Helping you build safer workplaces with more highly skilled employees

1. Safer workplaces,
more highly skilled
employees

3. In recognition of RAC DTEC’s continuously high standard
of training delivery and compliance, Australia’s national
regulator for vocational education and training has
appointed RAC DTEC as an approved delegate of the
Australian Skills Quality Authority, less than 10% of
RTO’s nationwide.
RAC DTEC can now respond immediately to changes in
market demand and broaden our range of course offerings
to meet your entire scope of training requirements.
Our certified training includes:
• Defensive Driving for passenger, commercial
and heavy vehicles
• Four Wheel Drive (4WD) and
All-Terrain Vehicle (ATV) training
• Off-road recovery of 4WDs and heavy vehicles
• Remote Area Operation and vehicle management
• Motorcycle training
• High risk training
In addition, The Department of Transport have selected RAC
DTEC as a preferred applicant to provide Practical Driver
Assessment services for Heavy Rigid, Heavy Combination and
Multi-Combination class licenses.
This means learners now have a more streamlined process
for the training and assessment to obtain their licence. The
benefit to you is a reduction in costs, administration and time,
while increasing the quality of truck drivers on our roads.
A comprehensive suite of training is offered for the
following industries:
We engage with our clients to
understand their business needs
and growth strategies to jointly
develop and implement people
development strategies. RAC
DTEC delivers accredited and
customised training to the biggest
names in Australian industry
Nathan Jones Business Improvement Manager
Mining and Resources
Government sector
International Education
Tourism
Health Care
Agriculture
Retail
Transport and Logistics
Utilities
Construction
Oil & Gas

4. RAC invests heavily in community and road safety initiatives which led to the purchase of RAC DTEC, a business that has been
operational for over 25 years. As the recognised authority in driver training and particularly behavioural improvement, RAC DTEC has a
proven track record with some of the largest organisations across Australia.
But our scope extends far beyond driver training. We provide solutions to clients’ wider training requirements through the delivery of
pre-deployment and induction training, safety culture development programs, Occupational Safety and Health qualifications, High Risk
licensing, Verification of Competency and Recognition of Prior Learning.
Clients value our ability to enhance safe behaviours, deliver excellent participant experiences and offer flexible training methods.
Courses are conducted at our various locations or on-site to maximise workforce value and allow you to achieve a sustainable
competitive advantage with minimal operational disruption.
Our investment in enabling technology generates real cost savings through the reduction of training management effort, provides
greater visibility into your training activity and improves ongoing budget control.
We understand that every organisation has different circumstances, procedures and practices; through our consultancy services we
deliver nationally recognised units of competency and customised training courses to suit specific requirements.
Leaders in our field
The team at RAC DTEC are seen as leaders in their fields.
Our staff and trainers live the RAC DTEC values of safety,
responsibility and quality. With years of experience in facilitation,
on-road, off-road, and on-site training, our trainers are seen as
industry authorities and subject matter experts who are fully
qualified to deliver the required units of competence.
Our team provides additional insights gained through
operational experience in remote and extreme environments.
Organisations and participants can expect the highest
standards of training and facilitation that really change
behaviours. Our highly experienced training support team
creates learning and assessment materials for both accredited
and non-accredited training. Our products are contextualised
to your organisation and can include your policies and
work practices.
Best practice methods
Practical experience and adult-learning methods ensure real
behavioural change is achieved. Courses are designed to be
highly interactive where hands-on activities focus on identifying
risks and adjusting attitudes accordingly. We apply methods
that develop conscious decision-making and interdependent
behaviours to encourage a Total Safety Culture.
Our trainers and facilitators also deliver non-accredited
and induction training that sits outside our national
certification scope.
Flexible training methods ensure all courses can be conducted at
RAC DTEC premises, or at a location convenient to you, resulting
in minimal operational disruption.
Certifications
Registered Training Organisation number 7043
and endorsed by the Australian Skills Quality Authority.
Worksafe Platinum
Australian Tourism Accreditation Standard
signalling our commitment to providing a safe,
high quality product, service and experience.
We operate under our own ISO accredited Environment, Quality and OH&S
management systems aligning with industry expectations.
As one of Australia’s oldest
national motoring organisations,
with 105 years of service, the
RAC has a long history in driver
education Damien Burton General Manager

