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Loud in the Cloud:
SuccessFactors® Succession &
Development Solution
©2015SAPSEoranSAPaffiliatecompany.Allrightsreserved.
Introduction
Customer References
by Industry Area
Customer References
by Alphabetical Order
2 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech
Developing Next-Generation Talent is the Super Highway to Success
Companies that successfully groom their next generation of
talent and engage and retain current employees create
a major market advantage over competitors. The comprehensive,
cloud-based SuccessFactors® Succession & Development
solution from SuccessFactors, an SAP company, empowers you
to identify and develop the talent you need while providing the
visibility and planning capabilities necessary to support your
organization's future growth.
Part of the SuccessFactors HCM Suite, SuccessFactors
Succession & Development enables you to:
 Reduce organizational risk by identifying and addressing
current and potential talent gaps that can result in poor
business execution
 Ensure talent continuity by developing and maintaining
a continuous supply of internal talent to fill critical roles
throughout your organization
 Increase employee engagement by empowering employees
to reach their full potential, advance their careers, and
accelerate their learning with targeted development plans
 Leverage workforce insights by analyzing your organization’s
talent supply and talent demand so you can make more-
informed decisions
 Create more-effective succession plans by measuring their
effectiveness and the impact they have on business outcomes
with custom reports and dashboards
SuccessFactors Succession & Development gives you all the
tools you need to create strategic succession processes that
reach deep into your organization, align with your business
needs, and drive better business outcomes. Make sure good
employees stay and quality candidates come to your company
instead of to competitors. Strengthen your succession efforts
with SuccessFactors Succession & Development to help
ensure the health and continued growth of your organization.
Read more about Succession & Development
Travel and
Transportation
Telecom Utilities
Shawn Richardson, Director of HR and
Organizational Development and
Training, TranSystems Corporation
“SuccessFactors put the best data on
talent we’ve ever had right at our
fingertips. It streamlined succession
planning and recruiting processes to
help us attract and retain talent and
compete much more effectively.”
3 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Automotive
05 Pon
Customer References
by Industry Area
High Tech
06 Software AG
Life Sciences
08 UCB S.A.
Mill Products
09 Ahlstrom Corporation
Mining
11 Cameco Corporation
Professional Services
13 TranSystems Corporation
Utilities
19 Black Hills Corporation
Telecommunications
15 China DataCom
Travel and Transportation
17 Keolis
MiningAutomotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
Telecom Utilities
10 Umicore N.V. 20 TransAlta Corporation
Introduction
4 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Customer References
by Alphabetical Order
09 Ahlstrom Corporation
19 Black Hills Corporation
11 Cameco Corporation
05 Pon
06 Software AG
20 TransAlta Corporation
13 TranSystems Corporation
08 UCB S.A.
10 Umicore N.V.
15 China DataCom
17 Keolis
MiningAutomotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
Telecom UtilitiesIntroduction
5 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
100%
Automation of the most
important HR processes
100%
Of staff covered
100%
Of senior managers assessed
using SuccessFactors solutions
Company
Pon
Headquarters
Almere, The Netherlands
Industry
Services
Products and Services
Passenger cars, commercial
vehicles, tires, axles,
earthmoving equipment,
bicycles, and more
Employees
13,000
Web Site
www.pon.com
SuccessFactors® Solutions
SuccessFactors®
Performance & Goals solution
SuccessFactors Succession
& Development solution
Objectives
 Standardize how goals are defined, performance is assessed, and
career paths are mapped across the company
 Create a common succession planning process for more than 50
companies
 Introduce a culture of regular, reciprocal feedback
Why SuccessFactors, an SAP company
 Instant insight into key data with the SuccessFactors® Performance
& Goals, SuccessFactors Succession & Development, and
SuccessFactors Employee Central solutions
 Intuitive, user-friendly system
 Meaningful metrics on talent and human capital
Benefits
 Higher efficiency in HR due to 100% automation of core HR
processes and the elimination of paper processes
 High adoption by operating units, covering 95% of staff
 Greater frequency of feedback sessions between employees and their
managers
 100% of senior managers assessed with SuccessFactors solutions
“Before we had SuccessFactors software, there were few
structured conversations between employees and their managers.
Today, feedback sessions are happening regularly and the quality
of those discussions has improved.”
