The first step to becoming a better travel agent is to understand what you are doing wrong and how you can avoid making mistakes that affect your business. Check if you're avoiding the 5 mistakes on this list!
2. • Reflect bad on your business
• Drive you out of the market
• Involve you in legal trouble if certain
legal requirements in the contracts
signed with the customers aren’t met
DOING A POOR JOB AS A TRAVEL AGENT CAN:
BLOG.TTS.COM
3. So what are the top 5 mistakes
travel agents make and how
can you avoid them?
BLOG.TTS.COM
4. • MISTAKE: not organizing your business’ ducks
in a row before you begin to organize
significant portions of other people’s lives
• SOLUTION: have all the start-up paperwork
done, learn how the industry works, get
trained with professionals
1 – NOT EDUCATING YOURSELF
BLOG.TTS.COM
5. • MISTAKE: have a passive style of advertising
or non-advertising; waiting for clients to come
to you
• SOLUTION: convince your clients that you are
worth of their time and money by delivering a
personalized and human touch they can’t get
from technology
2 – HAVING A PASSIVE BUSINESS STYLE
BLOG.TTS.COM
6. • MISTAKE: attempting to go solo in a
competitive market puts you at a significant
disadvantage
• SOLUTION: spend time of service working for a
related industry or as part of a travel agency
organization to gain experience but most of all
name and recognition
3 – GOING SOLO
BLOG.TTS.COM
7. • MISTAKE: not being available for your clients
whenever they need you due to time
differences or other considerations
• SOLUTION: use solutions like Travelport
Mobile Agent that allows you to be available to
your clients at all hours of the day and night to
meet their every need
4 – NOT BEING AVAILABLE
BLOG.TTS.COM
8. • MISTAKE: a single mistake can ruin an entire
trip for your client and it’s very easy to mistake
a single-digit especially when you’ve been
looking at numbers, pricing and fares
• SOLUTION: triple-check everything you do!
5 – NOT TRIPLE-CHECKING EVERYTHING
BLOG.TTS.COM
9. Follow these simple tips and you will
become a travel agent to whom your
clients will return to again and again
BLOG.TTS.COM