The first in our series of Love Cloud events, launched this Valentine’s Day! The event was hosted at Microsoft Paddington (London). The day consisted of 14 short, sharp focused 15 minute presentations covering topics of most concern and interest to UK cloud resellers and solution providers, interspersed with several networking opportunities throughout the day. Response was exceptional and we are looking forward to the second event taking place on the 18th May 2017.
7. www.cloudindustryforum.org
About the Cloud Industry Forum
Independent, membership led industry body that champions and advocates the adoption and use of
Cloud-based services by business.
Code of
Practice
Research &
AnalysisIndustry
Membership
Professional
Membership
Code of
Practice
Research &
Analysis
4 Main Focus areas;
UK Government lobbying
EU / UK Government projects
ISO/IEC standards input and project work
Euro Cloud / CSA associations & collaboration
Other CIF activities include;
9. www.cloudindustryforum.org
News updates
February: Latest research project in development
Business Transformation & Digital Skills Gap
February 1st : CIF absorbs EuroCloud UK membership
February 2nd : CIF Exec meeting
February: announcement of partnership with Clover Index
March: Enhance Code of Practice with GDPR
March 15th : UK Cloud Awards – www.ukcloudawards.co.uk
ScienceLogic, T-Systems, Ensono, Sungard, TechData
March 15-16th : Cloud Expo
March 22nd : Hogan Lovells hosting Financial Services cloud event
April 26th : CIF members meeting
11. www.cloudindustryforum.org
Top 3:
1. Web hosting
2. Email services
3. Ecommerce
Fast movers:
28% planning UC
26% planning CRM, VOIP or video conf
19% starting using storage
Laggards:
41% accounts & finance stay on prem
Current and future Cloud adoption
13. www.cloudindustryforum.org
Digital Transformation
Digital Transformation is the ground-up critical examination of an organisation with
consideration of its business challenges and how it interacts and engages with its
employees, partners and customers.
Digital Transformation is about business change and how businesses can reorientate
themselves to take advantage of digital technologies.
15. www.cloudindustryforum.org
Digital skills gap
Competitiveness through talent acquisition
81% of IT Decision Makers (ITDMs) name digital
transformation as a priority for their organisation.
48% of employees feel their employer is behind
competitors
52% of IT teams cannot drive digital
transformation at the speed their management
team expects
23% have left an organisation because it did not
enable digital working practices
81% of ITDMs said they are looking to recruit the
right digital skills to achieve transformation
16. www.cloudindustryforum.org
Research & Strategy
Cloud Essentials
Impact of Cloud on IT
Building a Cloud Strategy
1
1.
2.
3.
Assessment & Planning
Current Environment
Destination Planning
Migration Planning
Staff & Resources
Service Providers
Licensing
Contracts & SLA’s
Assurance Planning
Business Case
2
4.
5.
6.
7.
8.
9.
10.
11.
12.
Adoption & Migration
Data & Data Governance
Solution Architecture
Security in the Cloud
Adoption Process
3
13.
14.
15.
16.
Service Management
Service Management
Assurance Management
Demand Management
4
17.
18.
19.
Evolution & Transition
Cloud Service Evolution
Transition Planning
5
20.
21.
Cloud Adoption in 21 steps
17. www.cloudindustryforum.org
Channel - get big, get niche, or get out!
• Of those not currently offering Cloud services, 47% expect to do so in future.
• 47% also see Cloud as a threat to their current business
• 99% recognise the potential benefits of Cloud for their organisations
21. Collaboration is
how work gets done
Geographically Distributed
Need varied ways to connect across
locations and time-zones
Internal & External Team Members
Team members outside the firewall need
unfettered access
Multi-Generation Workforce
Different expectations and preferences
for tools
Employees work on nearly
the number of teams,
compared to 5 years ago
22. Different groups have different needs
Co-Creating
Content
Mail &
Calendar
Voice, Video
& Meetings
Chat-based
Workspace
Sites & Content
Management
Enterprise
Social
Today’s
Challenges
Siloed Apps
Friction across applications – multiple logins, difficulty sharing and discovering information
Shadow IT
Incomplete toolset can lead to inconsistent security, compliance and risk
Wasted Time
Context switching between different apps drains attention and time
23. Office 365: Designed for the unique workstyle of every group
Complete Solution
Office 365 addresses the breadth of
collaboration needs across your
company
Integrated Experiences
Office 365 Groups and Microsoft
Graph enable integrated
collaboration experiences
Security and Compliance
Office 365 delivers the security,
compliance and manageability
required in today’s workplace
Co-Creating
Content
Office 365 ProPlus
Mail &
Calendar
Outlook
Voice, Video
& Meetings
Skype
Chat-based
Workspace
Microsoft Teams
Sites & Content
Management
SharePoint
Enterprise
Social
Yammer
Office 365 Groups
24. Co-Creating
Content
Office 365 ProPlus
Co-authoring
across desktop,
mobile, web
Mail &
Calendar
Outlook
Undisputed
leader in mail
and calendar
Voice, Video
& Meetings
Skype
100M meetings
each month
Chat-based
Workspace
Microsoft Teams
Introducing
Microsoft
Teams
Sites & Content
Management
SharePoint
190M end users
Enterprise
Social
Yammer
85% of Fortune
500
Category Leader
25. Microsoft Teams is a chat-based workspace in Office 365
Security
teams trust
Get the enterprise-level
security and compliance
features you expect from
Office 365.
