want to get what they want quickly
• Or they leave
• Don’t get in their way!
Text
Don’t make them read
•   Cater to the needs of the user

•   Just because you think you have something good to say
    (like this sentence) doesn't mean people read it; think
    about it, you are probably wishing you never started this
    sentence now as it’s really long and just looks very
    boring, like, really, really boring.

•   You may have noticed that the text on this slide is
    smaller than the rest of the slides in this presentation.
    The reason for that is to demonstrate how annoying
    having a lot of text can be. If you’re still reading this, I’m
    impressed as I’m bored and I’m the one writing it.
People don’t read.
How people read
        online:
• They don’t
• They scan
• Bold and italics can draw their eye
• They may just look for links
How to write online

• Start with your conclusion
• Highlight keywords
• Bulleted lists
• Half the word count you want to use
More!

• One idea / paragraph
• Use meaningful sub-headings
• Don’t mix and match bold and italics
• Be consistent in formatting.
Even more


• Line spacing is important
• Blocks of text should be 8-12 words wide
  and about 6 lines long
Ultimately

• Write for the user to scan your site.
• Be concise, link to more info.
• Important information first.
• Don’t use text to convey everything.
Layout
F
Headlines and lists
“Below the fold”
     Doesn't exist
Blog
Blog
Generally blogs,
• Have primary content on the left (some on
  the right)
• Links and other secondary content on
  opposite side
• Header space for ‘branding’
• Are regularly updated
• Use tags and categories for posts
Have a blog? Then

• Use a mixture of content:
 • Videos, images, text, holograms
• Link openly and freely (but not to jerks)
• Make commenting obvious or remove it
• Integrate with existing social web systems
Look out for

• Archive navigation
• Clearly outline what the secondary content
  is
• Hotlinking
• Clutter (visual, tags, ads, etc.)
Store
Store
Niche store
Generally stores,

• Large images
• Top navigation bar
• Categorized like a physical store
• Centred around the shopping cart idea
Have a store?
• Copy the layout of Amazon or a similar
  store in your niche
• Use categorization people know
• Frequent updates to front page
• Getting people to give you $ is the goal
• Incorporate the social web stuff
Look out for

• Too much distracting the user
• Disconnect between the cart and site
• Users leaving to get more info
Promotional site
Promotional site
Generally promotional
        sites,

• Put the product(s) front and centre
• Includes video of some sort
• Reflects ‘the feeling’ of the product
Have a promotional
      site? Then
• Show the product
• Give the user access to all the information
  they may want
• Quickly inform people where they can get
  your product
• Have a way for people to stay in contact
Look out for

• Overwhelming the user with information
• Not being clear and appealing to the
  audience
• How people find your site
Community site
Community site
Generally community
        sites,
• Provide a place to discuss/share in common
  interests
• Rely on community for some (or all)
  content and moderation
• Have an inverted pyramid of participation
Have a community site?
        Then,
• Be open, honest, and ready to change
• Respect privacy and anonymity
• Provide multiple ways for members to
  communicate to one another
• Create OC and ‘garden;’ respect the OP
Look out for

• Trolls
• Security of the site
• Off-topic posting and community migration
• You posting too much
Look out for

• Trolls
• Security of the site
• Off-topic posting and community migration
• You posting too much
Flow
Plan it out
What to plan

• Data flow
• User flow
 • This can be vague or insanely detailed
Data Flow
• Where are you collecting data and from
  what?
• What are you collecting exactly?
• What are you doing with data and where is
  it being used?
• Where and how are you storing it?
• Are you sharing data with 3rd parties?
User Flow
• Starts the moment user sees site
 • Or advertising
• What are the ways that people can find out
  about your site?
• How do they get to your site?
• What do you want the user to do vs. what
  they can do?

