1. Thomas A. Gallacher
Address: 578 Eastwood Drive, Naples, FL 34110
Phone: 239-293-4601
Email: tomgallacher@gmail.com
Executive Information Technology Professional
PROFESSIONAL SUMMARY
A highly motivated and skilled professional seeks career advancement within a dynamic, growth organization that
welcomes fresh ideas, initiative, dedication, and experience; demanding excellence by consistently meeting and
exceeding business objectives. Strong business and technology leadership skills. Experience includes global
resource planning and business transformation. Proven ability to motivate and lead information technology
executives and advanced technical professionals, while delivering solutions on time and budget. Awarded ‘Best of
IBM’ in 2014 for creation of advanced hybrid cloud services. IBM boardroom experience with major clients.
- Exceeded Goals 100% of the Time.
- Increased Hybrid Cloud sales $60M in 2 Years
- Won Major Contracts at Healthcare,Banking, and Military business
SKILLS & EXPERTISE
New Business Development – Profitability Improvement – Crisis Management – Program Management
– Strategic Planning – Team Building – Multi-site Operations – Budgeting and Finance – Multi-Country
Leadership – Rapid Decision Making – Agile Methods – Technology Leadership
PROFESSIONAL EXPERIENCE
IBM Corporation, Global Technology Services, Naples, FL:
Program Director of Client Services, Hybrid Cloud, Middleware, Database, 2010–Present
Tasked with providing middleware, Database,Hybrid Cloud and Groupware services support for all IBM
Customers in the United States. Organization Leadership for over 1000 employees, contractors and multi-country
human resources in support of several hundred middleware, database and cloud contracts. Products including
web based products, PaaS,Cloud, SAP,database,library control, email, collaboration products and many more.
Provided $60M in growth via Pure Application cloud sales leadership. Achieved massive profitability gain
through automation and multi-country support providing 60% reduction in cost over 4 years. Duties Include:
- Executive leadership of diverse staff to provide services for new and existing clients.
- Staffing, HR management, Technology transformation, organizational transformation
- Budget responsibility for $172M
IBM Corporation, Global Technology Services, Somers, NY:
Program Executive and Executive Architect, Senior Technical Staff Member 2007–2010
Provide strategy and architectural direction for global hosting solutions at IBM while implementing through
multi-country delivery teams. Responsible for service transformation across the server platforms globally through
virtualization, automation, and cloud computing methods, and process pipeline changes. Key responsibilities
included ensuring the high availability of the entire IBM Supply Chain application topology.

2. IBM Corporation, Global Technology Services, Poughkeepsie, NY:
Program Director of Global Hosting Transformation (ITSM) in IBM Services Division 2004-2007
Provide strategy and architectural direction for global hosting solutions for IBM while implementing through
country delivery teams. Responsible for creating and deploying hosting solutions in support of customer
requirements from Intel servers through mainframes and including operating systems,middleware, networking,
storage and other aspects of solution delivery. Primary technology executive called for over 60 IBM client
briefings regarding server virtualization, hosting consolidation and organization transformation.
Accomplishments Include:
- Process Improvement: Streamlined IBM’s Information Technology business by transforming the global teams
to the ITSM and ITIL methodologies for consistent portfolio management through common processes and
procedures.
- Financial & Operational Improvement: Reduced cost structure by 28% over three years and increased the speed
to market of offerings via a service catalog approach. Restructured the roles of over 5000 IT and CIO workers
across IBM.
EDUCATION & CERTIFICATIONS
Master Certificate in Business and Program Management – George Washington University (2000)
Master of Science, Computer Science Software Engineering (with honors) – Pace University (1988)
PMP Certification from PMI – 2006
Senior Technical Staff Member (2009)
PROFESSIONAL DEVELOPMENT
Best of IBM 2014, PaaS Hybrid Cloud Business Development (top 500 of 400,000 employees)
Harvard Executive Business School – CIO Executive Leadership Training - 1997
Agile Trained 2015/16
Microsoft Office Suite expertise – 15 years.
HR Management – Executive leadership training
Global Travel experience as executive leader of teams (Japan, Korea, Hong Kong, Singapore, China,
Australia, New Zealand, UK, France, Belgium, Netherlands, India)
MEMBERSHIPS
PMI
IBM Academy of Technology Affiliate
COMMUNITY SERVICE INVOLVEMENT
Dutchess County, NY Volunteer of the Year – 2010
Board of Directors, Rebuilding Together Dutchess County NY – 2007-2009
U.S. President’s Volunteer Service Award – 2005-2011
IBM Community Service Award – 2004
Board of Directors, United Way of Dutchess County Funding Allocation – 1997-1998
Mentor of executive and technology leadership candidates with IBM 1997-present