5. As a training management organisation our services
encompass the spectrum of training development and
delivery, sourcing, facilitating, verification of competency and
specialist consultancy.
We have responded to our clients’ demands requesting
training from a single source. As a founding partner of the
DTEC Alliance, a collective of pre-qualified and likeminded
leading industry training providers, we now offer additional
training services and a wider scope of training.
RAC DTEC’s Vendor Management System guarantees
training quality and ensures contractual commitments are
met through our internal expertise or network of specialist
providers. It enables tight cost control, sound governance,
improves compliance, mitigates risk, and maintains the
highest standard of training services.
The Alliance’s ability to deliver a wide range of training from
a single source satisfies the desire to consolidate
suppliers while maintaining consistency of training
throughout the operation.
Our relationship with the DTEC Alliance provides
access to over 300 qualifications and units of
competency including;
The DTEC Alliance comprises:
Streamlined training management
Our highly skilled, professional
team use a more accessible,
behaviour-based training approach
to create safer employees, roads
and work environments
David Donovan Training Manager
Pre-deployment & Induction training
Cultural Awareness
Earthmoving
First Aid
Incident Response
OHS Awareness and VOC training
High Risk Licensing

6. Resources
Based at our purpose built and privately controlled driver training facility at the Perth International Airport,
RAC DTEC’s primary premises offers industry leading resources including:
6,500sq metres of
safe bitumen vehicle
manoeuvring areas
on site for practical
driver training
Training
11 fully equipped training
rooms with full audio-
visual and Wi-Fi facilities
In-class
Private road circuit for
practical defensive,
heavy rigid and
advanced driver training
On- road
312,000sq metres
of private land for
equipment operation
Land
Off-road tracks specially
designed for all-terrain
vehicle and four wheel
drive training
Working facility simulating
real-life work scenarios for
high-risk licensing
Off-road Warehouse
Modern fleet of
passenger and 4WD
vehicles, heavy vehicles
and various plant for
industrial training
Dedicated equipment for
vehicle loading and load
restraint training
Fleet Transport
Excellent facilities and vehicles
were provided for both the
in-class learning and practical
training on the road circuit and
4WD course
Ashley Randell Planning Manager, Department of Planning

7. Unrivalled training areas
The value to our clients is our location which reduces
travel times and increases practical learning afforded by
our purpose built facility.
The facility boasts seven individual and contained vehicle
manoeuvring areas, each offering a wide open and
unobstructed area, which provide the flexibility to create
a range of scenarios in wet and dry weather conditions.
Surrounded by substantial grassed run off areas, they
allow dynamic driver training to be conducted within a
safe environment.
To support driver training, our road circuit allows
inexperienced drivers to understand vehicle dynamics
and operations in a real life environment. This is
particularly important for heavy, high powered and
unfamiliar vehicles. For advanced driver training and
vehicle testing, the design of the circuit allows for safe,
but challenging training.
Having a specifically designed 4WD area on site,
containing a variety of hazards, ensures all participants are
exposed to a range of conditions and terrain experienced
in the field: steep approach, departure and ramp over
angles; sharp turns; undulating ground; bog areas, water
traps and soft sand. Areas are set aside for light and heavy
vehicle recovery training ranging from self-recovery
techniques for vehicles travelling alone to tow, snatch
and winching techniques in more advanced training. The
consistency of the course, and our ability to modify it
to suit specific training objectives, ensures participants
are trained and assessed consistently against national
standards of competency with specific focus on behaviour,
decision-making and competence in equipment operation.
Enhanced Facilities
Our multi-functional indoor areas provide the most
effective learning environments with the flexibility to
offer modern seminar and conference facilities. For the
convenience and wellbeing of participants and spectators
we provide multiple common areas and hospitality
facilities including a large sheltered patio area, shaded
areas overlooking the training grounds, seating, vending
machines and café services.
Access and parking
Conveniently located at Perth International Airport, just 20
minutes from the Perth CBD, we offer parking for customer
vehicles plus overflow as required. Traffic management
ensures safe movement of pedestrians around vehicles
entering and exiting the venue.