Chat for today’s
teams
Communicate in the moment
and keep everyone in the
know
Customizable
for each team
Tailor your workspace to
include content and
capabilities your team needs
every day.
A hub for teamwork
Give your team quick access
to information they need
right in Office 365
26. Chat for today’s teams to keep everyone in the know
A hub for teamwork integrated with Office 365
Security teams trust with enterprise-level protection
Customizable for each team with content and capabilities
Microsoft Teams, a chat-centered workspace
“We need secure and trusted collaboration solutions that bring
teams and their work together. Based on our early use of
Microsoft Teams in Office 365, we believe it is the digital cockpit
we’ve been waiting for.”
Teams
27. Text, meet, and call, across devices, with VoIP & PSTN
Reduce travel using audio, HD video & web conferencing
Unify your global phone systems with Cloud PBX
Reach out to your employees with Skype Meeting Broadcast
Engage your customers, using Skype in your web pages & apps
Complete cloud communications with Skype
“ Working together to make product and business decisions faster
is a key to success for the Kraft Heinz Company. We see PSTN
Conferencing and Cloud PBX through Skype for Business as a
great opportunity to help employees connect quickly wherever
they are. ”
28. Modern content, sharing & discovery with SharePoint
Access sites & content anywhere with your Intranet in your pocket
Manage & collaborate on content with your team
Navigate your intranet with intelligent recommendations
Create beautiful team sites & publishing sites quickly
Automate business processes with Microsoft Flow & PowerApps
“ SharePoint Online encourages employees to be more
efficient in their daily work. They can access the
documents they are working on anytime and anywhere
from smartphones, tablets, and when they are out of the
office traveling. This is our vision for the future.”
29. Customers can book appointments online
Integrate in your website, Facebook page, email signature, or publish separately
Create a booking page in minutes
Automatic confirmations and reminders reduce no-shows
Create additional booking pages with no extra cost
Add staff with no extra cost
Bookings, appointment scheduling simplified for your
customers
Bookings
31. Disconnected from the team and company
Slow to receive information and updates
Outdated & obsolete tools and manual processes
Difficult to access work schedules & make changes
Often behind on latest training, policies, procedures
…it’s hard to manage the workday in an efficient way
Staff workers face
unique challenges
33. Microsoft StaffHub
Designed to help staff workers manage their workday
Schedule
Management
Create and publish shift
schedules and allow staff to
request time off or swap shifts
Information
Sharing
Send messages and share
documents, presentations and
videos with the workgroup
Connect to
Other Apps
Integrate with popular workforce
management systems and link to
internal apps or resources
34. Web and mobile access
Web app, iOS and Android mobile apps
Install on corporate or employee
owned devices
Managers control access by adding
or removing workers from the team
IT admins can turn StaffHub on/off
for the company at any time
35. Outlook Customer Manager Outlook Customer Manager
• Complete view of interactions with contacts – tasks/deals - all from inbox
• Business Premium, E3 & mobile apps
• Simple CRM for typical SMB
Flow Flow
• Automate services across favourite apps & services (Twitter, Txt, DropBox)
• enable notifications, file sync and data collection using template or customized
workflows
Planner Planner
• Structure teamwork by planning, assigning and organizing tasks
• Use visual dashboard to track progress & workload
Teams Teams
Chat based workspace for working with people you know
Collaborate, converse and share content
Office 365 – new features
36. Access to Readiness Resource Portals
Cloud Partner Portal
The Cloud Partner Portal provides Sales Readiness training course materials, sales aids,
webcasts, newsletters and other resources for Operator Partners and their sellers. To request
access. please contact Partner Portal Help.
