1. Tiffany L Turner
Home: 502.938.7500 ~ E-Mail: TiffanyLBT@gmail.com
Experienced in Human Resource Management & Payroll with over 5 years of customer service,
including inbound call centers. Very detail oriented and organized. Ability to learn new software programs
quickly. Payroll software’s used include programs such as Paycor, Solona, APS, Quickbooks along with Oasis
payroll and Time Keeper. Have worked with benefits, workers compensation, unemployment claims and
compliance issues. Proficient with Microsoft office including Word, Excel, Powerpoint and Outlook E-mail; also
proficient with Lotus Notes. Scored 29/30 on latest Excel Testing through Randstad Employment Services.
Randstad Employment (Temporary Services) – Louisville, Ky 2016
Responsible for tracking and auditing Attendance Points using Ulti-Pro Payroll Software and Point
Tracking system. Also kept an up to date manual Excel Spreadsheet for accurate point balances.
Administered OFI’s (Opportunity For Improvement) “write-ups” to employee’s who reached excessive
Worked in Power Point creating monthly slide-shows to highlight birthday’s, employee anniversary
dates, safety scores and various employee communications.
Organized filing system for terminated employee’s documents including Cobra packets.
Tracked all Leave of Absences for employee’s out on general leave, FMLA & Short Term Disability.
Fulfilled temporary contract obligations until assignment ended.
A. Arnold – Louisville, Ky 2016
Completed and managed all onboarding aspects to get new employee’s enrolled in benefits and ready to
use the time clock. Verified all I-9 information & collected all new hire paperwork.
Worked on various projects such as creating a “new hire packet” to ensure the onboarding process
went smoothly. Other projects included, but not limited to: working with Oasis to create and enroll all
employee’s in PTO, Sick and Floating Holiday benefits. Solely responsible for the implementation of
rolling out new PTO & Sick balances.
Responsible for learning the A Arnold handbook and being up to date on their current policies and
procedures. Led by example by being able to quote handbook, and to ensure all employees were in
compliance. Counseled employees when not in compliance with current handbook policies and
Worked with terminations by being present in final meeting, to provide as a witness. Also to show
documentation for reason of termination and to explain Cobra benefits.
Forwarded all workers’ compensation claims to proper recipient to be handled efficiently quickly.
Saved all tax forms for accounting department. Required to run reports from Oasis in Excel and
manipulate files to be ready for accounting.
Managed all Unemployment Claims, dealt in hearings by phone, disputed discrepancies by letter and e-
mail, and provided proof/documentation for denial reasons of Unemployment benefits.
Organized and cleaned up the filing system. Sorted out terminated employee’s files from the active files
and brought in a new filing cabinet for the terminated employees. Filed all I-9 forms and photo copies
separately from new hire folders to be in compliance with the law.
Continued to process both payrolls, weekly and bi-weekly.
PayrollSpecialist (A. ArnoldContinued)
Completed all Payroll functions for over 130 employees. Processed two payrolls, weekly & bi-weekly.
Used Oasis Time Keeper and Oasis Payroll (Davis) systems.
Corrected all time punches, and finalized all time off requests.
Set up Pay Codes and Special Pay specifications by working with Oasis to get the job done.
Ran exceptions report for missing punches and approved all time cards before loading them over to the
2. Entered all deductions and additions on the payroll side of Oasis (commonly referred to as Davis).
Manually adjusted PTO pay out and any time errors caught after time cards were approved.
Forwarded all new direct deposit information over to Oasis for their Green Team to input, as with
outsourcing our payroll and human resources to Oasis, they were responsible for correcting or
updating all issues. Oasis took care of all garnishments and benefit enrollment/benefit deductions.
Worked lightly with 401K, entered in 401K amounts into 401K acconts.
Handled light Human Resource duties such as PTO & Sick time off, workers compensation and new hire
Cedar Lake Workforce-Louisville,KY 2014-2015
Used Paycor (similarto Kronos) and Quickbooks as payroll software to process payroll for over
430 employees. Also used Word, Excel and Outlook daily. Can type 81 words per minute.
Responded efficiently to e-mails and phone calls regarding payroll and benefits.
Corrected all time punches, stayed in contact with supervisors to determine employee hours.
Calculated back pay (Retro’s), changed pay rates, also updated employee personal contact
information, and updated employee tax information. Cut live checks when needed.
Responsible for entering new hires into Paycor, and adding badge numbers. Called in and paid
taxes for the Leading Age Payroll, also moved funds around for tax purposes.
Responsible for Employment, Insurance, & Wage Verifications. Worked closely with HR.
Responsible for entering in all Garnishments.
Responsible for all things benefit related, such as fillingout STD, LTD and FMLA paperwork.
Handled 401K meetings and 401K Open Enrollment. In constant contact with representative from
USI to get benefits updated with Humana and attended all open enrollment sessions to help
employees set up benefits on-line with Paycor.
ACCOUNTING CLERK AT LLOYD AND MCDANIEL 2015
Processed payments in accounting office for a debt collection law firm. Processed over 400
payments per day. Also responsible for running remittance checks to our clients.
HELP DESK AT COMPUCOM 2014
Answered and placed phone calls for an Inbound/Outbound call center answering Human Resource
Questions (PTO, LEAVE, BENEFITS etc.).
Helped all clients with any concerns regarding their paycheck, updating their direct deposit,
explaining FMLA & PTO procedures and policies, while handling their health benefit questions as well.
Did light IT work, by resetting passwords and helping employee’s to manage certain applications in
HRIS and other programs. Assisted with other IT tasks as well, such as network settings and remote access.
ADMIN. ASST. IN ACCOUNTING OFFICE AT NHK 2013
Assisted in accounting department with supply orders, purchase orders, and other various
PAYROLL ASSISTANT AT GSI 2013
Data entry required to document important information into E-time for new hires. New hires
required an activated badge, and my position required me to enter their information into the
payroll system (E-time & PeachTree).
Managed termination forms for discharges.
Assisted manager with payroll activities such as schedule changes, time clock punches, approving
Used Excel to track Terminations/eligibility for rehire and various other projects.
University of Louisville
Pursuing Bachelor’s in Leadership Development and Organization Skills