My presentation @EXPP Summit, Munich, October 2010

1. E-Billing with focus on the
Central and Eastern
European region
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 1

2. The Prinzhorn Group
Name: Robert Toth
Position: project leader
IT-Papyrus Ltd. - subsidiary of the Prinzhorn Holding GmbH.
• E-mail address: robert.toth@it-papyrus.com
• Phone number: +36-30-407-05-12
• Address: 42 Duna str., Budapest, 1215, Hungary, Europe
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 2

3. Agenda
1. The Prinzhorn Group
2. Situation at our CEE Subsidiaries
3. E-Billing from a Hungarian point of view
4. Why Outsourcing
5. First experiences
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 3

4. The Prinzhorn Group
Family owned company – paper industry
Headquarter in Oberwaltersdorf, Austria
4 business divisions:
• Hamburger Recycling (Waste paper trading)
• Hamburger Containerboard (Packaging paper)
• Dunapack Packaging (Corrugated board)
• B&B Flexpack (Coated paper)
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 4

5. The Prinzhorn Group
40 Subsidiaries in
40 Subsidiaries in
• Austria • Croatia • Slovenia
• Germany • Romania • Serbia
• Hungary • Bulgaria • Bosnia
• Poland • Ukraine
> 4000 employees
~ 1 billion € turnover p.a.
Top 3 in European packaging paper production
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 5

6. Situation at our CEE Subsidiaries
Dunapack Packaging Division is headquartered in
Budapest
Pilot for group-wide e-Invoicing initiative
Directed by the local experts on the base of the
central management directives
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 6

7. Situation at our CEE Subsidiaries
Extremely different and unique legal rules
and directives
Examples
• Poland and Romania: non-cooperative legal
authorities
• Ukraine: low-detailed directives
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 7

8. E-Billing from a Hungarian point of view
3% e-Invoices from the overall invoice
quantity
Very particular but not obvious rules
Inconsistency in the directives
Example
• Signed PDF invoice is acceptable only with
XML / XLS / txt file format on both sides
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 8

9. Why Outsourcing ?
In General
• Turbulent change of the business and legal
environment
• Access to specialized skills and technologies
• Changes in business trends
• Responsibility outplacement
• Outsourcing as the best practice in this field
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 9

10. Why Outsourcing ?
One Provider
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 10

11. Why Outsourcing ?
Complex services as the optimal solution
• Integration of all requested services from one
exclusive provider
• Standardized internal procedures
• Definite responsibility margins
• Focus on the core business functions
• Transparent business controll operations
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 11

12. Why Outsourcing ?
Facing a lean company structure
• Focus on the value chain related processes
• Optimize employees structure
• Easily calculatable TCOs and ROIs
• Permanent access to up-to-date technologies
• Business advantage
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 12

13. First experiences
The beginning
• Initial problems
• Different countries – different legal laws
• Unique country and site related practices
• Conquer fear of employees
• Involve management team
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 13

14. First experiences
Way to Success
• Finishing a successful pilot project
• First paper company with wide spread E-services
in the CEE region
• More satisfied & interested customers
• Respect from the other market participants
• Rapid business advantage
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 14

15. Questions?
Title: E-Billing with focus on the Central and Eastern European region, Author: Robert Toth, Page 15