Sales Expert Yammer
Groups
The Microsoft Sales Expert Yammer Group (English Spanish) provides a community for
Partner Sellers to get the latest updates, resources and to ask questions and engage with
Microsoft Sales Readiness Consultants and other Microsoft sellers. Click on Yammer group to
request access or contact your Microsoft Channel Executive or Microsoft Sales Readiness
Consultant.
Microsoft Partner Network
(MPN)
The Microsoft Partner Network provides sales and marketing resources for all Microsoft
Partners. Resources in this Guide may link to MPN. Create an MPN account or associate your
email address to your Partner Account.
Microsoft Demos
This Microsoft Demos portal allows you to setup demonstration environments and access
demonstration guide materials for Office 365 without requiring a full local installation. This
requires a Microsoft Partner Network Account (see above) and each person must associate
their email address to their Partner Account..
Microsoft Sales Readiness resources are available from the following portals:
37. Sales Readiness Toolkit (Partner Portal)
Sales Readiness Training Materials
Technical Readiness Guidance and Resources
Sales Aids – Customer Pitch Decks, Sales Guides
Sales Expert Yammer Group - English Spanish
Office 365 Roadmap Newsletter
10 min Office Update Monthly
Key Sales Readiness Resources
57. What?
• Control what is shown
• Add additional content
• Integrate with other LMS and video platforms (including Office
365 Video, SharePoint Libraries, YouTube, Vimeo, etc.)
• Rich Tracking,
Analysis, and
User Leader boards
60. Opportunity in a new era
$ BN E W M A R K E T O P P O R T U N I T Y
IM
Presence
Web Conferencing
Video Conferencing
PSTN Conferencing
Skype Meeting
Broadcast
TO D AY
B E F O R E
M E E T I N G S
On-Premises
Enterprise Voice
Cloud PBX
PSTN Calling
61. Bring your own voice
connection with Office 365
The complete meetings
solution
Call plans and call control (PBX)
powered by Microsoft Cloud
Skype for Business: 3 LENSES
Modern Meetings Modern Voice Hybrid Voice
Call
Control
(PBX)
62. 18%
Meetings landscape: 6-150 Employees
$24
$22
$36
$27
Average
6 to 50
51 to 100
101 to 150
SHARED INDIVIDUAL OTHERS
51%
GO-TO MEETINGS
38% WEBEX
26% SKYPE FOR BUSINESS AND FREEMIUM SKYPE
12%
63. Complete meetings @ fixed flat rate
Skype meeting broadcast (NEW)
PSTN conferencing (NEW)
Connected meeting experience
Video and content sharing
Surface hub and skype room systems
Skype meeting broadcastOffice real-time
Co-authoring in skype for business
Dial-outDial-in
64. 0.4
Voice landscape: 6 to 150 Employees
37%
18%
14%
13%
8%
6%
4%
Traditional On-Prem PBX
Hosted PBX
On-Prem IP PBX
Landlines Only
Cloud Based PBX
Mobile Devices Only
No PBX, Internal Key
$42
$37
$45
USA
UK
EU21%
45%
16%
20%
Less than 2
Years
2-5 years 6-8 years More than 8
years
LIKELY TO CHANGE THEIR PBX SOLUTION IN THE NEXT COUPLE OF YEARS
55%
65. PSTN Calling with Cloud PBX from
Microsoft
Signaling
Media
Office 365Customer Premises
MICROSOFT PSTN
CALLING SERVICES
(Cloud PBX and
Calling Plans)
PSTN
Calls
67. Cloud PBX: So many choices…
With PSTN Calling Service
• Users homed online, PSTN service provided by Microsoft
• No on premises Skype For Business infrastructure required
• Available in the US/UK only
With On Premises PSTN Connectivity via Cloud
Connector Edition
• Users homed online, PSTN service provided by 3rd party
• Deployment of Cloud Connector on premises required , cannot coexist with on
premises deployment of Skype For Business/Lync Servers
• Available worldwide
With On Premises PSTN Connectivity with an existing
deployment
• Some users homed online, some users can be homed on premises, PSTN service
provided by 3rd party
• Maintaining of Skype For Business or Lync 2013 deployment required
• Available worldwide
71. Copyright ICS Solutions 2015
• Established in 1994
• Microsoft Tier 1 managed Gold Partner
• Founding Partner of the Microsoft Azure Circle
• UK’s First Office 365 Partner
• UK’s most experienced SharePoint Partner with over 500 Projects
73. Copyright ICS Solutions 2015
Email
Networking
Email
Networking
Servers
Support
Collaboration
Applications Desktop
Consulting
Servers
Support
Collaboration
Applications Desktop
Consulting
HOW DO I GROW REVENUE IN A CLOUD WORLD?
