1. Curriculum Vitae
Name: Tom Lumley
DOB: 15th February 1974
Address: Hillside Cottage, 99 Greys Road, Henley-on-Thames, Oxon, RG9 1TD
Education: BSC (Hons) – Land Management
A professional, conscientious & self-sufficient individual, having held a multitude of roles after 19 years’
experience in the Telecom industry, including Pre sales, Sales, Account Management, Customer service and
Managerial experience. A reliable, experienced and consistent Account Manager with a proven track record
of delivering revenue against Voice, Data & Converged Services.
Experience
SeniorAccount Manager - Sprint Corp - April 2010 – Present.
An EMEA account manager, responsible for supporting US headquartered customers in Europe as well as European
HQ Companies across all verticals.
Consistent revenue streams, achieving;
70% against $210k SOV ending 2013
132% against $204k SOV ending 2014
102% against $318k SOV ending 2015
110% against $360k SOV YTD ending 2016
Responsible for European Headquartered companies as the lead/sole Account Manager as well as Account
management duties on approx. 70 US Headquartered accounts. Providing a hybrid role to include identifying and
growing revenue streams, Service reviews & contract negotiation.
Customers across all verticals, including Ametek, Audley Travel, Convergys, Expedia, F L Smidth, Gas Control
Equipment, Microfocus, Netcracker, Neovia, Qualcomm, Statpro, WPP to name a few.
Proven record of working with customers to identify synergies and economies of scale to help streamline products &
expenditure through convergence and Cloud Based Offerings.
Business development responsibilities to include the production and presentation of RFP responses, for non-sprint
customers, as well as identifying addressable spend through new product development and enhancements to existing
accounts.
Global Solutions Specialist: Bid Manager - Sprint Nextel - July 2007 – March 2010.
A pre-sales bid manager supporting large Enterprise Sales opportunities in Europe for US based customers.
Responsible for qualifying solicited and unsolicited business opportunities for new and existing Enterprise
customers, applying technical & commercial solutions in relation to Sprint Nextel's service offerings.
Project managing the bid process to include input and bid production support on ITT, RFI & RFP's for US
Enterprise accounts,from conception to delivery of the final bid submission,and presenting final bids to the
customer.
Construct and provide Commercial offerings throughout the bid process from initiation to final contract
negotiations.

2. Account management responsibilities for smaller International accounts to provide Business Development
opportunities.
Bid & Complex Solutions Manager - Verizon Business - July 2004 – July 2007 (3 years 1 month)
Working as a Bid Manager for the Retail Sales element of Verizon, which consisted ofapprox. 60 Account
Managers over all vertical business segments.
Reviewing, qualifying and responding to RFI/RFP's for existing as well as Business Development customers.
Equity Derivatives Broker - 2003 - 2004 – Traditional Financial Services (TFS) February 2003 – March 2004
Participated in a broker academy, throughout which I was placed and assessed on the Equity, Forex, Oil and
Commodity desks. Through a series of assessments and tests, was successful in being offered one of the 4
placements out of 13 candidates.
Worked on the Equity Derivates desk, responsible for the pricing interface between the Equity brokers and our
Institutional clients. Successfully passed the FSA qualifications - Certificate in Derivatives.
Verizon Business – Service Delivery Manager - MCI WorldCom - January 1996 – November 2002
As a Service Delivery Managerit was my responsibility to manage a multi-task team of 22 staff, whose objective it
was to project manage & install access circuits for the UK & Ireland, through third party providers and inter-
company construction.
Responsible for managing, implementing and supervising to completion approximately 1000 new orders a month, a
3500 order pipeline, and in excess of 50 customer escalations a month.
Monitoring and maintaining in excess of 750 technical buildings/points of presence,to include rent reviews with
private landlords & Institutions.
Managing a team to include appraisal and personnel development plans, whilst being responsible for demanding
Key Performance Indicators, under stringent financial controls.
In conjunction with a construction company and their engineers, survey the external and internal fibre routes,
produce designs & method statements,of which were submitted to private Landlords and local authorities for
approval.
Project managed the construction phases with internal and external construction contractors.
Education
Shiplake College – Henley-on-Thames
Dr. Challoners Grammar School – Amersham
Portsmouth University.
Interests
Having been fortunate enough to be introduced to some rather expensive hobbies at an early age, moreso before I
had a family I was heavily into Fly Fishing, Shooting and Golf (Handicap 5). My other interest lies in the world of
finance and Global Stock markets.