Consumption of Cloud Technologies / #Microsoft #Office365 is something everyone ‘craves’. After all, it's the physical measurement of adoption. In this session Tracy will cover the following: · Common pitfalls · Prerequisites for success · Steps to take to ensure adoption > consumption You will leave this session with insights into the mistakes we've made in the past and a clear vision for the road ahead. 14 March 2019

1. Want
Office 365
Consumption?
Do these
5 things
#@tracyvds
#CollabSummit
@NACollabSummit

2. Tracy van der Schyff @tracyvds
To facilitate the evolution of human capabilities, my passion is to empower people and
therefore training and change management lie close to my heart. My Mission is to
positively impact WHAT and HOW people create, as I believe that what we design /
create, designs / creates us back (Ontological design). It is about enabling others to
serve themselves better, expand their possibilities, increase their capacity to learn, act
more effectively and better design their future.
@tracyvds
#CollabSummit
@NACollabSummit

3. Thank you to our sponsors!

4. Win a Surface Book courtesy of
Microsoft!
Play Vendor Bingo, Winner drawn during
closing session on Friday

5. Get Drink Tickets and Wristband During
Closing Session Thursday

6. Common Pitfalls
Prerequisites for success
How to ensure adoption |
consumption

7. Common
Pitfalls

8. WE ONLY KNOW
WHAT WE KNOW

9. 70% of your
employees are not PC
(Digitally) Literate!

10. PC Literacy Statistics (2011 – 2015)

11. If we work on 5 minutes “saving” per day only

13. Greatest barrier to
User Adoption is
the PC in front of
the user, not cloud

14. TO UNDERSTAND THE
FUTURE OF TECHNOLOGY
YOU NEED EMPATHY FOR
HOW WE DID THINGS
BEFORE

15. Evolution of finding stuff
https://tracyvanderschyff.com/2017/12/13/the-evolution-of-finding-stuff/

16. How we deliver IT Support should change:
https://tracyvanderschyff.com/2017/11/26/how-we-deliver-it-support-should-change/

17. Prerequisites
for success

18. Digital Literacy and the Impact on User Adoption:
https://tracyvanderschyff.com/2017/10/05/digital-literacy-and-the-impact-on-user-adoption/

19. Importance of Executive support in #Office365
#Tech Projects
https://tracyvanderschyff.com/2019/02/03/importance-of-executive-support-in-office365-tech-projects/

21. How to
ensure
adoption |
consumption

22. Healthy Habits
Want #Office365 Consumption? Do these 5 things
https://tracyvanderschyff.com/2019/01/07/want-office365-consumption-do-these-5-things/
Why is it so difficult to get #Office365 fit & healthy?
https://tracyvanderschyff.com/2019/02/24/why-is-it-so-difficult-to-get-office365-fit-healthy/
Fast Track your #Office365 Roll Out
https://tracyvanderschyff.com/2019/01/15/fast-track-your-office365-roll-out/

24. In the middle of it all, don’t ever
forget that Microsoft Office is
your most business critical app.

25. TO UNDERSTAND THE
FUTURE OF TECHNOLOGY
YOU NEED EMPATHY FOR
HOW WE DID THINGS
BEFORE
= Ultimate User Adoption Catalyst
Teams is the gateway drug that
leads to the consumption of all the
other drugs in the Office 365 store

26. Hub for
the Digital
Workplace
STORAGE
COMMUNICATION
OTHER TOOLS
PEOPLE AND
CONTENT
AUTOMATIONPRODUCTIVITY
OFFICE 365 APPS
& SERVICES
OFFICE
WHO

27. Mentorship
programs

28. Product Specialist
Power User Forum
Weekly Report
Power Users
End Users
Monthly wrap up newsletter

30. Fast Track your Office 365 Roll out
Change Management is more important
than ever
Create Mentorship programs
Stay up to date, know your product,
shortcomings and advantages, communicate
Rinse & Repeat

31. Blog: https://tracyvanderschyff.com

33. What’s new in Office 365
Office 365 Roadmap
Microsoft Tech Community
Office 365 Training Center
Microsoft Champions Program
Community
@tracyvds
@NACollabSummit
#CollabSummit

35. THANK YOU!

36. Links to resources used in the presentation:
Evolution of Finding Stuff:
https://tracyvanderschyff.com/2017/12/13/the-evolution-of-finding-stuff/
Help your Microsoft 365 Citizen Developers Blog Series:
Part 1: Business Analysis – Ask the right questions
Part 2: Business Analysis – Document your Solutions
Part 3: Project Management
Part 4: Process Flowcharts for #Microsoft365 Citizen Developers
Part 5: Creativity & Curation
Part 6: Communication & Training
Part 7: Change Management
ROI on Training:
https://tracyvanderschyff.com/2018/03/17/roi-on-training/
To learn new things, we first have to un-learn the old bad habits:
https://tracyvanderschyff.com/2018/07/22/to-learn-new-things-we-first-have-to-un-learn-the-old-bad-habits/
Digital Literacy and the Impact on User Adoption:
https://tracyvanderschyff.com/2017/10/05/digital-literacy-and-the-impact-on-user-adoption/
PC Literacy basics everyone should know:
https://tracyvanderschyff.com/2018/04/12/pc-literacy-basics-everyone-should-know/
The real cost of PC Illiteracy in your company:
https://tracyvanderschyff.com/2018/01/13/microsoft365-day-106-the-real-cost-of-pc-illiteracy-in-your-company/
How we deliver IT Support should change:
https://tracyvanderschyff.com/2017/11/26/how-we-deliver-it-support-should-change/
Adoption Challenges for Modern vs Classic SharePoint:
https://tracyvanderschyff.com/2018/02/20/adoption-challenges-for-modern-vs-classic-sharepoint/
Yes, #MicrosoftTeams “Over-Adoption” does exist, and it’s scary
https://tracyvanderschyff.com/2018/11/12/yes-microsoftteams-over-adoption-does-exist-and-its-scary/
#Office365 #Adoption Truths: Users can smell your fear
https://tracyvanderschyff.com/2018/11/04/office365-adoption-truths-users-can-smell-your-fear/
What’s new in Office 365
https://support.office.com/en-us/article/What-s-new-in-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426
Office 365 Roadmap
https://products.office.com/en-us/business/office-365-roadmap
Microsoft Tech Community
https://techcommunity.microsoft.com/
Office 365 Training Center
https://support.office.com/en-us/office-training-center