2. 2 Advocacy Overview Highlights since RC Thailand 2008 Advocacy Taskforce (Amrita) Data updates Principles, Standards and Practices Taskforce (Philippa)
3. 3 Highlights since RC Thailand Supplement ITU on allocation of short number 116 111 to child helplines The Supplement invites governments to assign the number to helplines who do not have a short number yet. Can be used in advocacy efforts. World Congress III Rio Agenda Child helplines recognised as an essential tool to combat sexual abuse of children Committee on the Rights of the Child, General Comment no. 12 Recognition of child helplines as an essential tool to the Right of Children to be heard
4. Advocacy Taskforce – Amrita 4 International Child Helpline Day, 17 May Violence against children follow up 2009 VAC Report UNSRSG-VAC Marta Santos Pais Upcoming collection for 2010 VAC fact sheet: end of Q1 Toll free status child helplines Top priority for next few years: please inform us if you need assistance (depending on capacity). Advocacy toolkit in progress
5. Advocacy Taskforce – Amrita 5 Regional advocacy Working on regional advocacy strategy. Should be finished end of Q1 Manuals and Training Advocacy manual: finalized On-line counselling training Review of manual How to build your helpline Partnerships MoU with Plan International on violence in schools MoU with RELAF
6. Data updates– Amrita 6 Connecting to Children Streamlining of data collection efforts Data proforma, PSP, membership fee, VAC Deadlines: March to May 2010 Country data software Q&A
7. Data 2008 Data Attempted: all attempts at contact through telephone (including answering machine records). Answered: Calls answered by the child helpline, where the child helpline provides with assistance or active listening ( includes testcalls or silent calls) Responded to: All answered calls where the child helpline in able to provide assistance; and level of engagement suffiecien to categorise calls. No. of contacts: Includes web based contacts, in person contacts and postal contacts.
9. Principles, Standards, Practices Taskforce 9 Principles, Standards and Practices Overview of PSP Checklist Review of checklist Glossary update PSP Report 2009 The Future of the PSP Checklist Development of Minimum Standards Documentary Evidence Review: Annual Reports Screening Procedures
11. Thank you ! For questions amrita@childhelplineinternational.org leen@childhelplineinternational.org nenita@childhelplineinternational.org
Editor's Notes
Increase in the number of answered calls Number of responded to calls, steadyNext round for data collection March/ April 2010
Trends: Information requested most important reason for contact in region since collection started in 2003. In 2008, information requested account for 28% in earlier years higher percentages Increase in reporting of commercial exploitationIncrease in reporting on Legal matters Increase in reporting of abuse and violenceNext round for data collection March/April 2010
