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IBM Cloud Innovation Day

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Enhance and accelerate your path to digital innovation and transformation with IBM Cloud. Develop a roadmap to get started with cloud and incorporate best practices from other organizations just like yours.

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IBM Cloud Innovation Day

  1. 1. 1 © 2016 IBM Corporation © 2016 IBM Corporation For the Commonwealth of PA and Harrisburg area clients IBM Cloud Innovation Day
  2. 2. 2 © 2016 IBM Corporation IBM Team Brenda Decker VP, IBM Global Government and Brennan Preine, Senior Cloud Advisor Mike Sylvia IBM Distinguished Engineer and Cloud Advisor for the state of California Don Vanderwiel Executive Security Architect Tara Garrison Watson Analytics Eric Smith Watson Client Architect, Cognitive Services Andrew Moynahan Senior DevOps Specialist David New Public Sector Cloud Leader Brennan Preine Senior Cloud Advisor
  3. 3. 3 © 2016 IBM Corporation 3 © 2016 IBM Corporation Success in Cloud 2.0 and Digital Transformation Brenda Decker, VP, IBM Global Government and Brennan Preine, Senior Cloud Advisor Hybrid is the Path to Cloud- Protectingand Extendingyour IT Investments Mike Sylvia, IBM Distinguished Engineer and Cloud Advisor for the state of California How Security and Compliance Can Be an Enabler for Cloud Don Vanderwiel, Executive Security Architect and David New, Public Sector Cloud Leader New Ways to Unlock your Data in the Cloud Tara Garrison, Watson Analytics and Eric Smith, Watson Client Architect, Cognitive Services Agenda Break Deployment Considerations with Hybrid Applications Andrew Moynahan, Senior DevOps Specialist Workloads - Where do I Start? Brennan Preine, Senior Cloud Advisor
  4. 4. 4 © 2016 IBM Corporation 4 © 2016 IBM Corporation Success in Cloud 2.0 and Digital Transformation
  5. 5. 5 © 2016 IBM Corporation © 2016 IBM Corporation By 2020, 95 percent of the top 100 enterprise software companies will have incorporated one or more cognitive technologies2 80% of CxOs are experimenting with different business models or thinking of doing so1 1. Redefining Boundaries, Insights from the Global C-suite Study, IBM Institute for Business Value, 2015 2. Cognitive technologies enhance enterprise software, Deloitte, 2016 5 © 2016 IBM Corporation
  6. 6. 6 © 2016 IBM Corporation © 2016 IBM Corporation© 2015 IBM Corporation 6 © 2016 IBM Corporation
  7. 7. 7 © 2016 IBM Corporation © 2016 IBM Corporation 2. Hybrid Integration to unlock existing data and applications 3. DevOps Productivity to develop, experiment and iterate at speed 1. Choice with Consistency to put the right workload in the right place 4. Powerful, Accessible Data & Analytics 5. Cognitive Solutions to build understanding and learning into decisions and interactions to extract deeper insight © 2015 IBM Corporation 7 © 2016 IBM Corporation
  8. 8. 8 © 2016 IBM Corporation Cloud isa competitive asset that expands economic potential, promoting agility, security, efficiency and cost control Source: NIST, IBM IBV Power of cloud study Cloud’s essential characteristics Resource Pooling Broad Network Access Rapid Elasticity On-demand self service Measured service Cloud computing is a pay-per-use consumption and delivery model that enables real-time delivery of configurable computing resources Speed, agility, and scalability Cloud empowers 6 benefits for governments Security rich and highly available Improved Efficiency Cost optimized Masked complexity Ecosystem connectivity
  9. 9. 9 © 2016 IBM Corporation Cloud can drive significant transformation inthe public sector to create value and promote sustainability EFFICIENT ORGANIZATION  Simple and faster processes drive internal efficiency  Cost savings through the consolidation of back office operations  IT capacity can be readily aligned to roadmap of future NEW REVENUE STREAM  Agencies can provide services to other government entities or local businesses  Regional clouds can reduce need for standalone systems  Value-added services can be introduced ECOSYSTEM ENABLEMENT  Third-party services can be extended into government ecosystem and consume API  Open collaboration and sharing can be expanded  Innovation can be introduced across systemically
  10. 10. 10 © 2016 IBM Corporation Hybrid Cloud Entry Points Deploy with Flexibility (Existing Solutions) Optimize existing solutions with choice in cloud deployment Value: flexibility, cost, portability Extend with Cloud Based Services (Cloud Enabled Solutions) Enhance cloud enabled solutions using new cloud native services to increase value. Value: Extension of business value Born on the Cloud (Cloud Native Solutions) Innovate by using and creating new cloud native solutions Value: Innovation, Business agility Cloud Enabled Cloud Native Optimize Enhance Innovate
  11. 11. 11 © 2016 IBM Corporation Hybrid clouds are also solving avariety ITconcerns. Manage the IT environment holistically via a single pane of glass Systems of engagement Systems of record Link new social and mobile systems to core business systems Claims Underwriting Off premise On premise Data protection and resilience Data sync Integration of new and legacy systems (2 speed IT) Complexity of cloud management Traditional IT PrivatePublic Burst to public cloud to gain additional capacity Private Insufficient capacity for high-performance workloads PrivatePublic Reserve capacity for peak application demands Tap into public cloud resources dynamically when a shortage occurs on private cloud Use private cloud normally and switch to public cloud to recover files and data Enable workloads to move seamlessly between clouds PrivatePublic Workload portability Able to be implemented quickly, without infrastructure or application changes More complex deployment, possibly requiring infrastructure or application changes Public
  12. 12. 12 © 2016 IBM Corporation State of Ohio Model CalCloud Model GTA Hybrid Model  Initially co-located/co-managed Private Cloud  Short Term: Private cloud delivers transformation and reduction in IT resources/costs  Progress to a Hybrid Cloud model (like in Georgia)  IaaS model: All IT consumed on a “pay by the drink” basis  Delivered via a simple service catalog  Optional additional services can be provided  Premise-based managed private cloud for both legacy and closely regulated workloads  Orchestration and brokerage of cloud for non- regulated and approved compliant workloads (Gravitant for SoftLayer or others) State of TN  Moving System Z workload out to cloud  Integrating back with existing interface systems  Potential to extend to zLinux hybrid cloud State Clients are Extending Private Cloud toaHybrid Model - IBM Experience
  13. 13. 13 © 2016 IBM Corporation Key Benefits toGovernment of Hybrid Cloud  Stimulating economic growth  Building a bridge to the future  Guaranteeing data residency  Safeguarding against evolving threats  Balancing government-wide standardization with agency-specific autonomy  Innovating services  Delivering new engagement models
  14. 14. 14 © 2016 IBM Corporation 14 © 2016 IBM Corporation Hybrid is the Path to Cloud Protecting and Extending your IT Investments
  15. 15. 15 © 2016 IBM Corporation Key Takeaways – Hybrid cloud enables and accelerates the digital transformation required to disrupt – and to avoid being disrupted – Enterprises require both IT flexibility and control – Effective hybridity requires more than just connecting environments – IBM has the comprehensive set of integrated hybrid cloud capabilities and expertise across all required layers of cloud to meet your needs
  16. 16. 16 © 2016 IBM Corporation 16 © 2016 IBM Corporation What is hybrid cloud?
  17. 17. 17 © 2016 IBM Corporation 17 © 2016 IBM Corporation Cloud deployments come in many forms For most large enterprises, hybrid cloud will be the most impactful and enabling Successful hybrid clouds deliver • Developer productivity • Integration • Portability • Data and analytics • Visibility, control and security Hybrid cloud The connection of one or more clouds to on-premises systems and/or the connection of one or more clouds to other clouds PRIVATE PUBLIC ON-PREM IT
  18. 18. 18 © 2016 IBM Corporation The Digital Enterprise operates at multiple speeds Core enterprise Digital ecosystem Traditional Projects The capabilities to capitalize on your institutional knowledge and investments New Projects The speed and agility to drive innovation and growth Multi-Speed IT
  19. 19. 19 © 2016 IBM Corporation Ahybrid cloud enables multi-speed IT Composable environments to rapidly build/deploy new cloud-native & mobile solutions Flexibility to move apps to the cloud as-is or build cloud native solutions Leverage existing investments by connecting them to cloud services Cloud Native Solutions Cloud Enabled Solutions Multi-speed IT Partners Apps Access Info Process Interaction Core enterprise Digital ecosystem
  20. 20. 20 © 2016 IBM Corporation DIFFERENTIATED through best of breed content & capabilities COMPOSABLE sourced from multiple ecosystems RESPONSIVE continuously reinvented & adapting to change Hybrid cloud willdefine the next era of innovation… On or Off Premises Platform Development, Infrastructure, Data, Application, Mobile, Operational … Infrastructure Compute, Network, Storage… Software Analytics, Mobile, Social Security, Commerce… Business Process ERP, CRM, Human Resources… Content News, Data, Music, Video… Dynamic Business Services & Processes
  21. 21. 21 © 2016 IBM Corporation 21 © 2016 IBM Corporation How can I use hybrid?
