Mattingly "AI & Prompt Design: Large Language Models"
Narrative Workshop June 2013
1. GEORGE C. MARSHALL CENTER
College of International Security Studies
Garmisch – Partenkirchen, Germany
LTC ULRICH M. JANSSEN
Email: ulrich.janssen@marshallcenter.org
LinkedIn: Ulrich Janßen
Twitter: @UliJanOgau
Phone: +49-8821-750-2658
2. Lieutenant Colonel Ulrich (“Uli”) M. JANSSEN (DEU Army)
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Operating Environment
53 winters
1 daughter (23)
Engaged
Rhineland Oberammergau
Education
Hamburg University, Masters in Economics
Graduate of George C. Marshall European
Center for Security Studies, PASS 08-7
Information Operations Post-Graduate
Course in GBR
Strategic Communications Master Class,
University of Cambridge
> 32 years of military service
Command functions
Staff functions
Training & Education
Next to Military
Sports
Reading
Good food, red wine
Last appointments:
5 years Arms Control & Verification
CFE-Treaty, Vienna Document, Dayton Peace
Agreement
4 years JFC Brunssum
J5/9 Joint Plans - Force Planning
J2/CI - INFOSEC
2 years structure / PE review
4 years Joint Info Ops Branch
Concept Development, Plans, Requirements,
Education, Training & Exercise
1993-2007 supporting speaker
various courses
Mar 2008 Course Director / Instructor
CD EW, INFO OPS, PSYOPS, STRATCOM
Instructor OPC, EW, PAO, CIMIC, CM, Orientation
Courses
Lecturer BDCOL, DEU General Staff College, UK NDA
/ Cranfield University, AUT NDA, SWE NDC, BGR
NDA, George C. Marshall Center
International conferences
June 2013 George C. Marshall Center
4. Workshop Agenda & Aim
Introduction to Narratives as Influence Factor
What‟s a narrative?
The power of a good story
War, image and legitimacy
Narratives in modern context
Constructing a narrative
Narratives in the military context
Practical exercise
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5. What’s a Narrative
Dictionary
1. a story or account of events, experiences, or the like, whether
true or fictitious.
2. a book, literary work, etc., containing such a story.
3. the art, technique, or process of narrating stories.
“Somerset Maugham was a master of narrative.”
Wikipedia
A narrative is a constructive format (…) that describes a sequence of
non-fictional or fictional events.
The word derives from the Latin verb narrare, "to tell", and is related to
the adjective gnarus, "knowing" or "skilled“
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6. Narratives and Stories
Wikipedia
The word "story" may be used as a synonym of "narrative".
It can also be used to refer to the sequence of events described in a
(larger) narrative.
The history of NATO … an (institutional) narrative
The story of my life … my (individual) narrative
What had happened to them … Their narrative
A narrative might be told by a character within a larger narrative.
What a story tells … how a story is told
– Robinson Crusoe, Perry Rhodan, Mr. Bean
Never underestimate the power of a good story!
Heath Brothers: Made to Stick
Stories make people act!
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10. The power of a good story
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UNCLASSIFIED
“For to win one hundred
victories in one hundred
battles is not the acme of
skill. To subdue the
enemy without fighting is
the acme of skill.”
11. Narratives in modern context
Narrating stories / listening takes time
A picture is worth more than thousand words
Facts & figures speak for themselves
KISS
Commanders, Planners, Units crash too often.
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UNCLASSIFIED
12. The brutal simplicity of thought
Six fundamental principles for SUCCESs-ful
messaging
Simple
Unexpected
Concrete
Credible
Emotional
Stories
Building a better airline,
not just a bigger one.
Communication demands
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Fit the purpose (vision / end-state)
Help … to crash less often
By better considering people’s perceptions, motivations and behaviour
They’ve got the watches, we’ve got the time!
You’re out – we’re in!
14. CAPABILITIES
DO
Motivation… based on perceived legitimacy
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UNDERSTANDING
WILL
Information
Knowledge
Attitudes
Values
Norms
Beliefs
Culture
Traditions
Action
Behaviour
Adapted from Jeff French: Strategic Social Marketing
Tools
Means
Technology
Organization
Social consequences
Otherinfluencingfactors
18. Story Story Story
Archetypes Forms
Standard patterns on which
stories may be based, defining
typical characters, actions,
sequences
Standard characters expected
in stories, with given motives
and in particular situations
Constructing a narrative
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26. Stakeholder Analysis
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8 different stakeholder groups:
1. Dormant stakeholders (Power,
no legitimacy and no urgency)
2. Discretionary stakeholders
(Legitimacy, but no power and
no urgency)
3. Demanding stakeholders
(Urgency, but no legitimacy and
no power)
4. Dominant stakeholders (Power
and legitimacy, but no urgency)
5. Dangerous stakeholders (Power
and urgency, but no legitimacy)
6. Dependent stakeholders
(Legitimacy and urgency, but no
power)
7. Definite stakeholders (Power,
legitimacy and urgency)
8. Nonstakeholders (No power, no
legitimacy and no urgency)http://dev.change-management-toolbook.com/mod/book/view.php?id=74
http://dev.change-management-toolbook.com/mod/book/print.php?id=74&chapterid=68
27. Ingredients of the NATO Narrative
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Our history
Common values
and beliefs
Our vision, mission,
aims, objectives
Policy
Doctrine
Plans
Concepts
Organization
Responsibilities
28. NATO’s Narrative
The Washington Treaty
“Keep the Germans down, the Americans in, and the Russians
out.” (Lord Ismay, 4 Apr 1949)
Collective Defence
Shared responsibility for security
Burden sharing
Strengthen the transatlantic link
Strategic Concept 2010
Active Engagement, Modern Defence
NATO Summit, Chicago, May 2012
5 declarations
Partnership
Smart Defence & Development of Defence Capabilities
Countering Terrorism
Commitment in AFG post 2014
Mission specific
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29. Narrative Arc … to be consistent
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Prof Steven R. Corman
CSC – Center for Strategic Communication
33. Narrative Building Elements
Guiding Strategy and Vision
Common values and beliefs … coalition building
Projection of your story into the future … trajectory
Meme … a sticky message
Prioritize, remember, agree
story-telling enablers to make people care and motivate to act
Stories that link the strategic vision to a particular
audience (stakeholders)
A common issue… common desire
Joint activities … stories
„official‟ story, „core‟ story (Adam & Eve) vs. „individual‟ stories
“Using the local narrative rather than countering it!”
(Tony Quinlan, Founder & CEO Narrate Ltd, UK)
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38. Table Discussions / Practical Exercise
Common to all: The situation
Re-deployment of NATO forces from AFG
Enduring commitment to AFG security beyond
2014
Pick-up points
– Strategic Concept 2010 “Active Engagement, Modern Defence”
– Chicago Summit 2012 Declaration on enduring commitment in AFG post
2014
Different: The Perspectives / Audiences
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39. Table Discussions
Audiences
Table 1: The people in European troop contributing nations
Table 2: The Afghan Government and Key Afghan Leaders
Table 3: Taleban Senior Leaders
Table 4: Local Afghan populace
Mission/task: Discuss narrative building elements
Backbrief @ time (3-5 mins per table) on
Audience(s) / stakeholders
Your group‟s sticky core message
Key themes
Supporting story lines (bullets, rich picture, mindmap)
Activities / events supporting the narrative
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40. 1-Jul-13 40
“If you don’t
engage with others,
others will not
engage with you.”
Maria-Rosa Moroso, Information Analyst, NCIA