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Retours dexpériencessur les projets detransformation vers le cloudprivé/hybrideAnne Charlotte Berbey | Consultante ITOpsEm...
Microsoft Services -3 ans d’expérience dans une solution globalede transformation du Datacenter vers le Cloudprivé.• 3eme ...
Les motivations pour le Cloud Privé
Le chemin à parcourir vers le Cloud Privé
A chacun ses caractéristiques…
Un changement de paradigme pour l’IT• Le Cloud Privé concerne davantage lesopérations, la gestion et la perspective d’unfo...
Les points structurants de la démarche
Utiliser une approche « Partenariale » plutôt qu’un approche « Client – Fournisseur »Utiliser une approche « Design To Cos...
S’appuyer sur cette offre IaaS pour construire dans un second tempsdes offres PaaS et SaaSChoisir une offre IaaS agnostiqu...
Cycle de développement d’uneautomatisation
L’automatisation de processus peut devenir complexe…
• Automatiser un mauvais processus donne…• Un mauvais processus automatisé !.Cela parait évident mais…
• Tout processus IT est automatisable…• Mais toutes automatisations ne présentent pasforcément un ROI !• Par contre les au...
OrganisationnelTechniquePrincipaux enjeux et risquesL’accompagnement à la mise en production
Concepts Utilized in the DCS O&MModelConcepts Utilized in the ModelIT Service ManagementIT Service Management is a discipl...
Concepts Utilized in the DCS O&MModelSeparation of Engineering from OperationsDeploymentTestPilot UserFeedbackDevelopmentM...
Concepts Utilized in the DCS O&MModelDCS SupportService MappingDCS provides an end-to-end service that enables the provisi...
Postes de TravailVirtualizationDaaSTabletsSmartphonesSocial NetworkingConsumerisationCollaborationMobilityNouvellestechnol...
Pourquoi DCS est la bonne approche• Approche Pragmatique• Plateforme éprouvée• Personnalisable et flexible• Patrimoine int...
Catalogue de servicesOrchestrationPortail de servicesProcessusinternesReporting/CMDBAutomatisationRefacturationSupervision...
Catalogue de servicesPortail de services ITCloud privé=EVOLUTIONCLOUD PRIVEVirtualisationRéseau Stockage ServeurIaaS Lync ...
Points de VigilanceLa définition des Use-Casesdoit être claire et précise.Cela peut rallonger voirecomplexifier lesdévelop...
DatacenterServicesPortfolioDatacenter InfrastructureDatacenter ManagementDatacenter TransformationAutomationFrameworkand L...
Objectifs des CloudPacks2/15/2013 24Textcontrol app maturityenable rapiddevelopmentreduce infrastructure costs simplify en...
CLOUDPACK SHAREPOINT 2013VIDEO
Questions / Réponses
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Retours d’expériences sur les projets de transformation vers le cloud privé/hybride

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Retours d’expériences sur les projets de transformation vers le cloud privé/hybride

  1. 1. Retours dexpériencessur les projets detransformation vers le cloudprivé/hybrideAnne Charlotte Berbey | Consultante ITOpsEmmanuel Sache | COE Architecte DatacenterFabrice Meillon | Architecte DatacenterGuillaume Rochette | Responsable Cloud OsiatisEntreprise / IT / Serveurs / Réseaux / Sécurité
