Banking Beyond Boundaries Conference
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By: Ruth Harrison
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Banking Beyond Boundaries Conference
- 1. /BANKING-Redefined/BANKING-Redefined /BANKING-Redefined Banking Beyond the Boundaries RUTH HARRISON
- 3. 9.00am - Banking beyond the boundaries 9.10am - Customer centricity 9.50am - Digital identity 10.20am - Panel Discussion 11.10am - BREAK 11.25am - Hyper-personalisation 12.05pm - Intelligent Banking 12.35pm - Closing remarks 12.45pm - LUNCH
- 4. Our mission is to better humanity through software and help drive the creation of a socially and economically just world. We bring together the most capable, driven and passionate people - we call them ‘ThoughtWorkers’ WELCOME
- 8. Fair financial products and services for every human in the world
- 9. DID AMAZON REALLY KILL THE HIGH STREET?
- 13. 10 YEARS FROM NOW BANKS WILL NOT OPERATE AS WE KNOW THEM TODAY. SOME WILL NOT EXIST!
- 14. HALF OF YOU ARE THINKING I’VE GONE MAD AND THAT I’M WRONG… …THE BANK YOU WORK FOR IS TOO BIG TO FAIL
- 15. HALF OF YOU ARE THINKING THAT YOU’LL BE THAT DISRUPTOR SHAKING UP THE SECTOR… …BUT IF YOU’RE NOT DOING IT ALREADY – HOW WILL YOU DO IT?
Editor's Notes
- WELCOME! Great to see so many familiar friends and new faces in our audience today joining us, a thought leadership forum and futurist strategic visioning in the Financial Services sector. Many of you will have attended our events before, such as ThoughtWorks Live, Paradigm shift, this is the first fully focused on FS…. Position TW as heart of innovative solutions…. Part of a series blah bla …. Today you’ll be hearing ….
- Agenda Slide
- Presenter notes: We’re ThoughtWorks - some of you will have heard of us and worked with us for those of you who have not worked with us - let me share who we are .….. But you will have experienced our work. As founding members of the Agile manifesto - the guiding principles used to shape all software development in every corner of the globe, every company is trying to be AGILE - well it started with ThoughtWorks - so you’re all in good company. We’re fortunate to work on ambitious projects with courageous leaders. I won’t ask the courageous leaders in the room to stand up - but you know who you are……
- Presenter notes: ThoughtWorks have been responsible for thought leadership in technology development for over 25 years, our agnostic opinion is trusted by technologists and business leaders the world over, with editions of TechRadar (what technology you should be adopting and which technology you should be avoiding) being downloaded by hundreds of thousands the moment it is published
- Presenter notes: Our work in Financial Services over the 25 years has been extensive, developing platform solutions and technology architecture with new systems recommendations that have allowed banks and financial institutions the ability to run efficient organisations and innovate at speed. Yet the world has moved on and efficiency is no longer enough, finance institutions now need to be highly effective organisations and this requires a completely different mindset, it needs customer centric thinking to develop solutions and products that empower users that leverage existing assets, but it also requires willingness to be open to partnerships and collaborations with other agencies to surface extended value that is explicitly designed to create completely new channels and revenue streams, this provides market differentiation that can scale. First to market is no longer a differentiator, value is king and is created through the ability to adapt to market changes and create new markets and business models
- Presenter notes: Our Financial Services work is far reaching, frequently pro-bono to organisations that are equally commitment to positive social change and economic justice, supporting fair banking for all people, our work in rural India delivered an innovative P2P lending platform for Rang De a digitised lending solution for under served communities, especially women in rural India - this product changed lives.
- Presenters notes: Our aim at ThoughtWorks is to help our clients to provide fair financial products and services for every human in the world. We have to consider that generations coming through and their value driven decision making, determines even with whom they bank - to acquire these new customers, what are you doing to addresses their needs.
- Presenters notes: Banking innovation continues at an exponential rate, but it’s not just FinTech making things faster, easier, more accessible, or more engaging. Add convergence of sectors. So called disruptors are changing the face of banking for good. Large banks are now having to disrupt their own businesses to compete. Changes in legislation - open banking/ GDPR/ PSD2/ etc…. our knowledge…..
- Presenter notes: Today you will hear from industry colleagues and consultants sharing perspectives on Intelligent banking and what that means for the next generation of banks, YOUR BANKS and what the new intention economy will do to reshape products and services. With hyper personalisation becoming the consumers expected norm - what will you have to do to ready your organisations for the unknown, the unplanned and future volatility. Ask yourself this - is your bank able to adapt quickly to macro changes in society - are you ready
- Presenters notes: Peoples views are changing and conflicting, we only have to look at the discontent in the UK as a result of the Brexit votes, other political elections across the world have produced unexpected outcomes, we’re seeing the rise of the Precariat society - which is countered by a strong movement for social justice, this is changing the way citizens view the world, the way they use technology and the way they interact with each other, with products, and services.
- Presenter notes: The technology choices you make now will be crucial for the survival of your bank. If you are not designing digital solutions based entirely around your customer, you are not serving your customer, therefore you are failing If you’re running legacy systems and patching solutions, or bolting on digital products to creaking architecture, you are not adaptive to change, therefore you are failing If you have to wait months before you get any value from technology investments, you are wasting money and are therefore failing. If you haven’t launched a differentiating new product or service to market that is exclusive to you and ahead of the competition, you are losing market share and are therefore failing. If you have to make huge, costly and time consuming systems changes as a consequence of new legislation, then your systems are not flexible and you are not failing you are at risk of extinction.
- Introduce Harte…