1. OBJECTIVE
Seeking employment with a company that would allow me to gain more knowledge and
experience, as well as contribute my skills and efforts.
WORK EXPERIENCE
 Pharmacy Technician
October 2015- Present
Walgreens | Grandview, Missouri
My daily task as a Pharmacy Technician includes greeting and assisting customers
constantly, verifying patient identity and selling medications. Counting inventory, I call
patients about billing, delivering medications. I contact customers via phone about
prescription issues and returning there medication back to stock. My data entry includes
registering new patients, updating long standing customer’s private info. Process claims
by billing pharmacy insurance and secondary insurances. Type and prepare patient
prescriptions. Process drugs and supplies delivered by distributors. Order medications
for patients that are not available. Basic sanitation of work environment and stocking
pharmacy supplies.
 Senior Beauty Advisor
April 2010 – October 2015
Walgreens | Grandview, Missouri
My daily task includes cosmetic customer service, reaching sales and conversion goals.
Managed the ordering and replenishing of my dept. Build captivating displays to
increase sales within my dept. Knowledgeable in multiple departments through out the
store, assist in training new hires. Scan in vendors and unload warehouse shipments.
Customer Service Ambassador, New Hire Training , Managed Inventory in Beauty
Dept., Built Displays , Former Head Photo Specialist,
 Customer Sales Lead
October 2007 - April 2010
Bath and Body Works | Kansas City, Missouri
Opening and closing manager, trained customer service associates on cash register
functions. Studied and taught staff about new products and selling strategies.
Processed weekly shipments and built visual displays directed from corporate office.
Management, Customer Service, Product Knowledge,

2.  Intern/Teachers Assistant
June 2007 - August 2007
Chameleon Arts and Youth Development- Quest Plus Summer School Program |
Kansas City, Missouri
Education
Monitored children daily during breaks, classes, lunch and recess. Cleaned and
organized class and art supplies. Painted classes and hallways. Took and kept
inventory of all costumes and supplies. Utilized internet to extend invitations for Fringe
Fest.
Inventory, Secretary, Janitorial,
 Secretary
May 2004 - September 2004
Sacred Heart Gym | Kansas City, Missouri
Answered phone calls, signed up customers for new programs. Filed and organized
forms and customers personal documents. Cleaned and sanitized gym equipment and
offices.
Housekeeping, General office filing, Customer Service,
EDUCATION
High School or equivalent,
May 2005
Alta Vista Charter High School | Kansas City, Missouri
CERTIFICATION
National Career Readiness Certificate
July 2015
Missouri
Silver Level-Work Keys Assessment
Missouri Pharmacy Tech. License
May 2013
Missouri
SKILLS
 Pharmacy Technician
 Customer Service

3.  Management
LANGUAGES
English Fluent
CAREER HIGHLIGHTS
I have around 9 years of customer service skills; I have been employee of the month at
my current employer over 9 times. I take pride in my customer service skills, I have a
few years in management. I am willing to challenge myself and learn as much as
possible, not only to my employer but to make a better life for myself and family.
INTERESTS
Painting , Exercising , Photography
REFERENCES
Jessica Hamm
Assistant Store Manager, Walgreens
8165369108
Professional
Karen Jill Bowman
Tax Preparer, H & R Block Services, Inc
8163092878
Professional
Tina Garcia
Postal Worker, United States Postal Service
8168251624
Professional