  2. 2. Microsoft Services -3 ans d’expérience dans une solution globalede transformation du Datacenter vers le Cloudprivé.• 3eme version majeure de l’offre de services• 150 projets de transformation à travers lemonde• 50 projets Cloud Privé en production3 grands clients en France…DatacenterFabric ManagementStorageOperationsManager 2007 R2<servername>Roles: RMS, MS,Data Warehouse,ReportingVIrtual MachineManager 2008 R2<servername>Roles: Server,LibraryConfig Manager2007 R3 & WSUS<servername>Roles: PrimarySiteHostsDirectory, DNS, ManagementActive Directory<Version, FL, Domain Name>DNS & DHCP<Type & Version>NetworkResource PoolSANLUNs / CSVs – SU1Cluster & VM VolumesLUNs 1-66Host Boot Volumes(If boot from SAN)LUNs / CSVs – SU2Cluster & VM VolumesLUNs / CSVs – SU3Cluster & VM VolumesLUNs / CSVs – SU4Cluster & VM VolumesLUNs 67-82Scale Unit VolumesQuorum + CSVsLUNs 83-87Fabric Management VolumesQuorum, CSVs, SQLLUNs / CSVs – FM1 Cluster & VM VolumesLUNs – FM SQL DB & Log Volumes4 x Scale Units64 x Hyper-V R2 Hosts4,000 VM CapacityFibre Channelor iSCSIFibre Channelor iSCSIFibre Channelor iSCSIExisting Management Systems<system, version>EthernetPKI RootCertification AuthorityPKI IssuingCertificationAuthority<servername>FCS Server<servername>Role:Management,Reporting,Collection, andSQL 2005 SP2Data ProtectionManager 2010<servername>Opalis<servername><servername>Data WarehouseService Manager<servername>SQL Server 2008SP1<servername>Service Manager2007 R2<servername>DDTK-H<Servername>Role : DCS portalFabric ManagementResource PoolTwo-node Hyper-V R2ClusterOptionalDatacenter Transformation
  3. 3. Les motivations pour le Cloud Privé
  4. 4. Le chemin à parcourir vers le Cloud Privé
  5. 5. A chacun ses caractéristiques…
  6. 6. Un changement de paradigme pour l’IT• Le Cloud Privé concerne davantage lesopérations, la gestion et la perspective d’unfournisseur de service• Les frameworks de gestion de services (i.e.,méthode ITIL) existent depuis longtemps etreprésentent un vrai défi à mettre en œuvredans l’organisation• Les technologies clés nécessitent deschangements importants en termes depersonnes, de processus et de technologie(exemple : la virtualisation)• Financer une diminution des coûts est parfoisdifficile à justifier aux métiers
  7. 7. Les points structurants de la démarche
  8. 8. Utiliser une approche « Partenariale » plutôt qu’un approche « Client – Fournisseur »Utiliser une approche « Design To Cost » plutôt qu’une approche « Best of breed »Commencer par une offre IaaS flexible et transférer l’existant vers cette plateformepour accélérer les amortissementsLes critères de succès d’une offre Cloud
  9. 9. S’appuyer sur cette offre IaaS pour construire dans un second tempsdes offres PaaS et SaaSChoisir une offre IaaS agnostique des constructeursCibler des « Go To Market » rapide à atteindreLes critères de succès d’une offre Cloud
  10. 10. Cycle de développement d’uneautomatisation
  11. 11. L’automatisation de processus peut devenir complexe…
  12. 12. • Automatiser un mauvais processus donne…• Un mauvais processus automatisé !.Cela parait évident mais…
  13. 13. • Tout processus IT est automatisable…• Mais toutes automatisations ne présentent pasforcément un ROI !• Par contre les automatisations représententgénéralement une valeur pour l’ITIl y a-t-il un ROI à l’automatisation ?
  14. 14. OrganisationnelTechniquePrincipaux enjeux et risquesL’accompagnement à la mise en production
  15. 15. Concepts Utilized in the DCS O&MModelConcepts Utilized in the ModelIT Service ManagementIT Service Management is a discipline for overallmanagement in an IT service environment. Itfocuses IT providers away from being technologycentered toward being mission requirementcentered, which requires a holistic people, process,and technology approach. The model for the DCSService utilizes concepts from both the ITInfrastructure Library (ITIL) and the MicrosoftOperations Framework (MOF).