  22. 22. 22 © 2016 IBM Corporation Where tostart withhybrid? Most combine three common approaches Cloud Enabled Cloud Native Deploy with new flexibility Existing Solutions Optimize existing solutions with choice in cloud deployment Value: Flexibility, cost, portability Optimize Extend with Cloud Based Services Cloud Enabled Solutions Enhance cloud enabled solutions using new cloud native services to increase value Value: Extension of business value Enhance Born on the Cloud Cloud Native Solutions Innovate by using and creating new cloud native solutions Value: Innovation, Business agility Innovate
  23. 23. 23 © 2016 IBM Corporation There are several common use cases for hybrid cloud Next Gen Hybrid Workloads Hybrid Cloud Brokerage & Management Hybrid Infrastructure Scale Out Independent Workloads SOE - SOR Integration Portability & Optimization Backup and Archive Capacity Access Disaster Recovery Choose private, public or hybrid cloud based on independent workload requirements Systems of Record on Private and Systems of Engagement on Public Application and/or data are portable and can go to and from public and private for improved optimization Planned or Policy based Management and sourcing across multiple environments (infrastructure, platform & app) Leverage off- premises resources for backup and archiving of on- premises resources Opportunistic use of public cloud as additional resource for large jobs (e.g., HPC, BigData, Batch) Setup and make available a parallel environment off- premises Private Public App A App B App C App A App B App C Private Public App A App B App C App A App B App C EnvironmentEnvironment ServiceService Private Public AppApp Dev / TestProduction EnvironmentEnvironment ServiceService Private Public AppApp Dev / TestProduction Private Public App BApp A Private Public App BApp A Private Public App A Public Policy Private Public App A Data Store Data Store App A Data Sync. Private Public App A Data Store Data Store App A Data Sync. Private Public App A App A (1) App A (2) Private Public App Data
  24. 24. 24 © 2016 IBM Corporation 24 © 2016 IBM Corporation What do I need to consider when using hybrid cloud?
  25. 25. 25 © 2016 IBM Corporation 25 © 2016 IBM Corporation Hybrid helps businesses accelerate their digital transformations, but moving to the cloud introduces challenges Business processes and transactions span multiple environments creating new risk for security, visibility and control at each touch point Maximizing flexibility for the future to use any data, apps, services, and mobile devices as needs change going forward Fast, secure access to only the data your application needs identifying, integrating, and analyzing the right data from the vast types and volumes available
  26. 26. 26 © 2016 IBM Corporation Successful hybrid cloud implementation requires abalance between the needs of ITand the LoBs/Agencies AgilityControl & Reliability LoB/Agency needs • Flexibility • Choice • Speed • Variable cost • Options for managed services IT needs • Visibility & control • Compliance • Governance • Cost Management • Scale with consistency • Security Multiple SaaS Multiple PaaS Multiple IaaS New Vblock IBM Exadata Other Other Other Traditional Enterprise Focus on non-functional Focus on functional Cloud Enabled Cloud Native Apps/Services
  27. 27. 27 © 2016 IBM Corporation Managed Services Cloud Brokerage Services Service Catalog Hybrid Cloud Services Innovation Platform Service Mgmt & Orch Integration Services Managed Services • Provision across providers through a single portal • Based on enterprise policies • Enable controlled self service • Workflows for managing approvals and costs • Tailored catalog using pre-built assets speeding implementation • Pattern maintenance as a managed service • Orchestration to manage patterns and workflows • Service Management integration to extend policies and controls • Industry best practices to build and deliver innovative solutions • Dev/Ops services speeds application lifecycle • Open by design to support born on the cloud micro-services architectures • Taps into 100s of services to rapidly compose and deliver innovative solutions • Gateway & connector services to securely connect enterprise to the cloud • Deliver data closer to the end user • API management services to expose applications & data sets into API economy. • Base services across on and off premises(e.g. patch, incident, backup) • Modular services used based on workload requirements • Automated Dev/Ops for continuous delivery and operations Automation of the cloud lifecycle for planning, deployment, and cost control Platform for creating, deploying and managing the new innovative solutions Services providing secure access for enterprise applications and data to cloud Modular managed services to meet workload requirements and provide options for support Patterns based catalog to automatically extend Enterprise IT controls on & off premises Successful hybrid cloud implementations are enabled by a complete set of key services and capabilities
  28. 28. 28 © 2016 IBM Corporation 28 © 2016 IBM Corporation IBM is the only provider with a complete hybrid cloud solution
  29. 29. 29 © 2016 IBM Corporation 98% reduction in critical events through predictive analytics 60% faster problem search and diagnosis by analyzing patterns from log data 80+ points of integration supported, including industry standard DBs and ERP systems 675 million messages and $1 trillion in financial traffic per day 2,000x increase in speed by moving analytics closer to the data 77,000 active developers are using Watson tools through Bluemix 400+ cloud patents in 2015 20+ acquisitions for new and enhanced cloud capabilities 40,000+ Cloud consultants and experts 42 global SoftLayer cloud centers 47 of the top 50 Fortune 500 companies use IBM’s cloud capabilities $9.4 billion in cloud revenue over trailing 12 months 65% growth through three quarters “IBM is ranked as the #1 hybrid cloud provider for the enterprise” SynergyResearchGroup,WallStreetJournal
  30. 30. 30 © 2016 IBM Corporation All Relevant Software now available on the Cloud Supporting New Opportunities New Support for Developers New Delivery Choices IBM continues to grow and expand on the broadest available foundation for Hybrid Cloud
  31. 31. 31 © 2016 IBM Corporation Where tostart withhybrid? Most combine three common approaches Cloud Enabled Cloud Native Deploy with new flexibility Existing Solutions Optimize existing solutions with choice in cloud deployment Value: Flexibility, cost, portability Optimize Extend with Cloud Based Services Cloud Enabled Solutions Enhance cloud enabled solutions using new cloud native services to increase value Value: Extension of business value Enhance Born on the Cloud Cloud Native Solutions Innovate by using and creating new cloud native solutions Value: Innovation, Business agility Innovate Cloud Delivered Traditional middleware deployed or managed in cloud environments Cloud Connected Software delivered in the cloud, enhanced with cloud services Cloud Platforms Cloud native platform, infrastructure, and DevOps services for building cloud solutions IBM’s comprehensive Hybrid Cloud Offerings support all three …
  32. 32. 32 © 2016 IBM Corporation IBM’s Hybrid Cloud Offerings The flexibility to deploy existing middleware on cloud … DevOps • Greenhat • Netcool OI • UrbanCode • Control Desk • Mobile QA • Workload Automation • APM Hybrid Integration • IBM DataPower® Gateway • Integration Bus • Messaging • CastIron • WebSphere Service Registry and Repository App Platform • WebSphere Application Server • MobileFirst • Runtime Security Smarter Process • Business Process Manager (BPM) • Operational Decision Manager Patterns Virtual Machines Containers Using the latest technologies … Across public and private clouds … Cloud Managed Services Cloud Delivered
  33. 33. 33 © 2016 IBM Corporation IBM’s Hybrid Cloud Offerings Connector Family • Unlock the value of existing existing Systems of Record by connecting them to the cloud Cloud Connected Hybrid Services • Existing data exposed as APIs for use in cloud environments Hybrid Management • Manage services across cloud and traditional environments • Orchestrate across traditional data center and cloud computing resources • Broker across cloud infrastructures and services
  34. 34. 34 © 2016 IBM Corporation IBM’s Hybrid Cloud Offerings Cloud Platforms Delivered across Local, Dedicated, and Public environments SoftLayer, CMS and Bluebox DevOps Services in Bluemix Cloud Native App Runtimes and Services Cloud Managed Services IBM Blockchain DevOps Services
  35. 35. 35 © 2016 IBM Corporation Open source and open standards are the foundation of IBM's cloud platform … today and going forward Applications Platform Infrastructure
  36. 36. 36 © 2016 IBM Corporation IBM has a broad Cloud BusinessApplication (SaaS) portfolio that addressesbusiness and ITrequirements 100+ SaaS offerings aligned to business and IT Industry Public Safety Energy Analytics Cognitive Systems Analytics Performance Management Predictive Analytics Content Management Smarter Process Business Process Management LineofBusiness/AgencyIT Commerce B2B/B2C Commerce Merchandising Spend Management B2B Integration Marketing Digital Marketing Lead Management Customer Analytics Real-time Personalization Social and Email Communities File Sharing Email Meetings Human Resources Talent Acquisition Employee Engagement Workforce Analytics Security Fraud Detection Mobile Device Management Operational Visibility Service Management Internet of Things
  37. 37. 38 © 2016 IBM Corporation 38 © 2016 IBM Corporation Hybrid is the Path to Cloud
  38. 38. 39 © 2016 IBM Corporation Key Takeaways – Hybrid cloud enables and accelerates the digital transformation required to disrupt – and to avoid being disrupted – Enterprises require both IT flexibility and control – Effective hybridity requires more than just connecting environments – IBM has the comprehensive set of integrated hybrid cloud capabilities and expertise across all required layers of cloud to meet your needs
  39. 39. 40 © 2016 IBM Corporation Optimize any app 3. Deploy workloads for best fit Local On-Prem Public Dedicated Connect existing apps and data 2. Connect to cloud - publish or consume apps and data, effortlesslyIBM Cloud Connect Create new cloud apps Build new cloud native apps with high productivity 1. How willyou create the future?