Charles Amkreutz, Manager at Pon of HR Services,
Pon: Creating Full Visibility of Performance
and Development with SuccessFactors
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
Telecom Utilities
6 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
Software AG
Headquarters
Darmstadt, Germany
Industry
High tech
Products and Services
Business and IT software
and services
Employees
5,400
Web Site
www.softwareag.com
SuccessFactors® Solutions
SuccessFactors® Performance
& Goals solution
SuccessFactors Succession &
Development solution
Objectives
 Keep an accurate inventory of employee skills during rapid growth
 Give managers better information about their own teams
 Provide workforce performance, appraisals, learning and
development, successions, and recruiting data in one view
Why SuccessFactors, an SAP company
 Integration with existing SAP® solutions
 Level of data security required
 Ability to digitize paper-based HR processes
Benefits
 Ability of employees to update the corporate skills database every
time they interact with the system
 Expectation of achieving 100% participation in a digitized performance
appraisal process by the end of 2013
 Ability of managers to easily run reports and perform analysis on the
skills of the workforce
 System that can be scaled to support the company’s rapid growth
“One of our top priorities at Software AG is to develop
employees wherever they are. To do that, you need a truly
integrated talent management system – and that’s what
SuccessFactors delivers.”
Ann Miller-Rauch, Head of Global Personnel and Organizational Development,
Software AG
Greater
Participation in a digitized
performance appraisal process
Easier
Reporting and analysis for
managers
Enhanced
Ability to support rapid growth
Software AG: Digitizing Performance Reviews
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
Telecom Utilities
7 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Software AG: Digitizing Performance Reviews
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
Telecom Utilities
8 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
UCB S.A.
Headquarters
Brussels, Belgium
Industry
Life sciences –
pharmaceuticals
Products and Services
Medicines focused on the
central nervous system and
immunology
Employees
9,000
Web Site
www.ucb.com
SuccessFactors® Solutions
SuccessFactors® Performance
& Goals solution
SuccessFactors Succession &
Development solution
Objectives
 Resolve employee frustration with core HR processes
 Reduce manual tasks and paperwork involved with HR functions
 Enhance succession planning, talent calibration, performance
management, and compensation processes
Why SuccessFactors, an SAP company
 Cloud paradigm provided an efficient way to roll out core HR
functionality to a fast-growing global workforce
 Solutions that gave employees a user-friendly online HR hub
Benefits
 Launched TalentShare – an integrated talent calibration process
conducted entirely in one system
 Increased collaboration in talent management processes
 Minimized administrative work for the HR staff
 Generated positive feedback from employees in 30 countries
“Our employees are saying, ‘HR finally delivered a tool that really
helps!’” In my 15 years working with HR systems, SuccessFactors
is the most successful implementation I’ve seen.”
Amy Barrett, Director of HR Shared Knowledge and Technology, UCB S.A.
Greater
Collaboration in talent
management processes
Less
Administrative work for HR
More
Positive feedback from
employees worldwide
UCB: Helping Employees Believe in HR
Again with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
9 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
Ahlstrom Corporation
Headquarters
Helsinki, Finland
Industry
Mill products
Products and Services
High-performance fiber-based
materials
Employees
5,200
Web Site
www.ahlstrom.com
SuccessFactors® Solutions
SuccessFactors®
Compensation solution
SuccessFactors Employee
Central solution
SuccessFactors Performance
& Goals solution
SuccessFactors Succession &
Development solution
Objectives
 Connect local country-level HR processes
 Gain a global view into the worldwide talent pool
 Define and cascade goals globally
 Replace time-consuming, spreadsheet-based manual processes
 Form a global view of growth, succession, and competency gaps
Why SuccessFactors, an SAP company
 Ability to support a consistent and structured HR practice
 Greater insight into internal talent information across all locations and
employees on demand
 Ability to use a management platform for better insight into execution
against corporate strategy
Benefits
 Launched a competency-based HR practice based on a single
integrated global HR platform
 Gained the ability to make strategic decisions for the business and
ensure global business alignment
 Delivered key workforce data globally for planning and
growth through a management dashboard
“SuccessFactors is enabling us to make strategic decisions that drive
the business and ensure alignment across the organization to help us
manage and meet our corporate objectives.”
Tarja Takko, Vice President, Management Development, Group HR, Ahlstrom Corporation
Greater
Insight into global talent data
Less
Reliance on manual
spreadsheet-based processes
Better
Support for talent-related
decisions via dashboards
Ahlstrom: Getting Strategic about Talent
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
10 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
Umicore N.V.
Headquarters
Brussels, Belgium
Industry
Mill products
Products and Services
Materials technology and
recycling
Employees
14,400
Web Site
www.umicore.com
SuccessFactors® Solutions
SuccessFactors® Learning
solution
SuccessFactors Performance
& Goals solution
SuccessFactors Succession &
Development solution
Objectives
 Form a complete view of global talent and development processes
 Go beyond transactions, facts, and figures in HR systems
 Align learning with talent and performance
 Deliver self-service tools that will engage employees in managing their
own careers
Why SuccessFactors, an SAP company
 One highly intuitive user interface for all HR processes
 Ability to continue managing core HR data in SAP® software systems
and integrate it with SuccessFactors® solutions
Benefits
 Enhanced the completeness and accuracy of the talent review process
 Increased the number of e-courses available to employees from 2 to 30
 Minimized travel and consulting costs associated with training
 Enabled the visualization of succession scenarios across the global
enterprise
“SuccessFactors Learning lets employees complete courses on
their own schedule. We’re getting much greater participation in
each course while also reducing travel costs and trainer fees.”
