Employee welfare measures

A Study on Employee Welfare Measuresin Mas Enterprises Ltd.
Holy Cross College of Management and Technology Puttady 1
1.1 INTRODUCTION
The concept of employee welfare is dynamic. Its broad perspective
and contents are prone to change depending on socio economic changes
that occur in society. The well-being and economic prosperity of the country
are dependent on the productive capacity and contribution of work force
towards the material wealth of the society. Employee welfare includes
provisions of various facilities and amenities in and around the work place
for the better life of the workers. It is a part and parcel of social security. In
India some welfare facilities are compulsory as per labour laws. While others
are purely voluntary in character. It should be noted that expenditure on
employee welfare is a profitable investment in the long period as it motivates
the worker for higher productivity.
A study entitled “Effectiveness of Employee Welfare Measures in
Mas Enterprises ltd.” Vandanmedu. The study covers Statutory and non-
statutory provisions concerning labour welfare, which includes salaries and
wages, promotion, training, leave facility, uniform facility, medical facility,
housing facility, transport facility, welfare fund, canteen, recreation, safety
measures etc. provided by the company.

OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVE:
1. To study the employee welfare activities in Mas Enterprises Ltd.
Vandanmedu.
SECONDARY OBJECTIVES:
1. To study various welfare measures provided by the company.
2. To identify the satisfaction of employees with regards to welfare
activities.
3. To know about the working conditions.
4. To suggest new welfare schemes for employees.
1.3 SCOPE OF THE STUDY
The study on “Employee welfare Measures in Mas Enterprises Ltd.”
has through light to the welfare measures of employee in the organization.
This study will help the top management to improve their labour welfare
measures favourable to employees of Mas Enterprises Ltd. The study covers
the whole organization is taken into consideration and the survey is
conducted among the workers through the questionnaire.
1.4 PERIOD OF THE STUDY
Period of the study is from 1st December 2012 to 31st December 2012

1.5 LIMITATIONS OF THE STUDY
As any other research, this research also has certain limitations as
mentioned below.
1. Because of the limited time period, an in-depth study not possible.
2. Some workers are not willing to provide the information.
3. The changes of personnel prejudices and bias were greater among the
respondents.
4. The study conducted on study purpose only.
5. The number of selected workers and employees for study is relatively
less sample size.

REVIEW OF LITERATURE
2.1 DEFINITION OF EMPLOYEE WELFARE
The ILO (International Labour Organization) defined, “welfare as a term
which is understood to include such services and amenities as may be
established in or the vicinity of undertaking to perform their work in
healthy, congenial surrounding and to provide them with amenities
conductive to good health and high morale”.
According to Arthur james Todd, “welfare as anything done for the
comfort or improvement and social of the employees over and above the
wages paid, which is not a necessity of the industry”.
MEANING OF EMPLOYEE WELFARE
Employee welfare means, such services, facilities and amenities such as
canteens, rest and recreation facilities, arrangement for travel to and for the
accommodation of workers employed at a distance from their home, and
such other services, amenities and facilities including social security
measures as contribute to improve the condition under which workers are
employed.
CONCEPT OF EMPLOYEE WELFARE
Employee welfare may be viewed as a total concept, as a social concept
and a relative concept. The total concept is a desirable state of existence
involving the physical, mental, moral and emotional well-being. The social
concept of welfare implies, of man, his family and his community.
The relative concept of welfare implies that welfare is relative in time and
place. Employee welfare implies the setting up of minimum desirable
standards and the provision of facilities like health, food, clothing housing,
medical allowance, education, insurance, job security, such as to safeguard
his health and protect him against occupational hazards. The worker should

also be equipped with necessary training and a certain level of general
education.
WORKER’S EDUCATION
Reading room, circulating library, visual education; literary classes,
adult education, social education; daily news review; factory news bulletin;
cooperation with workers in education services.
Welfare facilities may also be categorized as (a) intra-mural and (b)
extra-mural.
INTRA-MURAL FACILITIES
Intra-mural activities consist of facilities provided within the factories
and include medical facilities, compensation for accidents, provision of
safety measures, activities relating to improving of employment, and the
like.
EXTRA-MURAL FACILITIES
Extra-mural activities cover the services and facilities provided outside
the factory such as housing accommodation, indoor and outdoor
recreational facilities, amusement and sports, educational facilities for
adults and children and the like.
It may be stated that the welfare activities may be provided by the
employer, the government, non-government organizations and the trade
unions. What employers provided will be stated later, the activities
undertaken by other agencies are mentioned here.
WELFARE FACILITIES BY THE GOVERNMENT
With a view to making it mandatory for employers, to provide certain
welfare for their employees, the government of India has enacted several
laws from time. These laws are the factories act, 1948; the mines act, 1952;
the plantation labour act 1951; the bid and cigar workers (conditions of
employment) act 1966; and the contract labour (regulation and abolition)
act, 1970. another significant step taken by the central government has

been established in coal ,mica, iron-ore, limestone and dolomite mines. The
welfare activities covered by these funds include housing, medical,
educational and recreational facilities for employees and their dependents.
WELFARE ACTIVITIES BY THE TRADE UNION
Labour union have contributed their share for the betterment of the
employees. Mention may be made here of the textile labour association of
headband and the railway men’s union and the mazdoor sabha of kanpur,
which have rendered invaluable services in the field of labour welfare. The
welfare activities of the textile labour association. Ahmedabad,are worth
nothing.
WELFARE WORK BY VOLUNTARY AGENCIES
Many voluntary social-service agencies have been doing useful labour-
welfare work. Mention may be made of the Bombay social service league, the
seva sadan society, the maternity and infant welfare association, the YMCA,
the depressed classes mission society and the women’s institute of Bengal.
The welfare activities of these organizations of recreation and sports for the
working class.
STATUTORY AND NON-STATUTORY
Welfare activities may also be classified into (i) statutory and (ii)
non-statutory provision.
STATUTORY EMPLOYEE WELFARE FACILITIES
Section 42 to 50 of the factories act of 1948, deal with provisions for the
welfare of the workers.
1) Washing Facilities (Sec.42)
According to sec. 42 every factory shall provide adequate and suitable
washing facilities, separately screened for male and female workers,
conveniently accessible and clean

2) Storing and Drying Cloth (Sec.43)
According to sec. 43, every factory shall provided a place for keeping
the clothes which are not worn during working hours and drying of wet
clothes.
3) Sitting Facilities (Sec. 44)
Every factory shall provide for suitable arrangements for sitting for all
workers obliged to work in a standing position.
4) First Aid Facilities (Sec.45)
For every 150 workers, there must be readily accessible and well
equipped first – aid box. This box must contain the prescribed contents and
it must be in charge of a responsible person who holds a certificate in first –
aid. Where more than 500 workers are employed an ambulance room shall
be provided and maintained.
5) Canteen (sec. 46)
Every factory where 250 workers are employed, the occupier has to
maintain a canteen for the use of workers.
6) Shelter, Rest and Lunch Rooms (Sec.47)
In every factory where in 150 workers are employers are employed,
the occupier shall provide shelter, rest rooms and lunch rooms.
7) Lighting sec(17)
The RBL must be employed in located things is sight. In every part of
a manufacturing process where workers are working or passing, there
provided and maintained sufficient and suitable light, natural artificial both.
8) Drinking water (sec18)
The RBL working place is so hard, employees are need to emphasize the
important of providing liberals supply of cool and pure water. The lay down

that in every places effective arrangement must be made to provide and
main at suitable place conveniently situated for all workers employed there
in a sufficient supply of drinking water. The water pumps are situating for
five places in factory.
NON – STATUTORY EMPLOYEE WELFARE FACILITIES
1) Educational Facilities
Educational facilities are important that the children of the workers
should be provided with educational facilities.
2) Medical Facilities
Employers, whether in private or in public sectors have been providing
medical facilities for their workers and their families. Besides general
medical treatment and health-care, separate arrangements for specialist
treatment for diseases like T.B. cancer, leprosy, and mental disease.
3) Transport Facilities
Transport facilities to workers residing at a long distance are essential
to relieve them from strain and anxiety. Such facilities also provide greater
opportunity for relaxation and recreation and help in reducing the rater of
absenteeism.
4) Recreation Facilities
Recreation facilities afford the worker an opportunity to develop his
sense of physical and mental discipline. It has an important bearing on the
individual’s personality as well as his capacity to contribute to social
development.
5) Housing Facilities
Some of the industrial employers both in public and private sector
have provided housing facilities to their employees. The company also
renders assistance to the co-operative housing societies formed by its
employees.
Training and development
The RBL’s various employee improvement conducts the various places

and various programmers. This main motive is improving the employee
moral,
knowledge and skill also to get g his work.
DISPENSARY
With the premises of the mill, they provided, first- aid facility in
dispensary. They are providing 24 hours service with duty doctors,
pharmacy, bed facilities and ambulance van in case of emergency. This
provided for the workers and his family members.
The manner of execution of subsiding programmers welfare
measure
1) Distribution of 1 kg sweets to each of the employees / staff on the
occasion of Deepavali.
2) Provisions of educations allowance of 250% per child per annum and
maximum of Rs 500% to each of the employees.
3) Provision of medical allowance of Rs 100 per month for the employees
who are not covered under ESI scheme.
4) Provision of tea allowance of Rs 2.50 pasie per month to all the
employees of the society.
5) The society has maintained a trust for the employees group gratuity
fund.
6) The society has provided house building advance facilities to the
employees.
7) The society has provided motor conveyance advance facilities to the
employees.
8) To society has provided encashment of earned leave facilities to the
employees.

RESEARCH METHODOLOGY
3.1 MEANING OF RESEARCH
Research has been defined as the manipulation of things, concepts, or
symbol for the purpose of generalizing to extend, correct or verify knowledge,
whether that knowledge aids in construction of theory or in the practice of
an art. Research is an art of scientific investigation. It is a common way of
search for knowledge. Research is common parlance refers to search of
knowledge. One can also define research as a syntific and systematic search
for pertinent information on a specific topic. In fact research can also be
through as a careful investigation especially through search for new facts in
any branch knowledge.
3.2 DEFINITION OF RESEARCH
According to Clifford Woody ‘research comprises defining and redefining
problems formulate hypothesis or suggested solutions, collection, organizing
and evaluating data, making reduction and reading conclusion, and at last
carefully testing the conclusion to determine whether they fit the formulated
hypothesis’.
3.3 RESEARCH DESIGN
Research design is a master plan or model for the conduct of formal
investigation & survey; it is the specification of methods & procedures for
acquiring the information needed for solving the problem.
Different Research Design
1. Exploratory Research Design
2. Descriptive Research Design
3. Diagnostic Research Design
4. Experimental Research Design

Descriptive research includes description of the state of affairs as it exist at
present.
3.4 SAMPLING DESIGN
Sampling may be classified as the process of obtaining the information
about an entire population by examining only a part of it. In any
investigation, if data are collected only from a representative part of the
universe. We say the data are collected by sampling.
Universe
Population/universe is the aggregate of all possessing certain specified
characteristics on which the sample seeks to draw inference.
Universe of this study is 200 employees of MAS ENTERPRISES LTD.
VANDANMEDU
Sample
A finite subset of a population, selected from it with the objective of
investigating its properties is called a sample of that population.
Sample size
The number of sampling units selected from the universe to form a
sample is called sample size. Here the sample size for the study is 100
respondents from 500 employees.
Sample unit
The sampling unit may contain one or more population elements. Officers
and office staff in MAS ENTERPRISES LTD, VANDANMEDU were taken as
the sample unit.

Sampling technique
Various methods available for selecting samples. Here we adopted simple
random sampling technique. In simple random sampling every element will
get equal chance for being included in the sample.
3.5 SOURCE OF DATA
After establishing the objectives & determining the design of the research, it
is necessary to collect accurate data.
The methods used for the collection of data are,
 Primary data
 Secondary data
Primary Data
The source by which data are collected originally for ascertain purpose
is called primary source. The data collected from primary source are named
Primary data. Purpose of the study, primary data was collected with the help
of Questionnaire & Personal interview.
Secondary data:
The source of the data is said to be secondary data to be used are published
by another organization. The data obtained from secondary source are called
secondary data.
3.6 TOOLS USED FOR DATA COLLECTION
THE MAIN TOOL USED IN THE STUDY IS;
1. Questionnaire
The questionnaire is the medium of communication between the investigator
and respondents. It is the medium for obtaining information by a list of well

framed questions. The success of an investigator depends on the framing of
questionnaire.
2. Record Search
3. Personal Interview
3.7 STATISTICAL TOOLS USED FOR DATA ANALYSIS
Percentage analysis method is used for the analysis of primary data
collected from the samples.
Percentage = (No. of respondents/total respondents)*100
3.8 TOOLS USED FOR DATA PRESENTATION
 TABLES
 BAR DIAGRAMS
 PIE DIAGRAMS
3.9 SOFTWARE TOOLS USED FOR PROJECT PRESENTATION
The software tools used for the study are Microsoft word & M S Excel

3.1 INDUSTRY PROFILE
Cardamom is known as the “Queen of Spices”. It is one of the most highly
priced and exotic spices in the world. It is a perennial tropical herb plant
belonging to the ginger family and grows from a thick rootstalk up to around
6-10 feet, indigenously grown in the evergreen forests of the Western Ghats
in South India.
A) TYPES AND DISTIBUTION
The two main genera of the ginger family that are named as forms of
cardamom are distributed as follows:
 Elettaria (commonly called cardamom, green cardamom, or true
cardamom) is distributed from India to Malasia.
 Amomum (commonly known as black cardamom, brown cardamom,
kravan,java cardamom, bengal cardamom, siameese cardamom, white
cardamom, or red cardamom)is distributed mainly in Asia and
Australia.
B) VARIETIES
There are initially three natural varieties of green cardamom plants.
 Malabar (Nadan 1 Native)-As the name suggest, this is the native
variety of Kerala. These plants have principle which grows horizontally
along the ground.
 Mysore –As the name suggests, this is a native variety of the
Karnataka. These plants have panicles which grow vertically upward.
 Vazhuka –This is a naturally occurring hybrid between Malabar and
Mysore varieties, and the panicles grow neither vertically nor
horizontally, but in between.
Recently, a few planters isolated high yielding plants and started multiplying
them on a large scale. The most popular high yielding variety is