  40. 40. 41 © 2016 IBM Corporation Where tobegin? Visit the IBM Cloud Marketplace Discover and try the IBM ecosystem of business apps, development platforms and infrastructure 400+ IBM and Business Partner offerings ibm.com/marketplace
  41. 41. 42 © 2016 IBM Corporation 42 © 2016 IBM Corporation How Security and Compliance Can Be an Enabler for Cloud
  42. 42. 43 © 2016 IBM Corporation The cloud presents the opportunity toradically transform security practices Dynamic Cloud Security Standardized, automated, agile, and elastic Traditional Security Manual, static, and reactive Cloud security is not only achievable, it is an opportunity to drive the business, improve defenses and reduce risk
  43. 43. 44 © 2016 IBM Corporation We believe your approach tocloud security needs tobe: Comprehensive – spanning all aspects of technology, process and people Proactive – discover vulnerabilities and strive to remediate and mitigate ahead of the threat Intelligent – driven by integrating security data, threat intelligence and analysis Robust – managed 24 x 7 by qualified experts
  44. 44. 45 © 2016 IBM Corporation Executive Summary Cloud environments need to satisfy the same compliance requirements as traditional IT, with same security tools, policies and procedures, adapted for Cloud deployment Cloud adoption requires security solutions covering Identity, Protection and Insight to be extended to stand alone and hybrid cloud • Identity (user identification, access control and governance) • Protection (infrastructure security, app and data security, risk mgmt) • Insight (user activity, threat intelligence, compliance, cost) Cloud adoption highlights changes to thinking about compliance including adoption of “mutable compliance” • Infrastructure IaaS compliance with SOC2, ISO27001/2 or similar • Client-side workload compliance built on Infrastructure + Workload • Software/service SaaS compliance built on Infrastructure + Service Deploy Cloud offerings with extensive regulatory and compliance assertions • Address hybrid cloud use cases by leveraging underlying compliance of IaaS, PaaS, SaaS layers With Integrated security capabilities • Address hybrid cloud use cases by leveraging strong enterprise security solutions and services Cloud Adoption Security concerns Compliance concerns IBM Focus
  45. 45. 46 © 2016 IBM Corporation Top 10 ThingsYou Should Know 1. Cloud environments can use the same security tools, policies, and procedures as traditional IT to satisfy the compliance requirements of Cloud hosted applications and workloads 2. Leverage cloud provider’s APIs and logs for complete visibility into your cloud environment 3. Identity: manage your users to identity lifecycle best practices 4. Protection: leverage IaaS/PaaS structure to move to a High Availability, Disaster Recovery and a Business Continuity architecture 5. Insight: use move to cloud as a means to improve your overall IT asset management : know where your servers and what they are doing at all times 6. Adopt “mutable compliance” thinking in your organization 7. Learn how to use an IaaS/PaaS SOC2 or ISO27001/2 certification as basis for your workload compliance assertions 8. Learn how to evaluate SaaS security and compliance 9. TRUE/FALSE: “Cloud is LESS secure than my traditional IT environment 10.TRUE/FALSE: “It is harder for me to detect and respond to attacks in a Cloud environment Cloud Adoption Security concerns Compliance concerns IBM Focus
  46. 46. 47 © 2016 IBM Corporation Security overall  Physical Security  Network Security  Identity and Access Management  Data location – who controls this?  Security Policy – yours or the providers (how much flexibility do you have?)  Hardware – does the provider have secure HW? Intel Trusted Execution Technology (TXT) with Supermicro’s Trusted Platform Module (TPM)  Public, Private, Bare Metal – which is right for you?  Flexibility in tools  Regulations and Compliance  End–to-end response services – do you have a plan?
  47. 47. 48 © 2016 IBM Corporation Your strategy begins by assessing your compliance and controls SDLC, binary analysis, scanners, webapp firewalls, transactional sec. DLP, CMR, database activity monitoring, encryption GRC, IAM, VA/VM, patch management, configuration management, monitoring NIDS/NIPS, firewalls, DPI, anti- DDoS, QoS, DNSSEC, OAuth Hardware & Software RoT & API’s Host-based firewalls, HIDS/HIPS, integrity & file/log management, encryption, masking Physical plant security, CCTV, guards  Firewalls  Code review  WAF  Encryption  Unique user IDs  Anti-virus  Monitoring/IDS/IPS  Patch/vulnerability management  Physical access control  Two-factor authentication Source: The Cloud Security Alliance Example: PCI Compliance
  48. 48. 49 © 2016 IBM Corporation IBM Cloud Solutions - From traditional on-premise toSaaS Standardization; OPEX savings; faster time to value Networking Storage Servers Virtualization O/S Middleware Runtime Data Applications Traditional On-Premises Networking Storage Servers Virtualization O/S Middleware Runtime Data Applications Platform as a Service Networking Storage Servers Virtualization O/S Middleware Runtime Data Applications Software as a Service Networking Storage Servers Virtualization Runtime Data Applications Managed Infrastructure as a Service Vendor Manages in CloudClient Manages Networking Storage Servers Virtualization Middleware Runtime Data Applications Infrastructure as a Service O/S O/S Middleware
  49. 49. 50 © 2016 IBM Corporation Security examples  How do you prevent intrusions and what do you do for intrusion detection?  How do I extend my identify management solutions into the cloud?  How do you manage data breaches? Who is responsible for my data that I put in your cloud?  How do I extend my encryption schemes in the cloud both in transit and at rest?  Can you help us with security scanning and preventative protection?