Pre-Cloud Revenue landscape for SMB partners Post-Cloud Revenue landscape for SMB partners
Support
Consulting
Value Add ISV’s
Value Add ISV’s
Value Add ISV’s
Value Add ISV’s
Value Add ISV’s
FLEX helps partners grow customer revenue in a post cloud world
74. Copyright ICS Solutions 2015
HOW DO I MAKE MONEY FROM OFFICE 365?
How do I make more money from SharePoint /Office 365? If:
I don’t want to set up a SharePoint practice
My sales team don’t know how to sell SharePoint
I don’t know why my customers should buy it
My customers wont spend much on SharePoint
I don’t see how I can make any money from it
SMB partners will not make large investments to sell SharePoint
Partner
75. Copyright ICS Solutions 2015
FLEX MAKES YOU MONEY, OUT-OF-THE-BOX
Easy, with FLEX, making money is out-of-the-box
You don’t need to set up a SharePoint practice
No consulting sale, FLEX is like other ISV software
Compelling customer materials are provided
FLEX is highly affordable reducing costs by up to 90%
Good margins Recurring licence + Services
FLEX allows partners to quickly generate margin with low investment
76. Copyright ICS Solutions 2015
SOLUTION IN A BOX MARKETING IN A BOX SELLING IN A BOX DEPLOYMENT IN A BOX
Out-of-the-box software
Best-of-Breed Intranet
Next Generation Collaboration
Self-Service Digital Workplace
Easy to sell (non consulting)
Software & service pricing tool
Standard demo’s etc..
Standard collateral
Sales support
Easy to market
Pre-built campaigns
Pre-built webinars
Web content
Branded collateral
Easy to deploy
Standard deployment materials
Standard training
3rd Party deployment if needed
HOW DOES THAT WORK…
FLEX provides the partner with everything they need – out-of-the-box
77. Copyright ICS Solutions 2015
HOW MUCH MONEY ARE WE TALKING?
Customer
size
No. Of
customers
Conversion
rate %
Revenue
3 years
Margin
3 years
250 users 100 20% £3.m £858k
100 users 100 20% £1.6m £463k
50 users 100 20% £765k £203k
20 users 100 20% £334k £80k
10 users 100 20% £272k £70k
FLEX makes a material contribution to partner profitability
78. Copyright ICS Solutions 2015
PARTNER MOTIVATION MET WITH FLEX
Partner Motivation Summary of Offering
How to maintain or grow customer revenue in an Office 365 world
FLEX provides partners with a profitable and compelling way of adding
value to Office 365
How to make money from SharePoint
FLEX provides partners with a profitable and compelling way of making
money from Office 365 with having to build a SharePoint practice
How to increase Office 365 managed services offering to customers
FLEX provides partners with a way of offering customers SharePoint
managed services without having to invest in a SharePoint practice
How to drive Office 365 licence consumption
FLEX provides a quick, effective and compelling way of lighting up the
SharePoint, Yammer and OneDrive workloads at a fraction of the
traditional cost.
How to drive digital transformation with Office 365 and Azure
The combination of Office 365, Azure and FLEX provide a rapid,
affordable digital transformation platform which empowers ordinary
user self-serve a huge range of digital capabilities.
79. Copyright ICS Solutions 2015
FLEX Automation is the fastest, most cost effective way
of transforming a standard Office 365/ SharePoint
subscription into a configured self-service platform for
collaborating with customers, partners and employees.
Out-of-the-box FLEX provides:
• INTRANET for Internal communications and Information management
• COLLABORATION for Customers, Partners and Employees
• WORKPLACE for a self service, smartphone like user experience
WHAT IS FLEX LITE?
FLEX Lite is the SME version of FLEX available via Microsoft CSP
80. Copyright ICS Solutions 2015
“Speedy implementation of SharePoint was our main
motivating force for selecting FLEX….
Tony Foot, IT Delivery Manager, WaterAid
Rapid deployment of SharePoint was our main driving force in
selecting FLEX…...”
Debbie Jupe, Senior Project Manager, WM Housing
“FLEX has allowed our end users to be much more self-sufficient
with regards to content creation….”
