This document summarizes a TechSoup webinar for new members that covered:
- How to engage during the webinar by using the Q&A feature and accessing the recording and slides later.
- An introduction of the TechSoup panelists leading the webinar.
- An overview of what TechSoup is, including their mission to support nonprofits with technology and their catalog of affordable products and services.
- A discussion of the products available in TechSoup's catalog from major brands at discounted prices for nonprofits.
- An overview of additional services TechSoup provides like help desk support, website development, and training courses.
- Common questions answered about Microsoft cloud licenses, free consultations
32. Client Services can assist you with:
● TechSoup account management
● Eligibility questions
● Navigating resources and
requesting products on
TechSoup.org
Client Services cannot assist you with:
● IT support
● Product support (download, installation,
etc.)
● In-depth product functionality questions
Client Services is available Monday - Friday
● Chat support from 7 am to 4 pm Pacific time
● Phone support (1-800-659-3579) from 7am to 12pm Pacific time
● Contact Us Form submissions usually receive a response within 3-5 business
days
33. Thank You For Attending.
Please complete the post-event survey.