Turning Talis Aspire Around at Uni of Edinburgh - Angela Laurins
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A description of using a reading list system in a complex university with many years of heritage and many evolved services that are not delivered centrally.
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Turning Talis Aspire Around at Uni of Edinburgh - Angela Laurins
- 1. Turning Aspire around at the University of Edinburgh Angela Laurins Library Learning Services Manager Angela.Laurins@ed.ac.uk
- 2. Talis Aspire at the University of Edinburgh Resource Lists Pilot launched in July 2012 • Year 1(2012-‐13):1 published list • Year 2 (2013-‐14) : 33 published lists Now entering Year 3 • Year 3 (Session 2014/15): 50 new published lists* + 30 to rollover *@end June 2014
- 3. Why did it take 2 years to reach this point ?
- 4. Obligatory StaUsUcs • University of Edinburgh founded in 1583 • 3 Colleges • 22 Schools • 5 campuses • 32,591 students (all levels) • 8571 (FTE) staff (academic/non-‐academic) • 3454 (FTE) academic staff • 5600 (approx.) courses delivered p.a. Source: h`p://bit.ly/1plROJL
- 5. Yet more stats….. • 1 converged service (InformaUon Services) • 5 divisions • 2 Library divisions (Library & University CollecUons and User Services) • 14 Academic Support Librarians • 6 VLEs …… and counUng • 3 portals (at least) • 1 Library Learning Services Librarian • 0 dedicated resource
- 6. Danger Librarian’s head exploding !
- 8. Trough of disillusionment End 2012-‐ May 2013 • High expectaUons • Complicated & imperfect library workflows & processes • No individual responsible • Overwhelmed by task ahead • Short window of opportunity
- 9. OrganisaUonal re-‐structuring June 2013 • Library Learning Services takes on rollout of Resource Lists using Talis Aspire. • Approx. 20% of remit.
- 10. First steps towards enlightenment June 2013 • Being realisUc • Focusing on one thing at a Ume • SUll not understanding all exisUng workflows and processes but realising, that with limited resources, you can’t do it all… and accepUng that this is ok …… h`ps://www.flickr.com/photos/ 105427157@N08/
- 11. Milestones • May 2013 – Advocacy begins • June 2013-‐ OrganisaUonal restructuring. Library Learning Services takes on Aspire • June 2013-‐ Business case • July 2013 – IniUal webpage and first user guide published
- 12. • July 2013-‐ University's Accessible and Inclusive Learning Policy published • August 2013 – Hierarchy uploaded • Sept 2013 -‐ BriUsh History 1 & Veterinary Medicine lists published • Oct 2013 – PresentaUons to various Library & College Commi`ees begin Milestones
- 14. Turning point • Nov 2013-‐ Approval for dedicated post • March 2014 – New Library Learning Services Assistant in post Source: www.allsparkfireworks.com/blog/
- 15. Plateau of producUvity March 2014-‐ ?
- 16. Preparing for scalability • Hybrid approach to list creaUon • Encourage D.I.Y. • Offer to create and then handover – Library Learning Services Assistant – Some Academic Support Librarians – Trained Library Helpdesk Staff – Interns
- 17. Increased programme of advocacy • PresentaUons • Workshops • 1-‐2-‐1 sessions – Find the USP – Good customer service helped build relaUonships – Find Champions • Academic Support Librarians • at College level • Student reps
- 18. Joined up markeUng & communicaUons • Consistent brand: Resource Lists @Edinburgh (using Talis Aspire) • New set of webpages • Blog • Twi`er account @ResourceListsEd • PromoUonal materials
- 20. Images: h`p://images.is.ed.ac.uk Postcards and posters
- 21. Improving support materials • Producing short task-‐focused guides – anUcipaUng support needs (and awkward quesUons) • Publishing example lists • to show good pracUce • PromoUng learning skills • to engage Having support documentaUon removes pressure and reassures users
- 23. June 2014-‐ VLE integraUon • Learn (Blackboard) • Moodle
- 24. Next on the ‘to do’ list • VLE integraUon (Blackboard & Moodle ) • Rollover • Implement review stages • Integrate library processes (e-‐reserve, course reserve) • Evaluate and plan for next year
- 25. Big challenges ahead • Meet academics’ expectaUons around course materials • Prepare for impact of new Library Management Plaqorm (scheduled summer 2015).
- 26. Turning Talis Aspire around • Don’t let the big picture overwhelm you • Focus on achievable milestones • Write a business case • Get buy-‐in from senior management (especially from teams whose support you need) • Find champions • Build relaUonships across the Library & University
- 27. • Find dedicated resource (if possible) • Advocacy with a smile – stay posiUve • AnUcipate support needs & awkward quesUons • Provide good customer service • Speak to other insUtuUons (Thank You RGU & Glasgow J ) • Take advantage of the support offered by Talis Aspire.
- 28. Thank you Angela.Laurins@ed.ac.uk SUll smiling J