8. Broad reach
In addition to our primary premises, we have extended our
reach across the South West by establishing driver training
facilities at Bunbury and Albany. RAC DTEC is licenced to
use land belonging to, or in the care of, government bodies
and has relationships with private enterprise with wide acre
areas. And through the DTEC Alliance we have access to 43
alternate locations with identified on and off road training.
areas allowing us to deliver courses from the Great Southern
through to far north WA, across Australia and internationally.
In order to meet unique organisational needs RAC DTEC
has the flexibility to reduce the operational disruption of
training by delivering courses at a location that suits you.
Modern fleet
Relationships with vehicle manufacturers ensure a diverse
and modern fleet reflects industry trends. Passenger,
AWD and 4WD cars and utility vehicles rotate regularly,
showcasing and giving an appreciation for the latest
vehicle technology.
Our fleet of forklifts and heavy vehicles allow for
licence training and assessment.
Operator training for Quad Bikes and Side-by-Side utility
vehicles to the resource, telecommunications, government
and defence sectors allow us to apply our knowledge
of vehicle dynamics, operator environments and driver
behaviour outside of the typical driver training environment.
Additionally, advanced driving techniques developed
through our performance vehicle fleet cascade into
defensive driving courses in the form of vehicle handling and
risk avoidance measures putting our courses at the forefront
of the driver training industry.
Unique and innovative
hazard control vehicles
A vehicle never loses control; it simply responds to the
input of the driver. RAC DTEC utilises unique, custom built
hazard control equipment on dedicated training vehicles
to simulate treacherous conditions and unfamiliar road
surfaces such as rain, gravel or mud; environments in which
drivers may have had no prior experience or training. These
vehicles demonstrate to participants the inputs that create
understeer and oversteer. The purpose of these exercises is
to modify driver attitudes and implement driving behaviour
that reduces the risk of becoming involved in an understeer,
oversteer or skid situation.
Our ultimate goal is to keep
people safer and help them work
smarter Emily Noteboom Sales Manager

9. Cutting edge technology
Our unique Training Management Portal is a secure, online
system providing a dedicated communication link to RAC
DTEC. This tool enables organisations to manage the
competencies of their employees and contractors ensuring the
entire workforce is trained to the requirements of each job role.
The Portal is customisable to your business, with the capability
to manage all training undertaken through RAC DTEC and any
internal training provided by your organisation.
Through secure, self-service access and automated reporting,
managers receive live information via dashboards and push
reports, giving access to a vast range of training and financial
information from one centralised source. The outcome is
reduced duplication of work and precise management of
training costs.
By consolidating training through RAC DTEC, organisations
realise efficiencies in training management and gain absolute
transparency of training and competency status. The Portal
is available on all web-enabled devices, providing mobility
and immediate visibility across the entire training scope. Your
managers will have the power to confirm training status and
allocate resources more effectively, even in the field.
Our dedicated Account Managers ensure your requests are
actioned immediately avoiding disruption from unexpected
situations. Furthermore, they regularly review agreements to
ensure that RAC DTEC continues to deliver on our promises.
The RAC DTEC Training Management portal allows for
proactive management of training activities maximising
workforce value and allowing clients to achieve a sustainable
competitive advantage.
Through streamlining our
client’s processes we make their
lives easier Hayden Farrow, Key Account Manager
Client
Communities
Portal