  50. 50. 51 © 2016 IBM Corporation Security Services  Security Policy - Customer security document (CSD)  Security Compliance  Audit Support  Patch Management  Health checking  Security Management (ISA, SSM, SIA, etc)  ID mgmt - IBM  Regulatory Team Support  ID Provisioning - Customer  ID Secondary Controls (reval, CBN, QEV) - Customer  User ID activity Monitoring  2 Factor Authentication  Managed Malware  URL Filtering  Physical Security  Host Intrusion Detection  Security Event and Log Management (SELM)  Security Information and Event Management (SIEM)  Network Intrusion Detection  Managed Firewall  VPN Gateway mgmt  UTM management  Vulnerability Scanning  X-Force Threat Analysis Service  Emergency Response  Cybersecurity Bundle  Penetration Testing  Security Risk Assessment  Data Security Strategy and Assessment
  51. 51. 52 © 2016 IBM Corporation IBM’s Managed Security Services map toeach cloud layer and function Software as a Service  Application security testing and management  Web Defense (Web App Firewall and DDoS Protection)  Email and Content Security Platform as a Service  Identity and access management for cloud (Lighthouse)  Data security (encryption and monitoring) Infrastructure as a Service  Firewall/Unified Threat Management and Monitoring  Network intrusion detection & prevention  Security event and log management  Vulnerability scanning and management  Host-based intrusion detection & prevention for servers  Managed Security Information and Event Management
  52. 52. 53 © 2016 IBM Corporation SoftLayer support deployment of regulated workloads through extensive compliance and clear delineation of roles and responsibilities  SoftLayer is compliant with major industry and regulatory standards (*) FedRAMP is for dedicated, special purpose FedRAMP data centers located in USA. FedRAMP certification will NOT apply to commercial data centers; FCC ATO received in 2Q 2015, JAB-based pATO on target for YE 2015 (~) Data centers are added to the SoftLayer audit/review cycle in the next available cycle after DC goes live. Because each (commercial) data center is managed to the same standards and procedures, we assert that we will (easily) achieve compliance certifications for each new data center as it is added to the SoftLayer audit cycle ($) IBM Watson for Life Sciences Cloud (LSD) includes qualified cloud infrastructure and validated operational tools including Automated Evidence Tool (AET) for IQ/OQ (#) ITAR will come in stages, starting with ITAR for Federal Data Centers
  53. 53. 54 © 2016 IBM Corporation SoftLayer supports clients and their HIPAAworkloads through itspolicies and procedures; SoftLayer willsign a BAAwithclients as needed  HIPAA − There is no HIPAA compliance process available explicitly for data centers  SoftLayer will sign a BAA with clients  SoftLayer is suited to host HIPAA workloads through its bare metal and single-tenant/dedicated private cloud offerings − We do not recommend hosting a HIPAA workload on multi-tenant virtual server based cloud offering − Best practice is to host sensitive, regulated workloads in a single-tenant virtual server/dedicated physical server (“bare metal servers”)/storage with data encryption Impact: SoftLayer is a safe place to host a HIPAA regulated, PHI-relevant workload Customers can be confident in the effectiveness of their existing controls as extended into the cloud environment – they don’t have to add new controls simply because the data has moved to the cloud.
  54. 54. 55 © 2016 IBM Corporation SoftLayer is hasAgency-basedAuthority toOperate from FCC  SoftLayer worked directly with FCC to achieve a FedRAMP compliant ATO, verified by the FedRAMP Project Management Office − FedRAMP Ready systems allow potential agency customers and authorizing officials a starting point to initiate an authorization  Authorized data centers are part of SoftLayer Federal Cloud (SFC) − Two Federal data centers in Richardson, TX and Ashburn, VA only − “Systems with more complete documentation or assessments by an accredited 3PAO will allow potential agency customers and authorizing officials to go through the assessment and authorization process more rapidly to become FedRAMP compliant."  This means that a customer who is or has a sponsoring agency can pursue an agency specific Authority to Operate for their workload on SoftLayer based on the FedRAMP Ready status and documentation  In addition to the JAB provisional authorization, SoftLayer will also pursue Agency Authority to Operate (ATOs) for those organizations requiring FedRAMP 2.0 processes and plans − This will provide a faster method to ATO Impact: FedRAMP is a US Government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP provides a streamlined approach to accelerating security assessments, authorizations and the adoption of cloud solutions enabling time, resource and cost savings for agencies.
  55. 55. 56 © 2016 IBM Corporation SoftLayer’s information security policies and security management approach is aligned withUS Government standards and based onthe NIST 800-53 framework  SP800-53 is a catalog of security and privacy controls originally defined for US federal government information systems  Developed in response to the US Federal Information Security Management Act (FISMA)  Security Assessment and Authorization  Planning  Program Management  Risk Assessment  System and Services Acquisition  Awareness and Training  Configuration Management  Contingency Planning  Incident Response  Maintenance  Media Protection  Physical and Environment Protection  Personnel Security  System and Information Integrity Operational ControlsManagement Controls  Access Control  Audit and Accountability  Identification and Authentication  System and Communications Protection Technical Controls
  56. 56. 57 © 2016 IBM Corporation Customer Retains Operational Control of their workload Responsibility Data Center Manage Bare Metal Environment Virtual Cloud AT&T Workload Management Offering Server Provision Automated Server Manage Manual Server Manage Virtual Server Provision Virtual Server Manage Bare Metal Offering (Bare Metal Cloud) As requested by Customer Bring Your Own Virtualization Bring Your Own Virtualization Private (Virtualized, Single and/or Multi Tenant) Cloud Host for IBM Virtual Cloud Host for IBM Virtual Cloud Host for IBM Virtual Cloud Hypervisor Virtual Server Hypervisor Virtual Server = Customer’s administrators or their authorized agent, eg, IBM Delivery Teams = IBM SoftLayer teams – manual support = IBM SoftLayer automation This includes assessment of what must be encrypted, backed up, and how everything will be managed
  57. 57. 58 © 2016 IBM Corporation 58 © 2016 IBM Corporation Break
  58. 58. 59 © 2016 IBM Corporation 59 © 2016 IBM Corporation New Ways to Unlock your Data in the Cloud
  59. 59. 60 © 2016 IBM Corporation © 2016 IBM Corporation Analytics and cloud together: Accelerating innovation in the new cognitive era IBM Analytics
  60. 60. 61 © 2016 IBM Corporation Disruption is the new catalyst for growth. Analytics is moving from the select few to the empowered many. Technology is dismantling barriers to insight. No more business as usual Disrupt—or be disrupted. Use insight to ignite innovation. Use knowledge and context to inform virtually every system, process and customer touchpoint. Take informed action as business events happen. Create a culture in which just about anyone—in any role—can contribute to success. Put powerful analytics in the hands of your team to uncover patterns, pursue ideas and improve decisions. Identify new places to capitalize on insight to drive business transformation. Build an IT environment with easy access to virtually all types of data: structured, unstructured, internal, external. Maximize use of open source and cloud technologies along with on- premises investments to speed innovation. Create IT strategies that enable stakeholders to source, refine and publish their own trusted data for analysis.
  61. 61. 62 © 2016 IBM Corporation A new economy is emerging in which insight is the basis for creating value in practically all roles and industries. Opportunities to extract insight Insights fuel virtually every employee interaction, decision, application and process. Innovate Optimize outcomes Balance limited resources Gain competitive advantage Differentiate and disrupt From idea to value overnight: Insight-driven disruption is the new norm
  62. 62. 63 © 2016 IBM Corporation The momentum is clear: More businesses are turning tothe cloud for their data management and analytics 1 IDC, IDC FutureScape: Worldwide Healthcare 2015 Predictions, Doc #252696, December 2014. 2 IBM, Raising the game: The IBM Business Tech Trends Study, August 2014. 3 The Cloud Grows Up, Oxford Economics and SAP, 2014. 4. IDC FutureScape: Worldwide Cloud 2015 Predictions, IDC, 2014 of healthcare data will pass through the cloud.1 of pacesetters use big data and analytics to accelerate innovation Of enterprise IT organizations will commit to hybrid cloud before 2016.4 By 2018, of enterprises expect the adoption of cloud computing to have a significant impact on new business models.3 of products and services.280% 57% 44% 65%
  63. 63. 64 © 2016 IBM Corporation Cloud: Platform for the cognitive era’s new digital builders 1 IBM, Inside the mind of Generation D, October 2014 Enables immediate access to available data inside and outside the organization Helps more people do more with data using self-service analytics on the cloud Moves insights through the organization quickly to accelerate business change Leading companies are six times more likely to use cloud for big data and analytics initiatives.1
  64. 64. 65 © 2016 IBM Corporation 65 © 2016 IBM Corporation Transform how you Compete with cloud and analytics
  65. 65. 66 © 2016 IBM Corporation Cloud and analytics create new possibilities for industries Transportation What if data could make transportation more efficient? Retail What if grocers could build a new app and launch it to the public in less than three months? Education What if researchers could ask questions in natural language and get new questions to consider in return? Government What if governments could prepare their emergency response one day ahead of a disaster? Insurance What if insurance companies could share documents securely for a new level of transparency? Telecommunications What if telecommunications providers could increase account representative incentives through profit- based compensation?
  66. 66. 67 © 2016 IBM Corporation Developers Need agility to get to the marketplace sooner Complexities of data sourcing and preparation slow them down. Business users Need to uncover patterns, pursue ideas, improve decisions To collaborate effectively with data scientists requires finding data, preparing it and interpreting the results—which takes time they don’t have. Data scientists Need to deploy their skills across the organization and produce value from data sources Need tools to streamline algorithm development so they can deliver insight faster. Enterprise IT Needs to empower employees to use insight from all kinds of data all the time IT leaders’ limited resources can’t meet the growing enterprisewide appetite for access to insights. Helping you redefine roles across the enterprise
  67. 67. 68 © 2016 IBM Corporation Sparking innovation and action Empowered with insight, people can work in new ways. Innovate quickly and enrich user experiences Discover and visualize data easily Transform departments, processes and operations through industry expertise, third-party data and predictive analytics Team with business users to identify focus areas and IT to identify data and technology requirements Build and optimize algorithms to improve insights that drive better outcomes Develop repeatable analytic models that can scale across the organization to support transformational change Use data, analytics, open source, cloud and consumption models to accelerate insight adoption in virtually every decision Developers can Business users can Data scientists can Enterprise IT can
  68. 68. 69 © 2016 IBM Corporation Developers and builders: Infuse insights intoapplications faster, more securely withBluemix offerings onthe IBM Cloud IBM Cloudant® NoSQL DB IBM DashDB™ In-memory, in-database analytics cloud data warehouse Apache Spark High-performance big data, machine learning and graph analytics IBM BigInsights® on Cloud Security-rich data environment without infrastructure’s cost, complexity or risk IBM Internet of Things Foundation Visualization and analysis of data from multitudes of interconnected devices IBM SoftLayer Developers IBM Bluemix™ developers use pre-built services to compose applications faster. Additional reusable services leverage streaming data, geospatial analytics, time series data and predictive analytics. Bluemix data and analytics services help streamline the building of new classes of insight-driven applications and turn data into actionable insights.
  69. 69. 70 © 2016 IBM Corporation SilverHook turned to IBM to help its app meet the need for speed and deliver a heightened fan experience. “Deploying apps faster, all-new capabilities— it’s a whole different ballgame.” —Nigel Hook, president, SilverHook Powerboats The task Silverhook needed an app that would improve racers’ safety and decision-making ability and enhance the fan experience. The choice SilverHook’s development team, with the IBM jStart® team and Virtual Eye, used IBM Internet of Things Foundation to glean important data, stream it directly to the cloud and build an app quickly on the IBM Bluemix platform that would analyze and deliver information in a format useful for racers and fans alike. The result A rich visualization delivered real-time technical information and alerts to the racing team, race information to fans and a comprehensive analytics solution in just three months—40 percent less time than planned. SilverHook Powerboats’ ocean racing team struggled with more than 80 data sources that affected safety and competitiveness—and an audience that needed to be energized. A new app promised to achieve all of that, if only it could be completed before the World Championships, just months away. Developers
  70. 70. 71 © 2016 IBM Corporation Analytics on cloud Simplified deployment—and more than 40 empowering solutions—make analytics accessible to just about everyone. Marketing • IBM Watson™ Analytics • IBM Social Media Analytics Enterprise • IBM Watson Analytics • IBM SPSS Modeler Gold • IBM Cognos Analytics Finance • IBM Watson Analytics • IBM Planning Analytics • IBM Cognos Disclosure Management Operations • IBM Watson Analytics • IBM Maximo® Asset Management • IBM Counter Fraud Management • IBM Predictive Maintenance • IBM Intelligent Operations Center Risk • IBM Watson Analytics • IBM OpenPages® GRC • IBM Risk Content and Data Service on Cloud Sales • IBM Watson Analytics • IBM Incentive Compensation Management Business users: The Cloud Shop inthe IBM Marketplace is whereyou can gain analytics agility—whatever your industry
  71. 71. 72 © 2016 IBM Corporation Marketing Campaign planning, return on investment (ROI) Sales Customer retention Finance Prioritizing accounts receivable IT Help-desk case analysis Operations Warranty analysis HR Identifying, retaining key employees Explore data in plain language. Uncover predictive variables that drive outcomes. Create stunning visualizations for powerful storytelling. Pull in Twitter data. Connect to Dropbox-stored data; enrich analysis with enterprise data. Share insights; collaborate with stakeholders. Business users Business users: IBM WatsonAnalytics guided, automated output helps your team members find patterns and meaning
  72. 72. 73 © 2016 IBM Corporation Benco turned to IBM Watson Analytics software to put traditional buying strategies under the microscope. “Watson Analytics—it’s like a Swiss Army knife, there are so many projects we could use it for.” —Don Trybulski, marketing analyst, Benco Dental The task Benco Dental needed a way to analyze years of detailed historical information on sales, pricing and customer behavior. The choice IBM Watson software completed analysis and presentation in a single, seamless step. In five minutes, without prior training, Benco explored the data for key questions; after 30 minutes, it had the first revealing answer. The result Benco Dental got the answers it sought, debunked the volume discounts myth and started a data-driven debate about more-efficient pricing models. Like many of its competitors, dental supplier Benco Dental based its pricing on volume discounts. But did this strategy actually motivate customers to place larger orders? Business users
  73. 73. 74 © 2016 IBM Corporation Data scientists:Apache Spark onthe cloud isthe force behind a new class of data-fueled intelligent applications Data scientists Now data scientists can access data, apply analytics and deploy deep intelligence into virtually every application 100-times faster big data applications Simplified, seamless access to enterprise data using familiar tools Easier intelligent application development: Access data and build analytics models quickly, and iterate fast with existing programming languages Spark as a service is now available on the Bluemix platform Launch capable across as many servers as needed Easy to integrate with other applications across the enterprise
  74. 74. 75 © 2016 IBM Corporation Enterprise IT Cognitive computing Lets virtually everyone use existing data to learn and reason Hybrid cloud Integrates data and insights more securely Open platforms Simplifies development of data-driven applications Embracing technology transformation in the cognitive era Enterprise IT:Accelerating innovation
  75. 75. 76 © 2016 IBM Corporation Morningstar counted on IBM for massive, elastic scalability, performance improvements and greater up time. The task Activate a persistent data store with real-time access to data, support for high-volume user concurrency and integration capabilities. The choice Cloudant software, as a persistent data store at the edge (pulling from multiple systems of record, starting with Netezza® technology) provided application programming interface (API) and workload simplification. The result Cloudant software’s schemaless architecture and horizontal scalability gives Morningstar’s users real-time access to reports and analytics generated by IBM PureData® for Analytics. Investment and financial services research company Morningstar needed a persistent data store to maintain and access financial analytical reports. Enterprise IT
  76. 76. 77 © 2016 IBM Corporation 77 © 2016 IBM Corporation Go external: Fuel innovation with collaboration outside your four walls
  77. 77. 78 © 2016 IBM Corporation Transforming workinthe cloud Use case: Claims optimization and fraud prevention Claims management and a single view of the content (IBM Case Manager) Highly secure external sharing of documents with the client (Box) Access to content on mobile (Box) Cloud storage of documents (Box) [optional] Capture of physical loan documents (IBM Datacap) Get the advantages of leading cloud, social, security and mobile capabilities with global reach—now on a security- rich, cloud-based content management and collaboration platform. Streamlining operations more securely and creating a flexible, customer-centric model
  78. 78. 79 © 2016 IBM Corporation 79 © 2016 IBM Corporation Use all data to create clarity and take action
  79. 79. 80 © 2016 IBM Corporation One of the world’s most widely used, most comprehensive consumer “databases”  IBM BigInsights on Cloud preconfigured with Twitter content access  IBM Insights for Twitter service on the IBM Bluemix platform  IBM Watson Analytics software for sophisticated, predictive analytics with Twitter data A network of more than 140,000 weather sensors powered by the Internet of Things (IoT)  IBM Insights for Weather Bluemix data service  IBM Insights for Weather for Select Industries: Access to bundled, cloud-based, real-time weather data for insurance, government, and energy and utilities For business and development, IBM analytics, industry and data science expertise come together with business data, open data and real-time partner data. Now, a new class of insight and applications—and new data- driven decision making—are yours to command. Create clarity and take action using a world of data
  80. 80. 81 © 2016 IBM Corporation 81 © 2016 IBM Corporation What makes IBM the better choice?
