Service and Products: Case Studies 25
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3. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: We are facing a weekly production week, whereas we have to write
creative concepts, schedule production, and conduct post-production with limited
staff. Non-management positions do not get raises.
Potential Service Solution: Core 1 Operations, Core 2 People, Core 6 Multimedia,
Core 8 Technology and Core 10 Project Management
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: There is plenty of interest in multimedia and we have a high turnover.
There is a lack of training with little to not support from upper management. Our on-
boarding process doesn’t give the leadership the flexibility, rest, and quality needed
for retaining support.
Potential Service Solution: Core 2 People
4. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: Our equipment is outdated or we need additional equipment for
production, however, we have limited budget.
Potential Service Solution: Core 1 Operations, Core 8 Technology, and Core 9
Assets
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: Our multimedia efforts does not tell our story; reinforce our brand
identity; or impact brand recognition among clients.
Potential Service Solution: Core 1 Operations, Core 5 Marketing, and Core 6
Multimedia
5. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: The quality of our projects, scheduling, and budgeting is in disarray. We
have a need to streamline our process.
Potential Service Solution: Core 1 Operations, Core 2 People, and Core 10 Project
Management
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: There are opposing initiatives among the team members and even with
the leadership. Our project teams have to be versatile, diverse, and flexible. We
need a cohesive plan to bring the team together.
Potential Service Solution: Core 1 Operations, Core 2 People, and Core 10 Project
Management
6. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: We are looking for larger partnerships, support, visibility, and a strong
following on our projects.
Potential Service Solution: Core 5 Marketing and Core 6 Multimedia
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: We need to staff weekly communication, meetings, events, among other
multimedia areas. Team coordination is disorganized, confusing, and at times
frustrating. The environment is difficult to work in and the team difficult to work with.
Potential Service Solution: Core 1 Operations, Core 2 People, and Core 10 Project
Management
7. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: Client care is a concern. We are not able to offer timely responses.
There are project scopes that we cannot produce. We would like to have a personal
touch but some clients our out of touch with what we offer.
Potential Service Solution: Core 1 Operations, Core 4 Legalism, Core 5 Marketing
and Core 10 Project Management
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Multimedia
Client Type 1: Small Business Owner
Case Interview Question: What are the challenges that you are facing?
Challenge: We need different types of space to house production, post production
activities, and to store equipment. We have a limited amount of space in our facility.
Potential Service Solution: Core 1 Operations, Core 4 Legalism, Core 3 Facilities,
Core 7 Security, and Core 10 Project Management