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Dr.Ritu Bajaj
Professor in Retail
   The world is changing and India is also
    keeping pace with it.
   The lifestyle of the consumer is changing due
    to advent of new technology, increase in
    mobility, increase in disposable income, and
    media exposure etc
   Todays consumer is more knowledgeable and
    more demanding and one such industry
    , which has made an phenomenal impact on
    our daily lives is Retail.


                                          Dr.Ritu Bajaj
Changing Phase of Retail




Street Hawker          Haldirams

                                   Dr.Ritu Bajaj
Changing Phase of Retail




Fiat                 Volkswagen

                              Dr.Ritu Bajaj
Changing Phase ofRetail




Local Parlour            VLCC
                                Dr.Ritu Bajaj
   Retail is one of the pillars of our economy and
    accounts for 14% of our country’s GDP.
   The indian market is estimated to be Us $ 450
    billion and one of the top five retail markets in
    the world by economic value.
   India has emerged as the fourth largest economy
    in the world in terms of Purchasing Power Parity
   Almost 21 million people are believed to be
    employed in the retail sector, which comprises of
    7% of the total national workforce



                                              Dr.Ritu Bajaj
   Retail – derived from the French word
    “retailer”, which means to break bulk
   Retailing- last stage in the movement of
    goods and services to the consumer
   Retail consists of- all activities involved
    in the marketing of goods and services
    directly to the consumers for their
    personal, family or household use


                                         Dr.Ritu Bajaj
                                                    7
Manufacturer               Manufacturer   Manufacturer




 Wholesaler


                             Retailer

   Retailer
                Feedback




  Consumer                  Consumer        Consumer



Retail may be redefined as first point of customer contact


                                                   Dr.Ritu Bajaj
                                                              8
Dr.Ritu Bajaj
           9
Comparative Penetration of Organised Retail


    100%
     90%
     80%
     70%
     60%
     50%
     40%
     30%
     20%
     10%
      0%




                              Modern Channel    Traditional Channel




                                                                      Dr.Ritu Bajaj
Dr.Ritu Bajaj
Segment              Composition                   Size (Rs.)                 Key players

Food and Grocery         Fresh groceries, branded      Total-1200,000 crore       Food Bazaar, Subhiksha,
                         packaged foods, personal      Organised- 5000 crore      Reliance Fresh
                         hygiene products and
                         toiletries and dry
                         unprocessed groceries
Food Services            Fast Food, cafes,             Total-57,000 crore         McDonald’s, KFC, Jumbo
                         restaurants, locations        Organised- 3,940 crore     King, Barista, Café Coffee
                         offering catering services                               Day
Clothing & Textiles      Fabric manufacturers and      Total-113,500 crore        Arvind Brands, Madura
                         readymade garments            Organised- 21,400 crores   Garments, Raymond’s, Park
                                                                                  Avenue
Consumer Durables        Televisions, refrigerators,   Total-41,500 crore         Strong regional players-
                         washing machines, air         Organised- 4,300 crore     Videocon Plaza, BPL Gallery,
                         conditioners and                                         Vijay Sales
                         microwaves
Footwear                 Footwear for men, women       Total-13,750 crore         Bata, Metro Shoes, Lakhani,
                         and children                  Organised- 5200 crore      Adidas , Reebok
Jewellery                Mainly, Gold Jewellery &      Total-52,000 crore         Tanishq, Gili
                         diamonds                      Organised- 1,450 crore
Books, Music and Gifts   Various Books, Music and      Total-11,500 crore         Land Mark, Crossword,
                         Gifts                         Organised- 1,450 crore     Higginbothams, Oxford
                                                                                  Bookstore
 Visual Merchandising
 Store Operations
 Supply Chain Management
 Merchandising
 Salesmanship
 IT (software support)




                            Dr.Ritu Bajaj
 RetailTrainees
 Department Managers
 Store Managers
 Visual merchandisers
 Sales Floor Executives
 Technical Support Managers
 Mall Managers