Adam Doswell, Enterprise Systems Developer, Malvern Instruments
FLEX – 70,000 USERS AND £2.7M INVESTED
81. Copyright ICS Solutions 2015
WHY DO MY CUSTOMERS NEED FLEX LITE?
Small organisations have the same need to collaborate
digitally with customers, partners and employees as large
organisations but a fraction of the budget.
FLEX uses automation technology and SME business
templates to configure Office 365 and Azure to drive
user adoption for a fraction of the time and cost of doing
it manually.
ENTERPRISE
FLEX Lite gives SME’s Enterprise solutions at a realistic cost
SME
82. Copyright ICS Solutions 2015
HOW DOES FLEX ENHANCE OFFICE 365?
Self-service drove the consumer digital revolution
Self-Service apps powered the consumer digital explosion FLEX powers Office 365 with self-service & business apps
HR Staff
review
Share info
with a
customer
Customer
review
New
Delivery
Project
Select a
new
Supplier
New
Marketing
Project
Create
Sales
Proposal
New Shop
fit Project
Partner
Extranet
On-board
new
Starter
WWW.
CONSUMERS EMPLOYEES
FLEX provides self-service to make exploiting digital at work as easy as it is outside of work.
INTERNET
83. Copyright ICS Solutions 2015
WHY IS FLEX EASIER FOR ORDINARY USERS?
FLEX provides Office 365
capabilities to users via a
smartphone user experience and
a library of easily understood task
focused apps such as “create a
new sales proposal”
If you know how to use a smartphone, you know how to use FLEX
FLEX AVOIDS THE NEED TO TRAIN ORDINARY USERS IN THE OFFICE 365 OR AZURE TECHNOLOGY
Office 365 Interface Azure Interface
FLEX business Apps
84. Copyright ICS Solutions 2015
COLLABORATE
WITH CUSTOMERS
COLLABORATE WITH
EMPLOYEE’S & PARTNERS
DRIVE INTERNAL
COMMUNICATIONS
MANAGE YOUR
INFORMATION
WHAT CAN I DO WITH FLEX AND OFFICE 365?
FLEX Lite provides out the box, ready to go, digital features.
85. Copyright ICS Solutions 2015
EASY TO USE, WORKS
LIKE A SMARTPHONE
USERS EMPOWERED WITH
SELF SERVICE APPS
AVOIDS CONFUSION,
ONE PLACE TO GO
MOBILE, WORKS
ON THE MOVE
WHATS GOOD ABOUT FLEX?
FLEX Lite provides out-of-the-box, ready to go, digital features
86. Copyright ICS Solutions 2015
WHAT DO I GET “OUT-OF-THE-BOX”?
INTRANET - INFORMATION 50+ BUSINESS APPSWORKPLACE – SELF SERVICE
500+ BUSINESS FORMS
7 COLLABORATION APPS
87. Copyright ICS Solutions 2015
FLEX LITE AND ENTERPRISE – COST & FEATURES
DEPLOYMENT COSTS
FLEX Enterprise
Baseline Deployment
£37,000
FLEX Lite
Baseline Deployment
from £5,995
90. Successful SharePoint projects are built on metadata
• SharePoint is a powerful document management system, but in order to get
the return on your investment you need rich metadata added to your
documents.
• Without metadata, users will struggle to find and organise their content and
organisations will be unable to govern the ever-growing store of information
within SharePoint.
• Whether you are migrating content into SharePoint, or looking to improve
your existing sites then metadata is the difference between a successful or
failed project.
91. Building taxonomies & adding metadata has always been a
tough job
• Building taxonomies from scratch is a time-consuming trial and error
prone process.
• Asking users to fill in metadata fields to save their documents to
SharePoint impacts productivity and creates user adoption problems.
• Migrated content will have no metadata.
92. Next-generation taxonomy creation and metadata tagging
TermSet uses Natural Language Processing and Machine Learning to add
accurate consistent metadata to SharePoint content, without placing any
burden on end users or the IT team. No manual work, it just happens.
