1. Tammy V. Cooke
201-926-0552
T.vanessa.cooke@gmail.com
164 Beech St, Apt 5-G
Hackensack, NJ 07603
SKILLS SAP, PEOPLE SOFT, MAS 500, Financial, JD Edwards, One World, CODA, Get Paid,
Seagate Crystal Reports, Jaguar, Excel, MS Word, PowerPoint, Oracle, Quick Books Pro,
ADP Payroll, Triad, Orbits, Omni Cell, Arriba Software, ESD, ICW, RUMBA
07/2014 to 12/2015 Becton Dickinson Company, Franklin Lakes, NJ – Transportation & Claims Departments
Senior Return Materials Authorization Coordinator/Shared Services (RMA) and Data Analyst
(contract)
• Reviewed Carrier Request for Authorization documentation for damaged products
• Analyzed appropriate documentation to prepare for Return Materials
Authorization/Disposition
• Designed the implementation of POA for Carrier Request for Return Authorization
• Produced over 100 monthly Return for Materials Authorizations (RMA) in SAP
• Submitted RMA to 3rd
party insurance contacts (Expeditors)
• Constructed and Maintained (4) Comprehensive Excel Workbooks daily
• Assisted in the recovery of $50 million dollars in lost profit
• Observed the trajectory of damaged products to be returned
• Served as liaison between BD, Trucking Companies, Insurance Company and Customers
• Fashioned policy of POE and SOP for claims processing
• Provided monthly data reporting with Power Point Presentation
02/2011 to 6/2014 Express Scripts Incorporated (nee Medco), Franklin Lakes, NJ – Finance Dept/Pharmacy Support
` (contract)
A/P Analyst (Full Cycle)
• Processed 200 vendor invoices weekly and provided adjustments for assigned areas of
responsibility
• Validated Purchase Order information and Grants of Authority
• Reconciled all invoices for assigned areas of responsibility
• Matched checks for assigned areas of responsibility
• Assisted with monitoring system and reports for accuracy
• Reviewed/Resolved Month End Closing issues from Corp. Finance and Internal Customers
• Controlled vendor and internal customer inquiries
• Performed operational tasks as required at the direction of Supervisor or Vice President
• Provided assistance with Special Projects, Journal Entries, Re-Classes, Process Nursing Visit
Invoices
• Aided with Departmental Administration, Vendor/Department Liaison
Project Coordinator
• Reviewed/Resolved Closing issues from Corp. Finance and Internal Customers
• Handled vendor and internal customer inquiries
• Performed operational tasks as required at the direction of Supervisor or VP
• Requested Project coordinator for Pharmacy Support Services; Pharmacy Remittance
• Assisted in over $10,780,000 in pharmacy re-imbursements
• Initialized liaison between Pharmacy and Express Scripts Incorporated
• Reproduced Statement of Claims with EOB
• Maintained Excel workbook for EFT’s & ACH’s
• Created and maintained SOP for International Pharmacy Dialog
Claims Customer Service Liaison
• Updated processed claims
• Followed up on processed claims including payment status

2. • Liaison between ESI Corporate and pharmacies
3/2008 to 3/2009 Atrinsic, Inc, New York, NY – Full Cycle A/P Analyst & Admin Assistant (contract)
New York Media LLC, New York, NY – Full Cycle A/ P Analyst (contract)
Resources/Publicis, New York, NY – Senior A/P Analyst (contract)
1/2006 to 3/2008 Star Supply - Staff Accountant/Assistant Office Manager (contract)
Stryker Howmedica Osteonics –Credit/Collections Analyst (contract)
Alpharma - Credit/Collections Manager (contract)
NBA-Properties Division - Jr. Accountant/ Asst. Project Mgr.(contract)
• Processed inter-company journal entries
• Performed bank, accounts reconciliation
• Submitted Month-end reporting
• Reported monthly income and allocating revenue by product
• Submitted Audit billing/managed collection/ cash management
• Submitted Aging Reporting for seven desks
• Ensured compliance with SOX requirements
• Supervised in the reduction of 40 million dollars in accrued unapplied cash
• Resolved Trade Discrepancies
• Provided Monthly forecasting of impending cash receipts
• Performed Collections/Credit analysis for several small to medium customers for pharmaceutical
products
• Managed collection functions of accounts
• Performed daily/weekly/monthly account reporting
• Created Statement reporting document
• Created Credit Line Approval document
• Performed Daily telephone conversations to customers in USA and Canada
• Implemented data entry and maintained cash receipts, licensing agreements, contracts
amendments, cash applications, account reconciliation, royalties and Excel spreadsheets
4/2003 to 12/2005 Panasonic of North America, Secaucus, NJ - SENIOR Collections/Credit Analyst
• Maintained Collections/Credit analysis for over 600 small to medium consumer and national
accounts
• Maintained Accounts, Journal Entries, Cash Applications and Account Reconciliation
• Performed daily/weekly/monthly account reporting
• Released pending orders based on credit lines and/or DSO
• Managed collection functions of accounts
• Tracked, monitored and reported progress of credit review, doubtful transfers and write offs
• Assisted Management with employee training
• Performed Customer Service and sales staff duties
• Assisted in the development of Collections Policies and Procedures
3/2000 to 4/2003 TRW Lucas Aerospace, Englewood, NJ - Junior Accountant / Senior Accounts Payable Analyst
• Coded invoices for data entry
• Instructed and/or trained a/p and a/r clerks in data entry
• Executed check printing process
• Maintained journal entries of accounts payable
• Completed adjustments to the balance sheet, journal and trial balance
• Implemented filing system to cross reference vendor and accounting
• Performed Accounts Receivable duties, received payments via wire transfer, money order, credit
card payment
• Coded each transaction to appropriate vendor
• Posted payment via software program, spread sheet or general ledger
• Maintained balance sheets
• Prepared adjustments to general ledger and/or trial balance
• Disbursed payments to multiple accounts or multiple vendors – When wire transfer was one lump
sum, created spread sheet with the backup given by the bank so payments would be posted to

3. correct accounts.
EDUCATION Bergen Community College
Course of Study – Business/Project Management
Anticipated graduation date – TBD