                               Dr.Ritu Bajaj
Wills Lifestyle   Numero Uno       John Players
Reebok            Arrow            Parx
Puma              Pepe Jeans       Lotto
UCB               Tommy Hifliger   Zodiac
Levi’s            Planet Sports    Kidswear
Allen Solly       The Collective   Catmoss
Koutons           Planet Fashion   Liliput
Van Heusen        Provogue         Gini & jony
Fabindia          Mango            Okaidi
Spykar            BHPC
Lee               Calvin Klein
Louis Philippe    Esprit
FCUK              s.Oliver
Zara              Celio
Promod            Paul & Shark
                                                 Dr.Ritu Bajaj
Key Retailers

Da Milano

Hidesign

Tie Rack

Baggit

Bulchee

Aldo Accessories

Lino Perros


                    Dr.Ritu Bajaj
Metro      Red Tape
Reebok     Reliance Footprint
Bata       Kittens
Liberty    Relaxo
M&B        Steeleathers
Puma       Shoe Factory
Adidas
Nike
Woodland
Khadims
Lotto




                                Dr.Ritu Bajaj
Anjali Jewellers

Bhima

Titan Goldplus

Tanishq

Joy Alukkas Group

Gitanjali Group
(Jewellery)
Orra

Reliance Jewels

Khajana Jewellery
Titan Eye+


GKB Opticals


Lawrence & Mayo


Foresight Opticals


Himalaya Opticals


The Eyewear Store
More megastore   More             Arambagh
Food Bazaar      Easyday          Ratnadeep
                                  Supermarkets
Spencer’s        Reliance Fresh   KB’S Fair Price
Hypermarket
Easyday Market   Spencer’s        Varkey’s
HyperCity        Natures Basket   Kannan
Total            Modern Bazaar    Nilgiris
Spar             Le Marche        6 Ten
Star Bazaar      Q-Mart           Big Apple
V-mart           Needs            LM 365
D-mart           Nuts & Spices
Home Centre
Home Town
@Home
TTK Prestige Ltd
Rosebys
Art d’inox
Fabindia
Welhome (WRL)
Spaces, Home & Beyond
(WRL)
Home Stop
FCML Home
Godrej Lifespace
Reliance Living
Durian
Maspar
                         Dr.Ritu Bajaj
Key Retailers
Big Cinemas
INOX
PVR
Cinepolis
Fame Cinemas
Fun Cinemas
Cinemax
Sathyam
Gaming
GIGGLES
 Blu O

                 Dr.Ritu Bajaj
The MobileStore     Idea Cellular
MobileNXT           Vodafone
Mobile Magic        Motorola
Nokia               Samsung
Reliance Webstore   LG
Spice Hotspot       Reliance istore
Unior               Airtel
Virgin Mobile       Sangeetha Mobile
Tata Indicom        Univercell
Aircel




                                         Dr.Ritu Bajaj
98.4
Medplus
Lifeken Medicines
Trust Chemists
Religare Wellness
Manipal Cure and Care
Guardian
Frank Ross
Viva Chemists
Apollo
Medica Health Shoppe


                         Dr.Ritu Bajaj
 The Body Shop
 Kaya Skin Clinic
 VLCC
 Lakme Salon
 Health & Glow
 GYM
 Fitness First
 Gold Gym
 Talwalkars
 Grand Slam



                     Dr.Ritu Bajaj
Retail Categories         Organise Mkt   Total Market (INR
                           (INR crore          crore)
Footwera                     11814            17859
Timewear                     3116              4984
Eyewear                       623              1570
Apparels & Clothing          44166           141547
Personal Care & Fitness      1103              5670
Consumer Electronics         11684            62836
(CDIT)
Leisure                      3635             21000
Mobile & Telecom             5452             33220
Home & Interiors             7530             46665
Accessories                   882              7450