  81. 81. 82 © 2016 IBM Corporation Grow. Differentiate yourself. Build what matters. IBM cloud is enabling business leaders to rethink what’s most important: Powerful, accessible analytics with cognitive World-class infrastructure | Digital innovation platform | Cloud business applications DevOps productivity Choice of run-times & delivery modes Industrialized hybrid cloud IBM supports 47 of the top 50 Fortune 500 companies1 Your industrial-strength cloud data platform
  82. 82. 83 © 2016 IBM Corporation IBM enables relentless innovation, helping you remove barriers tobecoming a cognitive business IBM Analytics on cloud can help you with consistent, open and powerful choices across the cloud spectrum. Put analytics in the hands of everyone. Build a next generation analytics platform with cloud services. Shorten the distance between data and insight.
  83. 83. 84 © 2016 IBM Corporation © 2016 IBM Corporation Visit ibm.com/analytics to learn more IBM Analytics
  84. 84. 85 © 2016 IBM Corporation © 2016 IBM Corporation Watson & Cognitive Computing Harrisburg University April 7th, 2016
  85. 85. 86 © 2016 IBM Corporation 2.5 quintillion bytes of new data created daily Spread across enterprise, Web and hybrid cloud infrastructures Are you ready for the challenges and opportunities? 86 © 2016 IBM Corporation
  86. 86. 87 © 2016 IBM Corporation There are three capabilities that differentiate cognitive systems from traditional programmed computing systems 87 Reasoning They reason. They can understand information but also the underlying ideas and concepts. This reasoning ability can become more advanced over time. It’s the difference between the reasoning strategies we used as children to solve mathematical problems, and then the strategies we developed when we got into advanced math like geometry, algebra and calculus. Learning They never stop learning. As a technology, this means the system actually gets more valuable with time. They develop “expertise”. Think about what it means to be an expert- - it’s not about executing a mathematical model. We don’t consider our doctors to be experts in their fields because they answer every question correctly. We expect them to be able to reason and be transparent about their reasoning, and expose the rationale for why they came to a conclusion. Understanding Cognitive systems understand like humans do, whether that’s through natural language or the written word; vocal or visual.
  87. 87. 88 © 2016 IBM Corporation Organized Data Watson APIs Enable new kinds of engagement Create better products Improve your processes and operations Leverage expertise Enable new business models Cognitive systems combine data, information and expertise 88
  88. 88. 89 © 2016 IBM Corporation Analyst reports tweets Wire tap transcripts Battlefield docs E-mails Texts Forensic reports Newspapers Blogs Wiki Court rulings International crime database Stolen vehicle data Missing persons data Data, information, and expertise create the foundation. Cognitive systems rely oncollections of data and information 89
  89. 89. 90 © 2016 IBM Corporation Analytics Leveraging Big Data to develop insights and recommendations that can be used to deepen customer intimacy or improve business operations Cognitive Leveraging the IBM Watson platform to find information, answers, concepts, and insights based on an understanding of natural language Experience Leveraging IBM Design Thinking to create compelling user experiences that are intuitive, functional, and easy to use. By bringing together IBM’s core capabilities, wecan unlock insights from new data frontiers and address these trends. 90
  90. 90. 91 © 2016 IBM Corporation Retrieve and Rank Message Resonance Concept Expansion Face Detection Natural Language Classifier Speech to Text Text to Speech Language Translation Language Detection Sentiment Analysis Dialog Retrieve and Rank Image Link Extraction Image Tagging Text Extraction Tradeoff Analytics Entity Extraction Tone Analyzer Personality Insights Taxonomy Author Extraction Concept Tagging Relationship Extraction Concept Insights Relationship Extraction Question & Answer Feed Detection Keyword Extraction Visual Recognition Watson’s APIs are the cognitive building blocks that harness our data. Natural Language C lassifier Tone Analyzer Leverage WatsonAPIs toapply cognitive capabilities. 91
  91. 91. 92 © 2016 IBM Corporation Engage withWatson as a Digital VirtualAgent 92 Potential APIs Used: Captivate Provide an engrossing net new distribution channel to better understand customers. Inform Provide assurance to customers via personalized industry specific knowledge Retain Inculcating a sense of trust through a consistent commitment to individual wellness Dialog Natural Language Classifier Trade-off Analytics Text to Speech Personality Insights © 2016 IBM Corporation
  92. 92. 93 © 2016 IBM Corporation Empower withWatson for Customer-FacingAgents 93 Concept Insights Sentiment Analysis Speech to Text Trade-off Analytics Concept Expansion Potential APIs Used: Standardize Locate information to answer every question with consistently accurate answers Elevate Improve agent productivity and workflow to better handle customer queries and improve conversion Personalize Foster a deeper customer experience with insights into preferences, sentiment, and personality © 2016 IBM Corporation
  93. 93. 94 © 2016 IBM Corporation Watson Explorer Enterprise Edition - Best of breed enterprise search - On premise, public or private cloud - Flexible connectivity framework - Secure access per security model of repository - Search external and non-indexed sources - Unified view of customers, products, and other entities - Powerful application builder - Collaboration tools 94 Brings information to the users creating a contextual view of data via flexible data aggregation, entity extraction & Cognitive Services
  94. 94. 95 © 2016 IBM Corporation Question & Answer* service enables the user to ask in natural language Personality Insights* for deeper understanding of client Data from enterprise systems such as CRM, DBMS, CMS and SCM Analytics, in context Activity feed for up-to-the- moment information Data-driven alerts Content analytics to reveal insights from unstructured data Collaboration and information sharing *Uses Watson Cognitive APIs © 2016 IBM Corporation Watson Explorer brings a 360degree view of enterpriseinformation
  95. 95. 96 © 2016 IBM Corporation Highlights trends in unstructured content with powerful natural language processing, custom annotations for additional entity insight and multiple analytic frameworks to visualize data Facets Dashboard Document Analysis Facet PairsDeviations/Trends Sentiment Time Series Connections Watson ExplorerAdvanced Edition
  96. 96. 97 © 2016 IBM Corporation Watson Explorer:An intelligent hub for hybrid cloud environments 97 Unified information applications On-premise applications and data Cloud-based services •Watson Developer Cloud •Alchemy API •… and 3rd party public & private cloud services Public & private internet sources Watson Explorer Public cloudPrivate cloud
  97. 97. 98 © 2016 IBM Corporation 98 © 2016 IBM Corporation
  98. 98. 99 © 2016 IBM Corporation 99 © 2016 IBM Corporation Deployment Considerations with Hybrid Applications
  99. 99. 100 © 2016 IBM Corporation © 2016 IBM Corporation 2. Hybrid Integration to unlock existing data and applications 3. DevOps Productivity to develop, experiment and iterate at speed 1. Choice with Consistency to put the right workload in the right place 4. Powerful, Accessible Data & Analytics 5. Cognitive Solutions to build understanding and learning into decisions and interactions to extract deeper insight © 2015 IBM Corporation
  100. 100. 102 © 2016 IBM Corporation Accelerate Software Delivery Expanding collaboration to include customers, LOB and others to eliminate organization silos Balance speed, cost, quality and risk Automating manual processes across delivery lifecycle to eliminate waste/delays and compliance tracking Reduce time to customer feedback Enabling a customer feedback loop for continuous improvement DevOps Lifecycle Operations/ProductionDevelopment/TestCustomers Business Owners Continuous Innovation, Feedback and Improvements Monitor and Optimize Plan and Measure Develop and Test Release and Deploy DevOps - Enterprise capability for continuous service delivery that enables clients to seize market opportunities and reduce time tocustomer feedback.