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Designing for the web

  • 1. User Interface and Experience
  • 2. What we’ll look at • How not to be a jerk • Text • Layout • Flow
  • 4. Always • Be direct and clear • Explain your website/service in less than a sentence. • Follow what other people do • Be easy to find • Stay consistent in your design
  • 6. Almost every restaurant site is poorly designed, jerks.
  • 7. I have no idea what these jerks think they’re doing.
  • 9. • Users want to get what they want quickly • Or they leave • Don’t get in their way!
  • 10. Text
  • 11. Don’t make them read • Cater to the needs of the user • Just because you think you have something good to say (like this sentence) doesn't mean people read it; think about it, you are probably wishing you never started this sentence now as it’s really long and just looks very boring, like, really, really boring. • You may have noticed that the text on this slide is smaller than the rest of the slides in this presentation. The reason for that is to demonstrate how annoying having a lot of text can be. If you’re still reading this, I’m impressed as I’m bored and I’m the one writing it.
  • 12.
  • 14. How people read online: • They don’t • They scan • Bold and italics can draw their eye • They may just look for links
  • 15. How to write online • Start with your conclusion • Highlight keywords • Bulleted lists • Half the word count you want to use
  • 16. More! • One idea / paragraph • Use meaningful sub-headings • Don’t mix and match bold and italics • Be consistent in formatting.
  • 17. Even more • Line spacing is important • Blocks of text should be 8-12 words wide and about 6 lines long
  • 18. Ultimately • Write for the user to scan your site. • Be concise, link to more info. • Important information first. • Don’t use text to convey everything.
  • 20. F
  • 22. “Below the fold” Doesn't exist
  • 23. Blog
  • 24. Blog
  • 25. Generally blogs, • Have primary content on the left (some on the right) • Links and other secondary content on opposite side • Header space for ‘branding’ • Are regularly updated • Use tags and categories for posts
  • 26. Have a blog? Then • Use a mixture of content: • Videos, images, text, holograms • Link openly and freely (but not to jerks) • Make commenting obvious or remove it • Integrate with existing social web systems
  • 27. Look out for • Archive navigation • Clearly outline what the secondary content is • Hotlinking • Clutter (visual, tags, ads, etc.)
  • 28. Store
  • 29. Store
  • 31. Generally stores, • Large images • Top navigation bar • Categorized like a physical store • Centred around the shopping cart idea
  • 32. Have a store? • Copy the layout of Amazon or a similar store in your niche • Use categorization people know • Frequent updates to front page • Getting people to give you $ is the goal • Incorporate the social web stuff
  • 33. Look out for • Too much distracting the user • Disconnect between the cart and site • Users leaving to get more info
  • 35.
  • 37. Generally promotional sites, • Put the product(s) front and centre • Includes video of some sort • Reflects ‘the feeling’ of the product
  • 38. Have a promotional site? Then • Show the product • Give the user access to all the information they may want • Quickly inform people where they can get your product • Have a way for people to stay in contact
  • 39. Look out for • Overwhelming the user with information • Not being clear and appealing to the audience • How people find your site
  • 42. Generally community sites, • Provide a place to discuss/share in common interests • Rely on community for some (or all) content and moderation • Have an inverted pyramid of participation
  • 43. Have a community site? Then, • Be open, honest, and ready to change • Respect privacy and anonymity • Provide multiple ways for members to communicate to one another • Create OC and ‘garden;’ respect the OP
  • 44. Look out for • Trolls • Security of the site • Off-topic posting and community migration • You posting too much
  • 45. Look out for • Trolls • Security of the site • Off-topic posting and community migration • You posting too much
  • 46. Flow
  • 48. What to plan • Data flow • User flow • This can be vague or insanely detailed
  • 49. Data Flow • Where are you collecting data and from what? • What are you collecting exactly? • What are you doing with data and where is it being used? • Where and how are you storing it? • Are you sharing data with 3rd parties?
  • 50. User Flow • Starts the moment user sees site • Or advertising • What are the ways that people can find out about your site? • How do they get to your site? • What do you want the user to do vs. what they can do?

Editor's Notes

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