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11GOLDEN RULES
that make email communication
MUCH MORE EFFECTIVE
practical and proved tips by app team www.unmess.co
11that make email communication better
Email communication is great. It allows you to communicate with team members,
friends and basically everyone out there. It is instant, effective and virtually for free.
That is the theory. In reality it very often happens email becomes one of the top
time wasters, it affects your productivity greatly and is responsible for your stress
levels. We all have some email management related habits. Most of us begin the
work day getting through the cluttered inbox trying to figure out who, what, when
and all that. An average corporate worker spends up to 28% of a days work just
answering emails and managing inbox. And that is I must say hardly productive
work. To make things better try to introduce those 11 golden rules.
Piotr from UNMESS
www.unmess.co
RULE 1schedule your email time
Turn off the notifications and make sure to stop checking mailbox all the time.
Schedule your email time precisely and stick to it. Do not be slave to the inbox.
RULE 2Don’t reply to everything
Some people are just plain lazy. Instead of researching or thinking for themselves,
they bother you with questions. Teach them the hard way. Also avoid replying
‘Thanks’, ‘Got it’ or ‘Let me get back to you on that’ to every email.
RULE 3Keep it short and simple
Try to limit your emails to 5 sentences. Everything more elaborate requires a phone
call. Make sure to structure your email well. Use formatting options and buletts to
communicate your point.
RULE 4Think of WHY, HOW & WHAT
Very often people start with WHAT instead of WHY. Start with WHY to actually
realise what are the reasons behind sending this message. Do you want to
convince, inform, inspire or get something done.
RULE 5Keep emotions out of it
Angry with someone? Do not email them right away! Emotions never prompt good
advise. Instead of resolving the conflict or misunderstanding, you’ll escalate one.
Keep it cool and write only once you rationalise things.
RULE 6Don’t email everything
Believe me – there are other ways to communicate or discuss things. For less
formal, quick communication, try social media messengers. For more elaborate
discussions, use phone or skype.
RULE 7Only CC with a reason
CC and BCC is great but it tends to be used to often. If you CC someone, make sure
to state clearly in the email, why they are the recipients of this particular email.
Otherwise they will get back to you with questions.
RULE 8Don’t email documents
Instead of sending attachments and treating inbox as a main resource storage, use
dropbox, Google Drive or any other way of sharing documents. For documents like
presentations, spreadsheets or really any other file that needs to be collaborated
on, email really isn’t the right medium.
RULE 9Listen to the others
Everyone has some preferences when it comes to emails. Some people like them
short, some like them more elaborate. Just like with every communication, you
need to establish the code – this way you’ll be able to communicate better.
RULE 10Teach others your ways
You have to teach others you are not a source of every information and that there
are ways to find out things without bothering you. Make sure you are clear and
explain to others how and when you reply to emails.
RULE 11Don’t email at allYou might feel useful and productive cleaning your inbox and sending out a lot of
emails, but it is difficult to call something productive when it does not result in any
production at all. Maybe instead of emailing all day, it might be interesting to
actually work on something?
UNMESS YOUR LIFE
starting with your inbox
Email overload has got to you? You feel like the inbox is controling you and not the
other way around. It’s time to unmess your life and learn to manage your inbox
better. We want you to give UNMESS App a try. For those who want to reach
mailbox zero without changing the habits and tools, UNMESS is an app that saves
time daily organising your mailbox organically. Unlike other solutions, UNMESS
doesn't require changes in account or learning new habits. It changes so that you
don't have to.
www.unmess.co
SIGN UP
ABOUT UNMESSan app to help you manage your inbox
UNMESS app helps you manage your inbox daily without changing your habits or
settings of your inbox. Use your Gmail account to sign up for best to get exclusive
access & benefits. Unmess is compatible with any Gmail account by one-click
integration. It works with any email client, operating system and device. We take
your privacy seriously and make sure your data stays secure. We never get and
store your password and we do not store any of your emails. To learn more visit our
blog.
