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ADAPTIVE LEADERSHIP 
Embracing The Future Of It
THE CHAIR FACTORY
CHANGING THE GAME 
IN THE RETAIL FOOD INDUSTRY. 
Food Retail + Food Service + Supercharge with Technology
CORE BUSINESS STRATEGIES 
Efficienc 
y 
Responsiveness
BUSINESS RESPONSIVENESS
BUSINESS CHANGING AT A STRATEGIC LEVEL 
Executives need to learn how to 
exploit short-lived opportunities. 
- Rita McGrath The End of Competitive Advantage
Companies don’t pass through 
life cycles, opportunities do. 
- Don Sull The Upside of Turbulence (2009)
MANAGE THE FLOW OF OPPORTUNITIES 
LATENT UNTAPPED OPPORTUNITY 
WELL-UNDERSTOOD 
OPPORTUNITY 
FUTURE UNCERTAINTY 
PRODUCT UNCERTAINTY 
FEATURE UNCERTAINTY 
DESIGN UNCERTAINTY 
ENGINEERING UNCERTAINTY
LIFE CYCLE OF OPPORTUNITIES 
Based on figures by 
Don Sull & Rita McGrath
Technology is the Number 1 concern of CEOs worldwide. 
—IBM Study, 2012 
TECHNOLOGY DRIVERS 
MOBILE SOCIAL BIG DATA CLOUD IoT
DECAYING CORE ENTERPRISE SYSTEMS
REVITALIZE CORE ENTERPRISE SYSTEMS 
• Transaction 
• System specific 
• Efficiency 
• Multi-system 
• Responsive 
• Customer Focused
CHALLENGES TO EMBRACING THE FUTURE 
• Improving responsiveness 
• Transient competitive advantage 
• Exciting, and scary, new technology 
• Decaying core enterprise systems 
To put it simply, there has been no other point in 
history when so many aspects of disruptive 
change have collided and conspired to wreak 
havoc…
Either remain average and languish in the middle 
under constant threat of extinction, or swing for the 
fences and become remarkable. It was clear cut. 
- Doug Stephens The Retail Revival, (2013)
A CULTURE OF INNOVATION 
• Ranked #1 innovator by Forbes magazine 2011, 12, 13 
– 5 yr avg sales growth—39.5% (2012) 
– 5 yr avg net income growth—78.7% (2012) 
• 140 Agile teams in 2011 
– Per Steve Green, VP technology program mgt 
– Agile 7+ years 
– All in approach (25 teams to start) 
– Other departments (R&D, Operations, Marketing) 
– Over 100,000 automated acceptance tests 
• Steve Green-“Agile is the foundation of our innovation!”
ADAPTIVE LEADERSHIP
DON’T MICROMANAGE??
ADAPTING
ADAPTING: THE BIRTH OF A NEW PRODUCT
INNOVATION REQUIRES DISRUPTIVE THINKING 
Disruptive thinkers see the same information others 
do, but they interpret it differently. Disruptive thinkers 
aren’t satisfied with the status quo, they are looking 
for big wins. Disruptive thinkers challenge your mental 
models about the world, and they challenge their own 
also. - Jim Highsmith, Adaptive Leadership
ACTION PLAN 
THINK BIG START SMALL MOVE FAST 
Vision and Exploration Define Experiments Rapid, Interactive 
Design
THANK YOU 
eBook, Adaptive Leadership: Accelerating Enterprise Agility, Jim Highsmith. 
Blog: www.jimhighsmith.com. Twitter: @jimhighsmith

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Adaptive Leadership: Embracing the Future of IT - Jim Highsmith

  • 1. ADAPTIVE LEADERSHIP Embracing The Future Of It
  • 3. CHANGING THE GAME IN THE RETAIL FOOD INDUSTRY. Food Retail + Food Service + Supercharge with Technology
  • 4. CORE BUSINESS STRATEGIES Efficienc y Responsiveness
  • 6. BUSINESS CHANGING AT A STRATEGIC LEVEL Executives need to learn how to exploit short-lived opportunities. - Rita McGrath The End of Competitive Advantage
  • 7. Companies don’t pass through life cycles, opportunities do. - Don Sull The Upside of Turbulence (2009)
  • 8. MANAGE THE FLOW OF OPPORTUNITIES LATENT UNTAPPED OPPORTUNITY WELL-UNDERSTOOD OPPORTUNITY FUTURE UNCERTAINTY PRODUCT UNCERTAINTY FEATURE UNCERTAINTY DESIGN UNCERTAINTY ENGINEERING UNCERTAINTY
  • 9. LIFE CYCLE OF OPPORTUNITIES Based on figures by Don Sull & Rita McGrath
  • 10. Technology is the Number 1 concern of CEOs worldwide. —IBM Study, 2012 TECHNOLOGY DRIVERS MOBILE SOCIAL BIG DATA CLOUD IoT
  • 12. REVITALIZE CORE ENTERPRISE SYSTEMS • Transaction • System specific • Efficiency • Multi-system • Responsive • Customer Focused
  • 13. CHALLENGES TO EMBRACING THE FUTURE • Improving responsiveness • Transient competitive advantage • Exciting, and scary, new technology • Decaying core enterprise systems To put it simply, there has been no other point in history when so many aspects of disruptive change have collided and conspired to wreak havoc…
  • 14. Either remain average and languish in the middle under constant threat of extinction, or swing for the fences and become remarkable. It was clear cut. - Doug Stephens The Retail Revival, (2013)
  • 15. A CULTURE OF INNOVATION • Ranked #1 innovator by Forbes magazine 2011, 12, 13 – 5 yr avg sales growth—39.5% (2012) – 5 yr avg net income growth—78.7% (2012) • 140 Agile teams in 2011 – Per Steve Green, VP technology program mgt – Agile 7+ years – All in approach (25 teams to start) – Other departments (R&D, Operations, Marketing) – Over 100,000 automated acceptance tests • Steve Green-“Agile is the foundation of our innovation!”
  • 16.
  • 18.
  • 21. ADAPTING: THE BIRTH OF A NEW PRODUCT
  • 22. INNOVATION REQUIRES DISRUPTIVE THINKING Disruptive thinkers see the same information others do, but they interpret it differently. Disruptive thinkers aren’t satisfied with the status quo, they are looking for big wins. Disruptive thinkers challenge your mental models about the world, and they challenge their own also. - Jim Highsmith, Adaptive Leadership
  • 23. ACTION PLAN THINK BIG START SMALL MOVE FAST Vision and Exploration Define Experiments Rapid, Interactive Design
  • 24. THANK YOU eBook, Adaptive Leadership: Accelerating Enterprise Agility, Jim Highsmith. Blog: www.jimhighsmith.com. Twitter: @jimhighsmith