1. MRS. TERRY-LEE HOLLISTER
2959 HearthsideDrive Cell:(214) 212-1778
Greenwood, Indiana E-Mail: firstname.lastname@example.org
46143 InfoGraphic: http://vizualize.me/terryhollister?r=terryhollister
An extremely focused and detailed IT professional with 15+years expertise implementing and integrating an array of productivity
tools and applications for pre-IPO to Fortune 500 Companies. Leverage latestreporting tools to mine valuefor unstructured da ta.
Partner and special advisor to key users influencingprocess improvements utilizingcurrenttechnologies. A keen eye for detail and a
very local approach to problemsolving. Challengingtasks areembracewith a calmand confident manner. Takes on complex
initiativeswith increased responsibilities resultingin a skill setthatis transferableto any industry. Senior Business and System
Analystwith leadership experienceand achievements in developing and implementing largescaleglobal and small local applications
by working closely with functional and technical teams to ensure design and development work related to RICEW (Reports,
Interfaces,Conversions,Extensions,Workflow) are completed and implemented per business requirements and project schedul es.A
strong assetto any organization seekingsomeone who can make a positivecontribution.
CORE COMPET ENCIES
Diverseknowledge of providingeffective business strategies and solutions.
Process excellentoral and written communication skills.
Familiarwith the strategies of business analysis,projectmanagement, data modeling and business modeling.
In-depth knowledge of system development required for the business process and application development.
Ability to collectbusiness data usingtools likeVisio,Visual Basic,Word,and Excel.
Ability to perform documentation process of business requirements.
Familiarwith Operation and project management.
Possess good presentation and interpersonal skills.
Ability to work under pressureand handlemultipletasks.
System/Business Analyst: ClientfacingBusiness Analyst,System Development Life Cycle (SDLC), Waterfall,ProjectLead,
Requirements Gathering, Functional Documentation,Technical Documentation, Data Management, Data Migration, Use Case
Scenarios,User story scenarios,SubjectMatter Expert, Version Control,Test Cases,Test Plans,TrainingMaterials,Training,
Integration Plans,Implementation Plans,Data WarehousingBestPractices,Software Development Methodology, Business &
Systems Solutions,ProjectLife CycleManagement, Inter-/Intra Organizational,Stakeholder Communications,Liaison Business
Process Modeling,Functional and Technical Requirement Review, GAP Analystand review.
ERP Applications: OracleR12 (GL, AP, AR, Cash Management, Assets, Time and Labor, HRMS), PeopleSoft (HCM, LMS, Travel &
Expenses), BaaN (Financials,Manufacturing,Warehouse)
Development Languages: SQL, VBScript
Databases: MS SQL Server, Oracle,DB2
Operating Systems: Windows Server, Unix,HP, Vax
Software Applications: Crystal Reports,MS Office,Visio,MS Access, MS Project, ADP, Salesforce,Goldmine.
Cloud base Applications: Fusion HCM Talent Management
Additional Technical expertise: Process Analysis& Redesign,Project Management & Tracking,System Solution Architectures, Cost &
Resource estimates, Project & Delivery Methodologies, Change Control Management, Project Risk & Scope, Robotics, Data
warehouse and DatabaseModelingand Design.
Function expertise: Warehouse, Supply Chain, Human Resources,Finance, Telecommunications,Manufacturing,Logistics,and
Cummins, Inc. IT Business Analyst Senior – Human Resources AUG 2014 – Present
Successfullyimplemented Oracle Fusion HCM Core HR andTalent globally(13 languages, 192 Countries) to 18,000 managers as part of the
company's IPO andfuture growthneeds.
Implementedchange control processto migrate changes to productionreducingdowntime. Documentedthe process as part of Sarbanes-
Lead a 3-persondevelopment team insuccessfullyimplemented integration betweenOracle Fusion Potential information to Oracle HR.
2. TERRY-LEE HOLLISTER PAGE: 2
Gather requirements, write functional (MD050), (BR.030) and(BP080) document andtechnical (MD070), (BR.100) document, provide
recommendations for user. Documenting business requirements, Data design and process re-engineering to fit with the Oracle system
Prototype newbusiness processes, Designlegacydata conversion, Configure applications andCreate test scenarios.