Mark Dolfyn, HR Development Director, Umicore N.V.
Better
Talent review process
More
E-courses available to
employees
Lower
Training costs
Umicore: Delivering Better Training at a
Lower Cost with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
11 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
Cameco Corporation
Headquarters
Saskatoon, Saskatchewan,
Canada
Industry
Mining
Products and Services
Uranium
Employees
3,300
Web Site
www.cameco.com
SuccessFactors® Solutions
SuccessFactors® Recruiting
Management solution
SuccessFactors Succession &
Development solution
SuccessFactors Workforce
Analytics solution
SuccessFactors Workforce
Planning solution
Objectives
 Continue attracting top talent despite intense competition for labor in
western Canada
 Enable managers and HR to have more-meaningful discussions about
talent
 Hold leadership accountable for building and developing the
workforce
Why SuccessFactors, an SAP company
 Offers workforce analytics, workforce planning, succession planning,
recruiting, and employee profile functionality on one integrated
platform
 Provides a single source of truth for workforce metrics
 Enables the sharing of workforce analytics data in the field as well as
at corporate headquarters
Benefits
 Helped managers work closely with HR business partners to enhance
employee retention
 Delivered a modern Web 2.0 employee experience
 Integrated data seamlessly from SAP® solutions to SuccessFactors®
solutions
“With SuccessFactors Workforce Analytics, our HR staff and
managers can truly speak the same business language. Using metrics
as our starting point, we’re having conversations about what leads to
quality hires or retention.”
Sean Junor, Manager of Workforce Planning and Talent Management, Cameco Corporation
More
Collaboration between HR
and managers
Easier
Integration of data between
systems
Better
Employee experience
Cameco: Planning the Workforce of the Future
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
12 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Cameco: Planning the Workforce of the Future
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
13 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
TranSystems Corporation
Headquarters
Kansas City, Missouri
Industry
Professional services
Products and Services
Transportation, engineering,
and consulting services
Employees
1,000
Web Site
www.transystems.com
SuccessFactors® Solutions
SuccessFactors®
Compensation solution
SuccessFactors Performance
& Goals solution
SuccessFactors Recruiting
Management solution
SuccessFactors Recruiting
Marketing solution
SuccessFactors Succession &
Development solution
Objectives
 Attract, develop, and retain highly skilled talent in a fiercely competitive
market with a finite candidate pool
 Develop workforce and succession planning to replace an aging workforce
and support growth
 Improve operational efficiency by automating spreadsheet-based processes
Why SuccessFactors, an SAP company
 Affordable, customizable, user-friendly solutions that integrate with existing
tools and processes
 Robust performance and goal management system that can capture and
centralize key metrics and analytics
 Trust established between internal staff and SuccessFactors team
 Product innovation with the flexibility to evolve as needs change
Benefits
 Accelerated merit and compensation processes from months to just a few
weeks
 Significantly reduced the average cost per hire
 Established one-to-five-year succession plans for all primary and midlevel
managers, almost none of whom had previously identified successors
 Saved thousands of dollars by greatly reducing the turnover rate for high
performers
 Improved allocation and cost-effectiveness of resources for recruiting and
talent management using superior analytics
“SuccessFactors put the best data on talent we’ve ever had right at
our fingertips. It streamlined succession planning and recruiting
processes to help us attract and retain talent and compete much
more effectively.”
Shawn Richardson, Director of HR and Organizational Development and Training,
TranSystems Corporation
Unified
Data analytics and recruiting
Streamlined
HR processes for recruiting,
compensation, and talent
management
Reduced
Average cost per hire and
turnover for high performers
TranSystems: Attracting and Retaining Top
Talent with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
14 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
TranSystems: Attracting and Retaining Top
Talent with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
15 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
China DataCom Corporation
Limited
Headquarters
Guangzhou, China
Industry
Telecommunications
Products and Services
Mobile Web services
Employees
1,500
Web Site
www.cndatacom.com
Objectives
 Keep up with an ever-changing market
 Adapt HR strategy to support the company’s business transformation
 Manage employee performance more consistently
Why SuccessFactors, an SAP company
 Robust performance and goal management using the
SuccessFactors® Performance & Goals and SuccessFactors
Succession & Development solutions
 Ability to synchronize goals across the entire organization using the
SuccessFactors Employee Central solution
 Ability to go live quickly with everything in the cloud
Benefits
 Accelerated the process of setting goals, managing their execution,
and adjusting business strategies to changing needs
 Automated HR reporting, leading to major time savings
 Minimized the need for HR meetings
 Delivered daily, rather than monthly, reports on progress toward goals
 Allowed 1,500 employees to access goal-setting and performance-
feedback tools using single sign-on
 Increased transparency of the performance-feedback process
“SuccessFactors makes my job easier and more efficient. I can
use reports generated by the system to analyze HR-related data
and for HR management – instead of manually running reports.”
