1. HUMAN RESOURCES PROFESSIONAL
ST A F F DE V E L O P M E N T | BU S I N E S S OP E R A T I O N S
Results-focused team builder with over 5 years of experience recruiting new employees, developing talent,
and significantly reducing staff turnover.
Articulate communicator adept at strengthening relationships with employees, customers, peers and senior
leadership through frequent and easily understood performance expectations and exceptional service.
Proven mentor, trainer and director of multidisciplinary teams in line with aggressive performance metrics,
position structuring, career pathways, professional development, and merit principles.
Solid experience with HR responsibilities and well-versed in Labor Laws, EEOC, on-boarding, and
confidential files.
Candidate Screening/Recruiting
Written/Verbal Communication
New Employee On-boarding
MS Office Suite
HR Procedures
Conflict Resolution
EEOC Compliance
IBM SPSS & SAS
Team Management
Training & Development
Statistical Reasoning Concepts
WAIS-IV & WISC_IV
“Increased store sales by 11% in 14 months”
“Reduced employee turnover by 25% in a 6 month period”
“Exceptional educational background complimented by HR experience ”
PROFESSIONAL EXPERIENCE
ROSS STORES, INC., Monroe, LA 2008-Present
STORE OPERATIONS MANAGER (2012-PRESENT)
Promoted to this position in 2012 with the responsibilities of providing overall operations management for
multiple store locations, including various human resource responsibilities, store positioning, sales forecasting,
and payroll budgeting.
• Present new and existing HR policies and procedures to store employees at several locations in Louisiana.
• Execute company business plan and related programs that are focused achieving the desired sales & profit
results, all while maintaining the highest quality customer service.
• Oversee and develop plans to evaluate employee performance, and potentially help create career pathways
and development strategies for staff.
• Create sales forecasts and payroll budgets for multiple locations.
• Screen employee applications; interviewing and making hiring decisions on the most qualified candidates.
• Collaborate with regional HR partners in developing and executing recruitment plans.
• Provide assistance with recruitment and conflict management for multiple store locations.
• Manage confidential associate files and records, ensuring they are accurate and up to date.
• Accomplishment: Increased store sales by 11% over a 14 month period, and reduced employee turnover by
25% in six months.
• Leader: Acted as the “Team Captain” for the Monroe store location, leading them to first place out of all Ross
Stores in securing donations for the American Heart Association Drive.
AREA MANAGER (2008-2012)
Responsible for opening and closing the store, supervising Associates, constantly providing Star Customer Service,
overseeing merchandise processing, markdowns, sizing, and providing front end services as needed.
• Managed the Home Department on a daily basis.
• Routinely functioned as the Manager on Duty, providing general operations oversight, and supervision of staff.
• Trained new Sales Associates to follow company guidelines in providing customer service and closing sales.
• Monitored the department/store’s appearance to ensure the highest merchandising standards were in place,
Valencio Ramon BeverlyValencio Ramon Beverly3411 Clifton Avenue3411 Clifton Avenue
Cincinnati, OH 45220Cincinnati, OH 45220318-791-7720318-791-7720
beverlvr@gmail.combeverlvr@gmail.com
Valencio Ramon BeverlyValencio Ramon Beverly3411 Clifton Avenue3411 Clifton Avenue
Cincinnati, OH 45220Cincinnati, OH 45220318-791-7720318-791-7720
beverlvr@gmail.combeverlvr@gmail.com
2. 2 Valencio R. Beverly
and that the ideal Ross Stores’ buying experience for customers is met.
• Oversaw Associate’s daily performance and provided assistance when necessary.
UNIVERSITY OF LOUISIANA SOCIAL SCIENCE RESEARCH LAB, Monroe, LA 2012-2013
GRADUATE ASSISTANT
Assisted the Director, faculty and SSRL staff members with evaluating the needs of the lab, and preparing,
organizing, & carrying out various research plans.
• Reviewed existing journal articles for relevancy in relation to department research currently in progress.
• Compiled data and scored results from ongoing research utilizing SPSS and SAS software.
• Created exams for undergraduate classes in “Research Methods” and “Educational Psychology.”
• Provided guidance and counsel to students with ongoing social science assignments.
• Consolidated and organized information gathered about pending & current research activities in the lab, in
order to present it in a coherent and feasible manner.
• Accomplishments: Co-authored a $250k research grant proposal titled “Donating a Part of Yourself:
Increasing Blood Donation in Ouachita Parish.”
ALBERSTSON’S, Monroe, LA 2005-2008
HUMAN RESOURCE SPECIALIST/ADMINISTRATIVE ASSISTANT
Performed administrative and project oriented work and provided hr support to store employees. General duties
included fielding telephone calls, receiving and directing visitors, word processing, preparing reports, creating
spreadsheets and presentations, data entry, filing and faxing.
• Responded to telephone and email inquiries, filed paperwork, opened and sorted department mail and
recorded notes at department meetings.
• Reconciled and approved credit card accounts for category management related expenses.
• Coordinated meetings, travel schedules and reservations for department leaders.
• Provided support in areas of 401(k), payroll, workers’ compensation, FMLA, ADA and OSHA recordkeeping.
• Provided backup assistance for payroll processing and timekeeping & attendance program.
• Assisted in screening of applications, interviewing, obtaining work history, education, salary requirements,
reference and background checks, and testing of applicants.
• Plan and conduct training & orientation covering company policies, benefits, safety and sexual harassment
training for new employees.
EDUCATION
MASTER OF SCIENCE IN PSYCHOLOGY FOCUSING ON PSYCHOMETRICS
UNIVERSITY OF LOUISIANA, Monroe, LA – 2013
Professional in Human Resources Certification (PHR)
Anticipated Completion, 2015
BACHELOR OF ARTS IN PSYCHOLOGY
UNIVERSITY OF LOUISIANA, Monroe, LA – 2011
Bachelor of Business Administration
UNIVERSITY OF LOUISIANA, Monroe, LA – In Progress