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SharePoint Business Governance and User Adoption Strategies

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Veronique Palmer
Veronique Palmer

Presentation from Southeast Asia SharePoint Conference in Singapore, Oct 2010. #SPCSEA

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Platinum Sponsor Gold Sponsors SharePoint Business Governance and User Adoption Strategies Presented by Veronique Palmer --- 26 Oct 2010 ---
Johannesburg, South Africa Own business – Lets Collaborate User adoption specialist and end user trainer Co-Owner of SharePoint Experts on LinkedIn (12 000+ members) Team Lead at Information Worker (SharePoint user group) Preferred SharePoint vendor for 2 banks Clients also in medical, construction, IT, retail, mining and automotive industries Spoke at SharePoint Saturday UK on 2 Oct 2010 Speaking at SharePoint Summit in Toronto in January 2011
www.letscollaborate.co.za veronique@letscollaborate.co.za http://veroniquepalmer.wordpress.com @veroniquepalmer #SPCSEA Veronique Palmer Veronique At Work, Lets Collaborate Fan Page Website : Email : Blog : Twitter : Hashtag : LinkedIn : Facebook :
WHY HAVE GOVERNANCE? Lack of business management = failed user adoption
BusinessIT Servers Applications Business Info GOVERNANCE AREAS
Governance Dependencies TMI Where to Start No Generic Company Size Length of Use Team Culture IT vs Business Version Positioning
User Adoption Governance WHAT TO ADDRESS Members Plan Forum Communication Evangelism Training
Sponsor Business IT < 10 - 12 GOVERNANCE FORUM
Gov Plan Mission Standard Agenda Acceptable Use Escalation Sites Dormancy Support Meetings Format
WIKI EXAMPLE
SITE GOVERNANCE EXAMPLE
TEMPLATES http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx Governance Plans and Sample Agenda www.letscollaborate.co.za Resource Centre – SharePoint Governance
GOVERNANCE RESOURCES Lets Collaborate : http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx TechNet : http://technet.microsoft.com/en-us/office/sharepointserver/bb507202.aspx Checklist : http://office.microsoft.com/download/afile.aspx?AssetID=AM102306291033
GOVERNANCE BLOGS Bill English : http://aiimcommunities.org/users/benglish Dux Raymond Sy : http://sp.meetdux.com/default.aspx Jennifer Mason : http://www.sharepoint911.com/blogs/jennifer/default.aspx Richard Harbridge : http://www.rharbridge.com/ Ruven Gotz : http://spinsiders.com/ruveng Veronique Palmer : http://veroniquepalmer.wordpress.com/
USER ADOPTION STRATEGIES Comms Training Evangelism
Communication Why What When Who How Public Face Skills
EVANGELISM Full Time Site Hand Holding
EVANGELIST JOB DESCRIPTION http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointEvangelist.aspx www.letscollaborate.co.za Resource Centre – Job Descriptions
Evangelism Site Location Purpose Governance Rules Training Communication ROI Contact Us User Groups Where to Start Knowledge Sharing Housekeeping
SITE EXAMPLE
Training Internal vs External Outlines Duration Blended Mass vs Specialised Beginners
SECRET TO TRAINING SUCCESS? Time to Assimilate!
Governance Evangelism Adoption Team Sport SUMMARY
Thank you for your time!! veronique@letscollaborate.co.za www.slideshare.net/veroniquepalmer
SharePoint Business Governance and User Adoption Strategies

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Hinweis der Redaktion

  1. Opening slide please include