10. Our training
We specialise in providing training courses that help businesses optimise their safety and performance through
behaviour modification centred on driving activity. Some examples of our training products based on our 189 units of
competency are listed below:
Defensive Driving on Bitumen or Gravel (1 day)
Develop the right performance, knowledge and attitude for safe
driving in a range of driving conditions. Participants will practise
driving on gravel and bitumen roads and drive our innovative
Hazard Control Vehicles.
RIIVEH201D Operate a light vehicle
TLIC1051A Operate a commercial vehicle
Operate a 4WD (1 day)
For those needing to gain knowledge and performance on and
off the road. Covers 4WD terms and systems along with practical
driving experience on our specially designed 4WD track.
TLIC2025A - Operate a four wheel drive vehicle.
Operate & Maintain a 4WD (1 or 2 day)
Learn how to master and maintain your manual or auto 4WD
with valuable operational techniques and off road driving skills
resulting in industry recognised accreditation.
RIIVEH305D - Operate and maintain a four wheel drive
DTEC Resource (2 days)
Covers the most popular units requested by mine and resource
sites operating in Australia and off shore. In 2 days your staff can
have the units required to drive on site.
RIIVEH201D - Operate a light vehicle
TLIC1051A - Operate a commercial vehicle
TLIC2025A - Operate a 4WD
RIIVEH305D - Operate and maintain a 4WD
PMASUP236B - Vehicle Operations in the Field
4WD Recovery (1 day)
Specifically developed to assist those who need the knowledge
and performance to overcome recovery situations when travelling
off road for work or recreation.
SISODRV405 - 4WD recovery
Pre-requisite - RIIVEH305D or SISODRV302A
Vehicle Operation in the Field (2 days)
Comprehensive two day course provides participants with the
performance and knowledge to operate and maintain a 4WD
vehicle in remote work areas.
PMASUP236B - Operate vehicles in the field
Travelling in Remote Areas (4 days)
Appealing to those conducting remote and exploration work,
participants gain valuable insight into the fundamentals of survival
in isolated conditions. In our most challenging 4WD course
knowledge is applied in a simulated journey.
TLIC1051A - Operate commercial vehicle
RIIVEH201D - Operate Light Vehicle
RIIVEH305D - Operate and maintain 4WD
TLIC2025A - Operate 4WD vehicle
SISODRV405A - Coordinate a recovery
SISODRV404A - Drive a 4wd in difficult terrain
Operate a Coach/Bus (1 day)
Practical course designed for participants who transport people
as part of their job, whether a bus driver, a volunteer driving
clients, or a person transporting workers from the airport to
resource sites.
TLIC3042A - Operate Coach/Bus
Drive Vehicle Under Operational Conditions (1 day)
For emergency response drivers this course reinforces defensive
driving techniques and vehicle handling. Use of emergency
equipment on our road circuit (and the legal implications of
misusing the equipment) is followed by driving on public roads
with in-vehicle sirens.
PUAVEH001B - Drive under operational conditions
Heavy Vehicle Truck Lessons (2 hours)
Provides the performance and knowledge needed to obtain your
HR Truck Licence.
Drive a Heavy Rigid Vehicle (1 day)
Understanding of driving an HR Truck including pre starting, loads
and defensive driving. Also available with recovery
TLIC3004A - Drive Heavy Rigid Vehicle

11. License to Operate a Forklift Truck (2 days)
Provides the performance and knowledge to obtain your forklift
licence. You’ll get the knowledge and the practical training you
need, as well as a relevant Worksafe assessment.
TLILIC2001A - Operate a forklift
Load and Unload Goods and Cargo (1 day)
Ensure staff safely load and unload goods, which is especially
important due to Chain of Responsibility legislation making
personnel beyond the driver responsible for how their load/cargo
is carried.
TLID2004A - Load and unload goods/cargo
TLIA1001A - Secure cargo
Appointed Persons (Section 44) (2 hours)
Provides information in relation to the ten principal obligations
of a manager under the act.
Chain of Responsibility (2 hours)
Provides information in relation to the updated legislation to
include a wider scope of transport employees and covers
those affected and their responsibilities.
Fire Warden and Chief Fire Warden
Tailored to your company policies and site requirements.
Rider Enhancement (1 day)
Provides the required skills and knowledge to ride safely in a
variety of traffic scenarios and road conditions.
Verification of Competency
Requested by employers for staff who already hold an
accreditation outcome or license, these assessments are designed
to re-affirm an individual’s ability or to determine performance gaps.
Driver Safety Presentations
Designed with the company’s message in mind and deals with
road safety and driver behaviour topics. Often used for inductions
or at group meetings.
International Drivers Program (1/2 day)
Designed for drivers originating from overseas to highlight local
road rules and cover defensive driving, followed by an on road
assessment.
Towing (1 day)
For participants who need to tow a trailer for work or leisure
activities.
Slow Manoeuvring (1/2 hours)
Looking at the control of vehicles at slow speed, with specific
focus on parking and reversing.
Customised courses also available
Full day courses from $295
“We help our clients become
more efficient operators through
relevant course content and
effective training delivery”
Robyn Dupuis, Compliance and Courseware Manager

12. For more information contact RAC DTEC
Tel: 1300 WA DTEC (within Australia) | +61 8 6189 4646 (outside Australia)
Email: dtec@rac.com.au
Web: dtec.com.au
RAC DTEC
16 Grogan Road, Perth International Airport, Western Australia 6105
Driver Training and Education Pty Ltd ABN 43 077 289 813