1. G.THILACKKUMAR Email: thilackg@yahoo.co.in
Mobile: 099048 08637
Career Objective:
To work in a globally competitive environment on challenging assignments that shall yield the twin benefits of
job satisfaction and steady professional growth.
Career Summary:
• Self-directed and integrity-driven professional offering 13+ years of experience in Server and
System administration.
• Proficient in analytically reviewing and understanding new technical challenges and finding solutions
to meet the SLA.
• Having good knowledge in network designing, implementation, security, monitoring and optimization.
• Recognized as a savvy leader with strengths in managing and coordinating geographically distributed
teams.
Career Synopsis:
Designation Organization Period
Assistant Manager - IT
Yanfeng India Automotive Interior Systems Pvt Ltd,
Gujarat
Jan 2010 – Till date
Windows Administrator
Info Services (An IBM ESP) Deputation to
Visteon Technical Services Centre, Chennai
Jan 2008 – Jan 2010
IT Admin
Progressive Infotech Pvt Ltd Deputation to
AVAYA Global Connect, Chennai
May 2007 – Jan 2008
Resident Engineer
SMART SYSTEMS Deputation to
Mohan Breweries & Distilleries Ltd (MBDL), Chennai
Dec 2003 – May 2007
Career Recital:
Jan’2010-Present with Yanfeng India Automotive Interior Systems Pvt Ltd, Gujarat as Assistant
Manager - IT
Roles & Responsibilities:
• Responsible for Managing and coordinating the Technical team of 4 members.
• Provide service deliverables as defined by the agreed client SLA’s and objectives.
• Setting up new policies and procedures for the team enhancement and for the betterment of the
process.
• Conducting periodic team meeting to stabilize the process and to add more value towards our
customer satisfaction.
• Conducting employee performance reviews and doing appraisals.
• Generating Action Plans based on the performance review and the customer feedback.
• Coach, mentor, and motivate team members, influencing them to take positive action and
accountability for assigned work.
• Designed and implemented total IT infrastructure for new offices includes interoffice connectivity
(Site-to-Site VPN), Networks, Firewalls & Servers.
• Deployed Rack Servers DELL R510 & R520 Servers and configured RAID level (RAID 5) to fulfill
business requirement.
• Installed, Configured Cyberoam 25i & 50iNG Firewall with high availability to secure the
environment.

2. • Created External VPN network in Cyberoam 50iNG firewall for access from outside network and also
restricted the traffic in user end to allow only authorized website as per Yanfeng Visteon Policy.
• Configured Cisco AP541 Router/Access Point & Cisco CAP702I Access Point via CT2504 controller
to enable wireless network for Laptop Users.
• Installed, Configured and maintaining Symantec Endpoint Protection Manager 12.1 antivirus.
• Installed Windows 2008 Standard Edition R2 File & Print Server as well configured the permissions
as per business requirements.
• Installed Windows 2012 Standard Edition and configured AD, File & Print Server and Backup Server
as per business requirements.
• Configured MES in Windows 2012 Standard Edition for a new plant.
• Implemented Symantec Backup Exec 2014 in new plant and configured backup schedule as per
policy.
• Installed RHCL 6.2 on Rack Server R520 and Configured QAD ERP Server as per business need.
• Implemented EDI & SCP in QAD server as per business need and level 1 support locally.
• Effectively communicate IT Operations including Network & System Resources to global team.
• Monitored escalations, critical incidents and issues & prepared root cause analysis for the same and
ensured SLA compliance for all support cases and service provisioning.
• Act as a SPOC for the IT service management division and engaging in relationship management at
all levels within the organization.
• Installed and maintaining Video Conference unit Cisco SX20.
• Responsible for managing vendor payments and invoice processing.
• Handling Internet related issues by coordinating with ISP and ensure the link restore within the SLA.
• Coordinating with new/existing vendors on Purchase of new Hardware’s, Software’s and Licenses.