“Njallani.”Njallani is also known as “rup-ree-t,”is a unique high –yielding
variety cardamom variety developed by an Indian farmer, Sebastian Joseph,
at Kattappana in south Indian state of Kerala. The variety has high
adaptability to different shade conditions and can also be grown in
waterlogged areas.
C) APPLICATIONS :
The commercial part of cardamom is the fruit (capsule) of the plant that
used as a spices and a flavoring agent. It is considered to be versatile spices,
as it used in both sweet and salty foods. Oil from the seeds and the leftover
resin has their usage in processed foods, tonics, liquros and perfumes. The
fruit also finds significant usage in Ayurvedic medicines, as it has healing
effects in dental infections, digestive disorders, etc.
D) USES OF GREEN AND BLACK CARDAMOM
Both forms of cardamom are used as flavorings in both food and drink, as
cooking spices and s a medicine. Elettaria cardamom (the usual type of
cardamom)is used as a spices, as a masticator, and in medicine; it is also
smoked sometimes.
E) FOOD AND DRINK
Cardamom has a strong, unique taste, with an intensely aromatic,
resinous fragrance. Black cardamom has a distinctly more smokey,through
not better, aroma with a coolness some consider similar to mint. Green
cardamom is one of the most expensive spices by weight, but little is needed
to impart the flavor. Cardamom is best stored in pod from because once the
seeds are exposed or ground they quickly lose their clover. However, high
quantity ground cardamom is often more readily available and is an
acceptable substitute .
It is common ingredient in Indian cooking and its often used in banking
in Nordic countries, such as in the Finnish sweet bread pula or in the
scandinavianbread julekake.In the middle east,green cardamom power is
used as a spice for sweet dishes as well as traditional flavoring in coffee and

tea. Cardamom pods are ground together with coffee beans to produce a
powered mixture of the two, which is boiled with water to make coffee.
Cardamom is used in some extent in savory dishes. In some Middle Eastern
countries, coffee and cardamom are often ground in a wooden mortem,a
mihabaj, and cooked together in a skillet, a “mehmas”,over wood or gas, to
produce mixtures that are as much as forty percent cardamom.
In South Asia, green cardamom is often used in traditionally Indian
sweet and in Masala chi(spiced tea).Black cardamom is sometimes used in
garam masala for curries. It is occasionally used as a garnish in basmati
rice and other dishes. Individual seeds are sometimes chewed and in much
the same as chewing gum; it is even used by Wrigley’s where it states “with
cardamom to neutralize the toughest breath odor.” It has been known to be
used for gin making.
F) TRADITIONAL MEDICINE
Green cardamom is broadly used in south Asia to treat infections in teeth
and gums, to prevent and treat throat troubles, congestions of the lungs and
pulmonary tuberculosis, inflammations of eyelids and also digestive
disorders. It is also used to break up kindly stones, and was reportedly used
an antidote for both snake and scorpion venom. Amomum is used as a spice
and as an ingredient medicine in system of the traditional Chinese medicine
in china, in Ayurvedha in Indian, Pakistan, Japan, Korea, and Vietnam.
Spices in the genus amomum villosum cultivated in China, Laos and
Vietnam is used in traditional chines medicine to treat stomach issues,
constipation, dysentery, and other digestion problems. “Tsaoko” cardamom
Amomum taco-ko is cultivated in Yunnan, China and Northwest Vietanam,
bothfor medicinal purpose and as spices. Increased demand, people typically
isolated from many other markets. Until recently, Nepal had been the world
largest producer of large Cardamom. Guatemala has become the world
biggest producer and exporter of cardamom, with an export total of
US$137.2Million for 2011.

GLOBAL SCENARIO-DEMAND AND SUPPLY
Cardamom is generally produced in the tropical regions of the world. The
total world production of this spice is around 35,000 MT per annum and
the largest producing country is Guatemala followed by India. Consumption
of cardamom has sharply increased throughout the world during the last
two decades. The major consuming countries of cardamom are the Middle
Eastern countries, India, Pakistan, European countries, the US, and
Jappan. Middle Eastern countries such as Saudi Arabia and the United
Arab Emirates, and South-East Asian countries such as India, etc., account
for more than 60% of the world consumption.
Saudi Arabia is the single largest importer of cardamom in the world,
followed by Kuwait. Following is a list of countries/territories that are the
major importers:
1.Saudi Arabia 2. Kuwait 3.UAE
4.China 5.Japan 6.Hong Kong
7.Netherlands 8.Singapore 9.United States of America
Guatemala produces around 23,000MT yearly, the largest in the world,
accounting for almost 66% of the total global production.

INDIAN SCENARIO-PRODUCTION &CONSUMPTION
Indian consumes almost 90% of the domestic production. The maximum
demand comes from the western part of the country at around 45% followed
by the northern part constituting about 35%. As India’s production is
capable of satisfying the domestic consumption demand, it does not import
any cardamom from outside countries. However, cheaper Guatemalan
cardamom finds its way into the country and are preferred for low value
uses like pan masala, etc. The leftover cardamom produced in the country is
exported every year that makes India a net exporter ever in the world
market. India exports 5-8% of its total production, mostly the premium
grade. India also exports by-products of cardamom oil and oleoresins to
European countries.
Following are the major countries that import cardamom and its by
products from India:
1.Saudi Arabia
2.Japan
3.Malaysia
4.U.K
5.Kuwait
Saudi Arabia is the largest market for Indian cardamom. It gets a share
of around 60%followed by Japan with 26% of the total India exports.
Belgium, South Africa, Oman, Bahrain, UAE, Greece, Newzealand and Italy
are other important buyers of Indian cardamom. Guatemala reduces India’s
export market competitiveness by providing cardamom at cheaper rates
thanks to their high productivity.

MEASUREMENT:
 Freshness, colour, aroma and size.
 Production in competing countries like Guatemala.
 Annual production in India.
 Seasonal variations and time of arrival of the crop in the market.
 Weather condition in India.
 Domestic festival demand.
MAJOR TRADING CENTERS:
 Vandanmedu (Kerala)
 Bodinayakanur (Tamil Nadu)
 Kumily (Kerala)
 Nedumkandam (Kerala)
 Puliyanmala (Kerala)
 Mumbai
 Delhi
 Kanpur
Kerala –Cardamom Hill Reserve
The cardamom hill was an administrative area under two revenue officers
created by the royal proclamation of Kingdom of Travancore in April 1822 to
promote cardamom cultivation and to give facilities and protection to
cardamom farmers. The cardamom Hill Reserve(CHR) is within the
cardamom Hills Idukki District. It comprises about 15,721 acres(63.62 km)
as per 1897royal proclamation of the Kingdom of Travancore. But later the
area was misquoted by many expert as 2,15,721 acres which originated as a
typographical error. It is bordered by the Tamil Nadu border to the east,
Periyar Wildlife Sanctuary on the north. The rain forests of CHR are a
natural wildlife Sanctuary on the north. The rain forests of CHR are a
natural wildlife Sanctuary on the south, the periyar river on the west,and