Xi Li, Director of Human Resource Department, China DataCom Corporation Limited
Faster
Goal setting for 1,500
employees
Less
Time spent in HR meetings
Greater
Transparency in the perfor-
mance feedback process
China DataCom: Rewiring HR Strategy
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
16 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
China DataCom: Rewiring HR Strategy
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
17 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
Keolis
Headquarters
Paris
Industry
Travel and transportation
Products and Services
Public transportation
Employees
54,400
Web Site
www.keolis.com
SuccessFactors® Solutions
SuccessFactors® Employee
Central solution
SuccessFactors Performance &
Goals solution
SuccessFactors Compensation
solution
SuccessFactors Succession &
Development solution
SuccessFactors Recruiting
solution
Top objectives
 Back up HR processes with a human resource information system for
the benefit of employees
 Build a secure yet transparent global system
 Empower and enlarge the business scope of HR teams
Resolution
 Implemented a suite of SuccessFactors® solutions
 Enabled the configuration of specific features in response to business
needs
 Enhanced service levels and the quality of professional services
Key benefits
 Gave managers and decision makers easy access to reliable HR data
 Optimized core HR processes
 Engaged line managers in the role of local HR managers
“While other software providers were answering our request with
complex solutions, SuccessFactors came to us with an easy-to-
implement suite of solutions.”
Isabelle Lerin-Basset, Director of Organizational Development and Mobility, Keolis
1,000People recruited each year
250Managers enabled internally
each year
55%
Of global revenue invested in
global salaries
Keolis: Accelerating Recruitment with
SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
Telecom Utilities
18 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Keolis: Accelerating Recruitment with
SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech UtilitiesTelecom Travel and
Transportation
19 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
Black Hills Corporation
Headquarters
Rapid City, South Dakota
Industry
Utilities
Products and Services
Electricity and natural gas
Employees
2,100
Web Site
www.blackhillscorp.com
SuccessFactors® Solutions
SuccessFactors® Compensation,
SuccessFactors Performance &
Goals, SuccessFactors
Recruiting Management,
SuccessFactors Succession &
Development, SuccessFactors
Workforce Analytics, and
SuccessFactors Workforce
Planning solutions
Objectives
 Integrate talent management processes to support a workforce that
had doubled through acquisitions
 Manage and develop a specialized talent pool
 Plan for rapid turnover as a large percentage of the workforce reaches
retirement age
Why SuccessFactors, an SAP company
 Ability to manage multiple aspects of human capital management on
one integrated platform
 Powerful analytics and reporting capabilities to help drive strategic,
timely decisions for the business
Benefits
 Modeled turnover scenarios to quantify the impact of the impending
retirement surge and proactively address the issues
 Built a seamless performance management cycle
 Reached 100% compliance on annual reviews with a simple new
process and the ability to track completions
“With the information revealed from the SuccessFactors Workforce
Analytics solution, we are now armed with the knowledge we need.”
Bob Myers, Senior Vice President and Chief HR Officer, Black Hills Corporation
Greater
Ability to prepare for the
retirement surge
Easier
Performance management
cycle
Higher
Participation in the annual
review process
Black Hills: Getting Serious About Performance
with SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
20 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Company
TransAlta Corporation
Headquarters
Calgary, Alberta, Canada
Industry
Utilities
Products and Services
Electricity and renewable energy
Employees
2,100
Web Site
www.transalta.com
SuccessFactors® Solutions
SuccessFactors® Compensation,
SuccessFactors Employee
Central, SuccessFactors
Performance & Goals,
SuccessFactors Succession &
Development, SuccessFactors
Recruiting Management
Partners
AASONN and Enspro
Top objectives
 Support an aggressive corporate growth strategy
 Prepare to cater to a wider range of customers
 Find enough talent to support the renewable energy side of the
business
Resolution
 Went live quickly and easily on SuccessFactors® Compensation,
SuccessFactors Employee Central, SuccessFactors Performance &
Goals, SuccessFactors Succession & Development, and
SuccessFactors Recruiting Management solutions
 Leveraged data from and business practices running on the core
SAP® software system
 Put talent management in the hands of employees – making the
company a more appealing employer
Key benefits
 Completed compensation planning in one-third the time
 Consolidated eight talent management systems into one
 Established a single source for tracking and managing employee
compliance information
 Won a BizX People Pioneer award from SuccessFactors, an SAP
company
“SuccessFactors has allowed us to present a technology road map
to our employees and leaders that gives them access to more-
relevant, real-time information.”
