1. Tené A. Buckner (708) 595-2772 TeneBuckner@gmail.com
Tené A. Buckner
PROFFESIONAL OFFICE ADMINSRATOR
Profile Consummate professional, kind, creative, articulate, enthusiastic,
compassionate, energetic, patient, outgoing and resourceful team-
player. Diplomatic conduct for exceptional client care and upholding
the company’s mission. Keen utilization of humor during interactions
with clients. Effective listener. Superb annual employee evaluations.
Skills Client Services
Over 10 years of customer service experience. Courteous and
welcoming. Intelligent judgment with patient’s problems, concerns,
issues and queries. Exemplary use of tact when handling irate patients.
Excellent verbal and interpersonal ability. Ability to convey detailed
and accurate information to patients. Productive and pleasant
communication with patients, superiors and the community at large.
Strong work-ethic, reliable, punctual, solutions-orientated. Excellent
computer skills. Flexible and able to multi-task. Attended conferences,
work-shops and trainings for professional and personal development.
Experience Lawndale Christian Health Center 2010-2016
Patient/Client Services Associate
Greet new and current patients, create new patient’s charts with
meticulous attention. Collect patient’s payments, verify patient’s
insurance coverage. Work collaboratively. Train new employees.
The Firehouse Community Arts Center 2008-2009
Booked travel and dwelling accommodations for celebrity guests for
annual Hip Hop Event. Administered outgoing and incoming guest’s
phone calls and in-person visits with impeccable manners.
Education Eastern Michigan University 2000