Recently, the government announced another ‘relaxation’ in the Covid-19 rules. This means that we will be able to provide our face-to-face research services again. Following the new guidelines, User Intelligence re-opened her UX research lab on June 1!

1. On June 1st, our UX research lab opened again!
5 principles for
safe face-to-face
research
Face 2 face research

2. Does this mean it’s back
to business as usual?
No, as indicated by
the government rules,
remote research is still preferred.
Face 2 face research

3. However, some projects
just cannot be done remotely.
Therefore, we are happy to offer our
face-to-face research services again,
according to the following guidelines:
Face 2 face research

4. Health pre-assessment
All that come to our test facilities will be
contacted twice to assess their health
before they arrive!
Participants, moderators, clients, employees
and interpreters included.
Face 2 face research
1.

5. Safe travelling
The safest method of transportation will be chosen,
favouring car, bicycle, or taxi over public transport.
Travel options for participants will be
aligned with the recruitment agency.
Face 2 face research
2.

6. Safe distance at all times
A consistent set of organisational guidelines
prevents any contact between participants.
And with researchers, a safe distance
of at least 1,5 meter distance is maintained.
Face 2 face research
3.

7. Hygienic precautions
during the test day
The need to contact any surfaces is minimised.
In addition, test devices and test materials
are disinfected in between sessions.
And basic hygienic rules apply always!
Face 2 face research
4.

8. Tailor-made safety
for each project
Every research project will have
a detailed plan to ensure safety.
Transparent for client, recruitment agency,
and other people involved.
Face 2 face research
5.

9. Contact us for an e-meeting
to discuss your questions or concerns.
We look forward to discuss arrangements
to carry out safe UX research amongst your users.
Face 2 face research

10. Emil Fraai, Account Director
fraai@userintelligence.com
INTERESTED?
Face 2 face research
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11. Stay safe
AND SEE YOU SOON!
userintelligence.com