Susanne Beaton, Director of Talent Management, TransAlta Corporation
100%
Completion of employee
profiles
100%
Participation in compensation
and succession planning
20%
Improvement in the speed of
HR processes
TransAlta: Powering Efficiency with
SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom
21 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved.
TransAlta: Powering Efficiency with
SuccessFactors® Solutions
MiningIntroduction Automotive Life Sciences Mill Products Professional
Services
High Tech Travel and
Transportation
UtilitiesTelecom

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SuccessFactors - Loud in the cloud succession reference slide book

  • 1. Loud in the Cloud: SuccessFactors® Succession & Development Solution ©2015SAPSEoranSAPaffiliatecompany.Allrightsreserved. Introduction Customer References by Industry Area Customer References by Alphabetical Order
  • 2. 2 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Developing Next-Generation Talent is the Super Highway to Success Companies that successfully groom their next generation of talent and engage and retain current employees create a major market advantage over competitors. The comprehensive, cloud-based SuccessFactors® Succession & Development solution from SuccessFactors, an SAP company, empowers you to identify and develop the talent you need while providing the visibility and planning capabilities necessary to support your organization's future growth. Part of the SuccessFactors HCM Suite, SuccessFactors Succession & Development enables you to:  Reduce organizational risk by identifying and addressing current and potential talent gaps that can result in poor business execution  Ensure talent continuity by developing and maintaining a continuous supply of internal talent to fill critical roles throughout your organization  Increase employee engagement by empowering employees to reach their full potential, advance their careers, and accelerate their learning with targeted development plans  Leverage workforce insights by analyzing your organization’s talent supply and talent demand so you can make more- informed decisions  Create more-effective succession plans by measuring their effectiveness and the impact they have on business outcomes with custom reports and dashboards SuccessFactors Succession & Development gives you all the tools you need to create strategic succession processes that reach deep into your organization, align with your business needs, and drive better business outcomes. Make sure good employees stay and quality candidates come to your company instead of to competitors. Strengthen your succession efforts with SuccessFactors Succession & Development to help ensure the health and continued growth of your organization. Read more about Succession & Development Travel and Transportation Telecom Utilities Shawn Richardson, Director of HR and Organizational Development and Training, TranSystems Corporation “SuccessFactors put the best data on talent we’ve ever had right at our fingertips. It streamlined succession planning and recruiting processes to help us attract and retain talent and compete much more effectively.”
  • 3. 3 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Automotive 05 Pon Customer References by Industry Area High Tech 06 Software AG Life Sciences 08 UCB S.A. Mill Products 09 Ahlstrom Corporation Mining 11 Cameco Corporation Professional Services 13 TranSystems Corporation Utilities 19 Black Hills Corporation Telecommunications 15 China DataCom Travel and Transportation 17 Keolis MiningAutomotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation Telecom Utilities 10 Umicore N.V. 20 TransAlta Corporation Introduction
  • 4. 4 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Customer References by Alphabetical Order 09 Ahlstrom Corporation 19 Black Hills Corporation 11 Cameco Corporation 05 Pon 06 Software AG 20 TransAlta Corporation 13 TranSystems Corporation 08 UCB S.A. 10 Umicore N.V. 15 China DataCom 17 Keolis MiningAutomotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation Telecom UtilitiesIntroduction
  • 5. 5 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. 100% Automation of the most important HR processes 100% Of staff covered 100% Of senior managers assessed using SuccessFactors solutions Company Pon Headquarters Almere, The Netherlands Industry Services Products and Services Passenger cars, commercial vehicles, tires, axles, earthmoving equipment, bicycles, and more Employees 13,000 Web Site www.pon.com SuccessFactors® Solutions SuccessFactors® Performance & Goals solution SuccessFactors Succession & Development solution Objectives  Standardize how goals are defined, performance is assessed, and career paths are mapped across the company  Create a common succession planning process for more than 50 companies  Introduce a culture of regular, reciprocal feedback Why SuccessFactors, an SAP company  Instant insight into key data with the SuccessFactors® Performance & Goals, SuccessFactors Succession & Development, and SuccessFactors Employee Central solutions  Intuitive, user-friendly system  Meaningful metrics on talent and human capital Benefits  Higher efficiency in HR due to 100% automation of core HR processes and the elimination of paper processes  High adoption by operating units, covering 95% of staff  Greater frequency of feedback sessions between employees and their managers  100% of senior managers assessed with SuccessFactors solutions “Before we had SuccessFactors software, there were few structured conversations between employees and their managers. Today, feedback sessions are happening regularly and the quality of those discussions has improved.” Charles Amkreutz, Manager at Pon of HR Services, Pon: Creating Full Visibility of Performance and Development with SuccessFactors MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation Telecom Utilities
