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well,it may take a little coaching
on transformational change
leadership.
WANT YOUR ORG
TO RISE TO THE
TOP? LOOK TO
YOUR LEADERS.
*VUCA: Volatile, Uncertain, Complex, Ambiguous
Upscaling the organization for the VUCA* world.
© 2017 PeopleFirm LLC All Rights Reserved
Think of your
industry as a
mountain.
© 2017 PeopleFirm LLC All Rights Reserved
Obviously,you
want your
organization to
summit its
highest
pinnacle.
© 2017 PeopleFirm LLC All Rights Reserved
º So why don’t we realize it
º really sucks when it happens at work?
Heck,maybe even hit the
stratosphere above it.
© 2017 PeopleFirm LLC All Rights Reserved
What’s
stopping you?
Perhaps it’s
your leaders’
ability to lead
everyone
there.
© 2017 PeopleFirm LLC All Rights Reserved
º So why don’t we realize it
º really sucks when it happens at work?
Because your
organization rises only
to the capability of your
leaders,not beyond.
© 2017 PeopleFirm LLC All Rights Reserved
Yeah,we said that.
(and we’re not alone)
“It was only when leaders'
effectiveness at different levels was
considered in the aggregate that
significant performance improvement
occurred.”
“When we look at "enduring"
organizations, (those who
transform themselves year
after year), you find a continual
"process-based" investment in
leadership.”
Leaders, good
and bad,
directly affect
the bottom
line of the
organization.”2
1 O’Reilly, Caldwell, Chatman, Lapiz, and Self,
2,4 Zenger, Folkman, and Edinger, “How Extraordinary Leaders Double Profits: Decoding Leadership Trends to Discover the Patterns, 2013.
3 Bersin, Deloitte, 2012
“In a study we were commissioned
to do for a division of a Fortune 500
commercial bank, we discovered
strong and compelling evidence of the
dramatic impact that leadership
effectiveness has on net income.”4
© 2017 PeopleFirm LLC All Rights Reserved
The reality is
that most
leaders have
the technical
chops,but
aren’t great at
the people side
of things.
© 2017 PeopleFirm LLC All Rights Reserved
This needs to be addressed at
all levels:
individual leaders leadership teams across the enterprise level
© 2017 PeopleFirm LLC All Rights Reserved
Let’s start by
talking about
the four
cornerstones
of great
leadership.
(these are the places leaders need to develop)
© 2017 PeopleFirm LLC All Rights Reserved
We’re talking about leading others, but we start with self-
awareness…? It’s not as odd as you might think: if you don’t have an
honest understanding of how you appear to others, or good
mindfulness of your strengths and weaknesses, you’re not going to
be very successful as a leader. In fact, this is one of the biggest
limiters in how far a leader can go.
A good leader understands how they communicate best, and
they use those skills to their advantage.. They know the
things that could trip them up, and they know how to avoid
those pitfalls. They understand their own personal style.
And they have taken a good honest look at their personal and
organizational values. You can help them get there with self-
assessments, coaching, and workshops.
1) Self-awareness.
Tip: don’t forget that the most effective self-awareness learning
comes through experiences, not direct coaching or teaching. Build
workshops that offer the opportunity for self-discovery.
© 2017 PeopleFirm LLC All Rights Reserved
2) Ability to understand others.
Good leaders lead with intent. To do so, they must achieve a high level of
clarity about how they interact with the people around them, and how those
people tick. This means a good instinct for other people’s strengths and
values, and an understanding of different conflict styles, different
cultural needs, and different ways of communicating.
This is important because today’s workplace is a melting pot
of different generations, gender identities, skillsets, world
views, and cultures. It’s no easy task to manage it all.
The real key is helping your leaders (through personality
assessments, coaching, training, discovery workshops on
diversity, etc.) build the capability to effectively engage
this complexity so that they can get the most out of their organization.
Tip: the best leadership development doesn’t just deliver the ‘ah-ha!’ moments – as good as that
feels. For real success, make sure your trainees come away with practical and useful things they
can do RIGHT AWAY. If they don’t leave with something to practice, their new information is
liable to sit on a shelf somewhere until it’s forgotten.
© 2017 PeopleFirm LLC All Rights Reserved
3) Building effective
relationships.
Not surprisingly, a good leader is able to leverage their self-awareness and
their consciousness of others into solid, effective relationships with the
people around them. Leadership requires a healthy interpersonal
dynamic with one’s peers, employees and managers. Obvious, right?
But not so easy to do. Building healthy and effective business
partnerships is no different than building personal relationships:
they both require understanding of how to establish trust
and set boundaries.