  101. 101. 103 © 2016 IBM Corporation Full Stack Deployment Composite Applications Components Re-usable Workflows Environment Management SIT PROD The “What” The “How” The “Where” Deployment Automation
  102. 102. 104 © 2016 IBM Corporation Shared Off-Premise Cloud Dedicated On-Premise Cloud Traditional IT Dedicated Off-Premise Cloud Organizations choose the right mix for their business Enterprise Applications Cloud Enabled Cloud Native Apps/Services Hybrid Cloud The secure consumption of services from two or more sources, including private cloud, public cloud, or traditional IT, to enable any or all of the following: • Integration of applications, data, and/or services • Composition, orchestration and management of workloads • Portability of data and applications The Where: Hybrid Cloud –ACustomer Reality
  103. 103. 105 © 2016 IBM Corporation Applications ina Hybrid World… z/OS
  104. 104. 108 © 2016 IBM Corporation Full Stack Deployment Composite Applications Components Re-usable Workflows Environment Management SIT PROD The “What” The “How” The “Where” Deployment Automation
  105. 105. 109 © 2016 IBM Corporation DevOps and Cloud adoption Customization; higher costs; slower time to value Standardization; lower costs; faster time to value Networking Storage Servers Virtualization O/S Middleware Data Applications Platform as a Service PureApplication System IBM Cloud Orchestrator SoftLayer IBM DevOps Services IBM Patterns Networking Networking Storage Storage Servers Servers Virtualization Virtualization O/S O/S Middleware Middleware Mid Config Mid Config Data Data Applications Applications Traditional On-Premises Infrastructure as a Service Manual UrbanCode Deploy UrbanCode Deploy Mid Config IBM Bluemix UrbanCode Deploy Patterns (provisioning & deployment only) Automating for faster delivery with DevOps and Cloud
  106. 106. 110 © 2016 IBM Corporation Hybrid Cloud Deployments through aSingle Point of Control IBM Bluemix On-prem Traditional IT IBM Cloud Orchestrator IBM PureApplication System Manage application deployment across dev, test, and production spanning multiple clouds Key Points: • Enable full stack deployments (OS, patterns and applications) across hybrid cloud applications • Establish common toolchain framework with plug points to support continuous delivery Docker UrbanCode Deploy IBM Dev-Test Environment as a Service (IDTES) z/OS
  107. 107. 111 © 2016 IBM Corporation IBM UrbanCode Family Drive down cost  Reduce the amount of manual labor, resource wait-time, and rework with standard release processes and tooling Speed time to market  Increase frequency of software delivery through automated, repeatable deployment processes Reduce risk  Manage change with coordinated release processes, audits, and traceability
  108. 108. 112 © 2016 IBM Corporation Push Button Deployments Role based security & gates Scalable Architecture 1.2.3 System of Record Everything is versioned & auditable Easy to use process designer Re-useable / Extensible Integrations & Workflows Continuous Delivery Across Environments Define your application IBM UrbanCode Deploy (DeploymentAutomation)
  109. 109. 113 © 2016 IBM Corporation Rapidly deploy application environments in3 simple steps Provide portability acrossheterogeneous virtual datacenter, private and public clouds 3. Portable across different virtualized infrastructure Assemblemulti-tier applicationenvironments and define auto-scalingpolicies to meet operationalneeds. 2. Assemble multi-tier and scalable environment blueprints 1. Create stacks Load Balancer Web Servers App Servers Database Servers Firewall Describe full stack environmentsusing infrastructurebuilding blockslike Images, Middlewarescripts, and Applicationcode VMware vCenter Private PublicVirtual Datacenter Application Middleware Config Middleware OS Config Hardware Environment Blueprint Policies
  110. 110. 114 © 2016 IBM Corporation Deploy with Patterns Pattern Browser Palette for diagram and text editor Provision new or update existing environment UI Optimized for Personas Avisual approach tofull stack provisioning…
  111. 111. 115 © 2016 IBM Corporation Hybrid Cloud Deployments through aSingle Point of Control IBM Bluemix On-prem Traditional IT IBM Cloud Orchestrator IBM PureApplication System Manage application deployment across dev, test, and production spanning multiple clouds Key Points: • Enable full stack deployments (OS, patterns and applications) across hybrid cloud applications • Establish common toolchain framework with plug points to support continuous delivery Docker UrbanCode Deploy IBM Dev-Test Environment as a Service (IDTES) z/OS
  112. 112. 116 © 2016 IBM Corporation IBM Bluemix Build, run, scale, manage, integrate & secure applications in the cloud DevOps Tooling Integration & API Mgmt Why Bluemix is AMAZING! 1)Bluemix is an ‘Innovation Platform’ … not just another PaaS! 2)Bluemix includes the entire ‘Stack’ … up to the clients Data and Applications! Eliminating the ‘Stack’, frees up time to focus on Innovation! 3)Platform Services (Watson, IOT, Mobile etc) are where the Innovation occurs! Imagine how fast you can innovate when you don’t have to build these things! 3)Garage Services bring Innovation to life! The fail fast mentality, prototyping and design thinking are the way we do this. Flexible Compute Options to Run Apps / Services Instant Runtimes Containers Virtual Machines Platform Deployment Options to Meet Your Workload Requirements Bluemix Public Bluemix Dedicated Bluemix Local* Your Own Hosted Apps / Services Powered by IBM SoftLayer In Your Data Center + + + + + Catalog of Services that Extend Apps’ Functionality Web Data Mobile AnalyticsCognitive IoT Security Weather +
  113. 113. 117 © 2016 IBM Corporation Demo Scenario Off-PremOn-Prem Image Registry IBM Bluemix IBM UrbanCode Deploy PRODSTAGING
  114. 114. 118 © 2016 IBM Corporation Demo
  115. 115. 119 © 2016 IBM Corporation 119 © 2016 IBM Corporation Workloads - Where do I Start?
  116. 116. 120 © 2016 IBM Corporation According toGartner1, there are several reasons whyclouds fail. Transformation is key among the reasons. Key Findings • Many cloud implementations are failing to deliver on the expectations of users or IT staff • Cloud computing is being promoted for various and often inappropriate reasons • Cloud requires a transformation in usage, IT staff, organizations, process, funding and technologies • Acquiring technology (or just declaring success) is easier than real transformation 1 Gartner Inc. Predicts 2016: Cloud Computing to Drive Digital Business, David Mitchell Smith, Ed Anderson, Yefim V. Natis, Jay Heiser, Thomas J. Bittman, Douglas Toombs, David W. Cearley, Jeffrey Mann, Neville Cannon, Gregor Petri, December 09, 2015. Failure, unfortunately, is an option
  117. 117. 121 © 2016 IBM Corporation Contrary tothe ideas of many organizations going tocloud, these projects are different than technology projects.  Cloud is NOT a technology project (product), it’s a TRANSFORMATION project (solution) • The Cloud technology is only an enabler  The key elements of Cloud computing combine technology and process impacts • Standardization(process) • Virtualization (technology & process) • Automation (process & technology) • Self-Service (technology & process) • Consumption-based Pricing (process)  TRANSFORMATION can be a significant part of the Cloud Project (maybe 50%+) • Requires business process change (to avoid automating a mess !) • Requires (extreme) standardization of services to be provided • Will impact business models and charging models • Should be driven from business goals and objectives Failure, unfortunately, is an option
  118. 118. 122 © 2016 IBM Corporation 122 © 2016 IBM Corporation 2 3 1 Effective governance Organizational harmony Aligned strategy IBM identifies three key fundamental foci totransformation Transformation is Key
  119. 119. 123 © 2016 IBM Corporation Fundamental 1:Aligned strategy  In the cloud, IT will shift to policy-based, services oriented delivery  Visibility, control and security are critical.  You can reduce complexities and control costs by eliminating an ad hoc approach.  Leadership can be maintained through oversight of cloud implementations.  You can reduce the risk of implementation roadblocks or failure with a well-defined strategy, roadmap and performance measures. Transformation is Key Why aligning strategy matters
  120. 120. 124 © 2016 IBM Corporation Fundamental 2: Organizational harmony  It helps you go beyond cost savings and flexibility to realize the full business value of cloud.  Being aligned with the business strategy is only the first step.  It allows you to be seen as a strategic adviser to business leaders to help them determine the best cloud services.  Likely requires new roles and skills.  Leaders need to consider potential cultural impacts brought on by the cloud model. Why organizational harmony matters Transformation is Key
  121. 121. 125 © 2016 IBM Corporation Fundamental 3: Effective governance  It helps eliminate conflict between risk management and the benefits of cloud computing.  Reduces the impact of emotions around decisions.  It allows you to use cloud to better monitor your environment and identify use of noncompliant technologies.  Enables smooth service hand-offs thereby reducing gaps and overlaps. Why governance matters Transformation is Key
  122. 122. 126 © 2016 IBM Corporation Our experience tells us that asuccessful cloud initiative iscomprised of steps that produce these key outcomes during the journey Adapted Governance and organization model Adapt your governance and organizational model(s) for cloud Identify cloud opportunities Determine the opportunities cloud offers your business based on your industry Transitioned workloads Transition your new and/or existing workloads to the cloud solution Cloud as a Service delivery strategy Implement your cloud as a service to your users Direction and scope Develop or refine cloud strategy; includes planning, gap analysis, and prioritizing workloads for cloud Operational Management framework Implement the management framework for the operational environment Business case Define the total cost of ownership, return on investment, business value or full business case for your cloud Cloud design Define the architectural requirements, architectural decisions, and operational design of your cloud solution Envision Design Build Transform Innovate IBM Bluemix® Successfully configure, implement and deploy your hybrid cloud Hybrid cloud implementation Cloud native solution Design and implement cloud native business solutions IBM PureApplication® Snap-in Approach
  123. 123. 127 © 2016 IBM Corporation 127 © 2016 IBM Corporation
  124. 124. 128 © 2016 IBM Corporation 128 © 2016 IBM Corporation Appendix: Bios
  125. 125. 129 © 2016 IBM Corporation Brenda Decker VP,IBMGlobalGovernmentandBrennanPreine,SeniorCloudAdvisor Brenda Decker has been with IBM since November 2015. She currently holds the position of Director, IBM Global Government Industry. In this position she engages with senior government officials as they explore strategies to enhance program delivery, drive efficiencies in operations, and design governance models and organizations focused on results. Prior to joining IBM, Brenda was the Chief Information Officer for the State of Nebraska, a Governor’s Cabinet position she held for 10+ years. In that role, Brenda managed a team of IT professionals and engineers to create systems and processes that optimized the use of current technical resources to meet the business needs of the State, as well as implementing new technologies to attain the State’s strategic goals. This position was the culmination of 30+ year award winning state government career. In 2012, then Federal Communications Commission Chair, Julius Genachowski appointed Brenda to serve on the 14 member FCC Technical Advisory Board for First Responder Interoperability. Over her career, Brenda has been honored nationally as; one of the 25 Doers, Dreamers and Drivers of Information Technology, one of the 5 Most Influential Women CIO’s, one of the Premier 100 IT Leaders, presented the Outstanding Community Service in IT Award, presented the National Association of State Chief Information Officers (NASCIO) Meritorious Service Award, and the NASCIO Decade of Dedication Award. Brenda’s educational background includes a Bachelor’s degree in Business Administration, as well as a Master’s of Art in Management. She is also a Certified Professional Manager from the Institute of Certified Professional Managers.
