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GYMBOLAND
Online Communication Strategy
OBJECTIVES
1
• Awareness - increase the number of Facebook
fans
• Engagement - create a community of Facebook
• Increase the
number of
birthday
parties
• Increase the
2
• Engagement - create a community of Facebook
fans (both loyal and potential clients) that reacts
to our campaigns and shares info to others
3
• Gymboland = Top-of-mind choice for children &
parents
• Increase the
number of
clients in the
10 – 17
o’clock interval
TARGET
• Parents - F&M – mostly females
• 26-45 y.o.
• Living in Bucharest and Constanta
• At least medium income
• Familiar with Internet browsing
• Sensitive to their kid’s needs and desires• Sensitive to their kid’s needs and desires
• Easily motivated to try out new activities
– sportive/educational - for their kid,
especially when they can take advantage
of a price reduction
• Bargain-lovers: price-sensitive.
INSIGHT – WHAT CLIENTS THINK
STRENGHTS
• Gymboland is a fun place for their
kids and a good alternative to
parks
• Kids are looked over and safe
WEAKNESSES
• The cost vs benefits ratio is not
correct - not all the kids have a
good experience with Gymboland
• We don’t have a personal• Kids are looked over and safe
while parents are away
• Kids get to socialize and learn how
to play with others
• Gymboland gives parents time for
themselves
• We don’t have a personal
relationship with them and their
kids
• Some clients don’t trust in our
staff’s ability/interest of managing
the kids
• Lack of awareness – some clients
are not aware of Gymboland’s
offers – happy
hours/parties/animators (therefore
they cannot benefit from all offers)
COMMUNICATION STRATEGY
1. Awareness - increase the number of Facebook fans
15 June - 15 July – Facebook campaign – we strongly
promote a 5 lei discount for a month and the promise of a
lot of contests to all clients who become our facebook fans
(we promote it by our staff, flyers, entrance tickets,(we promote it by our staff, flyers, entrance tickets,
banners on every stand and website)
We control the discounts by giving to the new facebook
fans a code to be told at the entrance of the playground
15 June - We send a invitation mail/sms to our clients
from the current database regarding the campaign
It is recommended to repeat this campaign on September and
in the winter holiday period
COMMUNICATION STRATEGY
2. Engagement - create a community of Facebook fans (constant and
potential clients) that reacts to our campaigns and share info to
others
In order to reach more people through Facebook and make them react
to our messages we need to have a constant, attractive and friendly
content
From 15 June – 2-3 posts/day
Ist post – presents the next day’s activity from our summer
program
IInd post – the moment of the day (the facepainting starts in
30 minutes/today is the hide&seek day)
IIIrd post – an article of interest for the parents followed by a
question meant to engage them to conversation
once a week – a facebook contest
COMMUNICATION STRATEGY
3. Gymboland = top of mind choice
In order to make the playground the top of mind choice for our clients
we have to give them relevani reasons to return to us
Combine the Facebook strategy with the marketing strategy and
points of attraction within the playground
ExamplesExamples
One raffle/day for all the kids that are inside the playground at 6
o’clock with rewards from Bombonica (one balloon and a bag of
sweets)
A 10 minutes competition between kids (the best drawing/the
slide contest/the first that sais a 4 letter word etc.) that ends with
a reward
Take pictures of kids in a nice background and send them by
email to their parents – these emails give us the opportunity to
invite them on the Facebook page
CONTESTS & REWARDS
Facebook contests
the best drawing
the most complex lego construction
the funniest story of an event involving your kid
the nicest thing said by your kid
the most interesting costumethe most interesting costume
the best facepainting
Rewards
3 free entrances for your kid and his friends
Puzzles
Dvds with cartoons, documentaries
Story books
Movie tickets
Magazines for kids
CONTENT
Features & images from other sites regarding :
The developing steps of kids
How to understand your kid’s needs
Toys that develop your kid’s creativity/learning abilities etc.
Books for kidsBooks for kids
Kids fashion
Ideas of decorating your kid’s room
How to discover your kid’s talent
Recreative activities great for kids
Recommended afterschools
How to feed your kid properly
FUTURE OPPORTUNITIES
After we create an organic community on Facebook (500 fans) we can
find sponsors for our contests in exchange for advertising them
among our fans. More diverse and expensive prizes lead to clients
loyalty and retention.