But a business relationship also means knowing how to give a
tough performance message and still maintain the relationship,
how to correct dysfunction in a healthy way, how to build effective teams
through trust and community, and how to manage a vast array of conflict
and communications styles.
© 2017 PeopleFirm LLC All Rights Reserved
4) Developing and influencing
networks.
In a world of never-ending events for the purpose, we hardly need to
convince you of the power of networking. But for a leader, those
networks—a larger group of people with varying levels of
closeness—are just as important within the organization as
those in the greater community. A good leader will extend
their power and influence beyond their immediate
relationships by building networks throughout the
organization.
This doesn’t just help the leader influence their organization;
as a vast repository of experience, a great network can help
them manage their own people better, too.
A good leader must learn how to intentionally impact their
network. Further, they must learn to manage through those networks
to create influence, even where they have no direct authority.
© 2017 PeopleFirm LLC All Rights Reserved
Ready to plan your development
activities? Think of it as a cycle:
Tip: remember that to be truly successful, any leadership development
program must be customized to the culture and strategic goals of your
organization. Take-’em-out-of-the-box leader training is rarely effective.
Strategy: Decide what outcomes
you want to achieve for your
leaders and your organization.
Assessment: Identify the gap in
your leaders’ skills and the level
of understanding and influence
they’ll need to drive
performance.
Build and Implement Your Solution:
Design your leadership capability
program to fill those gaps.
Evaluate: Was your program
effective? Are you seeing
improved communication and
connection?
© 2017 PeopleFirm LLC All Rights Reserved
Got it? Let’s review.
1) An organization will rise only to the leadership capability level of its leaders.
This is particularly important in the new VUCA world.
2) Leadership ability applies to individual leaders, leadership teams, and the
enterprise as a whole.
3) The four cornerstones of leadership are: self-awareness, understanding
others, building effective relationships, and developing & influencing networks.
4) The cycle of leadership development goes something like: strategy,
assessment, building and implementing solutions, evaluation, rinse, & repeat.
5) Like what you’ve read? Share it!
Your people will thank you.
© 2017 PeopleFirm LLC All Rights Reserved
your people = your success.
© 2017 PeopleFirm LLC All Rights Reserved | www.peoplefirm.com
need help putting these ideas into action?
let’s talk
PeopleFirm is a consulting firm dedicated to achieving that ultimate win-win:
inspired people driving inspiring performance. We focus on effective tools,
measurable, outcomes, real results, and getting your people out of their seats
and engaged in your company’s growth.
info@peoplefirm.com (206) 462-6462

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Want your org to rise to the top? Look to your leaders.

  • 1. well,it may take a little coaching on transformational change leadership. WANT YOUR ORG TO RISE TO THE TOP? LOOK TO YOUR LEADERS. *VUCA: Volatile, Uncertain, Complex, Ambiguous Upscaling the organization for the VUCA* world.
  • 2. © 2017 PeopleFirm LLC All Rights Reserved Think of your industry as a mountain.
  • 3. © 2017 PeopleFirm LLC All Rights Reserved Obviously,you want your organization to summit its highest pinnacle.
  • 4. © 2017 PeopleFirm LLC All Rights Reserved º So why don’t we realize it º really sucks when it happens at work? Heck,maybe even hit the stratosphere above it.
  • 5. © 2017 PeopleFirm LLC All Rights Reserved What’s stopping you? Perhaps it’s your leaders’ ability to lead everyone there.
  • 6. © 2017 PeopleFirm LLC All Rights Reserved º So why don’t we realize it º really sucks when it happens at work? Because your organization rises only to the capability of your leaders,not beyond.
  • 7. © 2017 PeopleFirm LLC All Rights Reserved Yeah,we said that. (and we’re not alone) “It was only when leaders' effectiveness at different levels was considered in the aggregate that significant performance improvement occurred.” “When we look at "enduring" organizations, (those who transform themselves year after year), you find a continual "process-based" investment in leadership.” Leaders, good and bad, directly affect the bottom line of the organization.”2 1 O’Reilly, Caldwell, Chatman, Lapiz, and Self, 2,4 Zenger, Folkman, and Edinger, “How Extraordinary Leaders Double Profits: Decoding Leadership Trends to Discover the Patterns, 2013. 3 Bersin, Deloitte, 2012 “In a study we were commissioned to do for a division of a Fortune 500 commercial bank, we discovered strong and compelling evidence of the dramatic impact that leadership effectiveness has on net income.”4
  • 8. © 2017 PeopleFirm LLC All Rights Reserved The reality is that most leaders have the technical chops,but aren’t great at the people side of things.