  16. 16. Concepts Utilized in the DCS O&MModelSeparation of Engineering from OperationsDeploymentTestPilot UserFeedbackDevelopmentManageabilityArchitectureand DesignAvailabilityPerformanceRequirementsFunctionalityService LevelsCostSupport andMaintenanceOperations(Sustainment Engineers)Engineering(Architectural Engineers)InvolvementTimeTransition from Engineering to Operating DCSA key concept of the DCS support model is theparadigm that separates the tasks andresponsibilities needed to design versus operatea service. As shown in the diagram below,architecture and design is initiated byEngineering with supportability review and inputfrom Operations. Over time as the service isdeployed, Operations assumes the majority of thesupport functions while Engineering begins thetransition to the next revision. This paradigmassists in identifying and defining dispersedsupport activities into an appropriate model thataligns to mission needs.
  17. 17. Concepts Utilized in the DCS O&MModelDCS SupportService MappingDCS provides an end-to-end service that enables the provisioningof VMs for workload services. As a service DCS has manydependent components in its ecosystem that are identified in theService Map below. The Service Map serves as a continual point ofreference for enabling the DCS service and guides support andmaintenance activities, processes and focus.Incident ManagementAs with any service, the DCS service will be subject to unexpectedoutages. Incident Management is the Service Management processof managing unexpected operational events with the primaryobjective of returning service to Customers as quickly as possible.Problem ManagementProblem Management is the Service Management process thatidentifies the root cause of defects, actual and potential. Theprimary objective is to make sure services are stable, timely andaccurate and that incidents and problems neither occur nor recur.
  18. 18. Postes de TravailVirtualizationDaaSTabletsSmartphonesSocial NetworkingConsumerisationCollaborationMobilityNouvellestechnologiesNouveaux usagesCentral ManagementAutomationDynamic AllocationTélétravailPresentationFlexibilityElasticityVoice/Data ConvergenceIaaSServeursUsers EnvironmentsDatacenterPrivate Cloud + Solution Pack14.02.2013 TechDays Session BYODP. 18Les Tendances par Osiatis
  19. 19. Pourquoi DCS est la bonne approche• Approche Pragmatique• Plateforme éprouvée• Personnalisable et flexible• Patrimoine intellectuel• Gain de temps à l’intégration• Offre Mature• Une offre complète• Une Roadmap claire et des évolutions guidéespar les réels besoins Business de l’entreprise
  20. 20. Catalogue de servicesOrchestrationPortail de servicesProcessusinternesReporting/CMDBAutomatisationRefacturationSupervisionVirtualisationRéseauStockageServeurCloudprivé
  21. 21. Catalogue de servicesPortail de services ITCloud privé=EVOLUTIONCLOUD PRIVEVirtualisationRéseau Stockage ServeurIaaS Lync MESSAGERIE COLLABORATIF VDISERVICESSERVICESUtil.Portail de services UsersACHATSRenouvel-lement
  22. 22. Points de VigilanceLa définition des Use-Casesdoit être claire et précise.Cela peut rallonger voirecomplexifier lesdéveloppements etpersonnalisations.Ne surtout pas négliger lacomplexité de la solution. Laréussite se trouve dans lamaîtrise de la solution etdes interactions entre lesdifférentes briques.L’évolutivité est le maîtremot de la solution.Ne pas se fermer des portesface à des choixtechnologiques qui peuventempêcher une flexibilité dela solution.Impliquer les équipes IT, lesmétiers et les directions… LeCloud n’est pas un projettechnique… Mais bienorganisationnel etfonctionnel.Transversalité au niveau deséquipes impliquées.Fini les Silos, l’heure est à lacommunication inter-experts.Veillez à la montée encompétence des équipesd’exploitation.
  23. 23. DatacenterServicesPortfolioDatacenter InfrastructureDatacenter ManagementDatacenter TransformationAutomationFrameworkand LibraryPortal ServicesHydrationReporting ServicesSoft IPVM Provisioningto WindowsServer 2012SystemCenter 2012SP1DCS v2.0 Update 2IaaS FabricManagement PLAIaaS Fabric PLA
  24. 24. Objectifs des CloudPacks2/15/2013 24Textcontrol app maturityenable rapiddevelopmentreduce infrastructure costs simplify enterprise scalemaintain governance, security & complianceenabledisasterrecovery
  25. 25. CLOUDPACK SHAREPOINT 2013VIDEO
  26. 26. Questions / Réponses

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