1. TAMMY
SUMMARY
Exceptional planning, implementation& communication skills with stellar accuracy & attention to detail. A/P
& A/R career spans over 4+ years' in manufacturing, retail, & other industries. Accountability for 500+ invoices
per week. Excels in a fast paced environment with multi-tasking capabilities' as well as having remarkable
customer relations & team unity.
EXPERIENCE
 Accounts payable & receivable professional
 General ledger accounting aptitude
 Training certification
 Strong communication skills
 Microsoft Excel expert
 Accurate monthly internal audits
 Record keeping expert
 Independent worker
CORE QUALIFICATIONS
Cooper Supply Haltom City
Texas
2011 to Current
A/P & A/R Corpus Christi Office A/P Ft. Worth Office
Verified transactions, funds received & total account balances. Coded general ledger & processed vendor
invoice payments. Credit verification for new clients. Coordinated approval processes of all accounts payable
invoices. Balanced batch summary reports. Conducted month-end balance sheet reviews, audits & reconciled
any variances. Researched and resolved billing and invoice problems.
AMBA Austin, Texas 2005 to 2011
Licensed Insurance Advisor
Interviewed prospective clients to learn about their financial needs & to discuss any existing coverage.
Processed applications, payments, corrections, & cancellations. Promoted agency products to customers in
person, on the telephone and in writing. Submitted up-to-date applications, activity & production logs to
agency management for review. Pursued continuing education & training programs to continue professional
development.
Home Depot N. Richland Hills,
Texas
2003 to 2005
Head Cashier
Addressed customer inquiries & resolved complaints. Directed & supervised employees engaged in sales,
inventory-taking and reconciling cash receipts. Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service. Addressed & corrected sales staff communication issues
in a tactful and effective manner.
PrimeCo Communications Westlake,
Texas
1999-2003
Administrative Assistant
Planned travel arrangements for 9 executives & staff. Wrote reports & correspondence from dictation &
handwritten notes. Created PowerPoint presentations used for business development. Organized files,
developed spreadsheets, faxed reports & scanned documents. Received & screened a high volume of internal
and external communications. Created & maintained spreadsheets using advanced Excel functions & monthly
expense reports.
The Natural Choice Foster City,
California
1991 to 1995
Customer Service Manager

2. Successfully managed the activities of 5 team members. Developed, implemented & monitored programs to
maximize customer satisfaction & manage on-site customer service representatives. Improved service quality &
increased sales by developing a strong knowledge of company's products & services. Scheduled trade show
locations. Generated & distributed daily reports & order acknowledgments to appropriate personnel.