1. Discover the Power of ThousandEyes on Your Meraki MX
Primož Sečnik Kolman, Global Technical Solutions Architect

2. Featured Speaker
Primož Sečnik Kolman
Global Technical Solutions Architect
Shimei Cridlig
Product Solution Architect
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.

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• ThousandEyes Introduction
• Demo
• ThousandEyes + Meraki
• Deployment
• Q&A

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ThousandEyes Introduction
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
You might have seen ThousandEyes before
But that is just a small fraction of what we do

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ThousandEyes Introduction
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Why do you need application and network monitoring?
We all work for our employees
Houston, we
have a problem
Employee

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ThousandEyes Introduction
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Can employees access their productivity apps?
When employees report application issues, what do you do?
HQ / Branch / Hybrid Worker Internet Website / Application
Is it my SD-WAN / MPLS
Connection?
Is it the Cloud
Provider?
Is it a Transit
Provider?
Is it DNS
Is it the SaaS
Application?
Who is affected?
Chicago, US
San Francisco, US
Tokyo, JP
Sao Paulo, BR
London, UK
Is it the ISP?

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ThousandEyes Introduction
ThousandEyes puts you in control
Decrease MTTR Decrease MTTI

8. ThousandEyes Introduction
ThousandEyes data is actionable
When service degradation occurs, quickly identify where the problem is
1
2
Caused by a network path change
3
Office 365 HTTP Response Time from LJ Office
Office 365 Network Latency from LJ Office
Umbrella Network Latency from LJ Office
Local network Internet Internet
Umbrella SaaS provider network
Service degradation
due to a network path
change in SaaS
provider network
Increase in the service response time
Due to an increase in network latency

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ThousandEyes Introduction
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
ThousandEyes allows you to be proactive
Application
availability
Service
availability
Per-office
availability
Per-office
performance
Umbrella
performance
Application
performance

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ThousandEyes Introduction
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Actionable insights for Internet, cloud, and SaaS
Network Visibility
Overlay, hop-by-hop underlay, ISP
performance, and BGP routing
App Experience
SaaS, API, and internal app
performance and user experience
Baseline Metrics
Identify deviations and address problems
before employees are affected

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ThousandEyes Introduction
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
• We generate our own synthetic traffic (Cloud, Enterprise
and Endpoint Agent)
• We passively gather data from the client (Endpoint Agent)
• We passively gather data from network devices (Device
Layer)
How do we do it?
Internet
LAN
Employee
Application
• No packet captures
• No flow monitoring

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ThousandEyes Introduction
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
ThousandEyes agents
MPLS
Data Center
Internet
Cloud Platforms
Webex Cloud
SaaS
Office
Remote Worker
Endpoint Agent
Enterprise Agent
Cloud Agent

13. Demo
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ThousandEyes + Meraki
ThousandEyes Enterprise Agent on Meraki MX
• Supported on Routed mode, but not
Passthrough or VPN Concentrator mode
• Meraki MX 67 and above
except Meraki MX 84 & MX 100

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ThousandEyes Introduction
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Agent Routing Logic
Meraki MX
Enterprise Agent
Container network
198.51.100.0/24
Internet
Meraki MX
MX IPs
NATed to
internal IP
In AutoVPN, the
highest VLAN ID
MX IP is used as
source IP
Routing table priority
1. Directly Connected
2. Client VPN
3. Static Routes
4. AutoVPN Routes
5. Non-Meraki VPN Peers
6. BGP learned Routes
Local server
Local
route
BGP route
• Agent receives an internal IP address (198.51.100.0/24)
which is NATed by the MX to one of the MX's IP addresses
• The IP Address that the agent is NATed to depends on the
destination. The MX will NAT the Agent to whatever IP
address as following:
For LAN destinations:
MX's IP from that VLAN, or the VLAN the static route is
reached via
For AutoVPN destinations:
MX's IP from the highest numbered VLAN allowed over the
VPN is used
For WAN destinations:
MX's WAN IP for the uplink the connection uses
• ThousandEyes management traffic follows the default
route, and same NAT policies

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ThousandEyes + Meraki
How is this different from Meraki Insights?
Active probing versus passive user flow data
ThousandEyes
Uses active probing to analyze thousands
of data points for detailed path
visualization, and correlated insights.
Meraki Insights
Uses passive monitoring to provide base
metrics (loss/latency/jitter) for active
users at that specific time.
ThousandEyes' proactive monitoring, detailed path visualization, correlated insights, and
DNS/BGP monitoring provide a comprehensive approach to network monitoring and
troubleshooting, complementing the base metrics offered by Meraki Insights.

17. Deployment
Test setup
Monitor your business-critical SaaS apps through DIA
MPLS
Data Center
Internet
Auto VPN
Umbrella Cloud
Webex Cloud
SaaS
DNS Server
Office
Auto VPN
IPSec tunnel
Web test against the
SaaS applications
Network/RTP test
against Webex data
centers
DNS test against the
DNS server(s)

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Deployment
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• Target business-critical applications reachable through DIA
• You can test through AutoVPN and/or Umbrella, but w/o Path Visualization
• ThousandEyes test traffic will follow routing of your enterprise network
• But ignores SD-WAN policies, bandwidth limits and traffic shaping rules
• Configure appropriate test types
• HTTP server tests for web applications
• DNS server for application domains against your DNS resolvers
• Network or RTP tests for collaboration applications
Application testing

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Next steps
Setup and
Configure
Tests
Explore
Insights
Set up tests to monitor key applications or network targets
and customize parameters such as frequency and duration.
Monitor cloud service providers to ensure optimal usage and
identify potential issues.
Create a live share link and share it with your colleagues.
Schedule a PDF report for your manager.
Leverage our APIs to integrate with your existing workflows,
automate tasks, or extract data for further analysis.
Share With
Your Team
and Tools
Dive into our Path Visualization to identify patterns or potential
root causes of performance issues.
Create customized dashboards and alerts and become
proactive.

20. Q&A
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