www.unmess.co
CLICK TO VISIT OUR BLOG

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Golde Rules to Make Email Communication More Effective

  • 1. 11GOLDEN RULES that make email communication MUCH MORE EFFECTIVE practical and proved tips by app team www.unmess.co
  • 2. 11that make email communication better Email communication is great. It allows you to communicate with team members, friends and basically everyone out there. It is instant, effective and virtually for free. That is the theory. In reality it very often happens email becomes one of the top time wasters, it affects your productivity greatly and is responsible for your stress levels. We all have some email management related habits. Most of us begin the work day getting through the cluttered inbox trying to figure out who, what, when and all that. An average corporate worker spends up to 28% of a days work just answering emails and managing inbox. And that is I must say hardly productive work. To make things better try to introduce those 11 golden rules. Piotr from UNMESS www.unmess.co
  • 3. RULE 1schedule your email time Turn off the notifications and make sure to stop checking mailbox all the time. Schedule your email time precisely and stick to it. Do not be slave to the inbox.
  • 4. RULE 2Don’t reply to everything Some people are just plain lazy. Instead of researching or thinking for themselves, they bother you with questions. Teach them the hard way. Also avoid replying ‘Thanks’, ‘Got it’ or ‘Let me get back to you on that’ to every email.
  • 5. RULE 3Keep it short and simple Try to limit your emails to 5 sentences. Everything more elaborate requires a phone call. Make sure to structure your email well. Use formatting options and buletts to communicate your point.
  • 6. RULE 4Think of WHY, HOW & WHAT Very often people start with WHAT instead of WHY. Start with WHY to actually realise what are the reasons behind sending this message. Do you want to convince, inform, inspire or get something done.
  • 7. RULE 5Keep emotions out of it Angry with someone? Do not email them right away! Emotions never prompt good advise. Instead of resolving the conflict or misunderstanding, you’ll escalate one. Keep it cool and write only once you rationalise things.
  • 8. RULE 6Don’t email everything Believe me – there are other ways to communicate or discuss things. For less formal, quick communication, try social media messengers. For more elaborate discussions, use phone or skype.
  • 9. RULE 7Only CC with a reason CC and BCC is great but it tends to be used to often. If you CC someone, make sure to state clearly in the email, why they are the recipients of this particular email. Otherwise they will get back to you with questions.
  • 10. RULE 8Don’t email documents Instead of sending attachments and treating inbox as a main resource storage, use dropbox, Google Drive or any other way of sharing documents. For documents like presentations, spreadsheets or really any other file that needs to be collaborated on, email really isn’t the right medium.
  • 11. RULE 9Listen to the others Everyone has some preferences when it comes to emails. Some people like them short, some like them more elaborate. Just like with every communication, you need to establish the code – this way you’ll be able to communicate better.
  • 12. RULE 10Teach others your ways You have to teach others you are not a source of every information and that there are ways to find out things without bothering you. Make sure you are clear and explain to others how and when you reply to emails.
  • 13. RULE 11Don’t email at allYou might feel useful and productive cleaning your inbox and sending out a lot of emails, but it is difficult to call something productive when it does not result in any production at all. Maybe instead of emailing all day, it might be interesting to actually work on something?
  • 14. UNMESS YOUR LIFE starting with your inbox Email overload has got to you? You feel like the inbox is controling you and not the other way around. It’s time to unmess your life and learn to manage your inbox better. We want you to give UNMESS App a try. For those who want to reach mailbox zero without changing the habits and tools, UNMESS is an app that saves time daily organising your mailbox organically. Unlike other solutions, UNMESS doesn't require changes in account or learning new habits. It changes so that you don't have to. www.unmess.co SIGN UP
  • 15. ABOUT UNMESSan app to help you manage your inbox UNMESS app helps you manage your inbox daily without changing your habits or settings of your inbox. Use your Gmail account to sign up for best to get exclusive access & benefits. Unmess is compatible with any Gmail account by one-click integration. It works with any email client, operating system and device. We take your privacy seriously and make sure your data stays secure. We never get and store your password and we do not store any of your emails. To learn more visit our blog. www.unmess.co CLICK TO VISIT OUR BLOG