                                                      Dr.Ritu Bajaj
Catering & Food          9737     90825
Services
Entertainment & Gaming   4414      55440
Pharmacy                 2986      61215
Jewellery                3700      80469
Food & Grocery           15838    1318165
Total                    126680   1948916




                                     Dr.Ritu Bajaj
Thank You
       For Queries Please Contact
           www.trainbrain.in

   Our Team:
    ◦ Dr. Ritu Bajaj (Professor)
    ◦ Ms. Kanika Malhotra (Retail Trainee)
    ◦ Mr. Vaibhav Mittal (Retail Trainee)

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Opportunities in Retail Sector

  • 2. The world is changing and India is also keeping pace with it.  The lifestyle of the consumer is changing due to advent of new technology, increase in mobility, increase in disposable income, and media exposure etc  Todays consumer is more knowledgeable and more demanding and one such industry , which has made an phenomenal impact on our daily lives is Retail. Dr.Ritu Bajaj
  • 3. Changing Phase of Retail Street Hawker Haldirams Dr.Ritu Bajaj
  • 4. Changing Phase of Retail Fiat Volkswagen Dr.Ritu Bajaj
  • 5. Changing Phase ofRetail Local Parlour VLCC Dr.Ritu Bajaj
  • 6. Retail is one of the pillars of our economy and accounts for 14% of our country’s GDP.  The indian market is estimated to be Us $ 450 billion and one of the top five retail markets in the world by economic value.  India has emerged as the fourth largest economy in the world in terms of Purchasing Power Parity  Almost 21 million people are believed to be employed in the retail sector, which comprises of 7% of the total national workforce Dr.Ritu Bajaj
  • 7. Retail – derived from the French word “retailer”, which means to break bulk  Retailing- last stage in the movement of goods and services to the consumer  Retail consists of- all activities involved in the marketing of goods and services directly to the consumers for their personal, family or household use Dr.Ritu Bajaj 7
  • 8. Manufacturer Manufacturer Manufacturer Wholesaler Retailer Retailer Feedback Consumer Consumer Consumer Retail may be redefined as first point of customer contact Dr.Ritu Bajaj 8
  • 10. Comparative Penetration of Organised Retail  100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Modern Channel Traditional Channel Dr.Ritu Bajaj
  • 12. Segment Composition Size (Rs.) Key players Food and Grocery Fresh groceries, branded Total-1200,000 crore Food Bazaar, Subhiksha, packaged foods, personal Organised- 5000 crore Reliance Fresh hygiene products and toiletries and dry unprocessed groceries Food Services Fast Food, cafes, Total-57,000 crore McDonald’s, KFC, Jumbo restaurants, locations Organised- 3,940 crore King, Barista, Café Coffee offering catering services Day Clothing & Textiles Fabric manufacturers and Total-113,500 crore Arvind Brands, Madura readymade garments Organised- 21,400 crores Garments, Raymond’s, Park Avenue Consumer Durables Televisions, refrigerators, Total-41,500 crore Strong regional players- washing machines, air Organised- 4,300 crore Videocon Plaza, BPL Gallery, conditioners and Vijay Sales microwaves Footwear Footwear for men, women Total-13,750 crore Bata, Metro Shoes, Lakhani, and children Organised- 5200 crore Adidas , Reebok Jewellery Mainly, Gold Jewellery & Total-52,000 crore Tanishq, Gili diamonds Organised- 1,450 crore Books, Music and Gifts Various Books, Music and Total-11,500 crore Land Mark, Crossword, Gifts Organised- 1,450 crore Higginbothams, Oxford Bookstore