Boddy mettu, Chokkanad and Wudirapuzha to the north. The rain forests of
CHR area a natural wild life corridor to Periyar National Park from the
Animals hills Palni hills of Tamilnadu and is the catch meant area of 6
major hydro-electric projects in district projects in Idukki District. Now it is
situated in the idukki district of Kerala.
According to Chief Secretary Government of Kerala cardamom hills land is
government land under the control of the revenue department for more than
a century. Than extent of Cardamom hill area was 1071.9746km of which
568.6 km was assigned under various land assignment rules. The balance of
503.38km is leased to farmer for cardamom production of india. CHR
contain the cardamom research station, situated in the Pampadumpara
village of Udumanchola taluk. It is located on the eastern side of Kumily-
Munnar road. CHR is the center of a controversy between the forest
department and the revenue department over control of the cardamom
plantation in the Reserve. Non-cardamom cultivation, illegal land
conversions, and scale destruction of trees in the CHR have been blamed
flash-floods and land slips in Idukki and situation problems in the Idukki
dam.
TOP CARDAMOM MANUFACTURES AND EXPORTERS IN
KERALA:-
 Nat raj Exports Cochin
 Rajeev Traders Cochin
 Manohar Botanical Extracts Pvt Ltd Cochin
 Sparsh Contact Nedukandam
 Johnsons exports Nedukandam
 Hargo tech overseas Cochin
 Jai Dopal Enterprise Cochin

Major co-operative societies:
 Udumpanchola Taluk Co-operative Society Ltd.
 Peerumedu Developed Society Ltd.
 Pala Marketing Co-operative Society Ltd.
 Devikulam Taluk Co-operative Society Ltd.

3.2 COMPANY PROFILE
MAS Enterprises was formed in the year 1982 as a partnership firm and
later converted to a Public Limited Company in 1994, having Registered
Office at Vandanmedu, Idukki District, Kerala and changed the name to Mas
Enterprises Ltd.
Earlier the firm was concentrating only on agri business. Later when
the firm was converted to a Limited Company, it has expanded its capital
base and the Company is presently having diversified business activities
such as Plantation, Export, Auction, Manufacturing, Marketing, Trading etc.
The turnover of the Company was Rs. 7,760 lacs during the year 2006-07.
The Company have direct link with the farmers and all its core
activities are farmer oriented. The Directors of the Company are leading
planters having plantations in Kerala and Tamilnadu.
As a part of its distribution and trading, MAS Enterprises Limited is
marketing all type of Agri Inputs such as Organic Manure, Chemical
Fertilizers, Pesticides, Bio Fertilizers, Organic & Bio Pesticides, Plant Growth
Regulators, Sprayers, Pump Sets and Sprinkler & Drip Irrigation
Equipments, Green Houses, HDPE Pipes etc for more than two decades. The
company has a very good sales network and they are marketing the
products concentrating in the plantation areas of Kerala. They are supplying
the products to the dealers all over Kerala and the operations are monitored
from the Head Office and branch offices.
In addition to the marketing of Agri Inputs, they are helping the farmers to
market their products. They are conducting cardamom auction under
registration from the Spices Board. They are exporting spices & coffee to
Middle East Countries, and Japan and are pioneers in branding spices and
trading all over India. They are marketing Spices and Tea in consumer
packets under the brand name MAS SPICES and MAS CHAAYA. The
Company has its own plantation to the extent of 600 acres in Kerala

producing Cardamom, Pepper and Coffee. Presently the company is
developing about 100 acres of Vanilla plantation.
In order to supplement the core areas of operations, Mas has floated
subsidiaries which are involved with Tourism, Manufacture of agro inputs,
Tea Production, Food Parks etc. The companies coming under the umbrella
of the parent company Mas Enterprises Ltd. Are the following.
MAS GROUP OF COMPANIES
1. MAS ENTERPRISES LTD - H.O: VANDANMEDU
2. MEL ORGANICS (P) LTD - H.O: SILLAI-TN
3. MAS NATURALS INDIA (P) LTD - H.O: VANDANMEDU
4. GRAND PARK TEA INDUSTRIES - H.O: CHETTUKUZHY
5. MAS INDIA AGRO CHEMICALS (P) LTD- H.O: KOTTAYAM
6. AYUR COUNTY RESORTS LTD. - H.O: MUNNAR
7. SPECIALITY INDIAN FOOD PARKS &
EXPORTS (P) LTD - H.O: COCHIN
DIVISION OF MAS ENTERPRISES LTD.
I. Agri Division
It is the oldest division of the Company and it markets fertilizers, pesticides
and agricultural implements like micro irrigation system, sprinkler irrigation
system, diesel & electric motor pump sets, HDPE & PVC pipes and Honda
Products. The agri division distributes diversified line of insecticides,
fungicides, weedicides, plant growth regulates, bio-fertilizers, neem based
pesticides, bio-fungicides, Micronutrients, Chemical & Organic fertilizers.
MAS Enterprises Limited has a strong Marketing infrastructure that is
supported by a network of over 200 dealers spread all over Kerala and over

35 Field sales and service personnel. The division undertakes the liaison
work, installation and after sales services of Sprinkler and Drip Irrigation
Equipments including pump sets. In addition, the Company undertakes the
designing, installation and services of all types of irrigation systems. The
division is also engaged in fertilizer Mixture manufacturing.
Marketing Agri Inputs
 Through Retail Outlet
 Direct Marketing
II AUCTION DIVISION
The auction division conducts Cardamom Auction on all Friday’s at
Vandanmedu, Kerala as per the rules and regulation of the
Spices Board. Among the Cardamom Auctioneers MAS Enterprises adorned
the first position in the year 1999-2000 in India.Currenty it is the third
biggest player in auction in India.
The planters pool their cardamom with the various collection depots
located in Kerala and Tamilnadu. The bidders quote Prices based on the
sample displayed and the bid finalized to the highest bidder.
Auction division has an average of 1000 Mt every year.
III F.M.C.G DIVISIONS
The FMCG Division markets Curry Powders, Tea and all types of
Spices in bulk and in consumer packets all over India under the brand
name “MAS SPICES”, “MAS CHAAYA”, “MAS CURRY POWDER” etc. The
Division has its own manufacturing and Packaging facility at
Bodinayakanur, Tamilnadu. There is distributor net work in all districts of
Kerala and parts of Tamilnadu. This division has tie up with very popular
brands for supplying curry powders under their brand.
IV EXPORT DIVISION
MAS Enterprises Limited is a major exporter of Cardamom to Middle East
Countries. Division Exports around 200 tons of Cardamom and 50 tons of
Coffee every year to various countries including Japan. The division is also

