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Automated ADCap Registration (AAR) Project Executive Summary

Chris Combs and Team Design created the following feasibility analysis for the AAR Project. The System
Request is attached, along with the detailed feasibility study. The highlights of the feasibility analysis are
as follows:

Technical Feasibility

The AAR system is feasible technically, although there is some risk.

Team Design’s risk regarding familiarity with web automation is moderate.

        • The Marketing Department has little experience with a subscription-based business model.

        • The IT department has strong knowledge of the university’s existing Web-based system, but it
        has not worked with student applications.

        • Numerous registration sites exist on the Internet.

        Team Design’s risk regarding familiarity with the technology is moderately low.

        • The IT department has knowledge of the current paper-based registration process and the
        databases and Internet technology it uses.

        • The IT department has no direct knowledge of the technology required to store and deliver
        student registrations; however, many of the registration issues will be the responsibility of the
        registrar’s office.

        • Consultants are readily available to provide help in this area.

The project size is considered medium risk.

        • The project team will likely consist of 6 or fewer people.

        • UIW user involvement will be required.

        • The project time frame is somewhat critical, since the system is needed to maintain accurate
        student records through the transition period.

        The compatibility with Team Design’s existing technical infrastructure should be good.

        • An Internet infrastructure is already in place within the cloud services.

        • The cloud provider should be able to scale its services to accommodate the new AAR system.

Economic Feasibility

A cost–benefit analysis was performed; see attached spreadsheet for details (provided in Appendix 1
A). Conservative estimates show that the AAR system has a good chance of significantly enhancing the
university’s bottom line.

ROI over 3 years: 380%

Intangible Costs and Benefits

Improved customer satisfaction.

Enhanced competitive position through UIW freshman and transfer students.

Organizational Feasibility

From an organizational perspective, this project has low risk. The top executives of the university have a
strong interest in the project, and the project champion, Chris Combs, is a respected and knowledgeable
VP of student affairs.

The users of the system and Internet consumers are expected to appreciate the entry of AAR system.

Additional comments:

• The Marketing Department views this as a strategic system. This system will allow us to leverage our
music archive and our well-established market position to establish a presence in the digital music
download business. Our customers have been requesting such a capability, and we believe it will be well
accepted.

• We should consider hiring a consultant with expertise in similar applications to assist with the project.

• We will need new staff to operate the system and potentially to provide customer service for
subscribers and gift-card holders.

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Feasibility study summary.docx

  • 1. Automated ADCap Registration (AAR) Project Executive Summary Chris Combs and Team Design created the following feasibility analysis for the AAR Project. The System Request is attached, along with the detailed feasibility study. The highlights of the feasibility analysis are as follows: Technical Feasibility The AAR system is feasible technically, although there is some risk. Team Design’s risk regarding familiarity with web automation is moderate. • The Marketing Department has little experience with a subscription-based business model. • The IT department has strong knowledge of the university’s existing Web-based system, but it has not worked with student applications. • Numerous registration sites exist on the Internet. Team Design’s risk regarding familiarity with the technology is moderately low. • The IT department has knowledge of the current paper-based registration process and the databases and Internet technology it uses. • The IT department has no direct knowledge of the technology required to store and deliver student registrations; however, many of the registration issues will be the responsibility of the registrar’s office. • Consultants are readily available to provide help in this area. The project size is considered medium risk. • The project team will likely consist of 6 or fewer people. • UIW user involvement will be required. • The project time frame is somewhat critical, since the system is needed to maintain accurate student records through the transition period. The compatibility with Team Design’s existing technical infrastructure should be good. • An Internet infrastructure is already in place within the cloud services. • The cloud provider should be able to scale its services to accommodate the new AAR system. Economic Feasibility A cost–benefit analysis was performed; see attached spreadsheet for details (provided in Appendix 1 A). Conservative estimates show that the AAR system has a good chance of significantly enhancing the
  • 2. university’s bottom line. ROI over 3 years: 380% Intangible Costs and Benefits Improved customer satisfaction. Enhanced competitive position through UIW freshman and transfer students. Organizational Feasibility From an organizational perspective, this project has low risk. The top executives of the university have a strong interest in the project, and the project champion, Chris Combs, is a respected and knowledgeable VP of student affairs. The users of the system and Internet consumers are expected to appreciate the entry of AAR system. Additional comments: • The Marketing Department views this as a strategic system. This system will allow us to leverage our music archive and our well-established market position to establish a presence in the digital music download business. Our customers have been requesting such a capability, and we believe it will be well accepted. • We should consider hiring a consultant with expertise in similar applications to assist with the project. • We will need new staff to operate the system and potentially to provide customer service for subscribers and gift-card holders.