  • 6. 6 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company Software AG Headquarters Darmstadt, Germany Industry High tech Products and Services Business and IT software and services Employees 5,400 Web Site www.softwareag.com SuccessFactors® Solutions SuccessFactors® Performance & Goals solution SuccessFactors Succession & Development solution Objectives  Keep an accurate inventory of employee skills during rapid growth  Give managers better information about their own teams  Provide workforce performance, appraisals, learning and development, successions, and recruiting data in one view Why SuccessFactors, an SAP company  Integration with existing SAP® solutions  Level of data security required  Ability to digitize paper-based HR processes Benefits  Ability of employees to update the corporate skills database every time they interact with the system  Expectation of achieving 100% participation in a digitized performance appraisal process by the end of 2013  Ability of managers to easily run reports and perform analysis on the skills of the workforce  System that can be scaled to support the company’s rapid growth “One of our top priorities at Software AG is to develop employees wherever they are. To do that, you need a truly integrated talent management system – and that’s what SuccessFactors delivers.” Ann Miller-Rauch, Head of Global Personnel and Organizational Development, Software AG Greater Participation in a digitized performance appraisal process Easier Reporting and analysis for managers Enhanced Ability to support rapid growth Software AG: Digitizing Performance Reviews with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation Telecom Utilities
  • 7. 7 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Software AG: Digitizing Performance Reviews with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation Telecom Utilities
  • 8. 8 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company UCB S.A. Headquarters Brussels, Belgium Industry Life sciences – pharmaceuticals Products and Services Medicines focused on the central nervous system and immunology Employees 9,000 Web Site www.ucb.com SuccessFactors® Solutions SuccessFactors® Performance & Goals solution SuccessFactors Succession & Development solution Objectives  Resolve employee frustration with core HR processes  Reduce manual tasks and paperwork involved with HR functions  Enhance succession planning, talent calibration, performance management, and compensation processes Why SuccessFactors, an SAP company  Cloud paradigm provided an efficient way to roll out core HR functionality to a fast-growing global workforce  Solutions that gave employees a user-friendly online HR hub Benefits  Launched TalentShare – an integrated talent calibration process conducted entirely in one system  Increased collaboration in talent management processes  Minimized administrative work for the HR staff  Generated positive feedback from employees in 30 countries “Our employees are saying, ‘HR finally delivered a tool that really helps!’” In my 15 years working with HR systems, SuccessFactors is the most successful implementation I’ve seen.” Amy Barrett, Director of HR Shared Knowledge and Technology, UCB S.A. Greater Collaboration in talent management processes Less Administrative work for HR More Positive feedback from employees worldwide UCB: Helping Employees Believe in HR Again with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 9. 9 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company Ahlstrom Corporation Headquarters Helsinki, Finland Industry Mill products Products and Services High-performance fiber-based materials Employees 5,200 Web Site www.ahlstrom.com SuccessFactors® Solutions SuccessFactors® Compensation solution SuccessFactors Employee Central solution SuccessFactors Performance & Goals solution SuccessFactors Succession & Development solution Objectives  Connect local country-level HR processes  Gain a global view into the worldwide talent pool  Define and cascade goals globally  Replace time-consuming, spreadsheet-based manual processes  Form a global view of growth, succession, and competency gaps Why SuccessFactors, an SAP company  Ability to support a consistent and structured HR practice  Greater insight into internal talent information across all locations and employees on demand  Ability to use a management platform for better insight into execution against corporate strategy Benefits  Launched a competency-based HR practice based on a single integrated global HR platform  Gained the ability to make strategic decisions for the business and ensure global business alignment  Delivered key workforce data globally for planning and growth through a management dashboard “SuccessFactors is enabling us to make strategic decisions that drive the business and ensure alignment across the organization to help us manage and meet our corporate objectives.” Tarja Takko, Vice President, Management Development, Group HR, Ahlstrom Corporation Greater Insight into global talent data Less Reliance on manual spreadsheet-based processes Better Support for talent-related decisions via dashboards Ahlstrom: Getting Strategic about Talent with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 10. 10 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company Umicore N.V. Headquarters Brussels, Belgium Industry Mill products Products and Services Materials technology and recycling Employees 14,400 Web Site www.umicore.com SuccessFactors® Solutions SuccessFactors® Learning solution SuccessFactors Performance & Goals solution SuccessFactors Succession & Development solution Objectives  Form a complete view of global talent and development processes  Go beyond transactions, facts, and figures in HR systems  Align learning with talent and performance  Deliver self-service tools that will engage employees in managing their own careers Why SuccessFactors, an SAP company  One highly intuitive user interface for all HR processes  Ability to continue managing core HR data in SAP® software systems and integrate it with SuccessFactors® solutions Benefits  Enhanced the completeness and accuracy of the talent review process  Increased the number of e-courses available to employees from 2 to 30  Minimized travel and consulting costs associated with training  Enabled the visualization of succession scenarios across the global enterprise “SuccessFactors Learning lets employees complete courses on their own schedule. We’re getting much greater participation in each course while also reducing travel costs and trainer fees.” Mark Dolfyn, HR Development Director, Umicore N.V. Better Talent review process More E-courses available to employees Lower Training costs Umicore: Delivering Better Training at a Lower Cost with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 11. 