1. Uday Narayan Singh
B-77, Vijay Nagar
Ghaziabad |email:uday23singh10@gmail.com | Mob.: +91 88 0286 5919
Objective
To work onchallengingprojects,inadynamic& reputedorganizationwhereIcan utilize myinherent
talent and deliver quality output.
Technical Skill:
• Sound Knowledge in networking concepts such as OSI Layers, Internet Protocol,
TCP/IP WAN, LAN,and Routing& Switching
• SoundKnowledgeinroutingprotocolslikeOSPF,EIGRP,SIBGPandStaticRouting.
• Basic LAN configuration- Vlans, Trunks, Ether-channels STP, inter VLAN routing.
• Know ledge of services like DHCP, HSRP, VRRP, ARP, NAT, ACL.
• Configuringandtroubleshootingof Cisco2600, 1800, 1700 Routersand Cisco2960, 3750,
4500 switches.
Professional Experience:
• NOC Engineer: Aptara Corporation, Noida-60 May 2015 to till now
Job Profile: L1 – Network Engineer
Hands on Experience Summary
 Monitor 24/7 Aptara network through Intermapper Tool.
 Resolve and escalate system alerts issues appropriately from start to completion.
 Networkdevice monitiringandreporting.
 Create, open, resolve and close escalated trouble tickets using clarify & freedom vision
ticketing system.
 ISPcorditation.
Professional Experience:
• NOC Engineer: Netmagic Pvt. Solution, Noida-63 July’ 2013 to till now
Job Profile: L1 – Network Engineer
Blackbox IndiaAuthorizedChannel Partnerof NetmagicPvt.Solution
Hands on Experience Summary
• Configure,testandtroubleshoot various networking devices before deployment, Routers,
switches, firewall
• Monitor 24/7 Netmagic network system using BMC Proactive Net & Nagios Core software
• Resolve and escalate system alerts issues appropriately from start to completion.
• Performsystemmaintenance toproactivelytune variousnetworkissuespriortooccurrence.
• Create, open, resolve and close escalated trouble tickets using clarify & freedom vision
ticketing system.
• Investigate, analyze and document technical issues and recommend to upper mgmt.
• Provide 24/7 support and troubleshooting of a variety of network related issues including
Guests’ connectivity and devices operability.
• Configure, monitor, and insure connectivity of LAN, and WAN sites.
• Daily phone and email troubleshooting of server-based connection issues

2. • Network Engineer (Field): DSM Infocom Pvt. Ltd DEC’ 2011 to June’ 2013
DSM InfocomPrivate Limited: AnAuthorizedChannel Partnerof Alcatel-LucentNetwork
ManagementServicesIndiaLtd
Experience Summary
• An astute professional with more than 2 year of experience in Telecom Operation, Data
Project, Technical Support, Installation and Maintenance.
• Proficiency in managing installation, operation and maintenance of various
telecom/electronic equipment thereby reducing downtime and enhancing operational
effectiveness.
• Expertise in solution optimization, and troubleshooting of WAN and LAN networks
Job Profile:
• Working as a Network Support Field Engineer
• PlanningInstallation&Maintenance of LAN &WAN
• Trouble shootingof Software andHardware relatedproblemsaswell asNetworkrelated
issues,installationof differenttypesof switches,hubsandmodems.
• Configurationof WirelessAccesspointandtroubleshootingwirelessconnectivity.
• PreventiveMaintenance suchasSite AuditsandPowerAudits
• Visiting to customer location for escalated issues and providing end to end solution
Educational Background:
• CCNA Training from NIIT
• Higher Diploma in System and Networking from NIIT
• B.A. (R.D.S College ,Muzaffarpur)
• H.Sc. & S.S.C.(Bihar Board)
Project Work:
Workedon the projectof Alcatel lucent:Networktesting,Site auditing, Cisco Router configuration,
Cisco Switch configuration
Additional Skills:
• Proficient in customer service activities.
• Excellent listener; patient and sensitive to clients' needs.
• Quick learner with proven problem-solving skills.
• Flexible With positive attitude and willing to work against time.
Interest & Hobbies:
• Research on L3 devices
Personal Details:
• Date of Birth: 23 Oct.1984
• Nationality: Indian
• Marital Status: Married
• Email id: uday23singh10@gmail.com
• Mobile No: +91 8802865919
• Languages Known: English & Hindi

3. UDAY NARAYAN SINGH