Jan’2008-Jan’2010 with Visteon Technical Services Centre, Chennai as Windows Administrator
Roles & Responsibilities:
• Installed and Configured DC, ADC, DNS, DHCP, Site and Replication in Windows 2000 & 2003
servers.
• Responsible for Managing and Maintaining Windows 2000 and 2003 Servers.
• Installed & configured Multiple Windows servers DC, ADC, File & Print server, Application Server.
• Worked on Mixed Mode and Native Mode in Windows 2003 server.
• Managing Users, Groups, Organization Unit and Group Policy has been Implemented
• Remote support for Servers & Desktops.
• Configuring basic exchange features based on user requirements
• Applying Antivirus Patches and Packages.
• Configuring and Managing Network Printers.
• Responsible for Datacenter Servers (Windows).
• Periodic Server Health Checkup (Half-Yearly).
• Coordinating with Global team regarding Problem management & Change Management on critical
task.
• Responsible for scheduling, Monitoring & Restoring backup in VERITAS, TSM & NTBackup
(Incremental, Differential, and Full) as per the Business requirement.
• Lead the Migration activity for Accounts payable team transition between FORD to Visteon and got
appreciation for successful completion.
May’2007-Jan’2008 with AVAYA Global Connect, Chennai as IT Admin
Roles & Responsibilities:
• Administration and Maintaining Windows 2003 Server & 2000 Server
• Lotus Notes client side administration.
• Deploying Applications through Unicenter Server.
• SAP installation.

3. • Installation & Maintenance of VOIP IP Phones, Video Conference & Configuring VPN.
• Symantec Web Security for Internet proxy.
Dec’2003-May’2007 with Mohan Breweries & Distilleries Ltd (MBDL), Chennai as Resident Engineer
Roles & Responsibilities:
• Installing, configuring, Mirroring in Windows 2000, 2003 Server’s for SAP.
• Configuring all Windows 98, Windows XP as clients.
• Administration work in all Window servers and clients (Server 2000 & 2003).
Technical Proficiency:
Hardware Software Network Tools & Utilities
Servers:
Dell R510 & 520
IBM X-346 (8840-21A)
IBM X-346 (8840-45A)
X-Series E-server
Workstation:
Dell Workstations
Firewall:
Cyberoam 50iNG, 25i
Norton Firewall & Zone
Alarm
Router & AP:
Cisco AP541, Cisco
CAP702I, CT2504
Video Conference:
Cisco SX20
Operating System:
Windows Server 2000,
2003, 2008 R2 & 2012
Windows XP, 7, 8, 10
Office Suite:
MS Office 2003, 2007,
2010 & 2013
Open Office
E-Mail Clients:
MS Outlook, Lotus Notes,
Outlook Express,
Microsoft Exchange
Server 2003
TCP/IP, AD, DC, DR, DHCP, DNS, DRAC,
LAN, WAN
Wingate Proxy,
Veritas10.EXE, NTBackup, Symantec
Backup 2014
Tivoli Storage Manager,
Domain Functional Level (Mixed Mode,
Native Mode, Server 2003 Mode)
Remedy & CISM
Dameware Remote tool, RDP GPMC Tool,
WSUS 3.0 (Windows Software Upgrade
Service)
Antivirus:
SEP 12.1, McAfee, Norton Corporate Edition
Education Details:
• 2013: MCTS
• 2008: M.B.A in Systems from Madras University, Chennai.
• 2005: B.C.A from Madras University, Chennai.
• 2002: Diploma in Hardware & Networking from SISI, Chennai.
Personal Details:
Full Name Gopalakrishnan Thilackkumar
Birth Date 15th May 1983
Gender Male
Marital Status Married
Languages Known English and Tamil
Permanent Address 1386, 10th Street, LIG 1, TNHB Colony, Velachery, Chennai- 600 042.
Present Address D102, Neelkanth Orchid Flat, Sterling City, Bopal, Ahmedabad, Gujarat 300058.
Passport Number Z3522515
Declaration:
I do hereby solemnly pledge that all the details stated above are true to the best of my knowledge.
Date: Signature: