1. Uini Lealaitafea
Tacoma, WA - (253) 324-6772- Uini.Lealaitafea@everest.edu
Objective
Positive bilingual professional seeking a position utilizing my educational background and ability to perform
within diverse work environment where I am able to learn new procedures in a medical career that is fast paced
and rewarding.
Highlights and Skills
 Microsoft Office proficiency
 Excel spreadsheets
 Insurance eligibility verifications
 Medical/ Dental terminology and grammar
 Schedule management
 Billing and Coding
 Patient Charting
 Data entry
 Book-keeping/ Accounting
 CDT/ ICD-9 Coding
 Ten Key by Touch
 50 WPM
 Claim Gear/ Dentrix
 Filing, Copying, Faxing, and Scanning
 Operating a multi-line phone
 Multi-tasking skills
 Successful performance under pressure
 Self-directed
 Strong problem solver
 Dedicated team player
 Strong interpersonal skills
 Organizational skills
 Dependable and reliable
Education
Everest College Tacoma, WA
Medical Administrative Assistant January 2015 - Present
 4.0 GPA
 Presidents list 2015
 Received a letter of Recommendation and Recognition for Excellence
 OSHA, HIPAA, and HIV Trainings
Business Computer Institute Tacoma, WA
Business Computer Certificate August 1996
 Word, Excel, Spread Sheet, Ten Key by Touch, Book-keeping and Accounting
Experience
Pacific Glacier Seattle, WA
Quality Control and Processor June 2001 - November 2014
 Responsible for monitoring, checking and processing fish for quality specification
 Responsible for Standards of Sanitation, OSHA oversight, microbiological testing
Laidlaw and First Transit Services Seattle, WA
Customer Service, High Volume Call Center January 1999 - May 2001
 Responsible for answering inquires, anticipating needs and empathizing with
diverse customers, maintaining call center database
 Recognized for quickly identifying and resolving problems, speaking clearly,
listening well and assurance of complete satisfaction
 Experienced in leading teams, delegating work, enforcing policies and ensuring
assigned tasks are completed, as well as motivating co-workers.
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude, as
well as increased office organization by developing more efficient filing system and customer database
protocols.