1. Lecture 2 Emerging and Future Information Systems II

7. Traditional View of Information Systems

10. Enterprise Systems

15. Examples of Sales and Marketing IS System Description Organizational Level Order processing Enter, process, and track orders Operational Market analysis Identify customers and markets using data on demographics, markets, consumer behavior, and trends Knowledge Pricing analysis Determine prices for production and services Management Sales trend forecasting Prepare 5-year sales forecast Strategic

18. Examples of Manufacturing and Production Information Systems System Description Organizational Level Machine control Control the actions of machines and equipment Operational Computer-aided design (CAD) Design new products using the computer Knowledge Production planning Decide when and how many products should be produced Management Facilities location Decide where to locate new production facilities Strategic

20. Examples of Finance and Accounting Information Systems System Description Organizational Level Accounts receivable Track money owed to the firm Operational Portfolio analysis Design the firms portfolio of investments Knowledge Budget Prepare short-term budgets Management Profit planning Plan long-term profits Strategic

22. Examples of Human Resources IS System Description Organizational Level Training and development Track employee training, skills, and performance appraisals Operational Career pathing Design career paths for employees Knowledge Compensation analysis Monitoring the range and distribution of employee wages, salaries, and benefits Management Human resource planning Plan the long-term labor force needs of the organization Strategic

23. Artificial Intelligence People Software Data Knowledge Hardware Procedures AIS

29. Expert Systems Components of an Expert Systems

42. Some Business Applications of ERP Apache Open For Business (Apache OFBiz) is Open Source automation software Apache OFBiz aggregates functionalities like : ERP - planning CRM - customer management eCommerce SCM - supply chain management MRP - manufacturing resource planning CMMS/EAM - Computerized Maintenance Management System also known as Enterprise Asset Management .