Taxonomy Creation
Creates and maintains SharePoint taxonomies
unique to your content
Powerful natural language processing ensures
your taxonomies are accurate and always up to
date
Cloud or On Premises
Choose from a software as a service or a local
installation
Metadata Tagging
SharePoint content is automatically tagged with
rich and consistent metadata
Tagging can be part of a migration process or as
new documents are added to a library
Packed with Powerful Features
Language analysis
Document summary generation
Pattern and phrase matching
Concept classification
99. Drive usage and adoption to all Microsoft
applications: SharePoint, Dynamics CRM, O365, MS
Word, Outlook, Windows, Azure
Sign anytime, anywhere, on any device
Get approvals done, faster than ever
DocuSign
Ensure secure and compliant business processes
Fastest & most secure way to make every decision
and approval digital
103. Manage digital transactions and eSignatures directly from
Microsoft applications
Office 365 and SharePoint Dynamics CRM Online Windows 10|Windows Phone
Customers can sign or send
agreements for signature from any
object in Dynamics CRM Online
Electronically send documents
for signature(s) and manage
the documents you send from
any device. Log in with Azure
AD.
104. 1,500 Documented Use Cases and Counting
– How does Office 365 fit into these use cases?
Sales Order Processing
Account Provisioning
Sales Compensation
Agreements
Referral Agreements
Reseller Agreements
Field Sales Agreements
New Customer Sign Ups
Terms and Conditions
Event Registration
Customer Communication
Approvals
Mass Mailing / Email Approvals
Customer Communication
Approvals
Brand Compliance / Audits
Event and Vendor Approvals
New Hire Paperwork
Candidate NDA
On/Off-boarding Checklist
Employee Policy Distribution &
Signature
Contractor Agreements
Non-disclosure
PTO Management
Payroll Forms
Front Desk Sign-in
Work Orders
Lease Agreements
Move In / Move Out Requests
Parking Permits
Equipment Rentals
Lien Releases
Site Passes and Onsite Waivers
Invoice Processing
Expense Reporting
Capitalization Management
Audit Sign Off
Policy Management
Inventory Signoff
Asset Transfer / Retirement
Hiring Freeze Exemption
M&A Documentation
Account Changes
Service / Work Orders
Term Changes
Self Service Requests
Compliance
Field Service
Cancellation Requests
Internal Cancellation Processing
Asset Tracking
Change Requests
Requirements Sign Off
Access Management
Incident Reporting
Production Change
Authorization
Maintenance Authorization
Order Fulfillment
Change Management
Release Management
Code Review Reporting
Requirements Acceptance
Release Scope Commitments
Project Charter Templates
NDAs
Contract Management
Internal Compliance
IP Licensing
Patent Applications
Board Minutes
Trade Name Assignment
Trademark Assignment
Finance Agreements
Purchase Orders
Statements of Work
Master Service Agreement
RFP Sign Off
Supplier Compliance
Competitive Procurement
Summaries
Sole-Source Justifications
Procurement Card Applications
105. Why
Should
You Care?
Increase deal size
for TAV. 15%
margin from MSRP
Easy to set-up,
Simple to use, No
implementation
needed
Increase initial
deal size.
Land & expand
within LoB
Average sales
cycle; deals
between 5 - 50
seats < 45 days
Just 5 seat ACV
deal £310.80
Average Deals
Closed Per Q; 63
SMB
Increase
adoption usage
& penetration of
MSFT
Applications
106. DOCUSIGN CONFIDENTIAL
Develop adoption with end customers on cloud based solutions
Increase the value attached to O365 with our additional services and differentiation
Stronger foot print with customers providing the ability to tackle many
LOB/expansion use cases
Increase revenue through sales and ROI for customers
DocuSign Value Drivers to resellers
110. DOCUSIGN CONFIDENTIAL
DocuSign is the only provider with bank-grade security
Broadest Set of Security Certifications
PCI DSS 3.1
Global Security Gold
Standard: ISO 27001
Streamlined Process for EU
Privacy Law Compliance
SSAE 16 SOC 1 Type II
AT 101 SOC 2 Type II
Data Privacy
https://trust.docusign.com/en-us/
115. Xero by the
numbers
168,000+
UK Subscribers
AS AT 30 SEP 2016
6,000+
Accounting partners
AS AT 30 SEP 2016
500+ apps
Xero has an open API
AS AT 30 SEP 2016
116. Enable the small business economy to
thrive through beautiful software, advice and
connections
OUR PURPOSE
117.
118.
