2. Abstract Today's college students are conducting much of their academic research outside the physical confines of the traditional library building, using networked connections in labs, residence halls, apartments, and homes. This convenience has its drawbacks, particularly in terms of obtaining traditional reference assistance. Students anywhere can still benefit from the guidance that reference librarians are able to provide in retrieving relevant, accurate, and authoritative information. One new initiative at Kent State University is to provide virtual reference service to students at remote locations using real-time videoconferencing. This session will discuss the practical as well as the technical aspects of our experiences.
42. Bibliography… Broughton, K. M. (2001). Our experiment in online, real-time reference. Computers in Libraries, 21 (4), 26-31. Janes, J., et.al. (1999). Digital reference services in academic libraries. Reference & User Services Quarterly, 39 (2), 145-150. Kasowitz, A., et.al. (2000). Quality standards for digital reference consortia. Reference & User Services Quarterly, 39 (4), 355-363. Kenney, B. J. (2001). Academic libraries test Web-based reference. Library Journal, 126 (12), 25. Lankes, R. D. et. al. (Eds.). (2000). Digital reference service in the new millennium: Planning, management, and evaluation. New York: Neal-Schuman.