Challenges, and implement process and system modifications. (UtilizedOracle's ApplicationImplementationMethod(AIM) approach, and
documentedthe processusing AIMguidelines.)
Three cycles of testing performed:System Integration Test (SIT), User Acceptance Test (UAT)andFinal Acceptance Test (FAT).
Supportedall go-live activities
Post-productiontroubleshooting andanalysis of business process issues.
Sr. IT Business System Analyst Consultant/Jr. Project Manager JAN 2012- AUG 2014
Acted as a bridge between functional and technical aspects ofthe project.
Fulfill user needs with system capabilitiesand requiredcustomizations.
Defines businessandtechnical scope andformulatesprojects plans.
Ensures engagement plans will enable profitable delivery.
Conducts interviews withthe clients.
Identifiesclient requirements andscope of the project.
Designs approach/ methodologyfor the project.
Coordinate with businessdevelopment team to identifycustomer requirements.
Prepare project reports to the management.
Manage client expectation andrelationship.
Resolves project issues.
Acts as a communicationchannelthroughout the project life cycle, contribution to user acceptance testing, trainingneeds analysis, change
Client: Boy Scouts of America Achievements:
BoyScouts of America Event Management whichis the systemthat will allow Reservationfor the event such as conferences, meetings,
Jamborees and booking HighAdventure Treks for units andindividuals. Thisincludes not onlythe reservationfor the individualor groupbut
also, additionalactivitiesandupgrades;keeping track ofthe conference/meeting/jamboree/HighAdventure Trek’s capacity(housing, staff,
equipment, food);volunteer andstaffonboarding;finance activities (payment, credit cards, e -checks and Billing);mobile apps for the
customer andstaff;integration ofFinancial data into National Headquarters’ PeopleSoft GL;CRMand Marketing;andmedical tre atment.
Medical Treatment systemthat canbe usedbythe BoyScouts of America to logvisits to the healthcenters no matter the event;track allergies
and medications;collect vital signs during treatment;record data points about injury(Where, what, etc.);record exam notes;diagnosis;
discharge notes andinstructions, notification to scout leaders whena youthappears for treatment andreporting.
Client: Tag Mobile Achievements:
Involved invarious business operations of the organization responsible for generating innovative plans to increase the produ ctivityof the
Gathering requirements and helpingto developed and designeda Database UML in order for the companyto buildtheir own
Telecommunication Order SalesSystemwith the goal of offering the software to other mobile companiesinorder to tracktheir Lifeline
customers, inventoryandcustomer usage.
Client: American Heart Association Achievements:
Requirements, creation ofwireframes, and Visio data andprocessflows in the creationandimprovement of FundRaisingMobile Apps and
website usedfor various fund raisingactivitiesand charitable events suchas Heart Walk.
Client: Harris-Caprock Achievements:
PeopleSoft Contract/Billing Stabilization and Simplification at Harris-Caprock.
Client: Brinks Achievements:
Implementation ofPeopleSoft US Travel andExpense andCashAdvance module for Brink’s Inc. US, Brink’s Global, andBrink’s Corporation.
Implementation PeopleSoft Travel andExpense module for Brink’s Canada which includesincorporating the Income Tax Credit as part of the
GatheredBusiness Requirements for a strategic initiative byBrink’s to reviewandre-engineer its employee onboardingprocesses for US,
Brink’s Corporate andBrink’s Global US division. Responsible for gatheringallbusiness andfunctional requirements, documentingflows,
creating a Request for Information document, and finallya Request for Proposal document.
GatheredBusiness Requirements for a strategic initiative byBrink’s to reviewandre -engineer its Employee Document Imagingprocesses for
US, Brink’s Corporate andBrink’s Global US division. Responsible for gatheringall business and functional requirements, documenting flows,
creating a Request for Information document, andfinallya Request for Proposal document.
Client: XO Communications Achievements:
Converted the Enterprise Dispute Management Systemfrom Oracle/ .Net to Oracle/JAVA bygathering requirements, mapping data and
process flows, creatingERDs, and other documenting other applicationinformation to ensure that the modifications were on time and budget.