119. PARTNER WITH US
+
• Sell Microsoft technology and services to Xero accountants and their
customers
• Free Xero education - leading accounting software your clients use
• Free Xero software for your business
120. Andy Lark,
Chief Marketing Officer
Title with a
speaker name and
photo
www.xero.com/metro-
bank
1. Register your free Xero account
135. Deepen customer relationships and maximise customer lifetime value
Offer 24/7 white label customer support
Increase customer stickiness by selling more of your products
and services with intelligent upsell/cross-sell reports
Aggregate other relevant third-party products to eliminate
billing and service complexity for customers
Deliver additional value to customers through advanced
reporting of their on-premises and cloud applications
Customer Service-as-a-Service
Offer a 24/7 help desk
without a support team
Managed Service Offerings
Manage cloud applications
and run reports
Automate common tasks
Intelligent Upsell/Cross-Sell
Identify add-on
opportunities by flagging
competitive products
Service
151. Protect Data and Recover
from a Disaster using
Microsoft Azure
Alex Mcloughlin - CTO
152. About Union Managed Services
• 10 Year pedigree transforming the largest IT Infrastructure Environments
• Data Services where your customers need them, how your customers want them.
• Our expertise is Infrastructure, Data Protection and Business Recovery, with a human touch.
• We deliver managed infrastructure on premise, from our UK datacentres or in the Microsoft Azure public.
• Our sole focus is delivering business outcomes for customers in the 100 - 1,000 seat SME marketplace.
Union Solutions Limited 2017
Manage
Infrastructure
Protect Data Survive a Disaster
154. Protect Data
Union Solutions Limited 2017
What challenges do your customers face…?
• Ransomware, user error, system failure, datacentre loss, malicious intent or
degenerative IT bugs .
• Protection windows are shrinking, data is doubling, and many fail to protect data in
appropriate to need.
• Trying to compete in a global economy with tech savvy consumers that expect a 24×7
always-on service
• If they lost a significant amount of data, the business would struggle to operate
• Legacy backup software is a huge problem. Proprietary software that locks data in a
proprietary format.
156. Protect Data
Union Solutions Limited 2017
Visible
Monitored 24×7x365. Daily Exception reporting
showing compromised services and regular service
reports delivered in a language you and the
business can understand.
Specialist Expertise
Data protection has been our area of expertise for
more than 20 years.
Designed and built some of the most sophisticated
solutions for some of the most demanding
corporate environments.
Union – Data Protection as a Service
Secure and Portable
Protected data is encrypted in transit and at rest. It
never leaves your network. Historical copies needed
for compliance demands provided to you in native
format. No lock-in to proprietary software
Pay as You Grow
You pay on a consumed capacity basis. It’s an OPEX
model based on per protected GB of data, with cloud
enabled scale and economies.
Hybrid
An appliance deployed on premise, storing 31 days of
backups for Instant data restore. We replicate a copy
of your data between sites every night
157. Survive a Disaster
Union Solutions Limited 2017
What challenges are you facing…?
• A disaster can put your customer out of business.
• They need (it’s demanded) to provide evidence of continuity plans for customers of
your customers and regulated industry inspectors.
• Unfortunately, most SME organisations are still playing catch up.
• Disaster Recovery is often at the back of the budget queue:
• Cost of delivering is substantial.
• Chews up cash and profitability.
• They’ve never had a disaster (yet…)
160. Survive a Disaster
Union Solutions Limited 2017
Cloud Automated
Recover all IT services inside 60 minutes.
Instant fail-over of any VM or Physical server to the
Microsoft Azure cloud.
We operate your infrastructure services all the
time they’re running in Azure
Bespoke
We create a Dynamic DR Runbook (invocation plan
which we automated against) for each customer.
Your customers are then armed with a
demonstrable plan for customers, auditors, and
regulators.
Union – Disaster Recovery as a Service
Tested
Full test invocation every year, issuing a certificate to
publish to third parties.
Union manage the entire fail-over and fail-back
processes.
Clever technology in Azure enables us to test any
server or application for DR, at anytime
Responsive
You pay on a consumed capacity basis. It’s an OPEX
model with cloud enabled scale and economies.
RPO of 60 Minutes, RTO of 60 Minutes at an SME
price point (charged per protected VM + storage)
161. Summary
Union Solutions Limited 2017
Talk to Union and Vuzion
• Create recurring margin by selling cloud enabled managed services
• Both Products orderable through Vuzion (launching on the portal in weeks to come)
• This is a big conversation to have with customers. Multi year contracts drive
significant committed income for your organisations.
• Deal registration process locks a qualified opportunity to a Vuzion partner
• Union has marketing support and expert gun slingers ready to support your sales
effort to win business
167. CM / B&Q
• Customer Acquisition and
Engagement
• Simplify the Process of
Replacing your Staircase
168.