  • 13.  Visual Merchandising  Store Operations  Supply Chain Management  Merchandising  Salesmanship  IT (software support) Dr.Ritu Bajaj
  • 14.  RetailTrainees  Department Managers  Store Managers  Visual merchandisers  Sales Floor Executives  Technical Support Managers  Mall Managers Dr.Ritu Bajaj
  • 15. Wills Lifestyle Numero Uno John Players Reebok Arrow Parx Puma Pepe Jeans Lotto UCB Tommy Hifliger Zodiac Levi’s Planet Sports Kidswear Allen Solly The Collective Catmoss Koutons Planet Fashion Liliput Van Heusen Provogue Gini & jony Fabindia Mango Okaidi Spykar BHPC Lee Calvin Klein Louis Philippe Esprit FCUK s.Oliver Zara Celio Promod Paul & Shark Dr.Ritu Bajaj
  • 16. Key Retailers Da Milano Hidesign Tie Rack Baggit Bulchee Aldo Accessories Lino Perros Dr.Ritu Bajaj
  • 17. Metro Red Tape Reebok Reliance Footprint Bata Kittens Liberty Relaxo M&B Steeleathers Puma Shoe Factory Adidas Nike Woodland Khadims Lotto Dr.Ritu Bajaj
  • 18. Anjali Jewellers Bhima Titan Goldplus Tanishq Joy Alukkas Group Gitanjali Group (Jewellery) Orra Reliance Jewels Khajana Jewellery
  • 19. Titan Eye+ GKB Opticals Lawrence & Mayo Foresight Opticals Himalaya Opticals The Eyewear Store
  • 20. More megastore More Arambagh Food Bazaar Easyday Ratnadeep Supermarkets Spencer’s Reliance Fresh KB’S Fair Price Hypermarket Easyday Market Spencer’s Varkey’s HyperCity Natures Basket Kannan Total Modern Bazaar Nilgiris Spar Le Marche 6 Ten Star Bazaar Q-Mart Big Apple V-mart Needs LM 365 D-mart Nuts & Spices
  • 21. Home Centre Home Town @Home TTK Prestige Ltd Rosebys Art d’inox Fabindia Welhome (WRL) Spaces, Home & Beyond (WRL) Home Stop FCML Home Godrej Lifespace Reliance Living Durian Maspar Dr.Ritu Bajaj
  • 22. Key Retailers Big Cinemas INOX PVR Cinepolis Fame Cinemas Fun Cinemas Cinemax Sathyam Gaming GIGGLES  Blu O Dr.Ritu Bajaj
  • 23. The MobileStore Idea Cellular MobileNXT Vodafone Mobile Magic Motorola Nokia Samsung Reliance Webstore LG Spice Hotspot Reliance istore Unior Airtel Virgin Mobile Sangeetha Mobile Tata Indicom Univercell Aircel Dr.Ritu Bajaj
  • 24. 98.4 Medplus Lifeken Medicines Trust Chemists Religare Wellness Manipal Cure and Care Guardian Frank Ross Viva Chemists Apollo Medica Health Shoppe Dr.Ritu Bajaj
  • 25.  The Body Shop  Kaya Skin Clinic  VLCC  Lakme Salon  Health & Glow  GYM  Fitness First  Gold Gym  Talwalkars  Grand Slam Dr.Ritu Bajaj
  • 26. Retail Categories Organise Mkt Total Market (INR (INR crore crore) Footwera 11814 17859 Timewear 3116 4984 Eyewear 623 1570 Apparels & Clothing 44166 141547 Personal Care & Fitness 1103 5670 Consumer Electronics 11684 62836 (CDIT) Leisure 3635 21000 Mobile & Telecom 5452 33220 Home & Interiors 7530 46665 Accessories 882 7450 Dr.Ritu Bajaj
  • 27. Catering & Food 9737 90825 Services Entertainment & Gaming 4414 55440 Pharmacy 2986 61215 Jewellery 3700 80469 Food & Grocery 15838 1318165 Total 126680 1948916 Dr.Ritu Bajaj
  • 28. Thank You For Queries Please Contact www.trainbrain.in  Our Team: ◦ Dr. Ritu Bajaj (Professor) ◦ Ms. Kanika Malhotra (Retail Trainee) ◦ Mr. Vaibhav Mittal (Retail Trainee)