  • 9. © 2017 PeopleFirm LLC All Rights Reserved This needs to be addressed at all levels: individual leaders leadership teams across the enterprise level
  • 10. © 2017 PeopleFirm LLC All Rights Reserved Let’s start by talking about the four cornerstones of great leadership. (these are the places leaders need to develop)
  • 11. © 2017 PeopleFirm LLC All Rights Reserved We’re talking about leading others, but we start with self- awareness…? It’s not as odd as you might think: if you don’t have an honest understanding of how you appear to others, or good mindfulness of your strengths and weaknesses, you’re not going to be very successful as a leader. In fact, this is one of the biggest limiters in how far a leader can go. A good leader understands how they communicate best, and they use those skills to their advantage.. They know the things that could trip them up, and they know how to avoid those pitfalls. They understand their own personal style. And they have taken a good honest look at their personal and organizational values. You can help them get there with self- assessments, coaching, and workshops. 1) Self-awareness. Tip: don’t forget that the most effective self-awareness learning comes through experiences, not direct coaching or teaching. Build workshops that offer the opportunity for self-discovery.
  • 12. © 2017 PeopleFirm LLC All Rights Reserved 2) Ability to understand others. Good leaders lead with intent. To do so, they must achieve a high level of clarity about how they interact with the people around them, and how those people tick. This means a good instinct for other people’s strengths and values, and an understanding of different conflict styles, different cultural needs, and different ways of communicating. This is important because today’s workplace is a melting pot of different generations, gender identities, skillsets, world views, and cultures. It’s no easy task to manage it all. The real key is helping your leaders (through personality assessments, coaching, training, discovery workshops on diversity, etc.) build the capability to effectively engage this complexity so that they can get the most out of their organization. Tip: the best leadership development doesn’t just deliver the ‘ah-ha!’ moments – as good as that feels. For real success, make sure your trainees come away with practical and useful things they can do RIGHT AWAY. If they don’t leave with something to practice, their new information is liable to sit on a shelf somewhere until it’s forgotten.
  • 13. © 2017 PeopleFirm LLC All Rights Reserved 3) Building effective relationships. Not surprisingly, a good leader is able to leverage their self-awareness and their consciousness of others into solid, effective relationships with the people around them. Leadership requires a healthy interpersonal dynamic with one’s peers, employees and managers. Obvious, right? But not so easy to do. Building healthy and effective business partnerships is no different than building personal relationships: they both require understanding of how to establish trust and set boundaries. But a business relationship also means knowing how to give a tough performance message and still maintain the relationship, how to correct dysfunction in a healthy way, how to build effective teams through trust and community, and how to manage a vast array of conflict and communications styles.
  • 14. © 2017 PeopleFirm LLC All Rights Reserved 4) Developing and influencing networks. In a world of never-ending events for the purpose, we hardly need to convince you of the power of networking. But for a leader, those networks—a larger group of people with varying levels of closeness—are just as important within the organization as those in the greater community. A good leader will extend their power and influence beyond their immediate relationships by building networks throughout the organization. This doesn’t just help the leader influence their organization; as a vast repository of experience, a great network can help them manage their own people better, too. A good leader must learn how to intentionally impact their network. Further, they must learn to manage through those networks to create influence, even where they have no direct authority.
  • 15. © 2017 PeopleFirm LLC All Rights Reserved Ready to plan your development activities? Think of it as a cycle: Tip: remember that to be truly successful, any leadership development program must be customized to the culture and strategic goals of your organization. Take-’em-out-of-the-box leader training is rarely effective. Strategy: Decide what outcomes you want to achieve for your leaders and your organization. Assessment: Identify the gap in your leaders’ skills and the level of understanding and influence they’ll need to drive performance. Build and Implement Your Solution: Design your leadership capability program to fill those gaps. Evaluate: Was your program effective? Are you seeing improved communication and connection?
  • 16. © 2017 PeopleFirm LLC All Rights Reserved Got it? Let’s review. 1) An organization will rise only to the leadership capability level of its leaders. This is particularly important in the new VUCA world. 2) Leadership ability applies to individual leaders, leadership teams, and the enterprise as a whole. 3) The four cornerstones of leadership are: self-awareness, understanding others, building effective relationships, and developing & influencing networks. 4) The cycle of leadership development goes something like: strategy, assessment, building and implementing solutions, evaluation, rinse, & repeat. 5) Like what you’ve read? Share it! Your people will thank you.
  • 17. © 2017 PeopleFirm LLC All Rights Reserved your people = your success. © 2017 PeopleFirm LLC All Rights Reserved | www.peoplefirm.com need help putting these ideas into action? let’s talk PeopleFirm is a consulting firm dedicated to achieving that ultimate win-win: inspired people driving inspiring performance. We focus on effective tools, measurable, outcomes, real results, and getting your people out of their seats and engaged in your company’s growth. info@peoplefirm.com (206) 462-6462