Exporting Curry Powders, Herbal Tea, Organic Tea and Other Spices. The
division is receiving awards for its export performance from Spices Board
regularly.
This division is also engaged in importing bio fertilizers like humas, humic
acid, nitro phoska etc. and marketing it at very reasonable rates compared
to other like products. The division has Laison office at Dubai to coordinate
the exports.
V MANUFACTURING DIVISION
The main manufacturing activities under the company include mixing of
fertilizers, Production of Micronutrients, wetting agents, Neem Pesticides,
Bio-Pesticides, etc. Division has its factories at Bodinayakanur, Tamilnadu
and Kurichi, Kerala.
VI PLANTATION DIVISION
Company owns 600 acres of Cardamom and Coffee Estates in Idukki
District, Kerala . The main Projects are
1. Muthukad Estate, Chinnakkanal – 370 Acres
2. Spices Valley Estate, Perumpadappu – 70 Acres
3. Subbugowdenpara Estate, Udumbanchola – 160 Acres
The plantation division of Mas has one of the best plantations in Idukki
district in terms of planting, infrastructure facilities and yield. All the
plantations are well maintained and professional are managing the
activities. During the year 2006-2007 the production of cardamom from the
estates was 220 tons valued at Rs.601 lacs and for the year 2007-2008 the
production is estimated at 250 tons ,valued at Rs.875 lacks.
VII SPICES DIVISION
The division markets spices through distributors and dealers all over India.
The division is responsible for building the brand name “Mas” for spices in
the domestic market. It has marketing offices at Delhi, Thirupathy and
Bangalore and dealer net work in major trading centers like Mumbai,
Ahamedabad, Hyderabad, Calcutta etc.

This division has arrangements with Multi Commodity Exchange (MCX) as
strategic partner for supply of cardamom to MCX clients.
VIII TELECOMMUNICATION DIVISION
This division is the exclusive franchisee of BSNL telephone and mobile
connections in Idukki District. The monthly turnover of this division is more
than 100 lacs.
This division deals with all products of BSNL and has net work all over the
district for regular supply.
3.2.3 GROUP OF COMPANIES
As a policy for expansion and efficient management, the parent company
Mas Enterprises Ltd. is retaining the core areas of- Plantation in Kerala,
Auction, Agri Business and Cardamom trade. The new areas of expansion
are added through group companies floated.
1. MEL ORGANICS (P)LTD
MEL Organics (P) Ltd is having Head Office and factory at
Sillamarathupatti, Tamil Nadu and branch office at Vandanmedu. The
company is manufacturing Copper Sulphate , quality Neem Cake, Neem
based organic Pesticides, Wetting agents etc.
Activities
 Production and Marketing of Copper Sulphate
 Production and Marketing of Neemcake
 Production and marketing of Organic Pesticides, Wetting agents
etc.
2. MAS NATURALS INDIA (P) LTD
MAS Naturals India (P) Ltd is having its Head Office at Vandanmedu,
Idukki (District) and Branch Office at Cochin. The company has
manufacturing facility for olio resins and spices oil extraction at
Chinnakanal, Munnar and also the C&F agency. Recently it has acquired a

50 acre cardamom plantation at Udumbanchola as a part of the
diversification and expansion of its activities.
The company has started its food products division by entering into
distribution of the famous brand “ Palat “.
Activities
 Cardamom plantation
 Manufacturing Oleoresin and spices oil extraction
 C& F agent of
M/s De-Nocil Crop Protection Ltd., Mumbai
 Distribution of Palat brand food products.
3. GRAND PARK TEA INDUSTRY
Grand Park Tea Industry is a partnership firms with factory at
Chettukuzhy, Idukki (District) engaged in Tea Manufacturing. It is selling its
product through auction as well as through distributors under the brand
“Grand Park Tea”.
4. MAS INDIA AGRO CHEMICALS (P) LTD
Mas India Agro Chemicals (P) Ltd is having factory and office at
Kurichy, Kottayam (District.). The Company manufactures HDPE Pipe using
most modern machinery. The product has superior quality.
5. AYUR COUNTY RESORTS LTD, CHINNAKKANAL
Situated Near Munnar (15 Km), Kerala, on the National Highway –NH 49, is
the Ayur County Tourism Village. This is spread over 30 acres of land owned
by the company and its directors. In this tourism village, the company owns
a 30 room project under the name Chancellor Resorts. It is in a beautiful
location and with very good view of the tea gardens, lake and hills. A new
resort complex of 40 rooms of four star categories is coming up in the
property having a capital outlay of Rs.600 lacks.
Ayur County Resorts has commenced a unique investment product called
LAP. This gives an opportunity for individual to invest and earn good return

in the booming tourism business of Kerala. Those who love to live in the
beautiful climate of Munnar and its unspoilt nature can own private pool
villas in Ayur County Tourism village. Project outlay Rs.2500 lacs
Activities: jams, squashes under this brand.
POLICIES PRINCIPLES &PLANS
The company Mas Enterprises Ltd. believes in the theme and motto of
quality in services and products. It has made use of all available
opportunities to expand and consolidate its activities. The company has very
minimal levels of media advertisement and thru its quality products and
services it is developing its business. For the new areas of expansion also
this principle is followed. The company considers that its satisfied
customers as the best medium of advertisement. All its project have the sole
motto of “Quality “.The brand “MAS” is picking up among the segments of
spices including plantation, tourism and FMCG which are considered as the
core areas. Even in Export market the product of MAS has a competitive
edge over others because of its quality.
The company has also developed an efficient system of management over the
past 23 years of business. Well trained professional people are managing
each division. In house training and personal development programs are
conducted to optimize the performance of employees.
Each division is managed by division heads who are specialized in the
respective fields. They are reporting to AGMs and GM.The Managing
Director, Joint Managing Director and Executive Director are controlling the
day to day affairs and they are formulating the plans.
The financials of the company for the last 3 years will stand to testify the
strength of its ideas, innovations and skills.
The group has presence in the two important tourist destinations in Kerala
“Gods Own Country’- Thekkady and Munnar. These are being further
developed to international standards. Plans are made to enter into

plantation tourism and eco tourism. This will be of international standard
with most modern facilities.
The cardamom plantations are developed using most modern farming
techniques. The plantation is irrigated with micro sprinklers and foggers and
with system controlled operations, the quality and yield are optimized.
Specialty Indian Food Parks & Exports (P) Ltd , subsidiary of Mas
Enterprises has launched a variety of food products under the “ Palat “
brand. The brand “Palat “is very famous among the Keralites all over the
world.
Mas Enterprises Ltd. having its strong base in the plantation sector has
been able to grow through agri related activities. Tourism and Food Products
are added to its business with a view to capitalize on the demand. With its
plans for the future based on strong principles and policies, the company
hopes that, it can be leader in the respective business sector within a few
year.
OWNERSHIP PATTERN
MAS Enterprises ltd. is not a listed company. The company is owned
by the directors.
Managing Director - Mr. T.T JOSE
Executive Director - Mr. ANJO T. JOSE
All the affairs and transactions of the company are controlled and
managed by the MD.
HISTORY AND GROWTH
With modest beginnings in 1970’s as a supplier of agri-inputs, MAS
has today emerged as a leading plantation group in South India, and one of
the foremost producers and exporters of spices. The group has diversified
activities ranging from FMCG distribution to BSNL Franchisee ship.

LEGAL FRAME WORK
MAS ENTERPRISES LTD is a limited company incorporated under
Companies act 1956 having Registered Office at Vandanmedu, Idukki
District, Kerala. The Company is having diversified business activities such
as Export, Auction, Manufacturing, Marketing, Plantation
THE MISSION
“Our roadmap starts with our mission, which is en-during in declares
our purpose as a company and serves as the standard v weighs our actions
and decisions."
To create values and make a difference.
THE VISION
"Our vision serves as the framework for our roadmap and guides every
aspects of our business by describing what we need to accomplish in order
to continue achieving sustainable quality growth."
 To convert products into brands
 To be one of the leading company in knowledge.
OBJECTIVES OF THE COMPANY
The main objectives of the company are noted as follows:-
 The main objective of the company is to attain maximum profit with
minimum cost.
 The company provides our customer with quality products that helps
them to live healthy life.
 The company tries to increase the market share.

 To enhance the annual turnover of the company.
 To stimulate consumer to make purchase.
 To introduce new products.
 To encourage the existing customer to buy more.
 To be more competitive in the market.
 To create more sale in the off seasons.
 To promote export business.
 To introduce quality control techniques for improving the quality of
the products.
DIVISIONS.
 Plantations
 Cardamom
 Coffee
 Tea
 Pepper
The greatest strength of MAS is the cardamom industry, the Own
Plantation of the Company and the Plantations of its Directors.
The plantations are in and around the high ranges of South India in the
state of Kerala which is the land of spices in India. The groups plantations
are managed by professional experts and are managed with most modern
technologies both in terms of planting and processing.

 Resorts
 Ayur County (Munnar, Thekkady)
 Food products
 PALAT PICKLES AND SPICES
 Cardamom auction
The main selling medium for cardamom is the auction which is licensed
and controlled by Spices Board. The common E auction center of Spices
Board is at the first floor of the corporate office of MAS- MAS is one of the
licensed cardamom auctions under license from Spices Board (Govt of
India).
 Cardamom exports
MAS SPICES brand Cardamom is a synonym with quality in all major
cardamom markets, especially in the Middle East, The commitment to
quality and quick delivery of goods has earned a very good reputation for the
brand and Company. MAS have received awards from Spices Board for its
excellence in Cardamom Export Performance.
Cardamom is sorted into different grades based on Size, Color and liter
weight The Main export Grades for cardamom are
EB- Extra Bold AGEB.-Alleppy
Green Extra Bold
AGB -Alleppy ACS - Alleppy
Green Bold Green Small
In this above grades EB is the premium grade and AGS the lower
grade. Some other grades are Fruit, Split, and PAN etc.

The packing is usually in 250gm, 500gm, 1kg and 5kg unit packing
and 20kg or 40kg master packing. The master packing can either be bags or
cartons.
 Spices processing
MAS has it state of the Art spices grading, cleaning and processing units
both in Kerala and Tamilnadu. The infrastructures consist of exclusive
facilities built for specific purposes and modern equipments to cater to the
demand of the customers both domestic and international.

ORGANISATIONAL STRUCTURE OF MAS ENTERPRISES LTD.
e
Managing Director
Executive Director
General Manager
Purchase
Manager
Finance
Manager
System
administrator
Administrator
Marketing
manager
Manager
Production
manager
Manager
Supervisor
Accountant
Zonal
manger
Manager
(S)
Zonal
manger
Manage
r (N)
Assistant
Manager
Workers
Sales
officers
Officers
Clerk
Sales
Officers
Executives
Executives
HR Manager

PRODUCT PROFILE
MAS PRODUCT TREE
 Cardamom
 Cardamom Packaging ; 1gm, 2gm, 5gm, 10gm, 25gm, 50gm,
 Spice Powder 100gm, 250gm, 500gm, 1kg, 5kg, 20kg, 25kg, 50kg
Coriander Powder Packaging: 100 gm, 200gm,250 gm
Turmeric Powder Packaging: 100 gm, 200gm
Black Pepper Packaging : 100 gm
Chilly Powder Packaging : 100 gm, 200gm, 250gm
Cumin Powder Packaging : 100 gm
Fenugreek Powder Packaging: 100 gm
 Spice Powder Blend/ Masalas
Pickle Mix Packaging: 100 gm
Rasam Mix Packaging: 100 grn, 200gm
Sambar Powder Packaging: 100 gm, 200gm
Vegetable Curry Masala (Carton Packing) Packaging: 100 gm
Fish Curry Mix (Carton Packing) Packaging: 100 gm
Egg Roast Masala (Carton Packing) Packaging: 100 grn
Meat Masala (Carton Packing) Packaging: 100 gm, 200gm
Chicken Masala (Carton Packing) Packaging: 200gm

Channa Masala (Carton Packing ) Packaging: 200gm
Channa Masala Packaging: 200gm
Biriyani Masala (Carton Packing) Packaging : 100 gm
Garam Masala (Carton Packing) Packaging: 100 gm
Meat Curry Mix (Carton Packing) Packaging: 200gm
Chicken Curry Mix (Carton Packing) Packaging: 200gm
 Tea
Mas Chaya Packaging: 50gm, 100 gm, 200gm
Mas Strong Packaging : 500 gm, 1kg, 5kg
Mas Super Strong Packaging : 500 gm, 1kg, 5kg
Mas Highgrown Orthodox Leaf Tea Packaging : 100 gm, 200gm
Masala Tea (Carton Packing)
Mas Herbal Tea (Carton Greeshma, Sheetal, Ayur Packing)
Mas Herbal Tea (Paper Vata, Pita, Kapha Packing)
Orthodox (Pet Jar Packing) Vata, Pita, Kapha
 Dehydrated Green Pepper

MARKET SHARE
Market share, in strategic management and marketing is, according to
Carlton O'Neal, the percentage or proportion of the total available market or
market segment that is being serviced by a company. It can be expressed as
a company's sales revenue (from that market) divided by the total sales
revenue available in the market. It can also be expressed as a company's
unit sales volume (in a market) divided by the total volume of units sold in
that market. It is generally necessary to commission market research
(generally desk/ secondary research, although sometimes primary research)
to estimate the total market size and a company's market share.
Increasing market liability is one of the most important objectives
used in business. The main advantage of using market share is that it
abstract from industry-wide macro environmental variables such as the
state of the economy or changes in tax policy. According to national
environment, the respective share of different companies changes and hence
this causes change in the market values; the reason can be political ups and
downs, any disaster, any happening or miss-happening. Other objectives
include return on investment (ROI) return on assets (ROA), and target rate
of profit.
From the year 1998 MAS Products maintaining a large market share
in Kerala and also abroad. The company also tries to increase the share in
market by way of producing quality products at a reasonable price.
COMPANY STATUS
MAS Enterprises Ltd gets HACCP (Hazard Analysis Critical Control
Policy) certificate (Kerala Govt. Quality Certificate).

COMPETITORS
MAS is known for the quality of the products. Normally, it would see a
simple task for a company to identify its competitors. The competitors of
MAS Enterprises products are:-
 Eastern Enterprises Ltd.
 Tamar curry powders
 Melam
 AVT Tea
AWARDS WON
Award For The Topmost Exporter Of Cardamom Small for the year
2011-2012

Table 5.1
TABLE SHOWING THE WORKING EXPERIENCE IN THE ORGANISATTION
OPTIONS NO. OF EMPLOYEES PERSENTAGE OF
EMPLOYEES
0-5 Years 15 15%
5-10 Years 10 10%
10-15 Years 25 25%
More Than 15 Years 50 50%
TOTAL 100 100%
Source: Primary Data

Graph 5.1:
GRAPH SHOWING THE WORKING EXPERIENCE IN THE ORGANISATTION
Interpretation:
From the above graph, we can interpret that 50% of the employees has 15
years of experience in mas, 25% employees are worked between 10-15 years,
and 10% of employees are worked in between 5-10 years, balance 15% of
employees are worked for 0-15 years.
15
10
25
50
0
10
20
30
40
50
60
0-5 YEARS 5-10 YEARS 10-15 YEARS MORE THAN 15
YEARS

Table 5.2:
TABLE SHOWING WORKING ENVIORNMENT IN THE ORGANISATION
EMPLOYEES
Highly Satisfied 0 0%
Satisfied 80 80%
Dissatisfied 20 20%
Highly Dissatisfied 0 0%
TOTAL
100 100%

Graph 5.2
GRAPH SHOWING WORKING ENVIORNMENT IN THE ORGANISATION
Interpretation
From the above graph, we can understand that 80% of employees are
satisfied and 20% not happy with working environment.
0
80
20
0
0
10
20
30
40
50
60
70
80
90
Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied

Table 5.3
TABLE SHOWING MEDICAL BENEFITS PROVIDED BY THE
ORGANISATION
EMPLOYEES
Satisfied 95 95%
Dissatisfied 5 5%
TOTAL
100 100%

Graph 5.3:
GRAPH SHOWING MEDICAL BENEFITS PROVIDED BY THE
ORGANISATION
Interpretation:
From the above graph, we found that 95% employees are satisfied, 5%
employees are dissatisfied.
0
95
5
0
0
10
20
30
40
50
60
70
80
90
100
Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied

Table 5.4:
TABLE SHOWING MATERNITY LEAVES IN THE ORGANISATION
EMPLOYEES
Yes 100 100%
No 0 0%
TOTAL 100 100%

Graph 5.4:
GRAPH SHOWING MATERNITY LEAVES IN THE ORGANISATION
Interpretation:
From the above graph, we found that 100% of the employees are
satisfied with the maternity benefits.
100%
0%
Yes No

Table 5.5
TABLE SHOWING WORKING HOURS OF THE ORGANISATION
EMPLOYEES
Yes 100 100%
No 0 0%
TOTAL
100 100%

Graph 5.5
GRAPH SHOWING WORKING HOURS OF THE ORGANISATION
Interpretation
From the above graph, we found that 100% is satisfied with the working
hours of the organization.
100%
0%
0
20
40
60
80
100
120
Yes No

Table 5.6
TABLE SHOWING CONVEYANCE ALLOWENCES
EMPLOYEES
Average Satisfied 10 10%
Satisfied 45 45%
Dissatisfied 15 15%
TOTAL
100 100%

Graph 5.6
GRAPH SHOWING CONVEYANCE ALLOWENCES
Interpretation
From the above graph, we found that 10% employees are highly satisfied,
10% employees are average satisfied, 45% employees are satisfied, 15%
employees are dissatisfied and 20% employees are highly dissatisfied.
10 10
45
15
20
0
5
10
15
20
25
30
35
40
45
50
Highly Satisfied Average Satisfied Satisfied Dissatisfied Highly
Dissatisfied

Table 5.7
TABLE SHOWING REGULAR INCREMENTS
EMPLOYEES
Yes 70 70%
No 30 30%
TOTAL 100 100%

Graph 5.7
GRAPH SHOWING REGULAR INCREMENTS
Interpretation:
From the above graph, we found that 70% of employees satisfied with
regular increments and 30% are non-satisfied.
Yes
70%
No
30%

Table 5.8
TABLE SHOWING OVERTIME ALLOWENCES OFFERED BY THE
ORGANISATION
EMPLOYEES
Satisfied 15 15%
Dissatisfied 45 45%
TOTAL 100 100%

Graph 5.8
GRAPH SHOWING OVERTIME ALLOWENCES OFFERED BY THE
ORGANISATION
Interpretation
10
0
15
45
30
0
5
10
15
20
25
30
35
40
45
50
Dissatisfied

Table 5.9
TABLE SHOWING TOUR LEAVE POLICY OF THE ORGANISATION
EMPLOYEES
Yes 60 60%
No 40 40%
TOTAL 100 100%

Graph 5.9
GRAPH SHOWING TOUR LEAVE POLICY OF THE ORGANISATION
Interpretation:
tour policy and 30% are non-satisfied.
Yes
60%
No
40%

Table 5.10
TABLE SHOWING SUFFICIENT NUMBER OF TOILETS
EMPLOYEES
Yes 85 85%
No 15 15%
TOTAL 100 100%

Graph 5.10
GRAPH SHOWING NUMBER OF TOILETSIN THE ORGANISATION
Interpretation:
YES
85%
NO
15%
YES
NO

Table 5.11
TABLE SHOWING CRECHE FACILITY
EMPLOYEES
Yes 25 25%
No 75 75%
TOTAL 100 100%

Graph 5.11
GRAPH SHOWING CRECHE FACILITY
Interpretation:
YES
25%
NO
75%
YES
NO

Table 5.12
TABLE SHOWING CANTEEN FACILITY OF THE ORGANISATION
EMPLOYEES
Satisfied 55 55%
Dissatisfied 0 0%
TOTAL
100 100%

Graph 5.12
GRAPH SHOWING CANTEEN FACILITY OF THE ORGANISATION
Interpretation
25
10
55
0
10
0
10
20
30
40
50
60
Highly Satisfied Average Satisfied Satisfied Dissatisfied Highly Dissatisfied

Table 5.13
TABLE SHOWING REST ROOM & LUNCH ROOM FACILITY OF THE
ORGANISATION
EMPLOYEES
Satisfied 40 40%
Dissatisfied 5 5%
TOTAL
100 100%

Graph 5.13:
GRAPH SHOWING REST ROOM & LUNCH ROOM FACILITY OF THE
ORGANISATION
Interpretation
30
15
40
5
10
0
5
10
15
20
25
30
35
40
45
Dissatisfied

Table 5.14
TABLE SHOWING WORKING SECURITY OF THE ORGANISATION
EMPLOYEES
Good 45 45%
Average 25 25%
Neutral 20 20%
Poor 10 10%
TOTAL 100 100%

Graph 5.14
GRAPH SHOWING WORKING SECURITY OF THE ORGANISATION
Interpretation:
From the above graph, 45% employees have good working security,
25% have average security, and 20% have neutral security, 10% shows poor
security.
45
25
20
10
0
5
10
15
20
25
30
35
40
45
50
Good Average Neutral Poor