169.
170.
171. • Power BI is a cloud-based business
analytics service (PowerBI.com) that
gives you a single view of your most
critical business data.
• You can access your data on the go with
native Power BI Mobile apps.
• Connects to all of your data, wherever it is.
• Aimed at all abilities of users to demystify
data.
What is Microsoft Power
BI?
177. We understand...
• It's difficult to know what MY data will look like in Power BI
• Data is not everyone's strength
• Difficult to know where to start
> Free Power BI 'Proof of Concept' Demo, With Your Data.
185. • Optimized for 250+ Employees
• Comprises CRMOL and AX
• Online / On-premises dual use rights
• 20 user minimum on AX related SKUs
• Optimized for 10-250 Employees
• Dynamics 365 for Financials
• Cloud Only – No On Premise Option
• 300 seat maximum
188. (sold by FST for $25 pupm)
All prices are ERP per month
Dynamics 365 Plan 1
CRMOL
Professional
Baseline
$65
Step up to
CRMOL
Enterprise
$200
$55
$30
$40
Additional cost
purchased
separately
$125
Plan 1
functionality in
CRM Online
model
$325 per user
Additional
minimum
purchase per
tenant in CRM
Online model
$835
$50
$150
$500
$135
192. File
URL
Whitelist
Blacklist
Certificate
Machine
Learning
182M web
attacks blocked
last year
Discovered
430 million
new unique pieces
of malware last year
12,000+
Cloud applications
discovered and
protected
100M
social engineering
scams blocked
last year
1B
malicious emails
stopped last year
175M Consumer and
Enterprise endpoints
protected
9 global threat response
centers with
3,000 Researchers and
Engineers
1 Billion previously
unseen web requests
scanned daily
2 Billion emails
scanned per day
CLOUD GLOBAL
INTELLIGENCE
SOURCED FROM:
202. Office 365 + Symantec Security Offer Business Benefits
Better protection, cost savings, and more complete coverage for compliance are among the
benefits of a combined Microsoft O365 and Symantec solution:
Email Protection Advanced Threat Protection Data Protection User Access & Authentication
A better defense again known and
unknown email viruses through
link following and heuristic
technology means fewer attacks
get through.
This reduces the risk of data loss
and the need for remediation.
Leaving employees to be more
productive.
Advanced threat protection requires
more advanced methods to detect
unknown threats plus correlation
across email, network, and endpoints.
The ability to “connect the dots” means
faster time to remediation, reducing
costs and damage to reputation.
Data loss can occur at the endpoint
(mobile or network), cloud, or as
data is in transit. Having a single
console, one policy, automated
remediation, and sophisticated
content detection (reducing the
number of false positives), that
spans all channels reduces the risk
of a breach and increase IT
productivity.
A user-friendly, tightly integrated
solution to validate users before they
access any app (including O365) or data
reduces the risk of data loss and
damage to reputation. Reduce the risk
of non-compliance with a single point of
control that supports all cloud apps. The
ability to scale cost-effectively reduces
costs and product churn.
203. Effectively stops new & emerging
threats with multi-layered technologies
and intelligence from one of the world’s
largest GINs
Blocks stealthy threats with cloud-based
sandboxing and deep, comprehensive
visibility into targeted and advanced
threats
Outbound MailIncoming Mail from Office 365
Delivered Mail
Connection-level spam and detection
Signature-based spam and
threat scanning
Advanced heuristics (Skeptic)
Real-Time Link Following
Cloud-Based Sandboxing
Click-Time Protection
PROTECTS AGAINST
• Malware
• Advanced threats
• Spear phishing
• Business email compromise
• Spam
• Bulk mail
Effective Threat Protection for Office 365
6
204. Confidential Data Protection
Granular DLP policies protect
sensitive data and help address
legal and compliance requirements
Policy-based encryption policies
automatically safeguard the security
and privacy of confidential emails
204204
PCI GLBAHIPAA ITAR
Customizable
Control
Sensitive Information
Protected
Quick, Secure
Message
Delivery
Fast, Seamless
Encryption or
Decryption
Advanced
Multi-Channel
Coverage
Symantec Email
Security.cloud
Symantec DLP
Cloud
206. Thank you to all who attended Love Cloud!
14 February, 2017 | Microsoft Paddington, London
For further information regarding any of the Love Cloud
sessions, please contact your Vuzion Account Manager.
If you are not a Vuzion partner, please contact our sales team:
partners@vuzion.cloud | 03333057911