IT needs to change! We hear that everywhere. But IT has been changing since we were the wizards in the basement. So what is different this time? Technology changes are coming faster and faster. The majority of CIOs indicate in surveys that they are concerned about being able to keep up. These technology changes have affected societal behavior and given more power to the individual customer. In addition, changes are occurring in the business environment. For example, there is a push to rent (rather than own) any business element that does not directly contribute to value creation. (How do you think that fits with SaaS, PaaS, ITaaS, etc?)
IT is too often seen as slow, costly, reactive, controlling & even resistant. This will not work in a time where companies must be much faster and much more flexible in order to be successful. Corporate IT obviously has to transform. And a sense of urgency is required.... this cannot be simply a slow evolution.
But there are lots of roadblocks in the way - corporate politics, budget, culture...and this transformation needs to be done in addition to all the current work. How can the CIO get it all done?
There are a number of practical suggestions in this presentation to help get started.
This transformation effort is not for the faint-hearted. Show courage! Don't wait for someone to tell you what to do. That will likely be too late.
Don't go it alone. Find 2-3 other CIOs in your network with whom you can regularly share ideas & challenges. Consider engaging the services of an outside advisor. You need someone to regularly encourage you, keep you accountable, and push you when needed.
Maintaining status quo is not an option. Will your company thrive by successfully responding to these challenges, or will it wither? Will your IT department become the differentiator your business needs, or will it fade away? The answer may not be the same for each company, but right now, in many ways, the choice is up to you. You CAN make the difference.
For the sake of your company, you need to have a sense of urgency in moving this IT transformation forward. Go get 'em!
Contact Differentiators LLC today to schedule a complementary session to discuss IT transformation within your unique environment.
www.DifferentiatorsLLC.com
tbennett@DifferentiatorsLLC.com
214.912.5664
2. EXTRA! EXTRA!
Read All About It!
IT needs to change!
They’ve been saying this for years.
What’s different now?
3.
4. There are also trends affecting the
fundamentals of business - & thus IT.
“Many of these ideas shun ownership for rent
on those elements of the enterprise not tied
directly to value creation, suggesting a rethink
in how IT is delivered.” – Jim Stikeleather, Executive
Strategist, Innovation, Dell Services, Harvard Business Review
blog
6. • Many CIOs are a C-level in
title only
• Only 17% of CIOs were on
Executive Team
• Other C-suite members see IT
as back office function & cost
center
“The executive team often holds
little expectation of the CIO.
This is a risk, both for the CIO’s
role and for the business.” – The
DNA of the CIO – Ernst & Young
What Happened to the New Star of the
C-Suite?
7. What one word best describes your
corporate IT department?
11. • 50% of CEOs demand more of the IT function than
what it is currently doing. In return, only 10% of CIOs
believe they have an execution problem. - Peter
Sondergaard, Gartner global head of research
• Almost half of CEOs feel IT should be a commodity
service purchased as needed . In addition, they do
not feel that their CIO understands the business nor
how to apply IT in new ways to the business. - Jim
Stikeleather, Executive Strategist, Innovation, for Dell Services
• 86% of CEOs believe that technology advances will
transform their business by 2019. 67% say their IT
department is ill-prepared for the change. – 2014 PWC CEO
Study
16. From this:
• Controlling
• Resistant
• Roadblock
• Tactical
• Primarily Cost-Cutting
• Technology-focused
• Costly
• Reactive
• Sole-source Provider
• Slow
• Supply-driven
To this:
• Enabling
• Flexible
• Driver
• Strategic
• Difference Maker
• Business Champion
• Great Value
• Proactive
• Broker / Orchestrator
• Faster than Rest of Org
• Demand-driven
17. • Use the model of a Professional
Services Organization
• Consulting
• Business Requirements
• Find Solutions
• Integration
• Quality Assurance
• Enterprise Architecture
• Security
• Program/Project Management
• Vendor Management
18. • Change the Mindset
• Increase Demand
• Change the governance model
• Radically increase Speed/Flexibility
19.
20. Barriers
• Current culture
• Lack of corporate
strategy / vision
• Legacy systems
• Politics /
relationships
• Budget
• Not the right
staff/training
• Not enough time
• Sense of urgency
• Afraid to rock the
boat
• Lack of know-how
25. 5th Annual Digital IQ Survey:
Digital Conversations and the
C-suite
Companies with collaborative
C-suites are 4X more likely to
be a top performing company
CIOs are the catalysts for the
conversation
26.
27.
28.
29.
30.
31.
32.
33.
34.
35. “It is quite startling how few CIOs have taken
steps to reinvent themselves within their
business.” - Maureen Osborne, Global CIO for E&Y
Conclusion
Maintaining status quo is not an option.
You can make the difference!