Worked withthe Collections department to developedcomplex hierarchical reports andanalytical data bycreating tools andmodules that
used Transact SQL, MS SQL, VB, HTML and other software to meet their needs
3. TERRY-LEE HOLLISTER PAGE: 3
Retalix USA Application Manager OCT 2010 – JAN 2012
Oracle EBSOrder Management projects:Sales Order email confirmation($250,000 a year savings); Invoice email ($130,000 a ye ar savings);
Oracle EBSAccounts Payable and Receivable Projects:Oracle Imaging andProcess Management ($500,000 a year savings);Purchase Order
Approval Workflow setup;1099;ACH payment setupfor Accounts Payable; PurchasingPost-implementationcleanup.
Oracle EBSCashManagement Projects:Install WellsFargo adapter to manage for ACH/Lockbox ($500,000 a year savings).
Developednew SharePoint Sites that would be used as Customer forums siteswhere Project staff andcustomers caninteract and
communicate during implementation, upgrade, etc. SharePoint sites alsousedfor internal webadministration from HumanResources
Information, accessing applications, requestingtime off, anddocumentation management for projects, development andproblem solving.
SharePoint is also beingusedfor approvals ofpatches, upgrades, bug fixes, etc. for all internalapplications.
ImplementedSalesforce system as Retalix’s CRM.
NAVISTAR International Corp SEP 1999 – Oct 2010
Senior Business Analyst/Technical Analyst/SystemArchitect/Jr. Project Manager
Garland Assembly Plant
Implemented Enterprise CommonVehicle Tracking(CVT) Oracle project whichhasbeen meeting the goal of saving Navistar three million
dollars a year. Thisproject was a hybridproject of off-the-shelf products such as ASIDataMyte (MS SQL) Qualityand Manufacturing Data
Collection System and ERPBaaN (Oracle Database) along withcustombuilt order application to feedintoa custom-built interface for in-house
order management system. The Teamwas awardedNavistar ALF Award in2006 for the implementationof the CommonVe hicle Tracking
(CVT) solution using leadingedge software whichresultedinInformationweekly.
Meet the cost savings of $1 million dollars the first year that the Oracle/JAVA Enterprise TransactionInvoice IntegritySystem (TIIS)was
Implementeda multi-millionproject that replaced GarlandAssemblyPlants legacyCOGNOS MANMAN system withBaaNERPbygathering
requirements, testing, writingSQL andPowerhouse Queries, massage data, data mapping, deployment, andUAT before takingresponsibility
of day-to-dayoperations andsupport.
Conducteda Green-belt project on the logistics receiving discrepancies. Leadthe project to implement process andsystem changesto
improve the qualityof outputs byidentifyingandremovingthe causesof defects (errors), minimizing variabilityinmanufacturing andbusiness
processes. Designed, developed, and implement the Discrepanciessystemfirst inCOGNOS Powerhouse before migratingit to a MS Access
front end witha MS SQL back end. This project allowed the companyto save $500,000 a year.
Designed, developedandimplementeda Express Material application used bySupplyChain and logistic groups to coordinate exp ressshipping
of parts to the plant to cover shortages, cost associated withthe express shipment, and whowill payfor the freight cost. It wasalso used as a
Supplier Score card to rate suppliers SLAs.
Designed, developedandimplementedanoutboundShipping System to return RMA materials;pallets andcontainers to the suppliers;parts
that belong to another outside company;help outs to other plants withinNavistar;and shipment of obsolete materials.
EDUCAT ION & PROFESSIONAL DEVELOPMENT
Josef Silney & Associates,Inc. – International Education Consultants
A company that review my education and work experience to determine educational level for immigration to the US.
Accordingto the report sent to US Immigration my Certification fromSt. Lawrence College and additional trainingand
education received before immigratingto the US is equal to a Computer Information Systems four years bachelor's degree.
St. Lawrence College – Cornwall,Ontario. Canada
Certificatein Data Processing.–2 year (40 hour week per semester) degree
CERT IFICAT IONS
Detailing Process and Business Rule Requirements ~ Detailing Business Data Requirements ~
Essential Skills for the Business Analyst ~ Six Sigma Green Belt (Navistar)
ORACLE T RAINING
Oracle Fusion Talent Management ~ Oracle Fusion Compensation Certificate