11 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company Cameco Corporation Headquarters Saskatoon, Saskatchewan, Canada Industry Mining Products and Services Uranium Employees 3,300 Web Site www.cameco.com SuccessFactors® Solutions SuccessFactors® Recruiting Management solution SuccessFactors Succession & Development solution SuccessFactors Workforce Analytics solution SuccessFactors Workforce Planning solution Objectives  Continue attracting top talent despite intense competition for labor in western Canada  Enable managers and HR to have more-meaningful discussions about talent  Hold leadership accountable for building and developing the workforce Why SuccessFactors, an SAP company  Offers workforce analytics, workforce planning, succession planning, recruiting, and employee profile functionality on one integrated platform  Provides a single source of truth for workforce metrics  Enables the sharing of workforce analytics data in the field as well as at corporate headquarters Benefits  Helped managers work closely with HR business partners to enhance employee retention  Delivered a modern Web 2.0 employee experience  Integrated data seamlessly from SAP® solutions to SuccessFactors® solutions “With SuccessFactors Workforce Analytics, our HR staff and managers can truly speak the same business language. Using metrics as our starting point, we’re having conversations about what leads to quality hires or retention.” Sean Junor, Manager of Workforce Planning and Talent Management, Cameco Corporation More Collaboration between HR and managers Easier Integration of data between systems Better Employee experience Cameco: Planning the Workforce of the Future with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 12. 12 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Cameco: Planning the Workforce of the Future with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 13. 13 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company TranSystems Corporation Headquarters Kansas City, Missouri Industry Professional services Products and Services Transportation, engineering, and consulting services Employees 1,000 Web Site www.transystems.com SuccessFactors® Solutions SuccessFactors® Compensation solution SuccessFactors Performance & Goals solution SuccessFactors Recruiting Management solution SuccessFactors Recruiting Marketing solution SuccessFactors Succession & Development solution Objectives  Attract, develop, and retain highly skilled talent in a fiercely competitive market with a finite candidate pool  Develop workforce and succession planning to replace an aging workforce and support growth  Improve operational efficiency by automating spreadsheet-based processes Why SuccessFactors, an SAP company  Affordable, customizable, user-friendly solutions that integrate with existing tools and processes  Robust performance and goal management system that can capture and centralize key metrics and analytics  Trust established between internal staff and SuccessFactors team  Product innovation with the flexibility to evolve as needs change Benefits  Accelerated merit and compensation processes from months to just a few weeks  Significantly reduced the average cost per hire  Established one-to-five-year succession plans for all primary and midlevel managers, almost none of whom had previously identified successors  Saved thousands of dollars by greatly reducing the turnover rate for high performers  Improved allocation and cost-effectiveness of resources for recruiting and talent management using superior analytics “SuccessFactors put the best data on talent we’ve ever had right at our fingertips. It streamlined succession planning and recruiting processes to help us attract and retain talent and compete much more effectively.” Shawn Richardson, Director of HR and Organizational Development and Training, TranSystems Corporation Unified Data analytics and recruiting Streamlined HR processes for recruiting, compensation, and talent management Reduced Average cost per hire and turnover for high performers TranSystems: Attracting and Retaining Top Talent with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 14. 14 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. TranSystems: Attracting and Retaining Top Talent with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 15. 15 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company China DataCom Corporation Limited Headquarters Guangzhou, China Industry Telecommunications Products and Services Mobile Web services Employees 1,500 Web Site www.cndatacom.com Objectives  Keep up with an ever-changing market  Adapt HR strategy to support the company’s business transformation  Manage employee performance more consistently Why SuccessFactors, an SAP company  Robust performance and goal management using the SuccessFactors® Performance & Goals and SuccessFactors Succession & Development solutions  Ability to synchronize goals across the entire organization using the SuccessFactors Employee Central solution  Ability to go live quickly with everything in the cloud Benefits  Accelerated the process of setting goals, managing their execution, and adjusting business strategies to changing needs  Automated HR reporting, leading to major time savings  Minimized the need for HR meetings  Delivered daily, rather than monthly, reports on progress toward goals  Allowed 1,500 employees to access goal-setting and performance- feedback tools using single sign-on  Increased transparency of the performance-feedback process “SuccessFactors makes my job easier and more efficient. I can use reports generated by the system to analyze HR-related data and for HR management – instead of manually running reports.” Xi Li, Director of Human Resource Department, China DataCom Corporation Limited Faster Goal setting for 1,500 employees Less Time spent in HR meetings Greater Transparency in the perfor- mance feedback process China DataCom: Rewiring HR Strategy with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 16. 