Potential partnersPotential partners
Libraries & Magazines
Kids shops
Cinemas, Theatres
Afterschools, Dance schools
Sports stores
Dentists&other medical providers
Home design shops
Restaurants
Food producers

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Gymboland_Facebook strategy

  • 2. OBJECTIVES 1 • Awareness - increase the number of Facebook fans • Engagement - create a community of Facebook • Increase the number of birthday parties • Increase the 2 • Engagement - create a community of Facebook fans (both loyal and potential clients) that reacts to our campaigns and shares info to others 3 • Gymboland = Top-of-mind choice for children & parents • Increase the number of clients in the 10 – 17 o’clock interval
  • 3. TARGET • Parents - F&M – mostly females • 26-45 y.o. • Living in Bucharest and Constanta • At least medium income • Familiar with Internet browsing • Sensitive to their kid’s needs and desires• Sensitive to their kid’s needs and desires • Easily motivated to try out new activities – sportive/educational - for their kid, especially when they can take advantage of a price reduction • Bargain-lovers: price-sensitive.
  • 4. INSIGHT – WHAT CLIENTS THINK STRENGHTS • Gymboland is a fun place for their kids and a good alternative to parks • Kids are looked over and safe WEAKNESSES • The cost vs benefits ratio is not correct - not all the kids have a good experience with Gymboland • We don’t have a personal• Kids are looked over and safe while parents are away • Kids get to socialize and learn how to play with others • Gymboland gives parents time for themselves • We don’t have a personal relationship with them and their kids • Some clients don’t trust in our staff’s ability/interest of managing the kids • Lack of awareness – some clients are not aware of Gymboland’s offers – happy hours/parties/animators (therefore they cannot benefit from all offers)
  • 5. COMMUNICATION STRATEGY 1. Awareness - increase the number of Facebook fans 15 June - 15 July – Facebook campaign – we strongly promote a 5 lei discount for a month and the promise of a lot of contests to all clients who become our facebook fans (we promote it by our staff, flyers, entrance tickets,(we promote it by our staff, flyers, entrance tickets, banners on every stand and website) We control the discounts by giving to the new facebook fans a code to be told at the entrance of the playground 15 June - We send a invitation mail/sms to our clients from the current database regarding the campaign It is recommended to repeat this campaign on September and in the winter holiday period
  • 6. COMMUNICATION STRATEGY 2. Engagement - create a community of Facebook fans (constant and potential clients) that reacts to our campaigns and share info to others In order to reach more people through Facebook and make them react to our messages we need to have a constant, attractive and friendly content From 15 June – 2-3 posts/day Ist post – presents the next day’s activity from our summer program IInd post – the moment of the day (the facepainting starts in 30 minutes/today is the hide&seek day) IIIrd post – an article of interest for the parents followed by a question meant to engage them to conversation once a week – a facebook contest
  • 7. COMMUNICATION STRATEGY 3. Gymboland = top of mind choice In order to make the playground the top of mind choice for our clients we have to give them relevani reasons to return to us Combine the Facebook strategy with the marketing strategy and points of attraction within the playground ExamplesExamples One raffle/day for all the kids that are inside the playground at 6 o’clock with rewards from Bombonica (one balloon and a bag of sweets) A 10 minutes competition between kids (the best drawing/the slide contest/the first that sais a 4 letter word etc.) that ends with a reward Take pictures of kids in a nice background and send them by email to their parents – these emails give us the opportunity to invite them on the Facebook page
  • 8. CONTESTS & REWARDS Facebook contests the best drawing the most complex lego construction the funniest story of an event involving your kid the nicest thing said by your kid the most interesting costumethe most interesting costume the best facepainting Rewards 3 free entrances for your kid and his friends Puzzles Dvds with cartoons, documentaries Story books Movie tickets Magazines for kids
  • 9. CONTENT Features & images from other sites regarding : The developing steps of kids How to understand your kid’s needs Toys that develop your kid’s creativity/learning abilities etc. Books for kidsBooks for kids Kids fashion Ideas of decorating your kid’s room How to discover your kid’s talent Recreative activities great for kids Recommended afterschools How to feed your kid properly
  • 10. FUTURE OPPORTUNITIES After we create an organic community on Facebook (500 fans) we can find sponsors for our contests in exchange for advertising them among our fans. More diverse and expensive prizes lead to clients loyalty and retention. Potential partnersPotential partners Libraries & Magazines Kids shops Cinemas, Theatres Afterschools, Dance schools Sports stores Dentists&other medical providers Home design shops Restaurants Food producers