Table 5.15
TABLE SHOWING EMPLOYEE SAFETY OF THE ORGANISATION
EMPLOYEES
Yes 85 85%
No 15 15%
TOTAL 100 100%

Graph 15:
GRAPH SHOWING EMPLOYEE SAFETY OF THE ORGANISATION
Interpretation:
safety and 15% are non-satisfied.
YES
85%
NO
15%
YES
NO

Table 5.16
TABLE SHOWING WELFARE ACTIVITIES OF THE ORGANISATION
EMPLOYEES
Satisfied 40 40%
Dissatisfied 15 15%
TOTAL
100 100%

Graph 5.16
GRAPH SHOWING WELFARE ACTIVITIES OF THE ORGANISATION
Interpretation
employees are dissatisfied and 5% employees are highly dissatisfied
15
25
40
15
5
0
5
10
15
20
25
30
35
40
45
Dissatisfied

Table 5.17
TABLE SHOWING WORKERS TREATMENT IN THE ORGANISATION
EMPLOYEES
Immediately 60 60%
Within 15 Minutes 30 30%
Within 1 Hour 10 10%
More Than 1 Hour 0 0%
TOTAL 100 100%

Graph 5.17
GRAPH SHOWING WORKERS TREATMENT IN THE ORGANISATION
Interpretation:
From the above graph 60% of employees are agreed they got treatment
immediately, 30% employees are treated within 15 minutes, 10% employees
are treated within 1 hour.
60
30
10
0
0
10
20
30
40
50
60
70
Immediately Within 15 Minutes Within 1 Hour More Than 1 Hour

Table 5.18
TABLE SHOWING REST BETWEEN WORKING HOURS
EMPLOYEES
After Every 5-15
Minutes
20 20%
After Every ½-1 Hour 5 5%
After Every 2-3 Hours 15 15%
After Every 3-4 Hour 60 60%
TOTAL 100 100%

Graph 5.18
GRAPH SHOWING REST BETWEEN WORKING HOURS
Interpretation:
From the above graph 20% employees got rest after every 5-15 minutes,
5% employees said that they got rest after every ½-1 hour, 15% employees
get rest after every 2-3 hours and 60% employees say that they get rest after
every 3-4 hours.
20
5
15
60
0
10
20
30
40
50
60
70
After Every 5-15
Minutes
After Every ½-1 Hour After Every 2-3 Hours After Every 3-4 Hour

Table 5.19
TABLE SHOWING COMPLAINTS ABOUT WORKING CONDITIONS IN THE
ORGANISATION
EMPLOYEES
Always 15 15%
Often 0 0%
Sometimes 0 0%
Rarely 85 85%
TOTAL 100 100%

Graph 5.19
GRAPH SHOWING COMPLAINTS ABOUT WORKING CONDITIONS IN THE
ORGANISATION
Interpretation:
From the above graph 15% of employees have right to complaint about
their working condition and 85% of employees said that they rarely
complaint about their working condition.
15
0 0
85
0
10
20
30
40
50
60
70
80
90
Always Often Sometimes Rarely

6.1 FINDINGS
 From the data analysis it is clear that 60% employees are satisfied
with the current welfare measure policies.
 Most of the employees agreed that welfare measures will improve their
efficiency, productivity and performance etc..
 Welfare measures leads to job satisfaction and cooperation among the
employees.
 Most of the employees agreed that labour turnover can be reduced
through proper motivational techniques.

6.2 SUGGESTIONS
 The company should try to improve the welfare measures.
 The company can provide better welfare activities to the employees
 The company can adopt a better motivational policy.
 The company can give more attention on improving the employee
welfare in the organization
 The company must take adequate steps to find out timely welfare
needs of the employees.

CONCLUSION
The objective of this study was to know the various welfare measures
adopted by MAS ENTERPRISES LTD, of companies and to know the
effectiveness of welfare measures in the company. From this study we can
understand that 60% of the employees are satisfied from the company and
majority states that welfare measures improves their productivity. From this
study we can understand that welfare measures reduce the labour turn
over, absenteeism and increase the efficiency of the employees. We can
understand that welfare measures is directly related with productivity and
company provide many welfare packages to employees for increasing their
efficiency and productivity.

BIBLIOGRAPHY
1. Kottari C.R: “research methodology- methods and techniques” , New
Delhi, New age international(P)ltd., publishers, second edition 2004.
2. SubboRao P, “Human aspect of management”, Himalaya Publishing
house 2001.
3. Gupta S P, “Statistical methods, New Delhi, Sultan Chand & sons
publishers, thirty fourth edition, 2005.
WEBLIOGRAPHY
1. www.slideshare.com
2. www.masindia.com/

QUESTIONNAIRE
Respected Sir/Madam,
I am Renish K Thomas, BBA Student of Holy Cross
College Puttady, is conducting a study on Employee Welfare Measures in
Mas Enterprises ltd. So I would thankful if you cooperate with me in filling
the questionnaire.
Name:…………………………………………………..
Education& Qualification………………………….
Experience& department…………………………..
1. Since how many years you have been working with this organization?
a. 0-5 years
b. 5-10 years
c. 10-15 years
d. More than 15 years
2. How do you rate the working environment of the organization?
a. Highly Satisfied
b. satisfied
c. Dissatisfied
d. Highly dissatisfied
3. How do you rate the medical benefits provided by the organization for
the employees and their families?
a. Average Satisfied
b. satisfied
c. Dissatisfied
d. Highly dissatisfied

4. Does the company provide maternity leaves for the female employees?
a. Yes
b. No
5. How do you rate the working hours of the organization?
a. Yes
b. No
6. How do you rate the conveyance allowances offered by the
organization?
a. Highly satisfied
b. Average satisfied
c. Satisfied
d. Dissatisfied
e. Highly dissatisfied
7. Do you get regular increments?
a. Yes
b. No
8. Rate the overtime allowances offered by the organization?
a. Highly satisfied
b. Average Satisfied
c. satisfied
d. Dissatisfied
f. Highly dissatisfied
9. Do you satisfied with tour leave policy of the organizations?
a. Yes
b. No
10. Does the organization offers sufficient number of toilets?
a. Yes
b. No
11. Does the organization provide crèche facility?
a. Yes
b. No

12. How was the canteen facility provided by the organization?
a. Highly satisfied
c. satisfied
d. Dissatisfied
13. Rate the rest room & lunch room facility to the employees?
a. Highly satisfied
b. Average satisfied
c. Satisfied
d. Dissatisfied
14. Does working in the organization give you a feeling of security?
a. Good
b. Average
c. Poor
d. neutral
15. Does the company takes safety measures for employee safety
a. Yes
b. no
16. Rate the overall satisfaction with employee welfare activity of the
organization?
a. Highly satisfied
c. satisfied
d. Dissatisfied

17. With how much time the injured worker is given treatment?
a. Immediately
b. Within 15 minutes
c. Within 1 hour
d. More than I hour
18. How frequently you take rest between working hours?
a. After every 5-15 minutes
b. After every ½-1 hours
c. After every 2-3 hours
d. After every 3-4 hours
19. How frequently do you leave your workplace for complains about the
working conditions in a day?
a. Always
b. Often
c. Sometimes
d. Rarely
20. Which factor affects your efficiency other than technical aspects?

Employee welfare measures

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