5. Information can be compared to water. Information flows between people through organizations and networks in much the same way that water flows through a metropolis.
6. Regardless of where you are in the metropolis, you should be able trust that the water is consistent, has met certain level of quality, and if you open the faucet, it will flow.
7. It is the same thing with information. You need to be able to access and trust the information you need.
8. We can capture information, which makes it easier to control both access to and the quality of the information.
9. But we must always remember that information is a dynamic resource. It is constantly changing.