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Welcome to TechSoup: New Member Orientation and Q & A (November 2022)

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Welcome to TechSoup: New Member Orientation and Q & A (November 2022)

  1. 1. 11/30/22 Welcome to TechSoup New Member Orientation
  2. 2. 2 © TechSoup Global. All Rights Reserved. How to Engage During this Webinar Questions? Use the Q&A feature. Check your inbox! We’ll email you the replay, slides, and resource links within a couple days. Closed captioning is available. Turn on with the CC button located in your Zoom menu.
  3. 3. 3 © TechSoup Global. All Rights Reserved. TechSoup Panelists Aretha Simons Producer, TechSoup Webinars Nick Fynn Senior Director TechSoup Kevin Mulhall TechSoup Customer Success Manager Kelly Garrett Associate Manager, TechSoup Client Services
  4. 4. 4 © TechSoup Global. All Rights Reserved. Buzzword Alert Digital Transformation: becoming a more tech-savvy nonprofit Civil Society: non-governmental people and organizations Cloud Adoption: Using more modern, web-based tools
  5. 5. 5 © TechSoup Global. All Rights Reserved. What is TechSoup? We are a 501c3 nonprofit organization in the US, and part of a global network. Our mission is to support nonprofits as they work with technology to help build a more equitable planet. We host a catalog of affordable technology products from major tech brands like Microsoft, Dell, Intuit, Adobe and many more. We offer services to help nonprofits choose, install, and manage software and hardware. We create content, courses and trainings to help nonprofit staff to build their tech skills and expertise. Our grant-based programming strengthens global civil society.
  6. 6. PRODUCT CATALOG
  7. 7. 7 © TechSoup Global. All Rights Reserved. ● Microsoft 365 or Office 365 Enterprise: Cloud-based productivity suite ● Microsoft Office On-Premises: $222 with Software Assurance (three years), $118 without software assurance ● Windows Pro Full Operating System: replace your operating system with Windows 11 Pro ● Windows Operating System Upgrade: upgrade a Windows operating system to Windows 10 Pro or Enterprise. A Catalog Where Nonprofits Can Save Money on Major Technology Brands
  8. 8. 8 © TechSoup Global. All Rights Reserved. A Catalog Where Nonprofits Can Save Money on Major Technology Brands Individual Memberships ● Creative Cloud: $5 admin fee + $19.99 per month or $239.88 for the first year ● Acrobat Pro DC: $5 admin fee + $12.99 per month instead of $14.99 ● Adobe Express: new offer, currently $0 admin fee for nonprofits
  9. 9. 9 © TechSoup Global. All Rights Reserved. QuickBooks Online ● QuickBooks Online Plus: $75 per year ● QuickBooks Online Advanced: $160 for the year ● Review our QuickBooks Online FAQ for important information about these products. A Catalog Where Nonprofits Can Save Money on Major Technology Brands
  10. 10. 10 © TechSoup Global. All Rights Reserved. A Catalog Where Nonprofits Can Save Money on Major Technology Brands
  11. 11. 11 © TechSoup Global. All Rights Reserved. ● Hardware catalog: New and used laptops, desktops, servers & networking, internet hotspots, headsets ● Dell, Lenovo, HP: $0 admin fee to access discounts and discounted catalogs ● JourneyEd: $10 admin fee to access discounted catalog for a large variety of technology products ● Refurbished Hardware: Refurbished laptops, desktops, tablets, etc. provided by our refurbisher partners A Catalog Where Nonprofits Can Save Money on Major Technology Brands
  12. 12. TECHSOUP SERVICES
  13. 13. 15 © TechSoup Global. All Rights Reserved. Services to Support Nonprofit IT Professionals ● Help Desk: service: $35 monthly or $350 annually for unlimited support on one device ● Office 365 email and data migration service ● Remote Office Standard or Pro Installation Support ● Managed IT: enterprise level systems management ● Our Digital Assessment Tool helps your nonprofit’s leadership to understand areas that need improvement
  14. 14. 16 © TechSoup Global. All Rights Reserved. Website and Digital Marketing Services ● Website consultation and development for nonprofits: evaluation, security, development ● Nonprofit digital marketing services to support your messaging, communications and fundraising ● Google Ad Grants service to help you get the most out of this great Google offer
  15. 15. 19 © TechSoup Global. All Rights Reserved. Teaching and Training: TechSoup Courses ● Over 70,000 learners have accessed more than 200 TechSoup Courses in both English and Spanish ● All courses designed specifically for nonprofits ● Anyone can sign up ● Numerous courses on nonprofit tech topics like Excel, managing data, CRM, Cybersecurity, and more ● Microsoft Digital Skills Center
  16. 16. 20 Copyright © TechSoup Global. All Rights Reserved. Try the Nonprofit Foundational Skills Track • You will need a free TechSoup Courses account to access these courses. • Simply click on this link to get access to these courses. • https://techsoup.course. tc/catalog/track/digital-tr ansformation-for-nonpro fits-foundational-skills
  17. 17. Kevin Mulhall Customer Success Manager Microsoft Cloud
  18. 18. Microsoft Cloud Licenses Available to Nonprofits
  19. 19. 23 © TechSoup Global. All Rights Reserved. https://www.techsoup.org/microsoft-cloud-solutions-self-service Live help! - Get a hold from one of our Cloud Experts Monday - Friday (7:00 am - 2:30 pm PST). ● Get support for FREE ● We understand nonprofits ● Sincere advice - NO sales pitches
  20. 20. 24 © TechSoup Global. All Rights Reserved. Free consultation for Microsoft Cloud products ● Help with registration in the Microsoft Nonprofit Portal ● Choosing the right licenses ● Recommendations for services/courses ● Implementation of your licenses ● Unlimited support for free https://www.techsoup.org/microsoft-cloud-solutions-consultation-form
  21. 21. 25 © TechSoup Global. All Rights Reserved. A small team dedicated to assisting customers with ● Technology Review & Planning ● Organizational Strategy ● Identifying opportunities for potential financial & volunteer support ● Triaging managed support projects & services ● Providing quotes & invoices for bulk product requests Customer Success
  22. 22. Kelly Garrett Associate Manager, Client Services Our Client Services team is here to support you!
  23. 23. Learn About Products
  24. 24. Support Support
  25. 25. Support
  26. 26. Client Services can assist you with: ● TechSoup account management ● Eligibility questions ● Navigating resources and requesting products on TechSoup.org Client Services cannot assist you with: ● IT support ● Product support (download, installation, etc.) ● In-depth product functionality questions Client Services is available Monday - Friday ● Chat support from 7 am to 4 pm Pacific time ● Phone support (1-800-659-3579) from 7am to 12pm Pacific time ● Contact Us Form submissions usually receive a response within 3-5 business days
  27. 27. Thank You For Attending. Please complete the post-event survey.

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