  126. 126. 130 © 2016 IBM Corporation Mike Sylvia IBMDistinguishedEngineerandCloudAdvisorforthestateofCalifornia Mike Sylvia is an IBM Distinguished Engineer and a Senior Cloud Advisor with broad and deep experience in cloud, including leading the internal cloud computing initiatives of a very large and complex enterprise: the IBM Corporation. As a Cloud Advisor, Mike and his team help IBM customers understand how they can use cloud computing to transform their business and the best path forward to realizing that result. A former leader in IBM's Office of the CIO, Mike brings strong experience- based understanding of the benefits, enterprise IT requirements, challenges and point of view around cloud to the customers he now serves. Prior to becoming a Cloud Advisor, Mike spent seven years in the IBM CIO’s Office. As the Director of Advanced Technologies, he led the team that provided technical strategy, solution architecture and design support across the breadth of CIO operational and infrastructure services. Mike was a trusted advisor on technical trends and directions to successive IBM CIOs and, with his team, led the execution of various internal infrastructure initiatives. Setting a solid foundation for his current role, Mike was also responsible for CIO’s adoption of cloud computing, including the overall strategy for its use, and the deployment of specific clouds and cloud-based workload within that strategy. In addition to his CIO day job, Mike also regularly advised IBM client teams and their customers – often professionals from peer CIO organizations -- on cloud computing, IT management and IBM’s own transformation as an in demand speaker and participant in client briefings, conferences and initiatives on those topics. Joining IBM in 1983, Mike was named a Distinguished Engineer in April 2000 and elected to the IBM Academy of Technology in that same year. With these designations of technical leadership, he is tasked with investigating, advising, and speaking out to IBM senior management on technical issues important to the future of IBM and its customers.
  127. 127. 131 © 2016 IBM Corporation Don Vanderweil ExecutiveSecurityArchitect Don Vanderwiel is a Senior Architect and Technologist in IBM’s Cloud Security organization. Don has been with IBM for more than 25 years. He has been in an architecture role for the last 15 years and he first supported our early clients who were moving to the web and then moved to asset management and security. In his security role, Don has helped develop security and compliance strategies for large and complex solutions for IBM’s clients. Since 2014, he has been dedicated to helping clients secure the cloud and meet their regulatory requirements.
  128. 128. 132 © 2016 IBM Corporation David New PublicSectorCloudLeader David New is the Public Sector Cloud Leader for IBM and works with IBM’s largest healthcare, government and life sciences clients to apply cloud technology to their business. In his 32-year career in IBM, Mr. New has had a number of roles, from engineering to business development, and since 2013, he has focused on integrating IBM’s cloud technologies to bring business value to IBM’s largest Public Sector clients in healthcare, life sciences and government in the US. Mr. New graduated summa cum laude from the Georgia Institute of Technology with a Bachelors of Industrial Engineering and has completed certification as a client executive in IBM through Harvard University. He has held a number of leadership positions with community and state-wide organizations in the Research Triangle area and in North Carolina. He is one of the co- authors of an IBM thought leadership publication about the future of healthcare called Healthcare 2015 and U. S. Health Plans: New Roles, New Competencies,
  129. 129. 133 © 2016 IBM Corporation Tara Garrison WatsonAnalytics Tara Garrison is a Technical Sales Specialist and Watson Evangelist for IBM. An MBA and graduate of the Wharton School of Business at the University of Pennsylvania, Tara possesses more than 10 years of enterprise-wide analytics experience in government, healthcare and commercial sectors.
  130. 130. 134 © 2016 IBM Corporation Eric Smith WatsonClientArchitect,CognitiveServices Eric Smith is a Solution Architect with the IBM Watson Group. Since 2001, he's worked with a variety of Federal customers that include the Office of Naval Intelligence, F.B.I. and the Defense Intelligence Agency to help meet their needs around Enterprise Search and Big Data Analytics. As part of the Watson Group, Eric is tasked with helping customers understand cognitive computing and how it can help redefine utilizing data is the enterprise. A former linguist in the United States Navy, he retired from the Reserves in 2013 and has a Bachelor of Science degree from the University of Maryland University College.
  131. 131. 135 © 2016 IBM Corporation Andy Moynahan SeniorDevOpsSpecialist Andy Moynahan is a Client Technical Professional from the IBM Hybrid Cloud business unit. His software development background is rooted in build and deployment automation from years of working both internally at IBM as well as working with retail, banking, government and energy clients. He is currently working to help customers employ DevOps principles in a cloud-enabled environment.
  132. 132. 136 © 2016 IBM Corporation Brennan Preine SeniorCloudAdvisor Brennan Preine is a Senior Cloud Advisor with extensive sales, consulting and management experience, focused on the strategic linkage between information technology and business imperatives. He has been a Business Development Executive with IBM Cloud since 2010, most recently concentrating on Big Data and Analytics. Brennan is a thirteen year IBM veteran who has also fulfilled both Sales and Consulting roles with GTS and GBS, including IT Strategy, Grid computing and IT Optimization. Prior to joining IBM, Brennan was a senior IT Strategy Consultant with PWC Consulting and Vice President, Credit Information Systems, for CoreStates Financial Corporation. He holds a B.A in Economics from the University of Pennsylvania and a M.S. in Information Systems from Drexel University. Brennan resides in the Philadelphia, PA area and is married with two college-age sons. He is an avid rower and has been a volunteer community organizer for the cause of open space preservation. He also enjoys, reading, cooking, golf and skiing.
  133. 133. 137 © 2016 IBM Corporation Useful Links – gohere tolearn more and get smart, fast!  https://www.youtube.com/user/softlayer − Data center tours – DAL05 (where you are today), Amsterdam − SoftLayer Portal walkthrough  www.softlayer.com/datacenters − Information about all data centers  www.softlayer.com/networks − Information about networks including transit, peering status  http://lg.softlayer.com − Looking glass – full visibility into network connections, status and latency  http://sldn.softlayer.com − SoftLayer Developer Network – Home of all the documentation you need for leveraging the SoftLayer API  http://knowledgelayer.softlayer.com/ − SoftLayer Knowledgelayer, your single stop for learning more about all things SoftLayer.  http://www.softlayer.com/press/release/2122/ − Press release: Gaming companies flock to SoftLayer’s cloud, adding to 130 million players worldwide