16 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. China DataCom: Rewiring HR Strategy with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 17. 17 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company Keolis Headquarters Paris Industry Travel and transportation Products and Services Public transportation Employees 54,400 Web Site www.keolis.com SuccessFactors® Solutions SuccessFactors® Employee Central solution SuccessFactors Performance & Goals solution SuccessFactors Compensation solution SuccessFactors Succession & Development solution SuccessFactors Recruiting solution Top objectives  Back up HR processes with a human resource information system for the benefit of employees  Build a secure yet transparent global system  Empower and enlarge the business scope of HR teams Resolution  Implemented a suite of SuccessFactors® solutions  Enabled the configuration of specific features in response to business needs  Enhanced service levels and the quality of professional services Key benefits  Gave managers and decision makers easy access to reliable HR data  Optimized core HR processes  Engaged line managers in the role of local HR managers “While other software providers were answering our request with complex solutions, SuccessFactors came to us with an easy-to- implement suite of solutions.” Isabelle Lerin-Basset, Director of Organizational Development and Mobility, Keolis 1,000People recruited each year 250Managers enabled internally each year 55% Of global revenue invested in global salaries Keolis: Accelerating Recruitment with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation Telecom Utilities
  • 18. 18 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Keolis: Accelerating Recruitment with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech UtilitiesTelecom Travel and Transportation
  • 19. 19 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company Black Hills Corporation Headquarters Rapid City, South Dakota Industry Utilities Products and Services Electricity and natural gas Employees 2,100 Web Site www.blackhillscorp.com SuccessFactors® Solutions SuccessFactors® Compensation, SuccessFactors Performance & Goals, SuccessFactors Recruiting Management, SuccessFactors Succession & Development, SuccessFactors Workforce Analytics, and SuccessFactors Workforce Planning solutions Objectives  Integrate talent management processes to support a workforce that had doubled through acquisitions  Manage and develop a specialized talent pool  Plan for rapid turnover as a large percentage of the workforce reaches retirement age Why SuccessFactors, an SAP company  Ability to manage multiple aspects of human capital management on one integrated platform  Powerful analytics and reporting capabilities to help drive strategic, timely decisions for the business Benefits  Modeled turnover scenarios to quantify the impact of the impending retirement surge and proactively address the issues  Built a seamless performance management cycle  Reached 100% compliance on annual reviews with a simple new process and the ability to track completions “With the information revealed from the SuccessFactors Workforce Analytics solution, we are now armed with the knowledge we need.” Bob Myers, Senior Vice President and Chief HR Officer, Black Hills Corporation Greater Ability to prepare for the retirement surge Easier Performance management cycle Higher Participation in the annual review process Black Hills: Getting Serious About Performance with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 20. 20 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Company TransAlta Corporation Headquarters Calgary, Alberta, Canada Industry Utilities Products and Services Electricity and renewable energy Employees 2,100 Web Site www.transalta.com SuccessFactors® Solutions SuccessFactors® Compensation, SuccessFactors Employee Central, SuccessFactors Performance & Goals, SuccessFactors Succession & Development, SuccessFactors Recruiting Management Partners AASONN and Enspro Top objectives  Support an aggressive corporate growth strategy  Prepare to cater to a wider range of customers  Find enough talent to support the renewable energy side of the business Resolution  Went live quickly and easily on SuccessFactors® Compensation, SuccessFactors Employee Central, SuccessFactors Performance & Goals, SuccessFactors Succession & Development, and SuccessFactors Recruiting Management solutions  Leveraged data from and business practices running on the core SAP® software system  Put talent management in the hands of employees – making the company a more appealing employer Key benefits  Completed compensation planning in one-third the time  Consolidated eight talent management systems into one  Established a single source for tracking and managing employee compliance information  Won a BizX People Pioneer award from SuccessFactors, an SAP company “SuccessFactors has allowed us to present a technology road map to our employees and leaders that gives them access to more- relevant, real-time information.” Susanne Beaton, Director of Talent Management, TransAlta Corporation 100% Completion of employee profiles 100% Participation in compensation and succession planning 20% Improvement in the speed of HR processes TransAlta: Powering Efficiency with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom
  • 21. 21 / 21 © 2015 SAP SE or an SAP affiliate company. All rights reserved. TransAlta: Powering Efficiency with SuccessFactors® Solutions MiningIntroduction Automotive Life Sciences Mill Products Professional Services High Tech Travel and Transportation UtilitiesTelecom