Plant Maintenance Inspection Round full-cycle demo scenario connected to SAP digital core. Roles: Plant Maintenance Manager, Technician, Skybuffer Intelligent Assistant. SAP AI Skills: automatic authentication of SAP user if they are logged in Fiori; getting list of inspection orders without responsible person assigned; assigning orders to workers; calling PM orders with assignment; choosing an order to work with; getting operations on the order; creating measurement document; reporting malfunction; reporting work progress to SAP; getting M2 notification; closing the order (setting the order to the status technically completed)

1. Developer: Skybuffer AS, Norway
SAP Add-on: Intelligent Decision Dimensions
Package: Action Cards, Conversational Actions
Version: 3.2
Laberghagen 23,
NO-4020, Stavanger, Norway
T +47 90069983
E hi@skybuffer.com
DEMO: INSPECTION ROUND
POWERED BY SKYBUFFER
ADD-ON

2. Intelligent User Experience:
INSPECTION ROUND
by
Skybuffer Team

3. InspectionRound
Chapter 1: Start of the Week.
Manager’s Preparations for Inspection Round
Joi
Virtual Assistant
Ian
Plant
Maintenance
Manager

4. Scene 1: User Authentication thanks to
Integration with Fiori Launchpad
Main character: Ian | Page 03
INSPECTIONROUND
Ian, the Plant Maintenance Manager, makes active
use of JOI,Intelligent Virtual Assistant, in his every
day activities. Normally, there is a procedure of
SAP user ID authorization via email or sms with a
validation code sent to the user’s email or mobile
number indicated in SAP. But if a user is logged in
Fiori, they are automatically authenticated in their
chat with Joi and can get immediate access to SAP
data.

5. Scene 2: Get a List of PM Orders without
Responsible Person Assigned
Main character: Ian | Page 04
INSPECTIONROUND
Ian starts his Monday morning with revising the PM orders to be completedwithin the week and deciding who to assign them to.
Let’s see what we’ve
got here for this week
and who can do it….

6. Scene 3: Ian Assigns Responsible Person to
PM Order
Main character: Ian| Page 05
INSPECTIONROUND
Ian starts assigning PM orders to employees.Forexample, he assigns
Mark Anthony to order4000246.
.I’ll start with
Assembly Workshop
Inspection, it’s
urgent. Let Mark
have a look at it.

7. SAP Backend: Order Assigned Main character: Ian | Page 06
INSPECTIONROUND
Order 4000246is assigned to Mark Anthony

8. Intelligent User Experience Main character: Ian | Page 07
INSPECTIONROUND
The whole dialogue on getting information from SAP ERP and reporting data to SAP ERP

9. InspectionRound
Chapter 2: Technician is Conducting
the Inspection Round
Joi
Virtual Assistant
Mark Anthony
Technician

10. Scene 1: Get a List of PM Orders Main character: Mark Anthony | Page 09
INSPECTIONROUND
Early morning of a working day. Mark Anthony is starting his Inspection
Round. He is using Joi, the intelligent assistant, to help him communicate
with SAP On Premise system.He starts with checking PM orders
assigned to him.
Hi Joi!
List of my
Inspection Orders,
please.

11. SAP Backend Main character: Mark Anthony | Page 10
INSPECTIONROUND
List of PM orders assigned to Mark Anthony

12. Scene 2: Choose Order to Work with Main character: Mark Anthony | Page 11
INSPECTIONROUND
Having studied the list, Mark Anthony decides to start with Order 4000246
Joi immediatelyinforms him that the orderstarts being processed.
I’ll work with order
4000246

13. SAP Backend: PM Order is Released Main character: Mark Anthony | Page 12
INSPECTIONROUND
InspectionRound work order is in Released status and assigned to Mark
Anthony in SAP ERP system

14. Scene 3: Get Operations on the Order Main character: Mark Anthony | Page 13
INSPECTIONROUND
Mark Anthony needs to know what he has to do according to the order,so
he asks Joi for list of operations.She instantly provides the whole list to be
done, and Mark Anthony starts executing the operations.
List of operations,
please.

15. SAP Backend: Operations on PM Order Main character: Mark Anthony | Page 14
INSPECTIONROUND
List of operations on PM Orderin SAP

16. Scene 4: Create PM Measurement Document Main character: Mark Anthony | Page 15
INSPECTIONROUND
Now Mark Anthony wants to create a Measurement Documentin SAP – alongside with other measurements,he
must report the engine oil temperature.He can create such documents fordifferenttechnical objecttypes -
equipmentin his case.Joi provides the parameters available forthe mentioned equipmentfor Mark Anthony to
choose.He does so and gives his measurements,reports the day and the time of taking them. Finally, Joi creates a
documentand provides its number.
Create
measurement
document, please

17. SAP Backend: PM Measurement Document Main character: Mark Anthony | Page 16
INSPECTIONROUND
PM measurementdocumentcreated in SAP via Joi.

18. Scene 5: Equipment is at Danger Main character: Mark Anthony | Page 17
INSPECTIONROUND
Mark Anthony realizes that the engine oil temperature he has taken and reported,exceedsthe reasonable limits. So he decides to
report a malfunction.
Would like to
report malfunction

19. SAP Backend: M2 Notification Main character: Mark Anthony | Page 18
INSPECTIONROUND
M2 Notification created in SAP via Joi.

20. Scene 6: Progress Reporting Main character: Mark Anthony | Page 19
INSPECTIONROUND
Mark Anthony finishes his activities by asking Joi to report his work progressto SAP
Done, the
operation is
completed.

21. SAP Backend: Progress Reported Main character: Mark Anthony | Page 20
INSPECTIONROUND
Progress reported in SAP via Joi.

22. Intelligent User Experience Main character: Mark Anthony | Page 21
INSPECTIONROUND
The whole dialogue on getting information from SAP ERP and reporting data to SAP ERP

23. InspectionRound
Chapter 3: Manager Closes the Order
Joi
Virtual Assistant
Ian Fleming
Plant
Maintenance
Manager

24. Scene 1: PM Manager receives M2 notification Main character: Ian | Page 23
INSPECTIONROUND
Ian, the Plant Maintenance Manager, receives M2 notification created by Mark Anthony concerning the engine oil pressure
measurements.He studies the malfunction details and manages its resolution.
Hmm, not too good,
but we’ll fix this
issue

25. Scene 2: Inspection Order is Completed Main character: Ian | Page 24
INSPECTIONROUND
Ian has checked everything on this inspectionorderand now asks Joi to
set the orderstatus to technical completion
All set, let’s set
the order status to
TECO.

26. SAP Backend: Order is TECO Main character: Ian | Page 25
INSPECTIONROUND
SAP data on showing the orderstatus as Technically Completed,so that it will not be
shown in the list of orders again

27. DEMO: INSPECTION ROUND
POWERED BY SKYBUFFER ADD-ON
Developer: Skybuffer AS, Norway
Laberghagen 23,
NO-4020, Stavanger, Norway
T +47 90069983
E hi@skybuffer.com INTELLIGENT
RELIABLE
SIMPLE
INNOVATIVE